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Home Credit India Finance Complaints & Reviews

4.2
Updated: Oct 17, 2025
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R
Rai00005
from Chandigarh, Chandigarh
Jul 19, 2017
Resolved
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Resolved

Address: 140507
Website: www.homecredit.co.in

Hi

I am receiving calls today (19/07/2017) from morning. As one of my friend buy phone and pay all it's installments after they call him to do business with home credit he refuse to do any kind of business with home credit but now they are making call to me regarding him. I got so many call from morning and now i am frustrated please remove my number from your database.
I got call from these number's
[protected]
[protected]

And they are saying "call to ayengi jo karna hai kar lo".

I am not interested in your any business don't make me call again.
Aug 29, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
Home Credit India Finance Customer Care's response
Dear Abhishek,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we would request you to share us the mobile number on which you are receiving calls from our end so that we can check and assist you accordingly.

Additionally, if any misbehaved happen with you over the call then share us the executive details with exact call time and date so that we can investigate further.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Jul 19, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Madam,

This is in regards to your query registered with Home Credit.

Please ignore the previous email.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we would request you to share us the mobile number on which you are receiving calls from our end so that we can check and assist you accordingly.

Additionally, if any misbehaved happen with you over the call then share us the executive details with exact call time and date so that we can investigate further.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jul 20, 2017
Updated by Rai00005
My number is [protected]
These are the two numbers from which i got call yesterday
[protected] Time 1:21 and 2:37
[protected] Time 3:50

I am hoping you are going to solve my problem as soon as possible.

Thanks
Verified Support
Jul 23, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, would like to inform you that we investigated your case and we found positive contact on your number [protected] hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jul 24, 2017
Updated by Rai00005
What do you mean by positive contact??
I didn't took any kind of loan from your side or from your company and you find my contact than please delete my number.
Jul 24, 2017
Updated by Rai00005
and let me know which positive contact you find on my contact..??
Verified Support
Jul 24, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we would like to inform you that we investigated your case and we found positive contact on your number [protected] as you were ready to convey the message to our client. Hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jul 26, 2017
Updated by Rai00005
are you able to tell me about the positive case or not?
which positive case u are talking about just give me the other contact number which is associated with case, even i also want to know about the case and i have no idea about positive case you are talking about.
Verified Support
Jul 28, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we would like to reiterate you that we investigated your case and we found positive contact on your number [protected] that means on same number you were ready to convey the message to our client. Hence we are unable to remove your number from our records..

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jul 31, 2017
Updated by Rai00005
Dear Home Credit,

can you please tell me which positive contact you found on my mobile number.

Regard's
Ashish
Aug 10, 2017
Updated by Rai00005
hey are you there?
can anybody going to tell me about the what is positive case.
Hi sir im emraan im apply for mini lone friday morning stil nt com in my account i complane in costember care but hi nt response corectly
Rai00005's [Complaint's author] reply, Jul 26, 2017
I give u advise if you want to take loan, just go to bank at least they will provide you correct information. If you take loan from Home Credit they are going to harsh you by making call and they are not going to deal with your query or even want to solve your query after taking loan.
Home Credit India Finance Customer Care's response, Jul 28, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Jul 28, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Jul 28, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    S
    Sayed Shamim Haider
    from Bansi, Uttar Pradesh
    Jul 19, 2017
    Resolved
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    Resolved

    Address: Lucknow, Uttar Pradesh, 226003
    Website: homecredit.co.in

    नमस्कार सर
    मेरा नाम सैयद् शमीम हैदर, लोन id -[protected] है।मैंने लोन का पेमेंट कॅश किया है।कभी लेट किया है तो लेट फीस भी दी है, लेकिन मेरे बैंक अकाउंट से हर महीने ecs के नाम से बैलेंस कट रहा है, मैंने कई बार कस्टमर केयर अधिकारी को भी इस के बारे में बताया लेकिन वह बताता है कि यह बैंक काटता है, मैंने अपनी ब्रांच से पता किया तो उन्होंने बताया हम नहीं काटते लोन वाले काटते है।
    तो परेशानी यह है आज मेरा फिर बैलेंस कट गया जबकि मुझको आपकी तरफ से नो डुउस भी मिल गयी।मैं ये जानना चाहता हूँ ये बैलेंस किस के पास जाता है, और काटता कौन है, और कब तक कटेगा।
    अगर हो सके तो यह बंद करा दे, बड़ी मेहरबानी होगी।

    धंन्यवाद
    +1 photos
    Aug 20, 2017
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Jul 20, 2017
    Home Credit India Finance Customer Care's response
    Dear Sir,

    This is in regards to your query registered with Home Credit.

