[Resolved]  Home Credit India Finance — Foreclosure amount

Address:Nagpur, Maharashtra, 440034
Website:homecredit.in

Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 9000jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6mahine bad o% intrest k sath pay kar dena
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Jan 16, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2016
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologized for the inconvenience caused.

In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Complaint comments 

Comments

This is s fraud co.customcare executive told that do whatever you can do.we are no bindind with any law or IPC of this country.
Dear customer service.. I have a cash loan from ur Home Credit emi ( 5986 ) .. in this December month by mistaken you have charged 2 emi's ... by ecs and by cash ... so u request u to refund my amount
Home Credit India Finance Customer Care's response, Dec 25, 2016
Verified Support
Dear Customer,

Thank you for your query to Home Credit India.

We are unable to fetch the contract id basis the details mentioned in your email, we request you to share us the contract id/ Loan account number/CUID/Mobile number/DOB/Full Name to enable us to check and assist you accordingly.

We assure our best services at all times.

For any further assistance, please feel free to contact our customer care team (Toll Free Number: 1800 121 6660 or E-mail ID: [email protected]).

Yours Sincerely,
Customer Care Team,
Home Credit India Finance Pvt. Ltd.
Hi my loan num [protected]

Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 14000 jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6mahine bad o% intrest k sath pay kar dena ab bol rhe h 5% roi ke sath pay karo...m ek bhi emi nhi oay karuga

My loan num [protected]

I want to close my acc    ... i paid 6 month emi...

As per term 25.53% yearly int charge on 134000 rs...

In one month emi 134000×25.53%×1÷12=2851 rs int part

N balcing amt 4466 principal amt

So i paid 4466×6=26796 principal amt in total loan amt rs 134000

So balacing principal amt is 10704 rs...as per law of interest...

Bt ur exective say 121000 sumthing amt depsoit for loan close..

ASAP REPLY me...

Deepak jain
I Want to close my loan i already paid 11 Emi
Name :- Harpreet Singh
Cont No :- [protected]
Email :- [protected]@gmail.com
Contact me ASAP.
Home Credit India Finance Customer Care's response, Feb 25, 2018
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Feb 25, 2018
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as observed from our record currently you are not eligible to foreclose your loan. Further, we wish to inform you that you need to pay minimum 6 EMI to foreclose your loan.

Procedure: You need to call our customer care toll free number before the 15 days of the due date without any delinquent amount on the loan account and activate the foreclose request with them.

The foreclose amount will be shared to you over the call on outstanding principal+ NIL ROI and you need to pay that amount with next 48 hours of service activation to foreclose your account with us.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
I Want to close my loan i already paid 11 Emi total amount taken is 81000, its very fraud and when i call your customer care executive is saying to 72000 still with total interest of 36months. kindly resove ASAP my problem, so that we can close the toatl amount.
Name :- Ch. Shanker
shanker.[protected]@gmail.com

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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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