Home Credit India Finance Complaints & Reviews

Contract no-[protected],
Name - narvada prasad,
1st installment amount-1045-deducted on 07/11/2017-
Query: i have paid all 6 installment in cash and 6th installment was paid on 06.04.2018
An extra installment is deducted from my sbi bank a/c on 07/04/2018. Even after paying timely installment in cash, my bank a/c was used for ecs mandate and three ecs mandate failure charges of rs. 295/- deducted on 14.03.2018, 18.03.2018 and 12.04.2018 respectively. Kindly refund my installment (Rs. 1045/-) and extra charges (885/) deducted from my account.

Their process is completely incorrect.
Even by paying my due amount on the due date but it was thru different mode of payment. The cheque was hit on the next day and i got a bounce charge as i utilized that money for making the payment a day prior. On escalating this issue the cust satisfication was not considered and simply the answer was we can not help you. Where is customer service over here.

Please note for above loan number i had not availed has been wrongly linked to my cibil. I had sent a mail on 19.04.2018 but no response received from company. I had called to toll free number and spoke to couple of customer service staffs who assured to call back. I received call again and they initially claimed mail not received as it would be handled by different team and asked to provide my cibil report. I do not want to share my cibil report as it is personal and informed them to send an reply. Till now more than 18 hours after communication i am yet to receive any mail. This is poor response from your team. I have already shared my complete details and id proof which clearly shows that i am not the individual who has availed loan and my cibil needs to be delinked.

I am waiting for an update from your end or else i would be forced to put up-to ombudsman and escalate.

Awaiting an call from capital first.

Regards

Aswin r
[protected]

I have taken loan from the company. Paying emi on time, problem is now i wanna foreclose the loan but costomer care is not giving proper information. Even i m paying all the emi regular still principal amount is same after paying 10 emi... What is the calculations??? Not getting... Nd costomer service is so cheap.. Not educated employees in co.. Overall experienced was bad... Licence of home credit finance's should be terminet.. Making fool to the people

Dear Sir /Madam,
I had taken EMI/ credit facilities for Oppo Mobile & i have paid all due on time . Now please provide me NO OBJECTION CERTIFICATE as per details given below :
Name - Deepak Shevre
Loan- For Oppo mobile
Registered phone no- [protected].
Address: N-12 hudco aurangabad
Shop name Hanfi's Collection In front of Prozone aurangabad

Dear Sir,

I am Old Customer of Home Credit India.
I am fill an online Cash loan available at your Homecredit.co.in
I am FullFill All the Required Criteria.
I am submit my all details and Loan apply for Rs 35000/- For the tenure of 12 months but After submit Account Details at Stage 7 & Tick On Declaration Icon, I m Finally press submit Button But Your Site Show Processing Please wait a moment.

I am refresh Page and also Relogin But Not Process at final Stage,

I am Attached Below Screenshot For Your Information,

Please Help Me, I need This Loan For my House Hold Expenses.
I Have No Any Dues From Home Credit India.

Regards,
Sandeep Kumar

Applied for cash loan but my bank "uco bank" is not listed on your website. I mailed you and got reply after one week i. E. 'kindly send screenshot on [protected]@homecredit.co.in". Now i have to again wait for one week and u will again say please send mail on this etc etc id. If you have solution then resolve it instantly otherwise don't waste time of customers by your worst customer care service.

Hi..
I got an offer of personal loan from Home Credit and accordingly I applied for the same. My documents has been submitted on 7th April 2018 and I got an approval message also. I was informed that the amount will be credited in my account within 6 working days however 7 working days has been passed and its 17 April today and the amount has not been credited.
I tried to communicate with Mr. Manish many times but I was informed that he is unavailable.
Now I am informed that he has left and I need to submit all the documents again as he has left and new person will co ordinate.
Neither I have received the amount nor any confirmation regarding the cancellation (except an oral conversation with some executive).
I am surprised at the behaviour and response of the company.
Anyone please help in case you can.

Dear All,

This is the one of the third class instant loan services, just wastage of time .
We were initially received preapproved message and we have submitted all the documents including UPI ID.
got approval includig EMI for 12 months, given acceptance and shocking is that after acceptance got rejection message.
So suggesting you all before applying for this third class services please check this review .

I want to cancle the loan because i have taken loan for business use but the project has been cancelled so pls cancle it cause it now not use that why kindly please cancle my loan my loan no [protected]
And i have today only so kindly cancle it sir
As i described that i taken loan for use have been cancelled and now i am not able to pay the loan so kindly cancle it

MY Home Credit LOAN ID : [protected]

Home Credit cheated me on my LOAN amount and their customer service is so cheap. Non educated people are working there and they have no sense to talk to a customer.

I have taken 60, 000 LOAN for 1 year in October 2016 and the total amount I have to pay 74000 with interest. After paying 6 months I want to settle my LOAN. However, the calculation they have given me is equivalent to the total LOAN value (60, 000) + whole 1-year interest (14400 + 2000 processing fee).

At first, they have charged me 2000 processing fee and I got 58000 in my account and I have to pay total 74, 000. They have charged total 16, 000
for 1 year.