    In reply to your query, we understand from your email that you are concern about the ECS payment. We observe from our records that as we have not received the payment on time through ECS due to insufficient funds in the month of December, January, and March and nor your alternate payment received by us. We have done the special hit to claim the dues from your savings account but same was unsuccessful and rejected by your bank.

    Any standing instruction being dis-honored would attract the ECS return charges and same will be billed by your bank. Hence we request you to liase with your bank in this regards.

    Additionally, we have not presented any amount towards your bank account post 1st April'17.

    Further, we would request you to kindly share the updated bank statement with us so that we can check and assist you accordingly.

    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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      Abhishek Kumar tripathi
      from Pune, Maharashtra
      Jul 18, 2017
      Resolved
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      Resolved

      Address: 411024

      My name is abhishek tripathi. My minicash loan number is [protected]. I applied for minicash and amount sanctioned. My due date also flashed in homecredit app. But i did not recieve loan amount yet in my savings bank account.
      Please do needful. Homecredit also calculated interest amount from its sanctioned date 15 july 2017. But i did not get amount. Please credit it in the account.
      I may time drop mail customer care & call did not reply proper.
      Aug 25, 2017
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Jul 19, 2017
      Home Credit India Finance Customer Care's response
      Dear Abhishek,

      This is in regards to your query registered with Home Credit.

      In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update shortly.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
      Verified Support
      Jul 24, 2017
      Home Credit India Finance Customer Care's response
      Dear Sir,

      This is in regards to your query registered with Home Credit India.

      In reply to your query as discussed over the phone on date 21st July 20017 we regret to inform you that the Loan number [protected] is showing as cancelled in our records. Hence would request you to please reapply for the Loan again. As far as your Cibil is concerned would request you to please share the required documents and once the documents are received we will assist you accordingly. Meanwhile we are closing the complaint.

      In case you have any feedback, please do share at “[protected]” or you can write to us at [protected]@homecredit.co.in.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
      I am not happy Home Credit services team take more time solved & reply any query .
      Home Credit India Finance Customer Care's response, Jul 24, 2017
      Verified Support
      Dear Sir,

      This is in regards to your query registered with Home Credit India.

      In reply to your query as discussed over the phone on date 21st July 20017 we regret to inform you that the Loan number 3708343703 is showing as cancelled in our records. Hence would request you to please reapply for the Loan again. As far as your Cibil is concerned would request you to please share the required documents and once the documents are received we will assist you accordingly. Meanwhile we are closing the complaint.

      In case you have any feedback, please do share at “18001216660” or you can write to us at [email protected].

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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        U
        umasekhar geddada
        from Chilakalurupet, Andhra Pradesh
        Jul 18, 2017
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 530046
        Website: www.homecredit.co.in/online-loan/index.jsp

        I applied a mini cash loan yesterday i. E 17/07/2017 and it was approved but the amount was not disbursed until now... I called the customer care and they suggested me to mail the details.. I mailed them the details and they replied that my complaint will be resolved in two days... Interest calculation is started from yesterday... Kindly resolve my compalint asap
        +1 photos
        Jul 19, 2017
        Complaint marked as Resolved 
        complaint resolved
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Jul 19, 2017
        Home Credit India Finance Customer Care's response
        Dear Sir/Madam,

        This is in regards to your query registered with Home Credit India.

        In reply to your query, we wish to inform you that as per confirmation received by you dated 19th July'17 on consumer Forum as Complaint Resolved. We are closing this case from our end.

