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Home Credit India Finance Complaints & Reviews

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Updated: Mar 16, 2025
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Home Credit India Finance reviews & complaints page 37

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V
vikrit
from Mumbai, Maharashtra
Nov 28, 2017
Resolved
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Resolved

Address: 421003

Hello sir/madam
Good day
I vikas gupta had applied for noc for my loan accont number [protected] on 10th november 2017. But fail to get any till date 28/11/2017 after repeated comunication i only get assurance it is under process and will be mailed to u as soon as possible.
Request to resolve my noc.
Thanks
Viaks k gupta
[protected]@rediff.com
Jan 3, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Home Credit India Finance Customer Care's response
Dear Vikas,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Dec 02, 2017
Home Credit India Finance Customer Care's response
Dear Vikas,

This is in reference to your concern registered with Home Credit India.

In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Hi
I would like to inform you about i had completed my loan but u dont provided noc of my bike my contract number is[protected]
Home Credit India Finance Customer Care's response, Dec 1, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    A
    ashok1950b
    from Jaipur, Rajasthan
    Nov 28, 2017
    Resolved
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    Resolved

    Address: Gwalior, Madhya Pradesh, 474002

    Dear sir/maam,

    (25/11/2017) i applied instant loan for rs 10000. I need the money for my family function. All the process was over. And my contract no. Is [protected] it said that the amount will credit tomorrow between 10am - 4pm as per the bank guidelines. Till now the amount has not been credited to my bank account. What is the use of instant loan i applied this for a emergency need. Please rectify and revert me asap. If it takes another day. I dont need the loan and cancel it. Im not satisfied. And they are rejecting my mails to their support [protected]@homecredit.co.in
    +2 photos
    Jan 4, 2018
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Nov 28, 2017
    Updated by ashok1950b
    (25/11/2017) i applied instant loan for rs 8000. I need the money for my Family Function. All the process was over. and my Contract No. is [protected] It said that the amount will credit tomorrow between 10am - 4pm as per the bank guidelines. Till now the amount has not been credited to my bank account. What is the use of instant loan i applied this for a emergency need. Please rectify and revert me asap. Im not satisfied. And they are rejecting my mails to their support [protected]@homecredit.co.in
    Verified Support
    Nov 29, 2017
    Home Credit India Finance Customer Care's response
    Dear Ashok,

    This is in reference to your concern registered with Home Credit India.

    We wish to inform you that as per our telephonic conversation on your registered number [protected] dated 29/11/2017, your query has been addressed successfully.

    For any further help, please contact us.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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      O
      Oswal sweety
      from Pune, Maharashtra
      Nov 26, 2017
      Resolved
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      Resolved

      Address: Pune, Maharashtra
      Website: Www.homecredit.com

      Dear madam/sir,

      My name is sweety oswal. My concern is that, last 3 months before, i gave request to change my name in home credit records so i email my all necessary documents e. G: my pancard, adhaar card etc... As well as i raised request for cibil report same as to forward my cibil score to cibil union. I email them my all new updated cibil score reports.
      So i got email that ms: bhavna patel is looking into solve my (Query) case, i got call & mail from her side, she mailed me this request ref no:-8578899 with ticket no :#10807671.
      But when today i called in home credit customer care at 26/11/2017_3:02pm, executive name chandan said me that my name changing request is in process which i given 3 months before & he said me that there is no any cibil report complaints in their systems, and there is no any request ref no:-8578899 or ticket number showing in their systems.
      So he took my complaint again and requesting number which given by mr: chandan is-8683336 cibil_iss_863336.

      Now i'm very frustrating with such hopeless things. I'm going to file a case against this.

      I'm again requesting you to solve the problem as soon as possible
      Dec 28, 2017
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Nov 25, 2017
      janupriya's response
      i lost my mobile
      Verified Support
      Nov 27, 2017
      Home Credit India Finance Customer Care's response
      Dear Sweety,

      This is in reference to your concern registered with Home Credit India.

      We wish to inform you that the dedicated relationship manager is working on your request and shall provide you with an update shortly.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
      Sir this is janaki i buy the mobile of vivo v7 + september 19 and i miss thed mobile on 20 sep and i give the complaint in police station & subit my report to home credit till the finanace ask payment for and giving torcher for me and my number is [protected]
      Home Credit India Finance Customer Care's response, Dec 1, 2017
      Verified Support
      Dear Sir/Ma'am,

      This is in reference to your concern registered with Home Credit India.

      Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

      Request you to please revert within three days, otherwise your request would be closed.

      For any further help, please contact us.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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        M
        Mobilezone
        from Chandigarh, Chandigarh
        Nov 25, 2017
        Resolved
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        Resolved

        Address: Ludhiana, Punjab, 141010
        Website: [email protected]

        I have applied for a new dealer code at our mobile shop at ludhiana. Named - mobile zone. A security officer came at our shop name = amit kumar. He demands rs 15000. As bribe. For approving our dealer code. We do not give him any kind of money. And he rejected our p. O. S to be partner with with home credit india

        Harvinder singh (Owner)
        [protected]
        Dec 27, 2017
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2017
        Home Credit India Finance Customer Care's response
        Dear Harvinder,

        This is in regards to your query registered with Home Credit India.

