HomeShop18 Complaints & Reviews

Address: Ludhiana, Punjab

I had placed my order no. is[protected]. this to 2 the Peri owl pendant . This is very poor quality. But in advertise picture is beautiful bt product quality is ssoooooo baaaad . i want canclle my order this very poor quality. I am complainted maximum 5 to 6 time btut no any activity done by your company. Home shop 18 i like your product but this time I am very harassed by you. Shame full Home Shop 18 Shame full ..

Aug 14, 2020

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D

dorsi

from Nilokheri, Haryana

Sep 15, 2014

+1

you are cheater you adv. picture is soo nice bt product is very poor quality

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D

dorsi

from Nilokheri, Haryana

Sep 15, 2014

+1

you are cheater you adv. picture is soo nice bt product is very poor quality

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Manpreet,

We sincerely apologise for any inconvenience caused.

As discussed, the refund cheque will be processed in the name of Manpreet Kaur within 7-8 working days.

Regards,
Homeshop18

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 26, 2014

Verified Support

Dear Manpreet,

I wish to inform you that refund cheque has been dispatched through Blue Dart courier and the AWB # [protected].
The same will be delivered at the earliest.

Regards,
Homeshop18

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Address: South Goa, Goa

I have purchased a Swipe Halovalue through Homeshop 18. The retail invoice no. is NITCDRH/DRH/01/214/1048370 dtd. 09-JAN-2014. The Buyer Order No.[protected] Sub order No.70131399. The tablet was having problem. In the tab, lines were coming and hanging and after some time it was dead. The same was given to authorised dealer for Swipe Tab in Panaji, Goa, iTech Zone on 01/7/2014. Initially it was told that due to shifting of office 15 to 20 days delay was made. The Job No. GO-PAN-ITZ-17. Then the same was send to Your Pune Office. It came back the next week to the authorised dealer with "RWR" ie. returned without repair. Then the authorised dealer told that it was battery problem and he had ordered battery. As the Ganesh Chathurthi Holidays came, a delay of 2 weeks happened for getting the battery. Then last week the battery came the authorised dealer said the battery is replaced and is charging and told to collect. I went to the authorised dealer iTech Zone in Panaji last saturday. ie. 13/9/14. They told it is checked & working. As the battery charge is down presently they told to charge at home for 4 hours then inform them. I took home and saw nothing is happening and the tab is not at all working. I gave the tab back to the authorised dealer on 15/9/14 and came back. So far, I have gone to the authorised dealer iTech Zone, Panaji 4 times. Everytime I am incurring an expenditure of Rs. 72/-. The tab is not ready even after 2 months. Kindly repair the same, and give it in working condition. If it is not working, kindly replace the same. What is the point in delaying like this? Is this the service? Kindly request take up the matter seriously and follow up. Otherwise, I am being compelled to alternate course of action. P. SURESH KUMAR Bld. No. 258/1/4, C type, MPT Colony, Headland Sada, Goa 403804. Buyer of SWIPE Halovalue Order No.[protected] through Homeshop 18 The retail invoice no. is NITCDRH/DRH/01/214/1048370 dtd. 09-JAN-2014. To customer care Home shop18, I have sent the above mail to [protected]@swipetelecom.com. It seems that they are not bothered about this. KINDLY EXPEDITE AND ENSURE THAT THE SAME IS REPAIRED/REPLACED.

Aug 14, 2020

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M

mptsuresh

from Delhi, Delhi

Oct 17, 2014

HomeShop18 - Repairs to Swipe HaloValue Tab
Earlier I have posted the following complaint on 15/9/2014. Your office also contacted regarding the same. The subject Swipe Halo Value is still with authorised service centre and I am not able to use the same from 01/7/2014. The authorised dealer has sent to pune office, who has sent back without repair, as informed by authorised dealer at Panaji.
Kindly take up the matter with the SWIPE Halo Value Companyh to repair or replace the same immediately on war footing basis. Or else kindly return back the money or alternate tab may be arranged.
suresh kumar