        Additionally, if you have still any issue regarding your loan account then kindly call on our below-mentioned toll-free number or email us on [protected]@homecreit.co.in so that we can check and assist you accordingly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
        Main bht busy a. ...call kr kr kk tang na kro plzzz
        Home Credit India Finance Customer Care's response, Jul 23, 2017
        Verified Support
        Dear Sir/Madam,

        This is in regards to your query registered with Home Credit.

        In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, would request you to please provide any 2 details mention below:
        Contract Number
        CUID
        Full Name & DOB
        Registered contact number.
        Once we receive the above mention details we can check your account and assist you accordingly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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          H
          Hamm
          from Unnao, Uttar Pradesh
          Jul 17, 2017
          Resolved
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          Resolved

          Address: Palwal, Haryana, 121102

          My name is sandeep kumar mishra. My minicash loan number is [protected]. I applied for minicash and amount sanctioned. My due date also flashed in homecredit app. But i did not recieve loan amount yet in my savings bank account.
          Please do needful. Homecredit also calculated interest amount from its sanctioned date. But i did not get amount. Please credit it in the account.
          +2 photos
          Aug 18, 2017
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Jul 18, 2017
          Updated by Hamm
          Dear

          Till date I have not received amount in my bank account

          Kindly do the needful and reply the same
          Jul 18, 2017
          Updated by Hamm
          No reply for your [protected]@homecredit.co.in & [protected]@homecredit.co.in
          Jul 18, 2017
          Updated by Hamm
          Dear till date showing signed please find attached below documents

          Verified Support
          Jul 18, 2017
          Home Credit India Finance Customer Care's response
          Dear Sandeep,

          This is in regards to your query registered with Home Credit India. We have raised your concern and we will update the status of the same to you within next 48 hours.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Jul 19, 2017
          Updated by Hamm
          Dear

          Till date I have not received amount in my bank account

          Kindly do the needful and reply the same
          Jul 19, 2017
          Updated by Hamm
          Dear your customer care team no idea about lone every time he &she asking wait who many days time taken I applied loan for medical emergency to day is 4th working day please request to you please transfer my loan amount in my account EOD
          Jul 28, 2017
          Updated by Hamm
          Please refund my amount
          Dear

          Till date I have not received amount in my bank account

          Kindly do the needful and reply the same
          Home Credit India Finance Customer Care's response, Jul 19, 2017
          Verified Support
          Dear Sandeep,

          This is in regards to your query registered with Home Credit India. We have raised your concern and we will update the status of the same to you shortly.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Home Credit India Finance Customer Care's response, Jul 23, 2017
          Verified Support
          Dear Sandeep,

          This is in regards to your query registered with Home Credit India. We have confirmed with you over the call dated 21st July'17 that your loan has been cancelled.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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            S
            sandy786
            from Mumbai, Maharashtra
            Jul 15, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110032

            Dear respected consumer court. Mene apne personal loan ke 10 emi pay ke hai bina kese bounce and default k. But aaj mai wo loan khatam karna chahta hu to home credit wale 10 emi lene k baad bhi mene se 1.63 lac mang rhe hai jabke mera loan amount 1.80 lac tha.. Please mere ye problem solve kejeye because mai 82, 088 rupee de chuka hu or ab bhi mujhe 1 lac 63 thousand dene padege aisa to inhone jab mujhe loan deya tha tab kuch bhi nahi bataya tha. Balki inke executive ne mujhe ye bataya tha ke 6 month k baad aap kabhi bhi loan close ker sakte hai bina kese interest. Jo 6 month k baad amount bachega 1.80 lac mai se wo dena hoga. Please clear this issue.

            Loan contract no. [protected]
            Cuid: 330918
            Aug 23, 2017
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Jul 15, 2017
            Home Credit India Finance Customer Care's response
            Dear Sir,

            This is in regards to your query registered with Home Credit India.

            In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            Verified Support
            Jul 20, 2017
            Home Credit India Finance Customer Care's response
            Dear Sir,

            This is in regards to your query registered with Home Credit.