After completing my 6 months LOAN period by paying 6, 222rs per months and total of 37332 rs I went to settle my LOAN . As I expected the remaining LOAN amount would be 29, 468 after subtracting my 6 months interest 7200 rs.

They said you will have to pay 34000+ to settle the LOAN amount. Means
I will pay them 71332 even I settle my LOAN in 6 months. I asked why, the customer service replied the company has taken interest amount higher in first starting months that is the reason.

Is this company is serious? Ridiculous what they think people are an ### and they will accept the ###.

I will not pay a peny to the Home Credit and my target is to aware maximum people. So that they never be cheated. I have also posted the same on Youtube sent the audio clip to the Hindustan News.

If you are a reader of this review and looking for LOAN. Believe me be far away from their LOAN offer. I have wasted my time and money. I guess you will not.

Prabhjot singh this side, by profession i'm the clinical engineer/doctor. There is a home credit company in gurgaon they are calling me twice a day to verify the another person (Some nitin mukesh). Am already told to his calling supervisor i'm don't have any idea about this person and they are calling even in night time. Their numbers are given below [protected]
[protected],[protected]

Dear sir, /madam,

Myself vivek malhotra loan account number [protected], min mobile no. Is [protected], and mine pan card aqjpm1126ei had cleared mine loan dated[protected], i had not received mine noc till date. And i had word with your customer care exective (Mr sumit pandey) tht when ever you cleared the loan it will tke 10 working days for receiving noc but there i had not recievd any noc yet.. So where is the problem that you peoples are not providing noc leter

Looking forward your reply

I applied an online loan of 50000rs on 5th april 2018
I got an email for approval and amount to be credited in 1 working day
Details..
Name - anupama narware
Dob _ 07oct1990
Registered mobile - [protected]
But,
It already passed 3 bank working days and i havent received the loan amount
I also called customer care several times they saying wait for 2 day
Then the next day executive says payment will be credit writhing 10 days
Please sort it out soon as already 4 days are gone

I applied an online loan on 5th april 2018
I got an email for approval and amount to be credited in 1 bank working day
Details..
Name - bhawna
Contract id [protected]
Customer id 9291619
Registered mobile [protected]
But,
It already passed 3 bank working days and i havent received the loan amount
I also called customer care several times they provided me a complaint number_11038319 saying wait for 1 day
Then the next day executive says payment has been transfered on 6th april at 16.58hrs
I am attaching my bank statement with this mail
I havent recieved the money
Please sort it out soon as already 3 days are gone

Vijay sharma
Attachments11:51 pm (26 minutes ago)
To onlineloan
Hii,

I have applied for a loan application of rs 45000/-.

Name: vijay sharma
Father name: rajendra kumar sharma
Mob: [protected]
Dob: 27.7.1998

I completed 6 stage and in last 7th stage i filled account information (Account holder name, ifsc code, ac no,) and loan details (Summry).. I click submit. But its always stuck on "we are processing your request please wait". There was no any window opens or no any eroor occure. Yet. Its only stucked on "we are processing your..." as showing in attached image.
Plz help me

I have also tried different browser and pcs but theres also same thing happening. After resumeing appplication its always comes on the last 7th stage and ask for bank details again..
Whats the system like u have.. Infact there must something show any error or failed or any somthing. But doestnt. Plz fix my issue asap/

Plz help asap.

Me and my husband take two loan from home credit. After a month we lost our job. Our financial condition automaticaly goes down. Payments are delay from our side and rudely answering on call from customer care executive. We do not mean to do this things but done by us because of this frustrated situtation. We are clrear the all payments and apologizes also for the behaviour. Now we are trying to get noc from last 1 month, still they are not providing us.

My name is karan khosla n my loan num is-[protected].

I want noc for my vehicle loan which was ended last year in the month of september. I am requesting for my noc from last 1.5 months and customer care people are telling me everytime i am calling them that you will receive your noc in 10 working days but it’s been way more than that. Please provide me noc urgently as i am selling my bike n its all getting delayed due to noc.

Sir,
I Sandeep Kumar s% Ramkumar PAN(BJDPK3253N) number h.Mene apni CIBIL report purchase k jiska Control no [protected] h. Mere CIBIL report me Consumer loan no. [protected] & 2wheeler loan no. [protected] show KR RHA h jabki mene koi loan nhi le rkha. Mera HOME CREDIT se kisi prkar ka koi account nhi h. Yah loan update hone se Mera credit score Kam ho gya h.pls resolve this matter fast I am very serious. My contact details as under:-
Sandeep Kumar S% Ram Kumar
Mobile no. [protected]
Email ID - [protected]@gmail.com
PAN no. - BJDPK3253N
VOTER ID - BFP2000644
Aaddhar no.[protected]

My name is Abhishek Yadav I have applied for home credit mini cash loan my loan number is [protected]. i have applied on 23 march 2018 and approved on same day but loan amount not credited in my Savings account.its already 4 days and my EMI due date is also started
i tried calling customer care but they are not responding properly
please do needful and credit money as soon as possible