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User sureshkumarps on Sep 15, 2014
I have purchased a Swipe Halovalue through Homeshop 18. The retail invoice no. is NITCDRH/DRH/01/214/1048370 dtd. 09-JAN-2014. The Buyer Order No.[protected] Sub order No.70131399. The tablet was having problem. In the tab, lines were coming and hanging and after some time it was dead. The same was given to authorised dealer for Swipe Tab in Panaji, Goa, iTech Zone on 01/7/2014. Initially it was told that due to shifting of office 15 to 20 days delay was made. The Job No. GO-PAN-ITZ-17. Then the same was send to Your Pune Office. It came back the next week to the authorised dealer with "RWR" ie. returned without repair. Then the authorised dealer told that it was battery problem and he had ordered battery. As the Ganesh Chathurthi Holidays came, a delay of 2 weeks happened for getting the battery. Then last week the battery came the authorised dealer said the battery is replaced and is charging and told to collect. I went to the authorised dealer iTech Zone in Panaji last saturday. ie. 13/9/14. They told it is checked &amp; working. As the battery charge is down presently they told to charge at home for 4 hours then inform them. I took home and saw nothing is happening and the tab is not at all working. I gave the tab back to the authorised dealer on 15/9/14 and came back. So far, I have gone to the authorised dealer iTech Zone, Panaji 4 times. Everytime I am incurring an expenditure of Rs. 72/-. The tab is not ready even after 2 months. Kindly repair the same, and give it in working condition. If it is not working, kindly replace the same. What is the point in delaying like this? Is this the service? Kindly request take up the matter seriously and follow up. Otherwise, I am being compelled to alternate course of action. P. SURESH KUMAR Bld. No. 258/1/4, C type, MPT Colony, Headland Sada, Goa 403804. Buyer of SWIPE Halovalue Order No.[protected] through Homeshop 18 The retail invoice no. is NITCDRH/DRH/01/214/1048370 dtd. 09-JAN-2014. To customer care Home shop18, I have sent the above mail to [protected]@swipetelecom.com. It seems that they are not bothered about this. KINDLY EXPEDITE AND ENSURE THAT THE SAME IS REPAIRED/REPLACED.
Earlier I have posted this on 15/9/2014. Your office also contacted regarding the same.

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Address: West Tripura, Tripura

Hello Team, I am really very sad to say that your delivery service is worst ever compared to others and just worthless to expect. If your delivery vendors don't call us regarding the delivery then how could we know when they are coming. Your customer care executives told me that your delivery vendors don't call customers while giving delivery. If it is so then why you are asking about phone numbers while booking any product from your site. You can just ask for address only right. Disgusting service ever I have seen. It was my first time order from your site. Thank god I din't use net banking or debit/credit cards while payment as I thought that lets see how you work in first time. Very good. Keep it up ! Please dont waste ur time frnds... its worthless! Regards Raj

Aug 7, 2021

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Team,

Please share the order number for further assistance.

Regards,
Homeshop18

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Address: Sonipat, Haryana

Dear Sir/Madam I Am Vikash Kumar From Sonepat Haryana, I Have Placed An Order On 24 Aug 2014 Order No.[protected] For Sandisk Cruzer Glide 128 GB Pen Drive The Shippment Has Been Delivered To Me On 27th Aug 2014 As I Opened My Parcel I Have Been Shocked Cause Its My Second Order That I Have Got Different From My Order I Have Ordered And Pay Amount For Sandisk 128 Gb Pen Drive But Got Only San disk Cruzer Blade 8 GB Pen Drive I Have Informed Homeshop 18 Regarding This And They Tell Me To send This Product Back To Their Vendor Address . On Next Days I Have Shipped My Product By Using Blue Dart Courier And according To courier The Shippment was Delivered On Next Day (30/08/2014) To Vendor Address, I Make Call to Homeshop 18 and Tell them About It But They Refused That They Have Not Received Any Product After That They Ask Me To Arrange POD For Shippment, I Have Provide Then POD For My Shipment On 1st Sep 2014, After That Till Now I Am Struggling Again And Again To Take My Replacement Product Or Refund, After Talking To Many Call Center Executives, Many Supervisors And Team Leaders There Is No Any Confirmation For My Refund, I Just Warn You Home Shop 18 That I Am Already Gathering Imformation Agaonst Your Fraud And It Will Be Very Harmfull To You. Vikash Kumar Last Suggestion To Say To All Reader My Friends And Colleagues Don;t Shop From Homeshop18 They Are Bunch Of Frauds. Ant Last Comment To HomeShop 18 --Behan Ke Lundo Thumari Maa To Main Chodunga Hi Bhosdi Ke Kutto