            In reply to your query, we wish to inform you that we have provided the resolution to you over the call dated 18th July'17 and issue has been resolved.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            This is the same case happened to me, I had took a loan amount of Rs 1.80k vide loan account no [protected] and paid 11 montly EMI's of Rs 8288 ( Rs 91, 168/- ). Today i made a call to their Customer complaint for closure of my account.

            They told me to pay 1.60K for closure of account, they guys are out of the minds because where is my 91, 168/- amount which i paid earlier ?

            1 Home Credit is saying i have paid nothing till date and amount which i paid Rs 91, 168/- is only a interest charges ?
            2 As per your agreement and RBI Guidelines if someone foreclose his/ her account no foreclosure charges has to pay to the financier.

            This is my hard earned and you guys are looting and cheating your customers

            I am waiting for your call for proper information with regards to my account and settlement amount.
            if you visit their website and check the details it clearly says interest on cash loan in 47-48% of total amount . why cant people fully research and take risks .
            Might be you are not aware, they are charging these high percentage on consumer loans on mobiles phones, TV, Bikes etc.
            For Cash loan they are charging 26% percentage which is clearly mentioned in the agreement.
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              M
              mohini sanap
              from Morjim, Goa
              Jul 11, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra, na
              Website: na

              I am mohini sanap. Sir meri tabiyat thik nki hai. Isliye mera payment let hou hai first time.. To muzi din me bahot call aate hai unko bataya hai fir bhi. Sir pls muze krne do call but jo maine other no diye the us no pe call mat kro. Meri wajah se unko prob ho rahi hai. Maine aapke cust care me bhi call kiya tha to unone meri help nhi ki. Satish gaikwad ji ne. Pls help me
              Aug 12, 2017
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Jul 11, 2017
              Updated by mohini sanap
              pls help me.and stop that other no call
              Verified Support
              Jul 11, 2017
              Home Credit India Finance Customer Care's response
              Dear Madam,

              This is in regards to your query registered with Home Credit India.

              We Sincerely apologize for the inconvenience caused to you.

              Further, we would request you to please provide any 2 details mention below:
              Contract Number
              CUID
              Full Name & DOB
              Registered contact number.
              Once we receive the above mention details we can check your account and assist you accordingly.

              ​For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
              Sir please arrange my personal loan amount 51000 and my contract number [protected] mani mahesh dob 14 03 1978 mobile number [protected]
              Thank you
              Home Credit India Finance Customer Care's response, Jul 15, 2017
              Verified Support
              Dear Sir,

              This is in regards to your query registered with Home Credit India.

              In reply to your query, as we observed from our records that we have already given you that personal loan of 51000 and same is under process.

              Additionally, we observed that your account has been registered dated 10th July'17 and as per process it takes 24 hours to disbursed the money towards your bank account. So kindly check with your bank account whether you have received the amount. If still, you have not received the amount then kindly share us the updated bank statement with us so that we can check and assist you accordingly.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
              Dear Sir /Madam
              I request you Please my emi refund amt. Immediately Because already emi paid through online as per details attached you.

              Thanks & Regards
              Sarita Gautam

              Apne Home Credit loan [protected] ki kisht Rs 1443.00 ka bhugtan karne ke liye dhanyawad, len-den ID HCPL2599579PAYU hai. Sahayata ke liye sampark karen
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                A
                Anon Indian
                from Mumbai, Maharashtra
                Jul 11, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 695011
                Website: homecredit.co.in

                I have sent email twice to you guys with no success. I have received no response till now.

                Will copy the email content below.

                Dear team,

                Please find the attached screenshots which shows my loan is approved and i have also agreed the terms and conditions after reading the three documents i received after opening the link i have received through email.

                I haven't received any confirmation regarding the loan disbursement till now and i have called your customer service today and a guy advised its showing that my loan application status showing as canceled.

                How on earth you guys didn't inform this to me till now. Could you please advise why you have sent me email and messages confirming loan approval.

                Please let me know why i have received all this communication from your side if the loan is canceled.

                Waiting for your response.

