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Home Credit India Finance Complaints & Reviews

4.2
Updated: May 12, 2026
Complaints 1109
Resolved
920
Unresolved
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Home Credit India Finance reviews & complaints page 34

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S
Saman Fatima
from Noida, Uttar Pradesh
Mar 19, 2018
Resolved
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Address: New Delhi, Delhi, 110025
Website: Homecreditindia app

Today I paid my EMI installment of rupees 2457 at 3 p.m. today was my last due installment which I paid.
After 20 minutes again rupees 2457 transaction had been done from my account by home credit .
My EMI installment was of total of 6 months and today was the last month which I paid but again one more transaction was made by home credit that is they took 7 EMI installment.
I want my money back and kindly look into it I will be highly obliged.
Apr 21, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    B
    babuaan
    from Darbhanga, Bihar
    Mar 15, 2018
    Resolved
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    Resolved

    My loan number is [protected]. I have already paid the installment for the last 4 months but this month due to some issues i was unable to pay the respected amount. I had already told your callers i will pay the rest 2 months payment by 28th of this month including penalty charges. But still they are trying to harass me and my relatives for just rs.2950. Kindly dont make a fun of me as well as your company too. They asked me for issuing a legal notice against me for just rs 2950. Kindly tell them to issue the same i am not going to pay a penny.
    Regards
    Rohit chauhan
    Apr 19, 2018
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2018
    Home Credit India Finance Customer Care's response
    Dear Rohit,

    Apologies for the wait, we appreciate your patience.

    We wish to inform you that, as observed from our record your account is delinquent with Rs.420/-. Hence we request you to please make the payment at earliest to avoid late payment charges and collection activities.

    Further, we wish to inform you that any non-payment towards loan attracts Legal Standard collection activities.
    ​
    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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      Xyp
      from Ahmedabad, Gujarat
      Mar 14, 2018
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 382481
      Website: www.homecredit.com.in

      Dear civil team,

      Please find attached the civil score

      Lone no: [protected],

      Mobile number: [protected]
      Email: ajaysharma.[protected]@gmail.com

      Talk to the home credit team, if you make a full payment together, your loan will be closed and your civil score is poor. They will be done well so we have put together all the payments as per their request on 24.1.2018 even though our loan is telling active, please close our loan. Ed to the home credit team, if you make a full payment together, your loan will be closed and your civilian score is poor. They will be done well so we have put together all the payments as per their request on 24.1.2018 even though our loan is telling active, please close our loan.

      Thanks & regard
      Ajay kumar sharma
      Mobile number, [protected]
      Email, ajaysharma.[protected]@gmail.com
      Apr 15, 2018
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Mar 15, 2018
      Home Credit India Finance Customer Care's response
      Dear Ajay,

      Thanks for reaching out !

      Apologies for the trouble you have faced.

      We wish to inform you that we have already forwarded your query to our complaint team 12/03/18 with request number 10525592 and general processing time for the same is 10 working days.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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        H
        Harsha lakhani
        from Fatehpur, Rajasthan
        Mar 11, 2018
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan

        Name - harsha lakhani
        Application no. - [protected]
        Phone no. -[protected]
        Email - [protected]@gmail.com

        My complaint is that my credit score is not improving inspite of many trials like submitting emi's at time. So please improve my civil score so that i can be able to buy my fav's at regular interval of emi's.

        Please improve my credit or civil score
        Apr 13, 2018
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Mar 11, 2018
        Home Credit India Finance Customer Care's response
        Dear Harsha,

        This is in reference to your concern registered with Home Credit India.

        We wish to inform you that kindly share us the updated CIBIL report in pdf format on our care id ([protected]@homecredit.co.in) so that we can check and assist you accordingly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
        I bought a Samsung phone worth 32k but in documents they entered Sony LED TV. When EMI came, the agent forced me to pay him cash, I was paying online but he said you have to pay me cash. After giving him cash he didn't provided me receipt. I called customer care number but it's says temperory unavailable.
        Home Credit India Finance Customer Care's response, Mar 20, 2018
        Verified Support
        Dear Customer,

        Thank you for contacting Home Credit.

        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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          Y
          Yogesh Tandel
          from Surat, Gujarat
          Mar 11, 2018
          Resolved
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          Resolved

          I have taken personal loan of 70, 000 from home credit. I feel that intrest rate is too high. It is around 44 percent per annual. Which is too higher than other banks. I have to repay total 1, 30, 000 for 70, 000 loan which is near to double. I advise to others that never take any personal loan from home credit. Their loan intrest charge is too high. It is more than credit card intrest rate.
          Apr 12, 2018
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Mar 12, 2018
          Home Credit India Finance Customer Care's response
          Dear Customer,

          Thanks for contacting us.

          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

          Request you to please revert within three days, otherwise your request would be closed.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          My Loan number is [protected].
          I request for reduce intrest rate as I feel current intrest rate is too high.i reqest for reduce intrest rate and reduce EMI .I hope you will reduce intrest rate and reduce EMI .

          Thanks
          Home Credit India Finance Customer Care's response, Mar 14, 2018
          Verified Support
          Dear Yogeshwar,

          Thanks for contacting us.

          Apologies for the trouble you have faced.

          We regret to inform you that, we are unable to make any changes in your Interest Rate. Further, we wish to inform you that we have already shared loan summary with you and all the loan related information has been mentioned on it. We request you to please make the payment towards your loan as per the terms and condition of loan summary.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
          I Have signed the contract no.[protected] for loan amount of 8000 on 21 MARCH 2018. The amount is still not credited into my account. Kindly help me in this regard.Yoir customer helpline is just giving me a date not helping me in this issue. In future I'm not gonna trust home credit India. Your promise are fake
          Home Credit India Finance Customer Care's response, Mar 24, 2018
          Verified Support
          Dear Sudhir,

          Thank you for contacting Home Credit.

          Apologies for the trouble you have faced.

          We wish to inform you that as observed your loan account is in "Cancelled" status.

          We appreciate your patience and understanding in this regards.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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            H
            harpreet_09
            from Delhi, Delhi
            Mar 8, 2018
            Resolved
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            Resolved

            Address: Panchkula, Haryana, 134104

            Dear sir,

            It is submitted that i got a call from home credit india in the month of may 2017, i which i was offered by their representative for a pre-approved mini cash loan upto rs.176000/- which i accepted during the call and got a mini cash loan of rs. 176000/- vide loan contract no. = [protected]

            Till february 2018, i am regularly paying emi and also have been paid 9 emi with any delay.

            Now i want to return the entire outstanding principal amount of my loan in one time.

            But i am not agreed with the outstanding principal amount which is being told by home credit customer care representative as outstanding principal amount is being seems in excess of rs. 21737/- as per calculations.

            Even, your system is not able to provide me loan statement of said contact no.

            So, you are requested to look into the matter and resolve it at the earliest so that i will be able to return the outstanding principal amount.
            Apr 17, 2018
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Mar 08, 2018
            Home Credit India Finance Customer Care's response
            Dear Harpreet,

            This is in reference to your concern registered with Home Credit India.

            We wish to inform you that we have forwarded your complaint to the relevant team with reference number 10472919 and general processing time for the same is 10 working days.

            Further, your relationship manager will get in touch with you within next 48 hours.

            We appreciate your patience and understanding in this regards.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            Verified Support
            Mar 17, 2018
            Home Credit India Finance Customer Care's response
            Dear Harpreet,

            Thanks for contacting us.

            We observed from our records as per the telephonic conversation dated 15/03/18, your concern has been resolved successfully.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            I Was paid stallmment but now costmercare call n said payment is not paid
            Home Credit India Finance Customer Care's response, Mar 9, 2018
            Verified Support
            Dear Customer,

            This is in reference to your concern registered with Home Credit India.

            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

            Request you to please revert within three days, otherwise your request would be closed.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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              A
              ammy7884
              from Delhi, Delhi
              Mar 8, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110018
              Website: www.homecredit.co.in

              Hey my name is amrinder singh, i finance a mobile phone home credit in year of 2012 its actual cost is 13000 but from home credit it ganna cost me around 18000. After that when i paid my last emi to an agent he said that this is the last emi that you are paying but i m not aware about noc on that time... But after some years suddenly i m checking my credit score it shows that around 5000 (Five thousand rupees) is still due for the same and my credit score is too low. Never receive any noc through mail or post. Please resolve as soon as possible because i m not able to do anything with low credit score...
              Apr 13, 2018
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Mar 08, 2018
              Home Credit India Finance Customer Care's response
              Dear Customer,

              This is in reference to your concern registered with Home Credit India.

              Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

              Request you to please revert within three days, otherwise your request would be closed.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
              Mar 10, 2018
              Updated by ammy7884
              My Registered Mobile Number is [protected]
              My Loan Account Number [protected]
              Verified Support
              Mar 11, 2018
              Home Credit India Finance Customer Care's response
              Dear Customer,

              This is in reference to your concern registered with Home Credit India.

              Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

              Request you to please revert within three days, otherwise your request would be closed.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                A
                alijawed
                from Delhi, Delhi
                Mar 6, 2018
                Resolved
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                Resolved

                Address: 110092

                I bought a mobile through your loan but even before the due date of 1st instalment my loan was rejected on the grounds of difference in signature. the shop from which i bought the handset is also closed may be for forever. what should i do now? will it attract legal proceedings against me? how do i reschedule my loan again? please guide me through so i can avoid any problems.
                Apr 7, 2018
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Mar 07, 2018
                Home Credit India Finance Customer Care's response
                Dear Customer,

                This is in reference to your concern registered with Home Credit India.

                Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                Request you to please revert within three days, otherwise your request would be closed.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                Hi i am renu.
                I have taken a personal loan of 120000 from home credit which was given to me on checking my old track of mobile finance.
                I am regular payer of emi, but i went on maternity leave of 6 months and i was informed by my company that i will be given wages every month, so i invested all my saving in my cesarean surgery.
                And my emi got bounced i have repeatedly told every collection person my problem but there is no one who is supporting i m not able to pay my loan in one go as i have invested all my money. Just because of this tension i cant enjoy my journey of motherhood experiencing sleepless nights. Now i have joined my ofc but i request you to please continue my loan in emi basis, as i promise no emi will bounce from now onwards or if you cant so please give me another loan option.
                My name is Renu kumari
                Contact no [protected]
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                  D
                  Dilip M V
                  from Bengaluru, Karnataka
                  Mar 5, 2018
                  Resolved
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                  Resolved

                  Address: Mysore, Karnataka, 570009

                  Dear sir/mam, i am DILIP M V im submitted application for mini cash [protected]@10000/- dated in 02/03/2018 FRIday and my contract no. Is [[protected]]but still not disbusment AMOUNT. Please disbused my loan amount @10000/- today i request you andpleaseinform me shortly very urjent im waiting your reply and please call back and disbursed loan amount today DILIP M V[[protected]]
                  Apr 11, 2018
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 06, 2018
                  Home Credit India Finance Customer Care's response
                  Dear Dilip,

                  This is in reference to your concern registered with Home Credit India.

                  We wish to inform you that we have forwarded your complaint to the relevant team dated 05/03/2018 with reference number 10412195 and general processing time for the same is 5 working days.

                  Further, your relationship manager will get in touch with you within next 48 hours.

                  We appreciate your patience in the interim.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Verified Support
                  Mar 11, 2018
                  Home Credit India Finance Customer Care's response
                  Dear Dilip,

                  This is in reference to your concern registered with Home Credit India.

