[Resolved] Home Credit India Finance — instant cash loan | |||
I want to apply personal loan from homecredit. I am salried employee earning 30k, after submitting my pan card and aadhar card and verifying my mobile number registered with my aadhar card i am facing technical issues sir it shows please provide your monthly income, loan purpose etc after that it shows wait for two minutes but after two minutes it show we need additional time & pls try later again. My registered mobile number is [protected]. Sir i had also mailed my problem and screenshot to [protected]@homecredit.co.in. 2 days ago but no reply come. Sir please solve my problem. I appreciate speedy resolve. Was this information helpful? | |||
Jun 28, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support May 27, 2018 Home Credit India Finance Customer Care's response Dear Customer, This is in reference to your concern registered with Home Credit India. We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [protected]@homecredit.co.in along with the error screenshot. Our concern team will check and revert you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 3 Comments | |||
Comments
Even after giving the attachment screenshot, at [protected]@homecredit.co.in
No resolution from there said
Even I am exicting customer of home credit,
Contract I'd :-[protected]
No resolution from there said
Even I am exicting customer of home credit,
Contract I'd :-[protected]
Home Credit India Finance Customer Care's response, May 30, 2018
Verified Support
Dear Sweety,
Thank you for contacting Home Credit.
We have forwarded your concern to the relevant team on dated 28/05/2018 with the reference number 11924759 which is under process and we shall provide you with an update within next 02 working days..
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
We have forwarded your concern to the relevant team on dated 28/05/2018 with the reference number 11924759 which is under process and we shall provide you with an update within next 02 working days..
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Jun 1, 2018
Verified Support
Dear Sweety,
Thank you for contacting Home Credit.
Apologies for the trouble you have faced.
We tried to contact you on your primary number to provide you an update, however we were unable to establish successful contact with you.
Further, we wish to inform you that presently we are not providing service as per your aadhar data, so we would request you to kindly retry after few days to apply the loan.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
Apologies for the trouble you have faced.
We tried to contact you on your primary number to provide you an update, however we were unable to establish successful contact with you.
Further, we wish to inform you that presently we are not providing service as per your aadhar data, so we would request you to kindly retry after few days to apply the loan.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Dear sir i apply for my NOC till 15 days and there is no response from home credit team kindly give my noc due to urgent basis
Home Credit India Finance Customer Care's response, May 30, 2018
Verified Support
Dear Customer,
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [email protected] along with the error screenshot. Our concern team will check and revert you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM