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D
Deep ja
from Lucknow, Uttar Pradesh
Aug 22, 2017
Resolved
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Address: Jaipur, Rajasthan, 302039
Website: Www.homecredit.co.in

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Consumercomplaints.in › home credit india finance › home credit india finance — 15000 rs extra charge on forclosure of my loan [protected]

Home credit india finance — 15000 rs extra charge on forclosure of my loan [protected]



1 review

De

deep ja on aug 22, 2017

Mark as resolved

Hiii my loan id is [protected]
Name deepak jain
Mailid [protected]@gmail.com
Num 9529*89

Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 15000 jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6mahine bad o% intrest k sath pay kar dena... Nt sb bol rhe h 5% ke sath pay karo
As per my calculation n int base

My loan num [protected]

I want to close my acc ... I paid 6 month emi...

As per term 25.53% yearly int charge on 134000 rs...

In one month emi 134000×25.53%×1÷12=2851 rs int part

N balcing amt 4466 principal amt

So i paid 4466×6=26796 principal amt in total loan amt rs 134000

So balacing principal amt is 107400rs... As per law of interest...

Bt ur exective say 121000 sumthing amt depsoit for loan close..

Asap reply me...

Deepak jain

9529*89
Sep 24, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    D
    Deep ja
    from Lucknow, Uttar Pradesh
    Aug 22, 2017
    Resolved
    Report
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    Resolved

    Address: Jaipur, Rajasthan, 302039
    Website: Www.homecredit.co.in

    Hiii my loan id is [protected]
    Name deepak jain
    Mailid [protected]@gmail.com
    Num 9529*89

    Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 15000 jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6mahine bad o% intrest k sath pay kar dena... Nt sb bol rhe h 5% ke sath pay karo
    As per my calculation n int base

    My loan num [protected]

    I want to close my acc ... I paid 6 month emi...

    As per term 25.53% yearly int charge on 134000 rs...

    In one month emi 134000×25.53%×1÷12=2851 rs int part

    N balcing amt 4466 principal amt

    So i paid 4466×6=26796 principal amt in total loan amt rs 134000

    So balacing principal amt is 10704 rs... As per law of interest...

    Bt ur exective say 121000 sumthing amt depsoit for loan close..

    Asap reply me...

    Deepak jain

    9529*89
    Sep 25, 2017
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Aug 22, 2017
    Updated by Deep ja
    Not reslove my complain...
    Verified Support
    Aug 24, 2017
    Home Credit India Finance Customer Care's response
    Dear Sir,

    This is in regards to your query registered with Home Credit India.

    In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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      D
      Deep ja
      from Lucknow, Uttar Pradesh
      Aug 22, 2017
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan, 302039

      Hii my loan id is [protected]

      Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 15000 jyda bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6 mahine bad o% intrest k sath pay kar dena bt ab 5% roi ke sath bol rhe h...

      My loan num [protected]

      I want to close my acc ... I paid 6 month emi...

      As per term 25.53% yearly int charge on 134000 rs...

      In one month emi 134000×25.53%×1÷12=2851 rs int part

      N balcing amt 4466 principal amt

      So i paid 4466×6=26796 principal amt in total loan amt rs 134000

      So balacing principal amt is 10704 rs... As per law of interest...

      Bt ur exective say 121000 sumthing amt depsoit for loan close..

      Asap reply me...

      Deepak jain

      [protected]
      Aug 22, 2017
      Complaint marked as Resolved 
      No resolved my complain...how u can say my compain resolved
      Home Credit India Finance customer support has been notified about the posted complaint.
      Aug 22, 2017
      Updated by Deep ja
      Outstanding principal amt is 107400brs sumthing
      Verified Support
      Aug 24, 2017
      Home Credit India Finance Customer Care's response
      Dear Sir,

      This is in regards to your query registered with Home Credit India.

      In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
      Verified Support
      Aug 29, 2017
      Home Credit India Finance Customer Care's response
      Dear Sir,

      This is in regards to your query registered with Home Credit India.

      In reply to your query, We are pleased to inform that your query has been resolved/addressed successfully.
      I hope you had a great experience with us!

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
      Bt mere hissab se to maine full detail fill up ki hai kya baki hai i cant understand plz tell me which information incomplite
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        D
        Dhanalakshmi Preeti
        from Gurgaon, Haryana
        Aug 21, 2017
        Resolved
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        Resolved

        Dear sir,
        The first emi payment was deducted on 11 th july 2017 and my whole loan payment was settled on 10 th july 2017 with interest. The details of my loan :
        Loan no.[protected].
        The customer complaint redressal desk was replied as that the payment which was deducted as excess will be refubded with 5 working days but the payment was not recieved even after 1 month from the response date.
        Sep 24, 2017
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Aug 24, 2017
        Home Credit India Finance Customer Care's response
        Dear Sir,

        This is in regards to your query registered with Home Credit India.

        In reply to your query, we wish to inform you that we have already refunded your amount dated with following transaction details as MURUGAN DHANALAKSHMI NEFT OUT UTR CITIN[protected] TRF TO MURUGAN DHANALAKSHMI REFUND TO CLIENT 20-Jul-17 1233 CLEARED

        Kindly check with your respective bank regarding the refund and if still, you are facing any issue then kindly share us the updated bank statement with us on our [protected]@homecredit.co.in so that we can check and assist you accordingly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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          J
          jitendrapratap10jan
          Aug 18, 2017
          Resolved
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          Resolved

          Address: Kanpur, Uttar Pradesh, 208005

          I have purchased a mobile phone vivo y51l from home credit on december 2016. I choose the payment mode as emi for 6 months. My all emis cleared on 10th june 2017. But they do not provided noc after completing loan.
          I request you to help me for getting noc from homecredit.

          Deepti verma
          Loan no./ contract id [protected]
          Email id [protected]@gmail.com
          Mob. No. [protected]
          Sep 24, 2017
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Aug 18, 2017
          Home Credit India Finance Customer Care's response
          Dear Deepti,

          This is in regards to your query registered with Home Credit India.

          We have forwarded your concern to our relevant team and we will update the status of the same to you within next 48 hours.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Verified Support
          Aug 19, 2017
          Home Credit India Finance Customer Care's response
          Dear Deepti,

          This is in regards to your query registered with Home Credit India.

          We wish to inform you that No Dues Certificate has been shared with you on your registered email id.

          We are pleased to inform that your query has been addressed successfully.

          I hope you had a great experience with us!

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          I applied for the loan. They atlre saying 7 steps 10 mins all are fake . They said loan is approved and second day when i didnt received the loan i called to toll free number .. the executive told me that your loan is cancelled from your side . This is [censored] . Kindly dont go for it.
          Home Credit India Finance Customer Care's response, Aug 24, 2017
          Verified Support
          Dear Sir/Madam,

          This is in regards to your query registered with Home Credit India.

          We would request you to send us an email to [email protected], our concern team will check and revert you accordingly.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
          I had taken EMI/ credit facilities for Vivo v3 Mobile & i have paid all due on time . Now please provide me NOC as per details given below :
          Name - Rahul Kumar
          Loan- For Vivo V3 mobile
          Phone no- [protected]
          Contrqct ID-[protected]
          Address:Vill-Azampur, P.O-Nurpur Bedi, Distt-Ropar, Teh-Anandpur Sahib, Pin Code-140117 (PUNJAB)
          Home Credit India Finance Customer Care's response, Aug 24, 2017
          Verified Support
          Dear Rahul,

          This is in regards to your query registered with Home Credit India.

          In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Home Credit India Finance Customer Care's response, Aug 27, 2017
          Verified Support
          Dear Rahul,

          This is in regards to your query registered with Home Credit India.

          In reply to your query, we wish to inform you that we have shared you the resolution to you over the call dated 24th August'17 and No Due cErtificate shared to you over the email.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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            V
            venkatesh143225
            from Visakhapatnam, Andhra Pradesh
            Aug 13, 2017
            Resolved
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            Resolved

            Address: Visakhapatnam, Andhra Pradesh

            I have been receiving hundreads of calls regarding some loan taken by someone who i know. I am a busy person and i am receiving these many calls and it is frustating. I have not given any confirmation that if he doesnt pay any loan amount they can call me and harass me.

            Kindly contact through mail for further discussion. My mail id is venky.[protected]@gmail.com and contact num where iam getting calls is on [protected], [protected], [protected].
            Sep 25, 2017
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2017
            Home Credit India Finance Customer Care's response
            Dear Sir,

            This is in regards to your query registered with Home Credit.