        We have forwarded your query to the relevant team and we shall provide you with an update shortly.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
        Verified Support
        Jan 06, 2018
        Home Credit India Finance Customer Care's response
        Dear Harvinder,

        This is in regards to your query registered with Home Credit India.

        We wish to inform you that, company has 2 option one is Chargeable file or Non Chargeable file in chargeable file all process would be completed by him and POS will surely open with Home Credit, In Non chargeable File process will happen on auto mode he demand for 15000 fee for chargeable file and it is one-time payment.

        For any further help, please contact us.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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          R
          rajkumar.natarajan
          from Hosur, Tamil Nadu
          Nov 24, 2017
          Resolved
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          Resolved

          re : disbursal of instant loan (ref no : 3711724274, ph no : 9952701627)

          Address: 641002
          Website: www.homecredit.co.in

          Dear sir/maam,

          Yesterday (23/11/2017) @ 7 : 30 pm i applied instant loan for rs : 10000. I need the money for my mom's medical expenses. All the process was over. It said that the amount will credit tomorrow between 10am - 4pm as per the bank guidelines. Till now the amount has not been credited to my bank account. What is the use of instant loan i applied this for a emergency need. Please rectify and revert me asap. If it...
          +2 photos
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          D
          Deepak_sharma40
          from Mumbai, Maharashtra
          Nov 24, 2017
          Resolved
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          Resolved

          Address: Gurgaon, Haryana
          Website: www.homecredit.co.in

          I purchase a oppo phone in august 2017 and finance by home credit. Loan due date is on 24th of every month and i had paid my 2 emi before due date via using debit card. But in november 2017, a received a message from my bank regarding deduction of rs.236/- as a name of vrs charges sep 2017. I had a word with customer support team of my bank and also cross-check this same thing with bank statement and found that deduction is true and it's done by home credit not by my bank. I also had a word with home credit customer support executive but they are not ready to listen and just inform me that it's a one time charge and you have to pay it. I refuse on his point and ask for refund.

          After this, i also drop the mail to customer support regarding my issues but they also replied the same that i have to pay this charge and they will not refund my hardened money. I informed him that no body had inform me about the vrs charges and now its affect to my pocket. At the time of purchase, dealer inform me that you have to pay your loan emi before due date otherwise home credit will charge emi + penalty from you. So, try to make the emi payment before due date as per your convenience of mode
          (Debit, credit or online banking). So, i use debit card for the payment and pay the loan amount before due date and got rewarded by home credit with rs.236/- as a deduction from my account. Indigestable thing is that the vrs charges of sep. 2017 is charged in nov. 2017 just before the 3rd emi without any information. After due date the deduction as a name of penalty or other charges is right but before due date that is totally wrong and indigestible. Any one in the world will not believe or understand this kind of aspect of business of nature and also not accept. It's not the only loss which i had to bear. The losses list are mentioned below:

          1. Cibil score
          2. Money loss

          After the loss of money, the biggest loss i have to bear that my cibil score, which will be decrease after this deduction. Tell me who is responsible for all this losses? I had paid my 2 emi before due date and i felt that's the biggest mistake of my life.

          "pathetic experience and downcast response."

          Now, i want "refund, refund & only refund"

          Regards,
          Name: deepak sharma
          Loan number:[protected]
          Contact number:[protected]
          +1 photos
          Dec 28, 2017
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Nov 25, 2017
          Home Credit India Finance Customer Care's response
          Dear Deepak,

          This is in regards to your query registered with Home Credit India.

          We observed from our records as per the telephonic conversation dated 23/11/17, your concern has been resolved successfully.

          Further, we would inform you that mention charges are levied by bank against mandate verification charges to activate ECS facility to debit your EMI payment through bank account. We would request you to please contact to your bank to get better clarification on same.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Nov 25, 2017
          Updated by Deepak_sharma40
          Dear Concerned,

          Yes, We had a telephonic conversation on 23.11.2017 but my concern is not resolve.I would request to you please cross check it because i am asking for refund and that is not done from your end till.Without resolving the concern how would you say that my concern is resolve successfully?

          Further, I would like to inform you that mention charges are not imposed by bank against mandate verification charges .I never give acceptance for activation of ECS facility to debit my EMI payment through bank account. At the time of purchase, Dealer Inform me that you have to pay your loan EMI before due date otherwise Home Credit will charge EMI and penalty from you.So, try to make the loan payment before due date as per your convenience of mode (Debit, Credit or Online Banking). So, I used debit card for the payment and paid the loan amount before due date .My only fault is that I had paid my Loan payment before due date by using my debit card."Badiya tab Hota Jab me apki payment hold kar deta or fir aap mere aage peeche chakkar lagate."

          After receiving a message from my bank regarding deduction of Rs.236/- as a name of Vrs charges SEP 2017.I had a word with customer support team of my bank and also cross-check this same thing with bank statement and found that deduction is true but it's done by home credit not by my bank.The most surprising and indigestible thing is that Vrs charges of SEP 2017 is charge in NOV 2017 with any notification in advance. Tell me who is responsible for all this Blunder?