                  As per our telephonic conversation today, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                  For any further help, please contact us.

                  Regards,
                  Yasha
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    M
                    Feb 27, 2018
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201010

                    Dear sir,
                    My name is yati maheshwari i bought one mobile phone from in vaishali gzb aditya mall
                    From the home credit finance loan no. [protected]
                    My total amount is cleared from my account in august 2017 but till yet my cibil score it's not updated and also i'm not getting any email noc copy in my email id
                    Registerd email id maheshwari. [protected]@gmail.com
                    Feb 28, 2018
                    Complaint marked as Resolved 
                    Till yet not getting any information I'm waiting for the email aur call +97431238702 Qatar no.
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Feb 27, 2018
                    Updated by [email protected]
                    I need a proper solution on this and Current Mobile no. Is +[protected] in Qatar
                    Mar 01, 2018
                    Updated by [email protected]
                    Dear sir this is my Bank Statement for Axis Bank for Emi deduction for every month Jan to August 2017
                    1435/- Emi amount

                    Verified Support
                    Mar 01, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Yati,

                    This is in regards to your query registered with Home Credit India.

                    We request you to please share us the updated CIBIL report so that our concerned team will check and assist you accordingly. Further, we wish to inform you that your all the payment are successfully updated in our records and your loan has been "Finished".

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Verified Support
                    Mar 02, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Yati,

                    This is in regards to your query registered with Home Credit India.

                    In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 days.

                    For any further help, please contact us.

                    Regards,

                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Verified Support
                    Mar 04, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Yati,

                    This is in regards to your query registered with Home Credit India.

                    We observed from our records as per the telephonic conversation dated 3/03/18, your concern has been resolved successfully.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                      B
                      Bhawna Baisoya
                      from Delhi, Delhi
                      Feb 26, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi
                      Website: Home credit

                      Hi
                      Contract no [protected] disburse amount has been created loan has been approved on 16feb and it supposed disbursed on the very next day 17feb but till date it has not been not done yet and when I am checking status of the application its showing. My profile is active and payment due date is 18-3-18 is it joking your doing guys I can't understand why you commit for transfer money into account with in 10 mins disgusting.
                      Apr 3, 2018
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 28, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Naveen,

                      This is in regards to your query registered with Home Credit India.

                      We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      Verified Support
                      Mar 03, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Naveen,

                      This is in regards to your query registered with Home Credit India.

                      We observed from our records as per the telephonic conversation dated 01/03/18, your concern has been resolved successfully.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                        B
                        bhushab
                        from Panaji, Goa
                        Feb 22, 2018
                        Resolved
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                        Resolved

                        This is bhushan kale and my uan detail is mention in below attachment i have received the massege from epf that on 12/02/2018 that you pf is apprval and will tranfer soon to your your provided bank account but still i did not received it and iwas applied it on 25/01/2018 its too let now why it taking more time to transfer in my bank account hope will get it soon
                        Mar 27, 2018
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 24, 2018
                        Home Credit India Finance Customer Care's response
                        Dear Sir/Ma'am,

                        This is in reference to your concern registered with Home Credit India.

                        We wish to inform you that kindly share us the Employee code and Contact number so that we can check and assist you accordingly.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        My application is to garnet to nest of. photo capture not
                        Home Credit India Finance Customer Care's response, Feb 27, 2018
                        Verified Support
                        Dear Sir/Ma'am,

                        This is in reference to your concern registered with Home Credit India.