            We sincerely apologized for the inconvenience caused. Please share your contact number on which you are receiving calls from our end and person details for whom you are receiving calls. So, we can check and assist you accordingly.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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              B
              bortushar
              from Mumbai, Maharashtra
              Aug 11, 2017
              Resolved
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              Resolved

              Address: Nashik, Maharashtra, 422001

              माननीय महोदय,

              मेने होम क्रेडिट कम्पनी से लोन लेके एक मोबाइल फोन खरीदी किया था जिसका emi में समय पर कर रहा था मेने मेरा आखरी emi जो की ११-अगस्त -२०१७ को था वो मेने ७-अगस्त-२०१७ को ही डायरेक्ट ऑनलाइन पेड किया था फिर भी उस के बाद लोन कम्पनी से ECS ट्रान्सफर के लिए मेरे बैंक अकाउंट में रिक्वेस्ट आई जिस में बल्लेंस ना होने के कारन बैंक ने मुझे फाइन लगाया हे और मेरा अकाउंट अब डिफाल्टर लग रहा हे.

              मुझे आप से सहायता चाहिए जिस से मेरा अकाउंट डिफाल्टर ना लगे

              मेरा लोन अकाउंट न.:-[protected]
              Sep 17, 2017
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Aug 12, 2017
              Home Credit India Finance Customer Care's response
              Dear Sir,

              This is in regards to your query registered with Home Credit.

              In reply to your query, we observe from our records that your due date falls on 11th of every month and ECS presentation instruction to the bank will be given 15 days prior to your due date. Hence we always suggest our customer to maintain sufficient balance from 6 days prior to the due date.

              Further, as we observed your ECS is in posted stage and it takes 3 working days to update it, hence we would request you to wait till turn around time will get completed and share us the bank statement with us so that we can check and assist you accordingly.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
              On my no. [protected] i recive an abou to 10-15 calls daily form home cardit...which is for someone ASHOK KUMAR ...i didnt know any kimd of this person...so take early reaction on ot...
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                S
                Snehanshu Namdeo
                from Jammu, Jammu and Kashmir
                Aug 5, 2017
                Resolved
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                Address: Gurgaon, Haryana
                Website: www.homecreditindia.co.in

                Dear sir

                I have applied loan from home credit india in mini cash loan for 10000 on 3rd of august it has appoved and got mail that i will got money in 24 hrs still not updatd in my bank account when i call helpline number they say u will have to do mail i have done mail for but not got any revert please look into the matted
                Contract no [protected]
                Cuid no 3182552
                Mob no [protected]
                +2 photos
                Sep 6, 2017
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2017
                Home Credit India Finance Customer Care's response
                Dear Sir,

                This is in regards to your query registered with Home Credit India. We are looking into your concern to ensure the best possible outcome.

                We will update the status of the same to you within next 48 hours.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                While i am trying to apply for mini cash loan everything goes right btu while i am adding bank details the ifsc code is invalid i enter ifsc code from my passbook please help
                Home Credit India Finance Customer Care's response, Aug 7, 2017
                Verified Support
                Dear Sir/Madam,

                This is in regards to your query registered with Home Credit.

                In reply to your query, we would request you to take a screenshot of error which you are getting at the time of loan applying and sent it to [email protected] so that our concern team will assist you in this regards.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                  A
                  anupam1234
                  from Dharwad, Karnataka
                  Aug 5, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110059

                  This is the same case happened to me, i had took a loan amount of rs 1.80k vide loan account no [protected] and paid 11 montly emi's of rs 8288 (Rs 91, 168/-). Today i made a call to their customer complaint for closure of my account.

                  They told me to pay 1.60k for closure of account, they guys are out of the minds because when i paid 11 emi' where is my 91, 168/- amount which i paid earlier?

                  1 home credit is saying i have paid nothing till date and amount which i paid rs 91, 168/- is only a interest charges?
                  2 as per your agreement and rbi guidelines if someone foreclose his/ her account no foreclosure charges has to pay to the financier.

                  This is my hard earned and you guys are looting and cheating your customers

                  I am waiting for your call for proper information with regards to my account and settlement amount.
                  Reply
                  Sep 15, 2017
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India. We are looking into your concern to ensure the best possible outcome.