          Now, I want only "REFUND" and if you are not ready to refund, I have no option to escalate this matter to senior level.

          "PATHETIC EXPERIENCE AND DOWNCAST RESPONSE."

          Regards,
          Deepak Sharma
          Verified Support
          Nov 27, 2017
          Home Credit India Finance Customer Care's response
          Dear Deepak,

          This is in reference to your concern registered with Home Credit India.

          We wish to inform you that the dedicated relationship manager is working on your request and shall provide you with an update shortly.

          For any further help, please contact us.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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            A
            Allen Padayattil
            from Madhugiri, Karnataka
            Nov 23, 2017
            Resolved
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            Resolved

            Address: Ernakulam, Kerala

            Respected sir, i'm a bcom student from kochi. I have to meet the requirements for educational purpose. If the mini cash loan application approved it will be a great blessing to me. I can pay the installment easily. Because i'm working as a sales staff in a supermarket for part time.. Unfortunately the application rejected.. What is the reason for this? Please approve it sir it will be a good help to my family also..

            My reference number is [protected]

            Name alen devassy

            Please do further arrangements for approving it..

            Inform me your reply to my mail

            [protected]@gmail.com
            Dec 25, 2017
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2017
            Home Credit India Finance Customer Care's response
            Dear Alen,

            This is in regards to your query registered with Home Credit India.

            We wish to clarify that your loan application will be taken for in-line consideration of company norm under various parameters to get the loan approved. We regret to note that your loan could not be approved by this time and we are unable to confirm the exact loan rejection reason as per company internal policy.

            However, you could apply for fresh loan after 90 days of your last loan application date. We looking forward your continued relationship with us.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            I have been receiving calls from the Home Credit Tele-callers who have made more than 15 calls in last 1 hour time and despite telling them numerous time the person, whom they are looking for is already informed and now you can directly contact him.
            Home Credit India Finance Customer Care's response, Dec 2, 2017
            Verified Support
            Dear Sir,

            This is in reference to your concern registered with Home Credit India.

            We wish to inform you that kindly share us the contact number on which you are receiving calls from Home Credit so that we can check and assist you accordingly.

            For any further help, please contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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              S
              Shaileshb47
              from Basi, Rajasthan
              Nov 22, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana

              This company has given loan to my brother and my brother is unable to pay them on time and my brother has given my number to them without my knowledge and company has also not told me that in case that my brother doesn't pay on time they will call me regularly like maniacs. They call me again and again despite of telling them i don't want to receive any further call from them but they are still calling me like a 10-12 times from different different numbers. +[protected] this number said that we will call you continuously and disconnected the call.
              +2 photos
              Jan 5, 2018
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Nov 23, 2017
              Home Credit India Finance Customer Care's response
              Dear Sir/Ma'am,

              This is in regards to your query registered with Home Credit India.

              We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
              Verified Support
              Dec 05, 2017
              Home Credit India Finance Customer Care's response
              Dear Sir/Ma'am,

              This is in regards to your query registered with Home Credit India.

              We are sorry for the inconvenience caused, we request you to please provide us the correct 10 Digit Contact detail so that we can investigate and assist you accordingly.

              For any further help, please contact us.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                S
                Shaukin Ali
                from Mumbai, Maharashtra
                Nov 22, 2017
                Resolved
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                Resolved

                Address: Dehradun, Uttarakhand, 248001

                Sir,
                Mene pf balance nikalne ke liye 4 month pehle form fill karke office main submit kardiya tha or jawab mila tha ki 45 din mai aa jayenga lekin sir 4 month ho chuke hai abhi tak koi response nahi hai or online bhi apply kar chuka hu.
                Please help me sir.
                Sir main kai baar office main bhi ja chuka hu lekin muje jawab main yahi kaha jata hai ki aap mail karte raheiye apne hr ko jo mail hai [protected]@homecredit.co.in
                Dec 24, 2017
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Nov 23, 2017
                Home Credit India Finance Customer Care's response
                Dear Sir/Ma'am,

                This is in regards to your query registered with Home Credit India.

                We would request you to please share us your Full Name, Contact Detail and Employee id so that we can check and assist you accordingly.

                For any further help, please contact us.

                Regards,
                Customer Care Team
                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                Dear Sir, I wish to tell you the date of birth present in my is UAN NO. because I am not able to turn on my UAN no. and I am like this. Can I turn on UAN No or check my PF account correctly
                UAN NO:[protected]
                NAME:- VIPIN KUMAR
                FATHER'S NAME:- RANDHEER SINGH ESTABLISHMENT NAME :- HOME CREDIT PVT LTD.
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                  vishu0422
                  from Delhi, Delhi
                  Nov 21, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110042

                  I have finished my loan (No. [protected]). All the payments were cleared. I have requested for noc on 21/08/2017. Now, its 22/11/2017 till date i have not received any update regarding my noc. I have continuously mailed them for my noc. Through mail dated 14/09/2017, it was informed that i will receive it withing 15 working days but the mail was like slippery pot behaviour type. I have again requested on 12/10/2017 requesting for noc but again like wasting time asking for my own docs. The customer care support is very bad as they have setup call centers but their is no processing of request. It is very bad behaviour from their side. It is harassing of client.

