[Resolved]  Home Credit India Finance — mini-cash loan not credited.

Address:Hyderabad, Andhra Pradesh, 500061

I had applied for a mini-cash loan for 10, 000 (Contract id [protected]) four days ago. The website says that the amount will be credited, but has not been. A mail to their official id does not seem to have been answered. I can see the loan emi due on paytm for future emi, but the principal amount has not yet been credited. Please look into the same at the earliest.
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Oct 24, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Home Credit India Finance Customer Care's response
Dear Sushma,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we wish to inform you that your loan has been cancelled and you can re-apply for same.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Sep 22, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in regards to your query registered with Home Credit.

In reply to your query, we would request you to send an email with your mobile number, email id with error screenshot on [protected]@homecredit.co.in so that our concern team will assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

I have applied for mini load
all the steps have been completed
but final submission is pending
showing an error (oops something went wrong please try again later)
please help

I have applied for mini cash loan
all the steps have been completed
but final submission is pending
showing an error (oops something went wrong please try again later)
please help
image attach

Home Credit India Finance Customer Care's response, Mar 12, 2018
Verified Support
Dear Sir/Ma'am,

Thanks for contacting us.

We regret for the inconvenience caused while applying for Mini cash loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
iam ot received any mail our side i have send after 3day plese see attach file

Home Credit India Finance Customer Care's response, Mar 15, 2018
Verified Support
Dear Sir/Ma'am,

Thanks for contacting us.

We regret for the inconvenience caused while applying for Mini cash loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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