                Frustrated.
                +3 photos
                Aug 20, 2017
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2017
                Home Credit India Finance Customer Care's response
                Dear Sir,

                This is in regards to your query registered with Home Credit.

                In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                Verified Support
                Jul 20, 2017
                Home Credit India Finance Customer Care's response
                Dear Sir,

                This is in regards to your query registered with Home Credit.

                In reply to your query, we wish to inform you that we have provided the resolution to you over the call dated 18th July'17 and issue has been resolved.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                Jul 25, 2017
                Updated by Anon Indian
                Quite unfortunate to say that problem is still not resolved.I have responded to your email almost 7 days ago saying the issue is still not solved and I have not received any response to that.It is still saying that my money will be disbursed by 4 pm to day or next working day, I am seeing this message from last 20 days.That's the irony.

                Pathetic customer service.

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                  A
                  ashu1591
                  from Delhi, Delhi
                  Jul 6, 2017
                  Resolved
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                  Resolved

                  Address: 201302
                  Website: homecredit.co.in

                  My name is ashutosh. My minicash loan number is [protected]. I applied for minicash and amount sanctioned. My due date also flashed in homecredit app. But i did not recieve loan amount yet in my savings bank account.
                  Please do needful. Homecredit also calculated interest amount from its sanctioned date. But i did not get amount. Please credit it in the account.
                  Aug 6, 2017
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Sir,

                  This is in regards to your query registered with Home Credit India. As discussed with you over the call. We would request you to wait till tomorrow EOD i.e. 7th July'17 for personal loan disbursement.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  As you reverted on this complain (Mentioning that i have to wait for today). But for your knowledge, I did not recieve my personal loan today also.
                  It's wrong professional ethics because Repayment date fixed, loan number alloted but i am not recieved money yet.
                  Please do needful.
                  Droped mail at customer care, called thrice at customer care bt not any information. You people only suggested to wait but decided the repayment date.
                  Looking for your valuable response.
                  Home Credit India Finance Customer Care's response, Jul 15, 2017
                  Verified Support
                  Dear Sir,

                  This is in regards to your query registered with Home Credit.

                  In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, wish to inform you that we have already shared the resolution with you dated 13th July'17 and you have also confirmed that you have received your amount.

                  Hence we are closing this case.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  I have take a loan policy from home credit & my request has been approved for loan it thing happen 5 days back & at the time of loan documentation company representative told me that my loan amount will be credit in my account next 5 days but still i did not get my loan amount..request to you pls expedite my issue.My loan no#[protected]
                  Home Credit India Finance Customer Care's response, Jul 15, 2017
                  Verified Support
                  Dear Sir,

                  This is in regards to your query registered with Home Credit.

                  In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Home Credit India Finance Customer Care's response, Jul 17, 2017
                  Verified Support
                  Dear Sir,

                  This is in regards to your query registered with Home Credit.

                  In reply to your query, as discussed with you over the call. You have confirmed that your loan amount has been credited to your bank account.

                  We are pleased to inform that your query has been resolved successfully.

                  I hope you had a great experience with us!

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    R
                    ridamsharma053
                    Jul 5, 2017
                    Resolved
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                    Resolved

                    Address: Agra, Uttar Pradesh, 282007
                    Website: [email protected]

                    I have complete my loan amount on 14th June'17 but home credit company send ECS transaction to my bank again & again hence bouncing charges are deduct my account balance !!! let me know why he send ECS to bank when my loan amount is clear please check and revert my balance to my account.
                    My customer id :- 2451451
                    Loan Id :- [protected]
                    Customer Name : Pawan Kumar Sharma
                    +1 photos
                    Aug 7, 2017
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Sir,

                    This is in regards to your query registered with Home Credit India.

                    We sincerely apologize for the inconvenience caused to you. We wish to inform you that shared image of bank statement is not clear. We tried to contact you on your registered contact number. However, we are unable to get positive contact with you.