                  Also attaching the mail copies.
                  *
                  — forwarded message —
                  From: ankit rana
                  Date: thu, oct 12, 2017 at 10:55 am
                  Subject: re: noc
                  To: "home credit india (Customer care team)"

                  M/s home credit,

                  I have not received my noc till date, please update earliest. It has been 2 months completion of my loan amount.

                  Regards,

                  Vishal

                  On 14 sep 2017 4:56 p. M., "home credit india (Customer care team)" wrote:
                  Dear vishal,

                  Thank you for your query to home credit india.

                  In reply to your query, we would like to inform you that we have received the rc copy and same will be updated with us within 2 working days and general processing time for noc (No objection certificate) is 15 days.


                  For any further help, please contact us.
                  Regards,
                  Anjali
                  Customer service team

                  Home credit india finance private limited | call –[protected]; email – [protected]@homecredit.co.in | business hours – monday to sunday, 9 am to 8 pm
                  Hcin

                  08/31/2017 08:32 - ankit rana wrote:

                  Dear bhavana,

                  Greetings!

                  Please find the attached copy of rc & process for noc.

                  Hope for positive & early response.

                  Regards,

                  Vishal rana


                  On 21 aug 2017 12:12 p. M., "home credit india (Customer care team)" wrote:
                  Dear vishal,

                  This is in regards to your query registered with home credit india.

                  We request you to please share us the clear scan copy of rc (Registration certificate) and the same will be updated with us within 2 working days and general processing time for noc (No objection certificate) is 15 days.

                  For any further help, please contact us.

                  Regards,
                  Bhavana
                  Customer care team
                  Home credit india finance private limited | call –[protected]; email – [protected]@homecredit.co.in | business hours – monday to sunday, 9 am to 8 pm

                  Hcin

                  08/21/2017 10:51 - ankit rana wrote:

                  Dear m/s home credit,

                  Greetings!

                  I have a loan against cutomer id - [protected] with the name mr. Vishal rana. Please provide the noc against my loan as the loan has been finished / settled.

                  Hope for positive & early response from your side.

                  Regards,

                  Vishal rana
                  *

                  Wait for the positive & early response.

                  Vishal rana
                  [protected]
                  Dec 27, 2017
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 22, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Vishal,

                  This is in regards to your query registered with Home Credit India.

                  We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                  Nov 22, 2017
                  Updated by vishu0422
                  Waiting for these 10 processing days since august
                  Verified Support
                  Nov 26, 2017
                  Home Credit India Finance Customer Care's response
                  Dear Vishal,

                  This is in regards to your query registered with Home Credit India.

                  We observed from our records as per the telephonic conversation dated 25/11/17, your concern has been resolved successfully.

                  For any further help, please contact us.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    O
                    Oswal sweety
                    from Pune, Maharashtra
                    Nov 20, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra
                    Website: Www.homecredit.co.in

                    My contract i'd [protected]. This horrible experience from home credit finance, its third time i complaint against them on same issue but no response, action from there side. I have taken mobile loan from home credit finance i closed my loan proper there is no dues are pending. I closed it 5-6 months before. I request them to forward my cibil score to cibil union. But they said me that send a pdf copy of my cibil report at there customer email address, so three months before i gave them all necessary information &documents whichever thay needed but when i pulled out my new cibil report but still its same no report forward to cibil union from home credit finance.
                    Now i'm damn sure that home credit finance will ask me again same stupid informations, process like e-mail them new cibil report etc... Bloody #.
                    This is such a irresponsible and worst service from home credit finance.

                    I want my issue with proper resolve
                    Jan 16, 2018
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 21, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Sweety,

                    This is in regards to your query registered with Home Credit India.

                    We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Nov 21, 2017
                    Updated by Oswal sweety
                    I don't want such hopeless sorry, I want proper solution, I spend 1500 rs for cibil reports to confirm that cibil score is updated or not, but same issue HOME CREDIT FINANCE not forwarded credit score to cibil union. Its your fault that you people not forwarding credit history's of genuine customers, you people are only interested in those customers who are not paying there EMI on time then sudden you will update there bad CREDIT score.

                    I want proper solution with my request number . Provide a request number on my registered email address which is in your systems.
                    Verified Support
                    Nov 28, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Sweety,

                    This is in reference to your concern registered with Home Credit India.

                    We wish to inform you that the dedicated relationship manager is working on your request and shall provide you with an update shortly.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Verified Support
                    Dec 02, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Sweety,

                    This is with regards to your query with Home Credit India.

                    We tried to contact you on your primary number and as well secondary number to provide you an update, however, we were unable to establish successful contact with you. Further, we request you to please check the latest CIBIL report and revert us with the copy of your CIBIL report if you still have any discrepancies.

