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I had been receiving many calls from your side, saying that do you know mr. Yogesh kudale, actually i had informed that guy.in spite to tell u many time and complaining about this act of yours, you people had not stop calling me.

From 15th of sep till 16 i got somewhere around more than 10-15 calls from your company i got everything on my device with valid proofs. You don, t look for is it sat or a sunday you just give calls 15-20 calls each day. I got all the proofs of this what your company is doing with me.

Did you cross check with me whether i know him or not while granting loan or credit to him.

I would kindly request you not to call me any more, else i have to lodge an fir or complaint against you.

Kindly note the numbers from which i had been receiving calls
[protected], [protected], [protected], [protected]

I had taken a 92, 000 loan from him credit and no i have paid 6 emi of my loan and now i wank to close full my loan with four close benefit but but when i called costumer care no of home credit they are telling me bulsheet reasons that there system is no showing the amount of four close why i am being chatted by home credit... Pls solve my problem authorise i will fir against home credit...

Rahul patel
Loan no [protected]
No no [protected]

Dear all
My name is nandlal Jha s/o Tara Kant Jha my dob is 5/6/1993 my cash loan installment is due date 16/09/2017 so and my address is c91 Ganesh puri near shalimar garden shahibabad ghaziabad up pin code 201005 I was request in customer care he was say my field boy will received ur payment but he was not come my home my payment is due so plz snd the field boy and received ur payment tomorrow my register no is [protected]
My recent contact no is [protected]

Misbhaving by company excutives when i complain about this home credit coustomer care they hv no resolution for this & i also want to ask home credit who is authorised to take emi form teir coustomers home credit persons or shopkeeper beacouse in this case the shopkeepr is harrsed me in the name of home credit he said to me he is authorised to take emi by ur side the shop name is (REAL MOBILE STORE) RING ROAD TEDHI PULIYA CHAURAHA LUCKNOW. AND THE NAME OF SHOPKEER MR. PAWAN & UR SALES EX. MR. SUBHAM & SHASANK NIGAM I HV MANY TIME CALL IN COUSTOMER CARE BT DID NOT GET ANY RESOLUTION ALL TIME THEY SAID UR COMPLAIN HAS BEEN REGISTERD.

He was collect so much interest for formers and he give tarcher he talk very cruel words for women's also so plz save the formers it's my humble request and he give some ammount and collect so many interest 6, 7, 10 percent he collect interest ammount save former save india. Address
K doreswamy (Financier)
Kupparavally village
Nanjangud talk
Mysore district

Dear all,
I have a loan with home credit. Loan
Account number is [protected]. My name is resmi anish. I have done the emi payment of this month through payumoney before due date. How can i get the loan statement or how to know whether the emi of this month is paid?
Actually i have only this much to ask. Why do you say that short complaints will not get resolved. Complaints should get resolved whether it is short or long.
Regards
Resmi anish

Hi team,
I had applied for a mini cash loan of rs. 10000 on 8th september, 2017. Till now (11th sept, 2017) i have not received then money. The cust care team told me that the money was disbursed on 10th sept at 1.37 pm. I also sent a copy of my bank statement to the online team, but to no avail. Kindly help.

Cuid - 5942968
Contract - [protected]

I had got finance my hero extreme sports byke. I have cleared my loan but noc from the bank is getting late. My customer id -1869560 and loan no-[protected]. My name is rajan kumar. My birth date is 29/11/1958. My father name is late sri r s singh. My mobile no. Is [protected], [protected]. Please give me my noc very urgent. My email id - [protected]@gmail.com

Dear team, // serious concern /screenshot attached. I am raising a complain due to telephone call harassment on daily basis 2 to 10 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- i am receiving unwanted calls approx 2 to 5 times on daily basis even on sunday from your company (Home credit) with different different numbers. As per your executive on daily calls "dishant anand have mentioned my contact no as friend", however i do not know him personally and not taken any loan, i have already requested to your executive that please remove my mobile number [protected] from your database but they do not do any thing and warned that you will receive daily call the statement like "kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m. No from your database and do not call their behaviour is very rude when they talk to me. Please help us from getting disturbed and harassed, it will be a great help to have our peace of mind