                    We would request you to share a clear copy of bank statement in PDF format on [protected]@homecredit.co.in. So, we can check and assist you accordingly.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                      M
                      mau shah umar
                      from Meerut, Uttar Pradesh
                      Jul 1, 2017
                      Resolved
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                      Resolved

                      Address: Agra, Uttar Pradesh, 230127
                      Website: [email protected]

                      I have purchase mobile vivo through your home cerdit it is loan no [protected] i have pay 1st emi march 25 2nd emi pay apr 26, 3rd emi pay of may26, 4th emi pay june 28

                      i have pay 4th emi 28 june len-den id is [protected] but why are you dedcution in my a/c 10636 for 1230 RS date[protected], i have already pay this emi so that this is not fair
                      plz kindly refund my amount early in my a/c

                      regarding
                      mau shah umar
                      u.p agra
                      Aug 5, 2017
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 05, 2017
                      Home Credit India Finance Customer Care's response
                      Dear Sir,

                      This is in regards to your query registered with Home Credit India. As discussed with you over the call. Your extra EMI payment has been adjusted with your Aug'17 EMI.

                      We are pleased to inform that your query has been addressed successfully.

                      I hope you had a great experience with us!

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                        B
                        bishwjeet
                        from Gurgaon, Haryana
                        Jun 28, 2017
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 110019
                        Website: homecredit.co.in

                        My account no. Is [protected].

                        I have submitted all necessary documents regarding my consumer loan application and mentioned my salary as 38000/- which is actual and i have all proofs for this. Home credit mentioned my salary on cibil as 15000/- which is wrong. And it is effecting my cibil score and i am not able to get other loans.
                        Please resolve my problem.
                        Aug 10, 2017
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2017
                        Home Credit India Finance Customer Care's response
                        Dear Sir,

                        This is in regards to your query registered with Home Credit.

                        In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Verified Support
                        Jul 10, 2017
                        Home Credit India Finance Customer Care's response
                        Dear Sir,

                        This is in regards to your query registered with Home Credit.

                        In reply to your query, we wish to inform you that we have provided you the resolution over the call dated 4th July'17.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          P
                          Parul4
                          from Delhi, Delhi
                          Jun 27, 2017
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 110046
                          Website: www.Homecredit.co.in

                          My name is parul and my loan number [protected]. I applied for mini cash online on 23 jun 2017 and loan approved on same day but till now i havent received amount.. And they started loan on 23 jun 2017 and my due date for first emi is 23 july but amount not credit. So without amount for already 4 days i have to pay interest for these 4 days also.. Please look into this matter
                          Jun 28, 2017
                          Complaint marked as Resolved 
                          Money got credited today at 10am
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 28, 2017
                          Home Credit India Finance Customer Care's response
                          Dear Parul,

                          This is in regards to your query registered with Home Credit.

                          As per confirmation received from you that, you have received your loan amount towards your bank account. Hence we are closing this case from our end.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                            R
                            Rishu Monu
                            from Ranchi, Jharkhand
                            Jun 22, 2017
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan, 302017

                            Hlo guy's my name is himanshu sharma... I got my loan 100000 and i pay my first emi but my 4 emi was missed by any reason so i don't have money right know so what can i do plzzz solve my problem shortly and your finance department's workers are bullying me right now... I can't pay this time coz i don't have any sources so i can't collect money... Plzzz home credit team contact me if you can't solve my problems than i will kill my self thank u so much
                            Jul 25, 2017
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2017
                            Home Credit India Finance Customer Care's response
                            Dear Sir,

                            This is in regards to your query registered with Home Credit.

                            In reply to your query, we would request you to please provide any 2 details mention below:
                            Contract Number
                            CUID
                            Full Name & DOB
                            Registered contact number.
                            Once we receive the above mention details we can check your account and assist you accordingly.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Dear sir or mam i am verendra giri my id is [protected]& loan no. Is [protected] i complete my due emi of rupees 1517 on 06/06/2017 by ac. No. [protected] ac. Holderis mr. Rajeev kumar but your center call me daily that i have not done my emi so i request to please solve my problem
                            as soon as possible
                            Home Credit India Finance Customer Care's response, Jun 26, 2017
                            Verified Support
                            Dear Sir,

                            This is in regards to your query registered with Home Credit.