                    I am pleased to inform you that your query has been resolved successfully.

                    I hope you had a great experience with us.

                    For any further help, please contact us.
                    Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Dec 04, 2017
                    Updated by Oswal sweety
                    I mailed you my current contact number on your, [protected]@homecredit.co.in. So you can contact me on time which I gave you.
                    Verified Support
                    Dec 14, 2017
                    Home Credit India Finance Customer Care's response
                    Dear Sweety,

                    This is in reference to your concern registered with Home Credit India.

                    We wish to inform you that please check latest CIBIL report and revert us with the copy of your CIBIL report if you still have any discrepancies.

                    For any further help, please contact us.

                    Regards,
                    Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                    Dec 14, 2017
                    Updated by Oswal sweety
                    This is the end of my patients, I already mailed my 4th time cibil reports to your [protected]@homecredit.co.in, bhavana patel who is looking in my queries said that my has been solved, but not at all.

                    Why homecredit finance is so irresponsible. They don't have any care, responsibility about customers concern. Very very pathetic company and irresponsible Employees who looking in my queries.
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                      V
                      vinoth kumar22113
                      from Melur, Tamil Nadu
                      Nov 16, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 625007

                      Dear sir
                      My contract id is [protected]. I apply for the insta loan at 12/11/2017 still now also amount not credited to my bank acc. But sent emi dates. I dont get proper responce from ourside. I think insta loan needs for emergency purpose. Amount not credited still now. Dear sir
                      My contract id is [protected]. I apply for the insta loan still now also amount not credited to my bank acc. But sent emi dates. I dont get proper responce from ourside. I think insta loan needs for emergency purpose. Amount not credited still now.
                      Nov 17, 2017
                      Complaint marked as Resolved 
                      onlineloan.homecreit.co.in mail id ph number 8046391000
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Nov 17, 2017
                      Updated by vinoth kumar22113
                      onlineloan.homecredit.co.in mail id ph number [protected]
                      Nov 17, 2017
                      Updated by vinoth kumar22113
                      [protected]@homecredit.co.in mail id ph number [protected]
                      Verified Support
                      Nov 17, 2017
                      Home Credit India Finance Customer Care's response
                      Dear Vinoth,

                      This is in reference to your concern registered with Home Credit India.

                      We wish to inform you that as observed your loan account is in "Cancelled" status.

                      Further, you can reapply for the same loan again.

                      For any further help, please contact us.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      Please check your mail "[protected]@homecredit.co.in" it is showing error message "mail box full" "quota limit exceeded" I have attached image check it out please.

                      instant loan not credit - Comment #2924215 - Image #0
                      instant loan not credit - Comment #2924215 - Image #1
                      Home Credit India Finance Customer Care's response, Nov 22, 2017
                      Verified Support
                      Dear Sir/Ma'am,

                      This is in reference to your concern registered with Home Credit India.

                      We are sorry for the inconvenience, and we would request you to please share us your Mobile Number, Email id and screen shot your facing while applying for Mini cash loan, so that we can check and assist you accordingly.

                      For any further help, please contact us.
                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                      I have applied cash loan my application number is [protected]. i have applied loan on 05/10/2018. from how many days i will receive loan amount.please answer.
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                        M
                        Mahesh nmr
                        from Bengaluru, Karnataka
                        Nov 15, 2017
                        Resolved
                        Report
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                        Resolved

                        Hi, i have applied for mini cash loan on home credit, last week on friday. But still didn't get the money in my bank account. When i try to send mail to [protected]@homecredit.co.in it is giving me error "mail box is full". When will you credit the money in the bank. Its already four days over. Please credit the money in my bank.
                        Contract id - [protected]
                        Nov 18, 2017
                        Complaint marked as Resolved 
                        i didn't got the loan but however they cancelled it.
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 16, 2017
                        Home Credit India Finance Customer Care's response
                        Dear Mahesh,

                        This is in reference to your concern registered with Home Credit India.

                        We would request you to send us an email to [protected]@homecredit.co.in, our concern team will check and revert you accordingly.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Nov 16, 2017
                        Updated by Mahesh nmr
                        I tried to send the mail to [protected]@homecredit.co.in but it is showing "undeliverable" error I have attached a screenshots of it

                        Nov 18, 2017
                        Updated by Mahesh nmr
                        i didn't get credited but however they cancelled my loan. why did you accept and then reject the loan?????
                        Verified Support
                        Nov 18, 2017
                        Home Credit India Finance Customer Care's response
                        Dear Mahesh,

                        This is in reference to your concern registered with Home Credit India.

                        We wish to inform you that as observed your loan account is in "Cancelled" status.

                        Further, you can reapply for the same loan again.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                        Hi team,
                        request you, plz cheked the data of jamshedpur, some pos are fiance outer area and finance at xerox copy
                        Home Credit India Finance Customer Care's response, Nov 22, 2017
                        Verified Support
                        Dear Sir/Ma'am,

                        This is in reference to your concern registered with Home Credit India.

                        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                        Further, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.