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Vikas,

As per investigation, we will not be able to process refund.

Regards,
Homeshop18

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Address: Anand, Gujarat

I had purchased the karbonn A1119-White on 15.07.2014 for Rs 6490/- . The order number is[protected]. The problem with the mobile is that, when we call any person there is lots of disturbance. We had also call on karbonn care but no one is picking our call. Kindly let us know what to you. We are not getting satisfactory services.

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Shreya,

We sincerely apologise for any inconvenience caused.

Kindly request you to contact the service centre at [protected] for further assistance. Hence closing the issue.

Regards,
Homeshop18

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shreya r chaudhary

from Anand, Gujarat

Sep 16, 2014

Do not close the complain. I have already tried to call the service centre before posting this complain. The people at service centre are not picking up the call. Our problem is not yet solved.I am facing problem in calling people from my mobile. Kindly do the needful.

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Address: Bhopal, Madhya Pradesh

At present i am using micromax dual core phablet-A075 which is not at all responding to my command like to call somebody it take 5 min to respond and while playing games like temple run and all its sometime not open aur if its open whie playing its hang and screen does not function also the application like online song also hang and does not open.my order number is[protected]. Also u can contact me by calling on my number [protected].

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Ankit,

Sincere apologise for the inconvenience caused.

Any such issue should be reported within 48 hours of delivery as per return policy.

Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.

Regards,
Homeshop18

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Address: New Delhi, Delhi

Dear home shop 18, This is to inform you that I have ordered the product with order no. .[protected] on 21/8/2014 but I received the product in bad condition for that I have requested for refund within period and I sent the product via Aramex Courier and I shared the details with call center. Product delivered at your consignee dated 26 august 2014, again i call to call center for the refund status, the person said refund amount will be given to me within a 7 days but I had not received my refund I am continuously calling to call center for payment status every time I am getting answer that our concern department will call you for the consulting or we are waiting for approval. my refund is still pending so please give my refund back or tell me that you will not give me so that I should never mail you again. Order no..[protected].

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Shivansh,

Please accept our sincere apologize for the inconvenience caused.

The refund is already processed to your bank account from our end on 16/9/2014 and the reference number is 58588062.

The amount will reflect in your account within 4 to 5 working days.

Regards,
Homeshop18

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Address: Amravati, Maharashtra

I had ordered a Tablet of BSNL called as Penta Dual Core With white keyboard and I want to return it as it is not a calling Tablet . I have sent you the delivered Tablet at NITC PLTD TCI SCS, C/O ACORN WARE HOUSES AND LOGISTICS PARK BLOCK NO. 3, 68 VILLAGE: KAPRIWAS AND MALPURA TALUKA: DHRUHERA REWARI - 123106 having order no. HS- 18 ORDER NO.[protected] SUB ORDER NO[protected] . I SENT IT ON 30/8/14 and it was recieved on 11/9/14. As per your requirement iam sending you the scan copy of bill and reciept of Postal Transfer. Kindly look after it and reply to me on [protected]

+1 photos

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Pravin,

Sincere apologise for the inconvenience caused.

Kindly request to share the correct courier details or send a scan copy of POD to [protected]@homeshop18.com to assist your further.

