[Resolved] Home Credit India Finance — Loan Rejected | |||
I have taken a mobile phone loan from home credit my loan account no is [protected] in the name of Ravinder Singh Rawat and i paid 4 installments from last 4 months on regular time without any bouncing or any late fee as per your policy we can apply again loan from home credit after 90 days and today i applied again but my loan has been rejected. I visit your home credit office Rajpur Road Dehradun but i doesn't get any response behalf of my loan rejection I spoke to Customer care also but their also a same response. I just wanted to know why this happened. Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Dec 28, 2016 Home Credit India Finance Customer Care's response Dear Sir, Greetings from Home Credit India. In reply to your query, we regret to inform you that we do not share the reason of loan rejection as per the company's policy, however you can apply for loan after 90 days considering last loan application date. For any further assistance, please feel free to contact our customer care team (Toll Free Number:[protected] or E-mail ID: [protected]@homecredit.co.in). Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. Jan 03, 2017 Anuj Sahu's response The interest rate of the loan was not me any information. The loan interest rate is 35.99% and the payment can't I fill in, and I was told that you have a loan then you enter the Interest rates will be lower.
Jan 03, 2017 Anuj Sahu's response The interest rate of the loan was not me any information. The loan interest rate is 35.99% and the payment can I fill in, and I was told that you have a loan then you enter the Interest rates will be lower.
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 3 Comments | |||
Comments
hello
maine loan liya home credit se infocus phone k liye and yeh mera phele loan tha jsimai 3 laon mera bonus hogaya tha.. yh log ne cibil mai nam dal diya n sachi home credit ka service bahot slow hai itna phn kar k irrerate karte hai reference ko bhi n realtive too they ask for 2 numbers n call them.. maine loan clear kiya late payment ka penty bhi bhara y they are doing like this such a bad service wil say no for home credit loan.. now m fight for my cibil also m not getting loan for other staf
thank you
anjali kanaiya
[protected]@gmail.com
plz getback
maine loan liya home credit se infocus phone k liye and yeh mera phele loan tha jsimai 3 laon mera bonus hogaya tha.. yh log ne cibil mai nam dal diya n sachi home credit ka service bahot slow hai itna phn kar k irrerate karte hai reference ko bhi n realtive too they ask for 2 numbers n call them.. maine loan clear kiya late payment ka penty bhi bhara y they are doing like this such a bad service wil say no for home credit loan.. now m fight for my cibil also m not getting loan for other staf
thank you
anjali kanaiya
[protected]@gmail.com
plz getback
Home Credit India Finance Customer Care's response, Jan 12, 2017
Verified Support
Dear Sir,
Thank you for your query to Home Credit India.
We definitely understand your concern and apologize for the inconvenience caused.
We are unable to fetch the contract id basis the details mentioned in your email, we request you to share us the contract id/ Loan account number/CUID/Mobile number/DOB/Full Name to enable us to check and assist you accordingly with personal loan eligibility.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
Thank you for your query to Home Credit India.
We definitely understand your concern and apologize for the inconvenience caused.
We are unable to fetch the contract id basis the details mentioned in your email, we request you to share us the contract id/ Loan account number/CUID/Mobile number/DOB/Full Name to enable us to check and assist you accordingly with personal loan eligibility.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
Why my loan was rejected I pay my loan time to time please reply fast
Home Credit India Finance Customer Care's response, Apr 26, 2018
Verified Support
Dear Sir/Ma'am,
Apologies for the trouble you have faced.
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Apologies for the trouble you have faced.
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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Thank you for your query to Home Credit India.
We definitely understand your concern and apologize for the inconvenience caused.
We are unable to fetch the contract id basis the details mentioned in your email, we request you to share us the contract id/ Loan account number/CUID/Mobile number/DOB/Full Name to enable us to check and assist you accordingly with personal loan eligibility.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.