                        For any further help, please contact us.
                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          P
                          Prins Kumar Singh
                          from Noida, Uttar Pradesh
                          Nov 15, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          I have applied home credit mini cash on 13-nov-2017 till now the loan amt not credited into my account and his e-mail is not working properly [protected]@homecredit.co.in

                          Here is my loan contract no-[protected] i got massage for repayment of emi but amt not credited. So please resolve this issue on high priority.

                          Prins kumar singh
                          [protected]
                          Dec 20, 2017
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2017
                          Home Credit India Finance Customer Care's response
                          Dear Prins,

                          This is in reference to your concern registered with Home Credit India.

                          We would request you to send us an email to [protected]@homecredit.co.in, our concern team will check and revert you accordingly.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Nov 17, 2017
                          Updated by Prins Kumar Singh
                          I am trying to mail but following error coming and coming again you cheated the customer you collect data from online nobody response genuine and in your customer support has no any senior. you create My EMI But till now i not receive the money i say again if you not credited my loan amt on between[protected] to[protected] i will be not able to pay the EMI On[protected] Because You not credited the loan amt on[protected] to till now you delay 3 day from application

                          Delivery has failed to these recipients or groups:

                          [protected]@homecredit.co.in
                          The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

                          The following organization rejected your message: IN-VW42.hcg.homecredit.net.

                          Diagnostic information for administrators:

                          Generating server: IN-VW42.hcg.homecredit.net

                          Verified Support
                          Nov 18, 2017
                          Home Credit India Finance Customer Care's response
                          Dear Prins,

                          This is in reference to your concern registered with Home Credit India.

                          We wish to inform you that as observed your loan account is in "Cancelled" status.

                          Further, you can reapply for the same loan again.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                            H
                            Heeralal Gehlot
                            from Jaipur, Rajasthan
                            Nov 14, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Jodhpur, Rajasthan, 342001

                            Mobile intallmant issue hallo sir meri ak complaint hai jo ki meri mobile ki pahli kist 10 octomber ki thi jo mare a/c se nhi kati uske bade mane customer care se bat bhi ki to bataya ki to bol aap home credit app se online pay kr lo vo mene pay kr di ab mere account se 295 ka dic. Huaa h mene pta kiya tha to bole aapki 1st kist bounce huyi h jbki mere account me 10/10/2017 to 16/10/2017 tk mere account me balnce tha phir kyu kist baunce huyi
                            Dec 17, 2017
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2017
                            Home Credit India Finance Customer Care's response
                            Dear Sir/Ma'am,

                            This is in reference to your concern registered with Home Credit India.

                            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            Request you to please revert within three days, otherwise your request would be closed.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Dear Sir,
                            I know your company have good reputated brand & goodwill but in such area Home credit have not started but this area dealer getting fraud & doing some fake commitments with consumer which create bad image of your company. Dealer name is (Pranay Enterprises -[protected] Hinganghat-442301)

                            mobile installment issue - Comment #2924168 - Image #0
                            Home Credit India Finance Customer Care's response, Nov 23, 2017
                            Verified Support
                            Dear Sir/Ma'am,

                            This is in regards to your query registered with Home Credit India.

                            We have forwarded your query to the relevant team and we shall provide you with an update shortly.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Home Credit India Finance Customer Care's response, Dec 13, 2017
                            Verified Support
                            Dear Sir/Ma'am,

                            This is in reference to your concern registered with Home Credit India.

                            We wish to inform you that kindly share us the POS details such as POS code along with proof so that we can check and assist you accordingly.

                            For any further help, please contact us.

                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            1 नवम्बर को मैने 1107 रु.ऑनलाइन पेमेंट कर दिया था फिर दोबारा 2 नवम्बर को कंपनी ने अकाउंट से पैसा निकाल लिया बिना बताए जिस कारण मेरा एक चेक बाउंस कर गया अब मुझे 450 बाउंस चार्ज देना पड़ रहा है ये पैसा कंपनी मेरे को वापस नहीं किया तो मैं कंपनी के ऊपर consumer फ़ोरम में केस दर्ज कराउँगा
                            Home Credit India Finance Customer Care's response, Nov 22, 2017
                            Verified Support
                            Dear Sir/Ma'am,

                            This is in reference to your concern registered with Home Credit India.

                            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            For any further help, please contact us.
                            Regards,
                            Customer Care Team
                            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              G
                              genius guy
                              from Kargil, Jammu and Kashmir
                              Nov 14, 2017
                              Resolved
                              Report
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                              Resolved

                              Sir,

                              I have applied for ₹10000 loan before 2:45 pm on 14/11/2017 but i didn't received my loan amount yet. And emi and due date is showing on my contract id [protected]. Your toll free no. Is out service we cannot contact you directly in any kind of issue. Please resolve the issue and provide the loan amount its urgent.