                        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          G
                          GM Mehra
                          from Ludhiana, Punjab
                          Feb 21, 2018
                          Resolved
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                          Resolved

                          Address: Chandigarh, Punjab, 160022

                          I took 40000 rupees loan 2 years back from home credit finance my contractor id is [protected] i have been trying to contact with home credit i am asking my foreclosure amount by dialling the toll free customer care but no one is helping me no 1 is telling me about my foreclosure amount cds before i received a call from there customer care from mumbai are they told me to that they told me that they will waive off my late payment charges but by now i have been receiving their calls to deposit late payment charges on the other hand i want to 4 close this loan but no one is telling me for close amount i have food audio records call they are just cheating with me this is very ridiculous company no no one told me my foreclosure amount buy now they told me to deposit january months emi i deposited they promised to tell my foreclosure amount but they didn't fulfill their promise diya keep on harrassing me by calling again and again i am wishing to close my loan but they don't wish to close my loan
                          Mar 27, 2018
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Gaurav,

                          This is in reference to your concern registered with Home Credit India.

                          We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Verified Support
                          Feb 23, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Gaurav,

                          This is in reference to your concern registered with Home Credit India.

                          In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Why my account has been attempted to debit for my already paid emi. Unprofessional company with unprofessional people who doesn't have ethics to talk. If you were supposed to debit it then why I was receiving calls from collections to pay immediate for my bounced emi and when I Paid it along with bounced charges of Rs 350 again you have attempted to to debit it. I need a clarification on this ASAP. I have been charged by my bank for this bounce, return my money fools. See the next emi shows due on 9th March. I need to know ASAP, if this could have communicated with me that the EMI is going to be represented then I could have not made a payment online and could have waited for the EMI to be represented. I need a response ASAP. Secondly this is my written feedback, complain about the collection team, they have spoken with my Dad badly over the call. Thirdly, in the first EMI as well I made an upfront payment 3 days prior and you people did a bounce for that as well, what was that??? I have put a complaint to ombudsman as well and wanted to highlight here too, so that more audiences can see how the company deals with the customers.
                          Home Credit India Finance Customer Care's response, Feb 24, 2018
                          Verified Support
                          Dear Sir/Ma'am,

                          This is in reference to your concern registered with Home Credit India.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          Request you to please revert within three days, otherwise your request would be closed.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                            N
                            Nitinsmails
                            from Dagshai, Himachal Pradesh
                            Feb 19, 2018
                            Resolved
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                            Resolved

                            Address: 110092
                            Website: www.homecredit.co.in/about

                            I have recently taken a new mobile number and i am getting continuous calls. They are trying to reach someone called madhu, madhav and continuously harassing us by calling every now and then. I have told them many a times that i have bought this new number for me in the month of feb'18 and i do not know that person. Still they keep calling and everytime they promise that they will update their records but nothing happens. They want to know every detail of mine that who am i and what's my address but when i asked for the details of their representative like name and employee id, he simply denied. I asked for the supervisor and they refused to transfer my call.
                            Mar 23, 2018
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Sir/Ma'am,

                            This is in reference to your concern registered with Home Credit India.

                            We request you to please share us your Contact Number on which you are receiving the call so that we can check and assist you accordingly.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            I am kushal my contract number is [protected] I already paid my loan amount 1884/- on paytem but they also dedicated another 1884/- in my account so please refund my extra dedicated amount in early as much as possible
                            Home Credit India Finance Customer Care's response, Feb 27, 2018
                            Verified Support
                            Dear Kushal,

                            This is in reference to your concern registered with Home Credit India.

                            We wish to inform you that, we have refunded the amount of Rs.1, 884/- on 24/02/2018. We request you to please check with your nominated bank account. Please find the UTR Number CITIN18822857204 for your reference, so we would request you to please check with your bank in this regards, if the amount is not credited then please send us your updated bank statement, so that we can check and assist you accordingly.