                  We will update the status of the same to you within next 48 hours.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Aug 07, 2017
                  Updated by anupam1234
                  I will register a complaint with RBI that you guys are unprofessional and unethical looting even after paying Rs 91000/- in 11 months you guys are saying that every month i am paying Rs 6000/- Interest charges only 2000/- Rs Principle amount ?

                  I need the resolution ASAP.
                  Verified Support
                  Aug 08, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India.

                  In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update shortly.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Aug 08, 2017
                  Updated by anupam1234
                  Hi Devyani

                  I have never get a call from your side, and please answer of my questions here not on my personal email id, that you are trying to contact me but not reachable.
                  Verified Support
                  Aug 09, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit.

                  In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, as we observed that your relationship manager has already been contacted with you dated 8th August'17 on number [protected] and we would like to inform you that your case is still under investigation and your relationship manager will get in touch with you shortly.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Aug 09, 2017
                  Updated by anupam1234
                  You guys are saying that you are charging 27 % annually interest rate. I paid 11 EMI's for an amount of Rs 91, 135/-, If i calculate 27% on each EMI the interest amount comes to 24606/- and the principle amount which i paid should be 66529/-
                  It means 1, 80,[protected]= 113, 471 my foreclosure amount.

                  Start calculating the things on the right way and don't misguide you customers.
                  Verified Support
                  Aug 11, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India.

                  In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update shortly.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Aug 11, 2017
                  Updated by anupam1234
                  I am waiting for your kind reply..

                  Hope to get a positive response from your side.
                  Verified Support
                  Aug 12, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India.

                  In reply to your query, we wish to inform you that we are working on your concern and we will share an updated status with you shortly. Would appreciate your patience in the mean time.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Aug 12, 2017
                  Updated by anupam1234
                  It's going to be 4 days, if we made a delay in the payment you guys call 100 times in a day without any hesitations, but when the things comes out and we ask query you need 7 days to resolve the queries.

                  Great services !!

                  This is my final reminder if you not get resolved within 2 days i will lodge a complain against you that how you guys are cheating and misguiding your customers through telephone
                  Verified Support
                  Aug 13, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India.

                  In reply to your query, as discussed with over the call please make the payment of current month EMI i.e. Aug'17 and call customer service to activate your request for a loan to foreclose. Upon activation, customers are advised to make the payment within 48 hours from the activation date.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    N
                    Nasru Syed
                    from Tumkur, Karnataka
                    Aug 4, 2017
                    Resolved
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                    Resolved

                    Address: Mysore, Karnataka

                    Sir, am ruksana from mysore, karnataka. As i had applied for mobile loan today. But my application is rejected. Already six months back also the same result. So my humble request you to inform the reason for my application rejected. Even in february also i applied. But my application is rejected. As i am state government employee this is disgraceful for me. Please help me out at earliest.
                    Sep 6, 2017
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Madam,

                    This is in regards to your query registered with Home Credit India. We sincerely apologized for the inconvenience caused. As per company policy, we are unable to share the reason for loan rejection. However, you can reapply for a loan after 90 days from last loan application date.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                      R
                      Raunak Tiwari
                      from Noida, Uttar Pradesh
                      Aug 4, 2017
                      Resolved
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                      Resolved

                      Address: 110092

                      Last month, i purchase a mi-4 32gb mobile phone and also insured by amtrust mobile solution insurance company.

                      On july 31st, 2017 my mobile phone was slipped from my hand and get in the bucket of water. After that my mobile is not working.

                      Next day i contacted to the insurance company to file a claim on it, i sent all the needed document same day by an email but i've heard from insurance company yet.

                      Its my humble reqyest to you to please take action on it.

                      I contacted multiple times in a day but not received any single response.

                      Please look into this matter as soon as possible.

                      I'm looking forward to hearing from you soon.

                      Thanks and regards,
                      Ankit kumar tiwari
                      [protected]
                      Sep 5, 2017
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 05, 2017
                      Home Credit India Finance Customer Care's response
                      Dear Sir,

                      This is in regards to your query registered with Home Credit India. We are working on your concern and we
                      will update the status of the same to you within next 48 hours.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                        P
                        Prakash91924
                        from Pathankot, Punjab
                        Aug 3, 2017
                        Resolved
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                        Resolved

                        Dear customer team,

                        I would like to inform you that yesterday i applied for a mini cash loan

                        Loan account no. ([protected])
                        Prakash kumar ojha

                        My loan was approved and sanctioned and in home credit app my due date showing means emi calculated from today.. And i have to pay interest from today.