                              Contract id - [protected]
                              Dec 16, 2017
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Nov 14, 2017
                              Updated by genius guy
                              Contract ID[protected]
                              Nov 15, 2017
                              Updated by genius guy
                              Sir I applied for loan @10000 yesterday but I haven't received my amount. Contract no. is [protected]. I am receiving unnecessary messages by your side that pay EMI of 1269 on[protected]. I called on your customer care no. two times. Firstly they said amount should be disbursed yesterday at 4 pm but wait for today till 10 am. Now it's approx 12 noon but I didn't get my amount. Why are you sending this type of messages when you did not provide my loan amount. Please give the amount asap so that I can pay EMI on time.
                              Verified Support
                              Nov 15, 2017
                              Home Credit India Finance Customer Care's response
                              Dear Saurabh,

                              This is in reference to your concern registered with Home Credit India.

                              We would request you to send us an email to [protected]@homecredit.co.in, our concern team will check and revert you accordingly.

                              For any further help, please contact us.

                              Regards,
                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                G
                                Gayatri Pillay
                                from Pune, Maharashtra
                                Nov 10, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: Pune, Maharashtra
                                Website: www.homecredit.com

                                I had taken samsung mobile on emi with home credit finance. I paid double emi (Once cash payment and other ecs) for the month of july 2017. My all the emis are regular. I have made 1000s of calls and mails to their toll free number. And asked then to update the same. I had even escalated the matters and asked them to refund the amount or adjust in the next months payment. But they never did. Then it was my last emi for the month of oct 2017.in the last week of sep 2017, i was asked by aloknath from the toll free number to stop the ecs from my bank as their process is to slow at their end. I provided all the details they needed like bank statements, pancard, aadhar card, cash payment receipt. But in vain. My matter was escalated to aloknath, ikram ahmed, rupali but these people make fake promises to call and follow up but one did.
                                Now, they keep calling and harassing.
                                Please help as i have all the proofs for the payments made.

                                Thanks and regards.
                                Jan 4, 2018
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 11, 2017
                                Home Credit India Finance Customer Care's response
                                Dear Sir/Ma'am,

                                This is in reference to your concern registered with Home Credit India.

                                Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                For any further help, please contact us.

                                Regards,
                                Bhavana
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Verified Support
                                Nov 24, 2017
                                Home Credit India Finance Customer Care's response
                                Dear Gayatri,

                                This is in regards to your query registered with Home Credit India.

                                We observed from our records as per the telephonic conversation dated 23/11/17, your concern has been resolved successfully.

                                For any further help, please contact us.
                                `
                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                [protected]

                                I can't call the toll free number because they all are fake. They say call is on record and god knows what they do with the call recording? Bhavana you can hear the calls for yourself to know.

                                And please its a request, please ask your "callers" to stop calling me as we will be communicating only from this forum.
                                Home Credit India Finance Customer Care's response, Nov 12, 2017
                                Verified Support
                                Dear Sir/Ma'am,

                                This is in reference to your concern registered with Home Credit India.

                                We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                                For any further help, please contact us.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Home Credit India Finance Customer Care's response, Nov 24, 2017
                                Verified Support
                                Dear Gayatri,

                                This is in regards to your query registered with Home Credit India.

                                We observed from our records as per the telephonic conversation dated 23/11/17, your concern has been resolved successfully.

                                For any further help, please contact us.
                                `
                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Dear Consumer forum and Home Credit team,

                                Greetings!!

                                I received continuous follow ups from Bhavana for my case. I am glad that my case got resolved. I am very glad that I choose Consumer forum.

                                Thankyou Consumer forum team and Home Credit team.

                                As discussed with Bhavana, I will receive my NOC in next 10 working days.

                                Thankyou so much.

                                Please find attached the screenshot for the same.

                                Keep up the good work.

                                Thanks n regards
                                Gayatri Pillay

                                double emi paid for the same month, still asking for payment as it is not updated in their system. - Comment #2929343 - Image #0
                                double emi paid for the same month, still asking for payment as it is not updated in their system. - Comment #2929343 - Image #1
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                                  S
                                  Satish Madaan
                                  from New Delhi, Delhi
                                  Nov 9, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Dear sir/ madam,

                                  Loan enquiry for account id [protected]

                                  Refer to above loan id, i have taken a loan amount of rs. 1 lac from your organization. I am paying regularly my installments. My one installment is overdue because i am regularly following up for my account statement to clear my loan in one shot.

                                  What the hell is the system of your company. Your executives are saying to deposit one installment then they will issue the account statement.

                                  I am ready to pay full loan amount so please provide me the account statement with in 7 days by mail or by physical so i can arrange to clear all dues.

                                  After 7 days i will come to you through by litigation of consumer forum and all the obligations will be borne by you only. I have already copied this mail to my advocate.

                                  Keep this mail for further records and evidence hence required.

                                  Thanks and regards,

                                  Mohit jasuja

                                  C-107, rosewood apartments

                                  Sirsi road, near sanskar cricket academy

                                  Sirsi road, jaipur rajasthan - india - 302012

                                  Mobile: +91-[protected]

                                  Since i am out of india so you also can reach me at +[protected]
                                  Dec 27, 2017
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 10, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Mohit,

                                  This is in reference to your concern registered with Home Credit India.