                            Further, as observed from our records that the payment for Rs.1, 884/- via Paytm is successfully updated towards your loan account on 19/02/18.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              vivad051
                              from Jaipur, Rajasthan
                              Feb 16, 2018
                              Resolved
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                              Resolved

                              Address: 302012

                              Dear team, // serious concern // reference mail copy attached with contact no. I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- i am receiving unwanted calls approx 2 to 5 times on daily basis even on sunday from your company (Home credit) with different different numbers. As per your executive on daily calls "gurpreet singh have mentioned my contact no as friend", however i do not know him personally he is my friends friend, i have already requested to your executive that please remove my mobile number from your database but they do not do any thing and warned that you will receive daily call the statement like "kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m. No from your database and do not call their behaviour is very rude when they talk to me. Please help us from getting disturbed and harassed, it will be a great help to have our peace of mind!
                              Mar 20, 2018
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 17, 2018
                              Home Credit India Finance Customer Care's response
                              Dear Sir/Ma'am,

                              This is in regards to your query registered with Home Credit India.

                              We are sorry for the inconvenience caused, we would request you to please share us the Contact detail on which you are receiving the call so that we can check and assist you accordingly.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                              Feb 17, 2018
                              Updated by vivad051
                              [protected], please remove this number
                              Hi, I am receiving a call on [protected], please remove this number
                              Home Credit India Finance Customer Care's response, Feb 18, 2018
                              Verified Support
                              Dear Sir/Ma'am,

                              This is in regards to your query registered with Home Credit India.

                              We have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                              Home Credit India Finance Customer Care's response, Feb 18, 2018
                              Verified Support
                              Dear Sir/Ma'am,

                              This is in regards to your query registered with Home Credit India.

                              We would like to inform you that we have investigated and found positive contact in our database. Hence we are unable to remove your contact detail from our database. Any inconvenience caused with this regards is deeply regretted.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                from New Delhi, Delhi
                                Feb 15, 2018
                                Resolved
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                                Resolved

                                Address: 110096

                                I am Mukesh Kumar Singh my loan no - [protected].
                                Loan finishing date[protected] but my noc letter not recieved by post or by mail.
                                Please provide my noc letter urgent requared me.

                                MUKESH KUMAR SINGH
                                LOAN NO - [protected]
                                VEH. NO. - DL7SCA7693
                                MOB. NO. - [protected]
                                EMAIL ID - RAJ.MUKESH.[protected]@GAMIL.COM
                                ADD. - CN -180, NEAR PIPAL CHOCK, HARIJAN BASTI, DALLUPURA, EAST DELHI, NEW DELHI - 110096
                                Mar 27, 2018
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Mukesh,

                                This is in regards to your query registered with Home Credit India.

                                We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                                For any further help, please contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Verified Support
                                Feb 23, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Mukesh,

                                This is in reference to your concern registered with Home Credit India.

                                We wish to inform you that basis your request we have arranged to attach the scan copy of No Objection Certificate with this mail for your ready reference.

                                Further, we wish to inform you that we had dispatched your NOC through First Flight Courier Service having POD# D[protected]. You can trace the same from your end for your reference.

                                Additionally, as discussed with you over the call, I am pleased to inform you that your query has been resolved successfully.

                                I hope you had a great experience with us.

                                For any further help, please feel free to contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                  umardad khan
                                  from Indore, Madhya Pradesh
                                  Feb 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: 462010
                                  Website: [email protected]

                                  Please solve my critical two custumer critical is not solved 1 month later i am send to critical in three time but critical is not solved please help me solved my critical custumer contract id =[protected] and second custumer contractid =[protected] please kindly help me
                                  Thank you
                                  Pos name = fiza traders
                                  Sa id = mohd. Khan1012597
                                  City = bhopal
                                  Mar 20, 2018
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 13, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Sir/Ma'am,

                                  This is in regards to your query registered with Home Credit India.