                        So kindly credit loan amount in my bank account..

                        Thanks & regards
                        Prakash kumar ojha
                        [protected]
                        Sep 7, 2017
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2017
                        Home Credit India Finance Customer Care's response
                        Dear Sir,

                        This is in regards to your query registered with Home Credit India. As discussed with you over the call. Your loan amount has been disbursed to your bank account.

                        We are pleased to inform that your query has been addressed successfully.

                        I hope you had a great experience with us!

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          K
                          keyur rabadiya (kevin)
                          from Surat, Gujarat
                          Aug 3, 2017
                          Resolved
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                          Resolved

                          Address: Surat, Gujarat, 395010

                          I have no my loan no

                          I have 2 home credit loan
                          1 bike loan
                          2 mobile loan

                          But i have no loan number

                          Please send me my 2 loan number

                          [protected]@gmail.com
                          Mobile number [protected]
                          I have no any sms from home credit loan
                          I have no loan statements
                          Please send me a loan number
                          In my mobile number fast
                          And i m your regular costumer
                          So send me a loan number
                          Sep 11, 2017
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2017
                          Home Credit India Finance Customer Care's response
                          Dear Sir,

                          This is in regards to your query registered with Home Credit India. As per shared contact number and email id, we are able to trace your only one loan number [protected] which is for mobile phone.

                          If you want to know your another loan number which is for two wheelers, we request you to share 2 correct details from the below-listed options:

                          · Full Name & DOB
                          · Registered contact number.

                          Once we receive the above mention details we can check your account and assist you accordingly.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                            श्रीनाथ जी एन
                            from Ernakulam, Kerala
                            Aug 2, 2017
                            Resolved
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                            Resolved

                            Address: 683550

                            Dear Sir,

                            I have take a loan from Home credit India, (Contract ID :[protected] and today[protected] is the the due date . While making payment for my monthly installment, an error screen will appear"contract number doesn't exist. Please enter valid contract number". Many times I tried, but same result. I have attached the screen shot with this. Kindly find it. a late fine will generate from tomorrow onwards.

                            Regards,

                            Sreenath
                            +1 photos
                            Sep 6, 2017
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2017
                            Home Credit India Finance Customer Care's response
                            Dear Sir,

                            This is in regards to your query registered with Home Credit India. As per your concern, we observed that you mentioned 9 digits while making the payment. Please refer your loan summary and mention correct loan number for making the payment through online.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Im unable to attach the aadhar card
                            Home Credit India Finance Customer Care's response, Jul 2, 2018
                            Verified Support
                            Dear Customer,

                            Thank you for contacting Home Credit.

                            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            Further, we request you to please share us the screen shot so that we can check and assist you accordingly.

                            For any further help, please contact us.

                            Regards,

                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              P
                              Prakash91924
                              from Pathankot, Punjab
                              Aug 2, 2017
                              Resolved
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                              Resolved

                              Dear Customer team,

                              I would like to inform you that i applied today for a mini cash loan

                              Loan account no. ([protected])

                              My loan was approved and sanctioned and in home credit app my due date showing means emi calculated from today..and i have to pay interest from today.

                              So kindly credit loan amount in my bank account..

                              Thanks & Regards
                              Prakash kumar ojha
                              +1 photos
                              Sep 5, 2017
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 05, 2017
                              Home Credit India Finance Customer Care's response
                              Dear Sir,

                              This is in regards to your query registered with Home Credit India. As discussed with you over the call. Your loan amount has been disbursed to your bank account.

                              We are pleased to inform that your query has been addressed successfully.

                              I hope you had a great experience with us!

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                G
                                gurinder91
                                from Chandigarh, Chandigarh
                                Aug 1, 2017
                                Resolved
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                                Resolved

                                Address: Rupnagar, Punjab, 140103

                                I have taken loan from home credit against mobile phone oppo a37f, with contract number= [protected]. My emi due date is 25th to 1st of every month, my salary is credit to my account with sbi bank 1st of every month. So i pay emi thorugh home credit app online with my debit card. For the emi which was due on 1st of august i paid through online as before but after that they deducted emi from my account even i paid on the due date. They deducted double amount. Pleasw refund my amount as soon as possible this is affecting my other bank transactions. Please do the needful
                                Thanks and regards
                                Gurinder singh
                                Sep 2, 2017
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2017
                                Home Credit India Finance Customer Care's response
                                Dear Sir,

                                This is in regards to your query registered with Home Credit India. We have observed that you contacted to our customer services and you are agreed for adjusting your extra EMI payment with your next EMI.