Hi

This is sachin i have taken cash lone in your home credits monthly monthly m paying correctly, last month i missed to pay the amount due to insufficient balance, and next day i received the call from customer care and the given the update please do the payment within 7 pm of next day the 300rs ecs will not deducted please do the payment, i asked thrice to more they said no, and i agreed for the same. On the same day m transfer the 1000rs/- amount to my account the 300rs ecs charges is debited from my account. I known the 300rs will be debited for ecs charges, but your ccr is said the 300/-rs ecs will not charge (Wrong information by ccr)

On next day evening i called to customer care to know about the information one of the lady spoken rashly with high pitch of voice and giving the information do what ever this is the worst service is providing in customer care

From the day one to till date m receiving the call from customer care and escalating the same issue they are replaying that you will receive the call back from superior please do the payment but non of the superior is didn’t giving the call or resoulation to till day. And also the ccr informed to do the payment or else extra 300rs/- late payment charges will be apply and informed do the monthly payment i will speak with my team leader 300/-rs will not deducted, i, am agree to do the payment within one hour the extra 300/-rs is deducted

Why should i wan pay 300rs/ extra late payment charges the mistake is from your company ccr wrong information given, and also i need call back from that lady which rashly spoken and also i need correct information from your superior

Regards,
Sachin rm
+91 [protected]

Sir/madam
I have purchase a bike which was i got finance from home credit of rs 38759 with interest of 10% after adding such interest the loan amount become 42634 and it was divided in 11 installment of 3876 now they are charging 12 installment. When call to customer care then they told me your rate of interest is 20%pa even when i purchased my bike then also giving advertisement get anything @10. Pa my loan no is [protected].
My producut price was 56760
I made down payment 22000
Reaming was 34760
File they tell me rs 3000 but they charge 3999
They told me file charges will be taken in emi but they deduct file charge from my emi
Now they charging 12 installment sir what i do plz contact me
[protected]

There is one more case now, i had taken a personal loan of rs 125000/- with loan [protected]
I had already paid six emi as of now and when i called them today for the foreclosure amount i was shocked to hear that they were asking me pay 119000, this is insane, ill go legal and make sure no one go for home credit, this is now become news for home credit that they are cheating their customer. How come one need to pay the same amount for foreclosure that too after six months?

I have applied for mini cash loan on 7th september 2017 but till now the amount has not been credited to my account i called the customer care executive also they told me it has been transferred at 7.00 am but till now the amount has not been credited to my account please give me the transaction id for the same so that i can track the payment.

My contract: [protected]
Mobile no.: [protected]

My name is sweety oswal. I have taken consumer loan (Mobile) from home credit finance. I closed my loan in discipline no late payment or no ecs bounced. I got non due certificate from company after 2 months.

My contract i'd:-[protected]

Now want to apply other loans but coz of (-1 cibil score) means no credit history's, n not any finance institute is doing my loans login process.

I have applied loan from home credit india in mini cash loan for 10000 on 24 th of august it has approved, and got mail that i will not get money.in 24 hrs still not updatd in my bank account when i call helpline number they say u will have to do mail with account statement and i have done mail for but not got any revert please look into the but right now account me amount transfer nahi hua hai, so please check it thanks
Contract id [protected]
Cust nu 2924976

Rakesh patel
[protected],
Indore

Ravi sharma
Attachments12/10/16

To care
Dear sir/madam

My contract number:-[protected]

Kindly change my address in nos please find the attachment of my id proof.

And i want nos in my new address kindly send me nos as soon as possible.

My new address is :- a-233 1st floor hari nagar clock tower behind nirankari cyber cafer.

Thanks & regards

2 attachments


Home credit india (Customer care team)
12/10/16

To me
Dear sir,

Thank you for your query to home credit india.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 days.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer care team
Home credit india finance private limited.

—

Ravi sharma
Jul 2

To home
Dear team,

I dropped you a mail for my noc in the month of dec 2016 till date i haven't received any revert is this the kind of service you give to your customer.