                            In reply to your query, we wish to inform you that the Transaction Id which you have shared with us, that payment of Rs.1517 dated 7th March'17 via PayUMoney has been successfully updated in our records.

                            Additionally, if you have made any payment in the month of June'17 then we would request you to share the valid payment receipt having transaction id on it so that we can check and assist you accordingly.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              H
                              Harpreet Singh Gujral
                              from Bathinda, Punjab
                              Jun 19, 2017
                              Resolved
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                              Resolved

                              Address: Mohali, Punjab, 160059

                              I was about to apply for an apple i phone 7 through home credit finance and i got my first approval but i got rejected in second approval even though i am applying for the first time and i don"t have any loan or credit history. So, kindly tell me what is the reason for my rejection and how can i solve it? I am 22 years old and a proprietor of a firm.

                              Regards

                              Harpreet singh
                              Jul 22, 2017
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2017
                              Home Credit India Finance Customer Care's response
                              Dear Harpreet,

                              This is in regards to your query registered with Home Credit.

                              In reply to your query, we wish to inform you that as per company policy we are unable to share the loan rejection reason with you hence we would request you to you can reapply after 90 days from your last application date.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                J
                                Jagannath Mondal
                                from Nagpur, Maharashtra
                                Jun 17, 2017
                                Resolved
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                                Resolved

                                Address: 122002
                                Website: www.homecredit.co.in

                                Loan number : [protected]
                                Monthly installment : 3440 rs
                                Customer id : 1606089

                                We took a loan from homecredit for a scooty (12 moth emi). Homecredit promised that we need to pay for 11 months on time and we did not need to pay the last emi. We have choosen auto deduct from bank (Sbi). Everything gone good for last 10 months but in the 11 month, homecredit say that emi was not deducted as the bank network was not working and we need to pay for both 11th and 12th month. The time for payment is first 10 days of month and sbi network will not interrupt for 10 days. They cheat us only to get the 12th emi. Please help.
                                +2 photos
                                Jul 25, 2017
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2017
                                Home Credit India Finance Customer Care's response
                                Dear Jagannath,

                                Thank you for your query to Home Credit India.

                                In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and a dedicated relationship manager will get in touch with you within next 48 hours.

                                We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

                                Yours sincerely,
                                Customer Care Team
                                Home Credit India Finance Private Limited .
                                Verified Support
                                Jun 24, 2017
                                Home Credit India Finance Customer Care's response
                                Dear Sir

                                This is in regards to your query registered with Home Credit India.

                                In reply to your query, we wish to inform you that we have contacted you dated 22nd June'17 and shared the resolution with you over the call.

                                For any further help, please contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                  N
                                  nvngrg94
                                  from Colonelganj, Uttar Pradesh
                                  Jun 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: Agra, Uttar Pradesh, 282007
                                  Website: www.homecredit.co.in

                                  Hi,

                                  I am being harassed by home credit india finance. They are calling me multiple times a day to trace a person by the rohit & rahul. I had informed them a number of times that this is my number and not rohit & rahul. I have been notified them on care id as [protected]@homecredit.co.in. But i have not got any resolution. I will wait for a resolution as to remove my number from dialer.

                                  Else, i need to lodge a complaint with police regarding the harassment.
                                  Jul 25, 2017
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Sir,

                                  This is in regards to your query registered with Home Credit India. We sincerely apologise for the inconvenience caused. We would request you to share your number on which you are receiving calls from our side. So, we will check and assist you accordingly.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    K
                                    Kiran Singh Naruka
                                    from Delhi, Delhi
                                    Jun 15, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: 302020

                                    I seek your attention on the matter refereed above as detailed below and required revert back at the earliest.
                                    I wish to put in your kind notice that i am having home credit loan no. [protected] by the name of kiran singh naruka d/o narendra singh naruka, dob 2.11.1993, for this my registered mobile no. Is [protected].