                                For any further help, please contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Aug 03, 2017
                                Updated by gurinder91
                                Thank You So Much.
                                Helpful
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                                  R
                                  Rasika Verma
                                  from Mumbai, Maharashtra
                                  Jul 27, 2017
                                  Resolved
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                                  Resolved

                                  I had taken loan for vivo mobile phone in january 2017 from big boss mobile shop because of some difficulties i not paid my last monthly emi but for that i made call in home credit finance for saying that i will pay this emi in next month with emi bouncing charges, but still they are calling me and saying such a wrong things and also one person called to my mom today with gave number of warnings and said that he will send me legal notice for this due payment and all...
                                  It is so much wrong thing by which your executive harassing the customer. I hope the company will resolve the matter earlier and will keep good relationship with the customer.
                                  Aug 31, 2017
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Sir/Madam,

                                  This is in regards to your query registered with Home Credit.

                                  In reply to your query, we would request you to please provide any 2 details mention below:
                                  Contract Number
                                  CUID
                                  Full Name & DOB
                                  Registered contact number.
                                  Once we receive the above mention details we can check your account and assist you accordingly.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                  Jul 29, 2017
                                  Updated by Rasika Verma
                                  My contact Number is [protected].
                                  My Name: Adv. Rasika Birje. and DOB: 26/01/1992.

                                  Please proceed for further.
                                  Verified Support
                                  Jul 29, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Madam,

                                  This is in regards to your query registered with Home Credit.

                                  We sincerely apologised for the inconvenience caused. We have raised your concern for further investigation and we will update you within next 48 hours.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                  Verified Support
                                  Jul 31, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Madam,

                                  This is in regards to your query registered with Home Credit.

                                  In reply to your query, we wish to inform you that resolution has been shared with you dated 30th July'17 over the call on your registered mobile number.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    A
                                    Anita P Dwivedi
                                    from Mumbai, Maharashtra
                                    Jul 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401105

                                    Loan number - [protected]
                                    Customer id - 2877149
                                    Emi - rs.2114

                                    I had taken loan for mobile, i had payed my last emi rs 2114. On 30th june 2017 through paytm.

                                    (Paytm ref no. 355jypaytm), also i got receipt of payment from home credit.

                                    Now the problem is "my payment has not been updated in home credit system and i am continuously getting payment reminder call from home credit customer care center".
                                    Continuous call from home credit executive is harassing me a lot, although i have paid my emi.

                                    Kindly resolve it by updating your system.

                                    Anita pramod dwivedi
                                    Sep 5, 2017
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2017
                                    Home Credit India Finance Customer Care's response
                                    Dear Anita,

                                    This is in regards to your query registered with Home Credit.

                                    In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Verified Support
                                    Aug 05, 2017
                                    Home Credit India Finance Customer Care's response
                                    Dear Anita,

                                    This is in regards to your query registered with Home Credit.

                                    In reply to your query, we are pleased to inform that your query has been addressed successfully.

                                    I hope you had a great experience with us!

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                      N
                                      Naren1998
                                      from Delhi, Delhi
                                      Jul 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110045
                                      Website: Www.consumercomplaints.in

                                      I have caused inconvenience due to your technical issues i dont know why you deducted my ecs return charges in vain and after consulting with your executives on call they didn't able to understand and couldn't able to solve my issue i think they are incoperative or weak trained trainees hasn't have well skills to understand the situation. After having long chats with your executives i have wasted my time without any satisfaction and my time goes in vain, i don't know how you would do that but i want my wave off charges which were deducted by you as ecs refund charges, what the hell who do that to their customer, if you are continuing to do this to customer you are not going to be longer in the market and i'm not satisfied with your bloody poor services and i'm also attaching statement slip as proof so that you can't make me fool with your bloody reasons called "proof".. Otherwise i will complain to your senior officials.
                                      +1 photos
                                      Aug 28, 2017
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 23, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Sir/Madam,

                                      This is in regards to your query registered with Home Credit.