                                  We are unclear on the nature of your query mentioned to assist you further, we request you to please elaborate your concern so that we can check and assist you accordingly.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    R
                                    rinkurajput006
                                    from Gurgaon, Haryana
                                    Feb 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110059
                                    Website: [email protected]

                                    Hi it's rinku, i want to draw your kind attention towards my problem. The problem is that a sum of rupees 1289.50 had been deducted in my bank from home credit dated on 09/10/17. I've already show my concern to the home credit executive as well as my bank manger. Home credit were saying to me your amount will refund when you'll write email to us. The bank said to me home credit didn't stop it's service after completing your all installment including file charges and hidden charges. And their executive were taking benefit of you by cheque bounce of every month and i told them if you deposit my bank's cheque so plz informed me first before depositing in the bank but they didn't do like this because of their benefit purpose. Every month they are charging between around 300 and 500 rupee. And now home credit has deducted sum of rupee around 3000. From bank till date 10/02/2018,

                                    Even i have already sent message to them of deduction but they said we didn't receive any amount from you.
                                    I hope you will take an action against home credit as soon as possible.
                                    I want to refund my money asap.
                                    I'm sending you screen shot...
                                    I'm looking forward...
                                    Bank : sbi in touch
                                    Branch : janak puri c-1
                                    A/c number : [protected]
                                    Loan number : [protected]
                                    R. Mobile. : [protected]
                                    Name : rinku

                                    Regards,
                                    Rinku
                                    Mar 15, 2018
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 11, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Rinku,

                                    This is in reference to your concern registered with Home Credit India.

                                    We wish to inform you that kindly share us the updated bank statement on our care id ([protected]@homecredit.co.in) so that we can check and assist you accordingly.

                                    For any further help, please contact us.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                      S
                                      sunto17
                                      from Delhi, Delhi
                                      Feb 8, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110045

                                      My loan account number [protected]..
                                      My name is deepa bhattacharya i paid my loans on time i am just left with last two emi's due to my medical and my mother was also in hospital thats why i missed your emi's... I used to get 20 to 25 call in a day moreover today you agent name vijay visited at my place he misbehaved with my mother used unprofessional language with his ph number is ([protected]). I called him today 8 feb 2018 at 6 pm same way he behaved with highly rude to me i told him my situation i also advised i can pay till this month end he denied.. He put me on confrenes call with his boss sanjay he was also forcing me to pay the amount within two days i was very cleared to them not able to pay til my salary date he denied and said (Jb aukaad nai hai to kyu lete ho loan).. Very unprofessional language

                                      I request you guys to take action regarding the same and need time to pay till this month end
                                      Thank you

                                      Deepa bhattacharya ([protected])
                                      Mar 20, 2018
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 10, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Deepa,

                                      This is in regards to your query registered with Home Credit India.

                                      In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 days.

                                      For any further help, please contact us.

                                      Regards,

                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Verified Support
                                      Feb 16, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Deepa,

                                      This is in regards to your query registered with Home Credit India.

                                      We observed from our records as per the telephonic conversation dated 13/02/18, your concern has been resolved successfully.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      I can't change my photo on 6th stage or I can get loan from yours please suggest what I do for loan kindly please tell me what is the process to get home credit loan

                                      Faithfull

                                      From
                                      Syedali
                                      Home Credit India Finance Customer Care's response, Feb 14, 2018
                                      Verified Support
                                      Dear Syedali,

                                      This is in reference to your concern registered with Home Credit India.

                                      Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                      Request you to please revert within three days, otherwise your request would be closed.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                        G
                                        gaggugunju
                                        from Delhi, Delhi
                                        Feb 7, 2018
                                        Resolved
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                                        Resolved

                                        fraud in personal loan by home credit

                                        Address: New Delhi, Delhi, 110059
                                        Website: www.homecredit.co.in

                                        Hi.
                                        I have taken loan of rs 150, 000 in august 2017 on flat interest of 26.7% as mentioned on loan summary. My loan a/c no. Is [protected]. My emi is 6908/. And i have paid 6 installments till now (6908x6 =41, 448). I want to close the loan as i realised that the interest rate is not 26.7 but something approx 42%. I contacted the customer care and i received an information that i have to pay 144, 200 as per reducing method. Upon asking...
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