                                    Every month i am paying instalment for the same of rs. 1749/- by ecs process, this month my instalment get bounced due to insufficient balance in my account because i was unaware with it that my balance was getting low, i accept it & till today morning i was not knowing about anything.

                                    In morning your staff called me & tell me the whole bouncing story then i replied oky let me check once with my bank and if i got it bounced then definitely will pay it through net banking by today itself.
                                    After that your all very much concerned staff call me again & again to describing the whole story, i suggest them to not calling me & getting me irritated in a morning as i already informed i will look into it, but they didn't understand either in english or hindi and harnessed me very much & these people didn't stop there only by the same time they were called my both alternate nos. Also which are holding by my brother & mother ([protected] & [protected]). One of your very much educated staff told me on phone " madam is behaviour se to nhi chal payega " he spoke in a very high tone. Is this the language to use with the customer.
                                    This all drama is highly intolerable by me, and when i called on your toll free no. The lady told me mem we are apology for it but u have to pay the instalment... What a # is this... Is i am denying to pay??? I was complaining about the unprofessional behaviour, which have no concern for you???
                                    Dont you people know how to take care or handle a customer and these people dont know how to speak up with a women also.
                                    I am not tolerating it and first i need answer of it then only i will looking forward into other matters.

                                    You check my records first, there was nothing guilty in it, then why should i will suffer with all these rubbish things.

                                    Hence, i shall highly appreciate if you can give this priority attention
                                    Jul 25, 2017
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 16, 2017
                                    Home Credit India Finance Customer Care's response
                                    Dear Kiran,

                                    Thank you for contacting Home Credit India!

                                    We regret the inconvenience caused and we request you to please accept our sincere apologies.

                                    Further, we wish to inform you that we have raised your concern with the relevant department and a dedicated relationship manager will get in touch with you within next 48 hours.

                                    For any further help, please feel free to contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Verified Support
                                    Jun 24, 2017
                                    Home Credit India Finance Customer Care's response
                                    Dear Sir

                                    This is in regards to your query registered with Home Credit India.

                                    In reply to your query, we wish to inform you that we have contacted you dated 20th June'17 and shared the resolution with you over the call.

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                      S
                                      Sanju Virdi
                                      from Ramban, Jammu and Kashmir
                                      Jun 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ludhiana, Punjab, 141008

                                      Your customr service is not good. Do din hogay loan department me keshav ji se baat krne k liye cl krta hoon kbhi bolte hai k avilable nahi hai. Kbhi kehte hai k busy hain apki call arange krwa dete hai wo apko call back kr lenge. But abhi tak koi response nahi aya. Bhot he gandi service hai.. Agar loan nahi arange hota hai to mujhmd btado aap. Nd agar is week me mujhe loan milgya to thek hai nahi to mujhe ye apka cash loan nahi chaiye. Jab loan ki baat hoti thi to apka banda keshav daily call krta tha din me 3 3 time. Abhi wait krni parti hai 3 3 din baat krne k liye. Is week matlb saturdy tak loan amount agar mere account me transfer hoti hai to thek hai nahi next week agar amount aati hai to usme se apki processing fee deduct hoti hai to uska me kuch nahi kar skta..
                                      Jul 22, 2017
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 15, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Sir/Madam,

                                      This is in reference to your concern registered with Home Credit India.

                                      Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number if you are our existing customer so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                      Request you to please revert within three days, otherwise, your request would be closed.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                        B
                                        Bhupinderbisht
                                        from Maler Kotla, Punjab
                                        Jun 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh, Punjab, 160030
                                        Website: Home Credit India Finance

                                        I have purchased a vivo phone through loan a/c no. [protected] in april, 2017. I paid emi online on every month. The 1st installment has paid on 3, may-2017 and 2nd on 02, june, 2017. Now, i have received messages/phone calls from your side that june-2017 payment is pending.
                                        You are requested to re-check my account the payment has already deducted from my s/b account no. [protected].
                                        +1 photos
                                        Jul 15, 2017
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 14, 2017
                                        Home Credit India Finance Customer Care's response
                                        Dear Sir,

                                        This is in regards to your query registered with Home Credit.

                                        In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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