                                      In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, would request you to please provide any 2 details mention below:
                                      Contract Number
                                      CUID
                                      Full Name & DOB
                                      Registered contact number.
                                      Once we receive the above mention details we can check your account and assist you accordingly.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Verified Support
                                      Jul 23, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Sir/Madam,

                                      This is in regards to your query registered with Home Credit.

                                      In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, would request you to please provide any 2 details mention below with updated bank statement as we do not accept mini statement:
                                      Contract Number
                                      CUID
                                      Full Name & DOB
                                      Registered contact number.
                                      Once we receive the above mention details we can check your account and assist you accordingly.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Name :-Saroj kumari
                                      DOB:-24/01/1994
                                      Contact No.[protected]
                                      Contract no:-[protected]
                                      CUID:-3960423
                                      Home Credit India Finance Customer Care's response, Jul 24, 2017
                                      Verified Support
                                      Dear Madam,

                                      This is in regards to your query registered with Home Credit.

                                      In reply to your query, we sincerely apologize for the inconvenience caused to you.

                                      ​We understand from your email that your concern about the ECS return charges billed by your bank. We observe from our records that basis your standing instruction received, we tried to claim the EMI amount from your nominated savings account on a monthly basis as per your due date.

                                      In view of the same we have tried to claim the EMI amount however same was return unclaimed for reason ' Insufficient Balance'.

                                      Any standing instruction being dis-honored would attract the ECS return charges and same will be billed by your bank. Hence we request you to liase with your bank in this regards.

                                      Additionally we would request you to kindly share the updated bank statement with us so that we can check and assist you accordingly.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                        A
                                        Amreek Singh
                                        from Delhi, Delhi
                                        Jul 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: 122002
                                        Website: www.homecredit.co.in

                                        Hello,

                                        I want to let you know that i have paid the total loan amount 64550/- to hcin[protected] on 12- 13 july 2017 through neft but i haven't received payment received notification and costumer care told me that they have not received the payment till now?

                                        Here is reference number:

                                        1. Reference number - n[protected] - 50000/- 12 july 2017

                                        2. Reference number - n[protected] - 14550/- 13 july 2017

                                        My loan num - [protected]

                                        Also i have sent two email to [protected]@homecredit.co.in for this but not received any response till now?

                                        I am are waiting for your reply.
                                        Aug 30, 2017
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Jul 20, 2017
                                        Updated by Amreek Singh
                                        Thanks for forwarding complaint to home credit india pvt ltd costumer service and i am waiting for response from them.
                                        Verified Support
                                        Jul 21, 2017
                                        Home Credit India Finance Customer Care's response
                                        Dear Amrik,

                                        This is in regards to your query registered with Home Credit India. We wish to inform you that your concern has been forwarded to our relevant team for further investigation and we will update the status of the same to you within next 48 hours.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        Verified Support
                                        Jul 28, 2017
                                        Home Credit India Finance Customer Care's response
                                        Dear Sir,

                                        This is in reference to your query registered with Home Credit India.

                                        In reply to your query, as discussed with you over the call dated 24th July'17 and resolution has been shared with you over the call as well as on email.

                                        For any further help, please feel free to contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        Pay EMI Is Not working please re slow this problem
                                        Home Credit India Finance Customer Care's response, Jul 24, 2017
                                        Verified Support
                                        Dear Sir/Madam,

                                        This is in regards to your query registered with Home Credit.

                                        In reply to your query, we would request you to please provide any 2 details mention below:
                                        Contract Number
                                        CUID
                                        Full Name & DOB
                                        Registered contact number.
                                        Once we receive the above mention details we can check your account and assist you accordingly.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        This is D NAGARAJU my durable loan A/c no ([protected]) regarding personal loan, iam a regular customer of HOME CREDIT tiil now i didn't delayed any single payment of loan... I got a call from you people that i was eligible for personal loan and i was mentioned my all details clearly why you people rejected my loan i want details and solution ...
                                        Home Credit India Finance Customer Care's response, Jul 28, 2017
                                        Verified Support
                                        Dear Sir,

                                        This is in regards to your query registered with Home Credit India.

                                        In reply to your query, we wish to inform you that as per company policy we are unable to share the loan rejection reason with you hence we would request you to you can reapply after 90 days from your last application date.

                                        Sorry for inconvenience caused to you.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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