Regards,
Homeshop18

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Address: Vadodara, Gujarat

My Order No.[protected] 1st Complain :[protected] date :02/08/2014 2nd Complain : please pack id properly & paste Sub order no. 83301217 I have Courier date by[protected] Add : Toys osim, Importsd-62, Groung Floor, sarswati garden, new Delhi. your Representative message by Courier dated by order pack return delivery 3rd Complain :[protected] Date : 15/08/2014 4th time Complain : Your Representative are Under Construction you Complain 18th Aug. 2014 5th time Complain : I will regarding Latter for Online POD No.[protected] with attached copy

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Address: New Delhi, Delhi

I ordered a 8 pc. Pigeon kitchen set order no.[protected]. dated 3/8/2014. but i received incomplete set. but inspite of half a dozen complaints[protected],[protected],[protected] and over month's wait i'm still being told to wait for 3-4 days. i also posted 2 times on ur facebook site. But after many complaints there is no response to my complaints. I'm really upset with ur services. It is my second order on HS18 and neither times I received my full promised package really very poor after sale service. i don't know how to wake them up (home shop 18)

+1 photos

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 13, 2014

Verified Support

Dear Gur,

We sincerely apologise for any inconvenience caused.

Kindly note that we're processing a new order[protected], kindly allow us sometime .

Regards,
Homeshop18

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S

sanhotra

from Delhi, Delhi

Sep 13, 2014

please tell me how much more time do you guys need i've been waiting for more than a month now. every time i call at customer care i get fixed set of answers that we are sorry for the inconvenience and mail had been forwarded and that i'll receive call within 48 hrs. but i neither get call nor get my product

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Address: Pune, Maharashtra

This is to your kind notice that I received the Above order Number[protected] on 3rd September 2014, Where we did not receive the Rs 500/- Gift Coupons. We logged a complaint for the same, it was followed up again also we found that the DOSA TAWA was not totally round and had a manufacturing defect which was also logged, Both the complaints have been logged for 3-4 times via ticket no[protected],[protected],[protected],[protected], Today we received...

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Address: Ahmedabad, Gujarat

Dear Customer Support Team, I received my Order number:[protected] through Aramex Courier AWB number: [protected]. After opening the plastic bag of parcel I found the Carton Box in damage condition further opening the gift box I found the Bakelite broken parts & metal screws freely roaming inside the gift box. Checking upon the product - Berg Roti Maker, I found the base of electrical connection with the top cover was broken & the base stud/stand as shown in picture attached was also broken. I request you to please send these two Bakelite parts to fix the Berg Roti Maker as mentioned below & shown in pictures attached which are self explanatory. Electrical connection box with lid - one set stud / stand - two pieces Thanks & Regards, Indermohan Kapoor [protected] Ahmedabad PLEASE NOTE: Complaint request #597076 - dated 7th Sept. 2104

+5 photos

Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Sep 20, 2014

Updated by ikapoor13 THERE ISNO RESPONSE FROM HOMESHOP18 FROM ANY MEDIA - PHONE/EMAIL/CONSUMER COMPLAINT, HOPE HOMESHOP18 IS NOT GOING TO BE LIKE - KINGFISHER / SAHARA / SHARDA CHIT FUND...

Sep 21, 2014

Updated by ikapoor13 Dear Customer Care Homeshop18,
The contact number [protected] is for WHIRPOOL products services and
they are not taking my complaint for Berg Roti maker which is not a
WHIRLPOOL product..

From last nine days I request you to please arrange to return the
product to the manufacturer for refund the full amount for Berg Roti
maker.

Regards,
I.Kapoor
[protected]

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Kapoor,

Sincere apologise for the inconvenience caused.

As discussed, request you to contact brand at [protected] for further assistance.

Regards,
Homeshop18

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I

ikapoor13

Sep 13, 2014

Dear Customer Care Homeshop18,
I am sorry to say that the contact number [protected] is for WHIRPOOL products services and they are not taking my complaint for Berg Roti maker which is not a WHIRLPOOL product..

I request you to please arrange to return the product to the manufacturer for refund the paid amount for Berg Roti maker.
Thanks for your anticipation & swift reply...