Please go through the trail mail & take immediate action.

Home credit india (Customer care team)
Jul 4

To me
Dear ravi,

This is in regards to your query registered with home credit india.

We wish to inform you that we have forwarded your query to our relevant team and we shall provide you an update within 15 days.

For any further help, please contact us.

Regards,
Deepen
Customer care team
Home credit india finance private limited | call –[protected]; email – [protected]@homecredit.co.in | business hours – monday to sunday, 9 am to 8 pm
—
Hcin

My name pritesh mistry. On 28th august ibapply for mini cash loan at home credit finance website. When i apply for it they charge 1 rs. For bank verification. 2 month ago same things happening. They charge 1rs. For bank verification during application. But they rejected my application for loan. So my question is why they not refund my 1 rs.. Important is not 1 rs. Important is they charge 1 rs. To every application... So imagine for 1 lac application they get 1 lac rs. Free any investment. Its means company cheat to the customer. Please sir. I request to u give attention on this.
My mobile number [protected].
Email id. [protected]@gmail.com
Company make big frauds to customer by taking 1 rs from each customer at free.

Hi,
Myself reshma khalil khan.
Apko kehna chahti hu ke apki company ki sercives achi nahi hai. Itni badhi company hai apki fir bhi jab customer ko problem hota hai to unki problem solve nahi karte ho. Customer care khola hai apne sirf customers ko pareshan karne ke liye. Mera refund muje ab tak nahi mila refund karnw me itna time lagatw ho aap log or jab customer ko emi bharne problem hoti hai tab aap thoda sa bhi insaniyat nahi dikhate ho iska matlab kya hai ke apke paise ka value hai, customer ke paise ka koi value nahi hai. Customer care me itna bar problem batane ke badh bhi ap log customer ko itna harrass karte ho. Customer ki complain par ek call nai ata h or emi k liye suba se rat tak barabar call kar k pareshan karte ho. Jo monthlt payment karta hai usko itna pareshan karte ho or jo log loan bharte nahi hai wo log aap log k liye ache h kya. Me monthly payment karti hu har month. Ab jab muje problem ho rhi h die bhi paymwnt late ho rha hai to b bhar to rhi hu mw month me die b aplog ko problem hai kya fayda hai itni badhi company kholne ka jab customer ko aap services de hi nahi sakte ho.
Ue bhot hi badha dissappointment hai ab se me na hi kabhi is company se loan lugi or na kisi or ko fasne dugi apki companu me.
Hcin

Dear sir/mam,

Mini cash loan of 10000 still is not credited in my account.

I have applyed online for mini cash loan with all required document, e kyc and online process, it has been approved and sanctioned in home credit app.
But still not recieved.

Please check and comfirm.

Loan account no - [protected]

Thanks
Irfan shaikh
[protected]

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Consumercomplaints.in › home credit india finance › home credit india finance — 15000 rs extra charge on forclosure of my loan [protected]

Home credit india finance — 15000 rs extra charge on forclosure of my loan [protected]



1 review

De

deep ja on aug 22, 2017

Mark as resolved

Hiii my loan id is [protected]
Name deepak jain
Mailid [protected]@gmail.com
Num 9529*89

Homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6mnth me loan forclose karne pe koi intrest nahi lagega but mujhe abhi 15000 jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karunga maine use kaha bhi tha ki mujhe loan nahi chahiye but usne kaha le lo sir 6mahine bad o% intrest k sath pay kar dena... Nt sb bol rhe h 5% ke sath pay karo
As per my calculation n int base

My loan num [protected]

I want to close my acc ... I paid 6 month emi...

As per term 25.53% yearly int charge on 134000 rs...

In one month emi 134000×25.53%×1÷12=2851 rs int part

N balcing amt 4466 principal amt

So i paid 4466×6=26796 principal amt in total loan amt rs 134000

So balacing principal amt is 107400rs... As per law of interest...

Bt ur exective say 121000 sumthing amt depsoit for loan close..

Asap reply me...

Deepak jain

9529*89