                                  We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                  Verified Support
                                  Nov 13, 2017
                                  Home Credit India Finance Customer Care's response
                                  Dear Mohit,

                                  This is in reference to your concern registered with Home Credit India.

                                  In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    Y
                                    Yajina Islam
                                    from Delhi, Delhi
                                    Nov 9, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am called almost 25-30 times throughout the day. They start from 7 in the morning and call up till 10 at night. I really dont understand how to deal. I have to put my phone in silent due to their disturbances. When their call is not recieved or rejected, they started calling from mobile nos too. I am badly annoyed and have nowhere to seek help. My every passing day is getting worse because of them
                                    Dec 12, 2017
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2017
                                    Home Credit India Finance Customer Care's response
                                    Dear Sir/Ma'am,

                                    This is in reference to your concern registered with Home Credit India.

                                    We are sorry for the inconvenience, we request you to please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                    Request you to please revert within three days, otherwise your request would be closed.

                                    For any further help, please contact us.
                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Touch lcd not work & back panel & side body damage very most urgent before 11 days complain at n't response

                                    repeated harassing calls day and night - Comment #2915624 - Image #0
                                    repeated harassing calls day and night - Comment #2915624 - Image #1
                                    repeated harassing calls day and night - Comment #2915624 - Image #2
                                    repeated harassing calls day and night - Comment #2915624 - Image #3
                                    Home Credit India Finance Customer Care's response, Nov 19, 2017
                                    Verified Support
                                    Dear Sir/Ma'am,

                                    This is in reference to your concern registered with Home Credit India.

                                    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                    Request you to please revert within three days, otherwise your request would be closed.

                                    For any further help, please contact us.
                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                      Preetgurpreet91
                                      from Ludhiana, Punjab
                                      Nov 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: Paschim Medinipur, West Bengal, 140301

                                      Hii sir

                                      Sir i need my noc i clear my 2 loan account number are 1. [protected] & 2. [protected].
                                      My first loan is took for micromax mobile and second is for my laptop, i requested so many times to customer care service but they was not send me noc i required it too much for my credit score pls provide my noc for my address as soon as possible.

                                      Thnx and regards
                                      Gurpreet singh
                                      [protected]@yahoo.com
                                      Phone [protected]
                                      City kharar
                                      Dec 13, 2017
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 10, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Gurpreet,

                                      This is in reference to your concern registered with Home Credit India.

                                      We are sorry for the inconvenience, as observed from our records your other loan ([protected]) is in Written off status. Hence we request you to please make the payment for Rs.1, 750/- post update of your payment you can get in touch with us for the NDC (No Due Certificate).

                                      Further, if you wish to know your CIBIL score we request you to please check with your Authorised CIBIL Institution.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Nov 10, 2017
                                      Updated by Preetgurpreet91
                                      Sir but I clear all my loan emi and amount than why I pay 1750, and my other account number [protected],
                                      Nov 10, 2017
                                      Updated by Preetgurpreet91
                                      My other home credit loan account number is [protected] it is also clear pls send me NOC for this account
                                      Verified Support
                                      Nov 11, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Gurpreet,

                                      This is in reference to your concern registered with Home Credit India.

                                      We are sorry for the inconvenience, as observed from our records your other loan ([protected]) is in Written off status. Hence we request you to please make the payment for Rs.1, 750/- . Post we receive the payment from your end we would issue you the NDC (No Due Certificate).

                                      Further, as per the company policy we are unable to give you the NDC (No Due Certificate) for the finished account till that time you complete your outstanding balance of other account.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Nov 11, 2017
                                      Updated by Preetgurpreet91
                                      Where can I pay 1750, can you tell me
                                      Verified Support
                                      Nov 12, 2017
                                      Home Credit India Finance Customer Care's response
                                      Dear Sir/Ma'am,

                                      This is in reference to your concern registered with Home Credit India.

                                      We also take this opportunity to inform the below are our official payment channel partners and TAT for mandatory processing time to update on your loan account.

                                      Sr. No Payment Channels Mode TAT
                                      1 Online Payment Pay at Homecredit Website 2 working days
                                      2 India Post Payment in Post Offices using E-payment 2 working days
                                      3 Axis Bank Payment in branches using Easy Pay 2 working days
                                      4 Vodafone M-Pesa Payment via Vodafone M-Pesa App by Vodafone users 24 hours
                                      5 Vodafone Store Vodafone Outlets for all users 24 hours
                                      6 Easy Bill Agent based outlets 2 working days
                                      7 ITZ Agent based outlets 2 working days
                                      8 E- collect Online fund transfer through Internet banking 2 working days
                                      9 Paynimo Payment via Paynimo link 2 working days
                                      10 HCI Mobile App Payment HCI Mobile App 2 working days
                                      11 Paytm Payment via Paytm App and Website 24 hours
                                      12 ICICI bank Payment in branches using I SURE PAY HCIP 2-3 hours
                                      13 Cash at POS (Jaipur Users) Payment at POS 2 hours
                                      14 Cash Pick up Request Payment is collected by CPU agent at customer's door step 24 hours


                                      For any further help, please contact us.
                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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