Regards,
I.Kapoor
[protected]

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I

ikapoor13

Sep 21, 2014

THE SERVICE / CUSTOMER CARE IS TOTALLY IR-RESPONSE, THEY ARE NOT WIKKING TO RESOLVE MY COMPKAINT, I LOST MY Rs1500/- TO HOME SHOP 18, ITS A ONLINE LOOT...HOW TO TAKLE THIS LOOTING HOME SHOP 18 ???

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Address: Pune, Maharashtra

Dear home shop 18, This is to inform you that I have ordered the product in 20/8/2014 but I received the product in damaged condition for that I have requested for refund within period and I sent the product via Shri Maruti Courier and I shared the details with call center. Product delivered at your consignee dated 1st Sept 2014, again i call to call center for the refund status, the person said refund amount will be given to me within a 7 days but I have not received my cheque but still cheque is pending. I am continuously calling to call center for payment status every time I am getting answer that our concern department will call you for the consulting or we are waiting for approval. my refund is still pending so please give my refund back or tell me that you will not give me so that I should never mail you again. Order no.[protected] registered Mob. [protected] |

Aug 8, 2021

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amol.mahadik

from Bengaluru, Karnataka

Sep 12, 2014

Guys,
after registered complaint on this I received call from ([protected]) this no and the person said that we will transfer payment in 10 to 15 second but need some detail from my side and he took a Debit card no and CVV no and he created a 3D code.
this web side is feck or hack. misused by basted.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Amol,

We regret for the inconvenience caused.

The refund will be processed in the name of "Amol Mahadik" within 3-4 workings days.

Regards,
Homeshop18

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Oct 4, 2014

Verified Support

Dear Amol,

As per Blue Dart, the refund cheque has been delivered to you on 24/9/2014.

Regards,
Homeshop18

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Address: New Delhi, Delhi

I have placed an order of Spice mobile dual sim dual core android -Mi506 in Homeshop18 on 8th Sep 2014.I have received this courier on 10th sep 2014. but when i was opened it was empty. I have not received the mobile.I have paid complete amount in cash. we have complaint it but til date we are not received a single call from homeshop 18. My order id[protected] & Complaint id is 11166677.please look into this matter and help us as soon as possible. Please contact on my no.[protected].

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 13, 2014

Verified Support

Dear Mdahiya,

We sincerely apologise for any inconvenience caused.

We're working on the case, Kindly allow us sometime.

Regards,
HOmeshop18

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I have received an Invoice no- BLR/082014/11142, dt- 27.08.2014, received on 31.08.2014 against the above order no through my mail I.d. But IMEI no of the mobile phone purchased was wrongly written. MEI no written in invoice - [protected]. Actual IMEI No - [protected] & [protected]. The corrected invoice is urgently required, as the mobile phone has some problems and without corrected Invoice I could not be able to visit SPICE service centre. Please send Immediately.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Dedanadan,

Sincere apologise for the inconvenience caused.

The invoice will be shared to the e-mail id: [protected]@YAHOO.CO.IN with in 48 working hours.

Regards,
Homeshop18

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 19, 2014

Verified Support

Dear Dedanadan,

Greetings from Homeshop18 !!

With reference to your Sub Order # 86195229. Please find attached the soft copy of the Product Invoice requested by you.

Please be informed that we have also dispatched the hard copy of the invoice and this should reach you within the next 2-3 working days.

Warm Regards
Homeshop18

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Address: Guntur, Andhra Pradesh

sir, good morning this is your custmer mr. anand sagwaliya from Guntur Andhra Pradesh. my compliant is i have purchased a Spice Dual Sim Dual Core Android Phone - Mi506 on offer of Freebie: - Designer Watch + Flip Cover - GC Worth Rs.1000 .(Order No.[protected] but the same gift is damaged (i.e base plate of watch is loosed and both pointers of watch also loosed in this courier parcel ... so please provide another gift watch instead of it.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Anand,

We regret for the inconvenience caused.

Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.

Kindly request you to visit the nearest service centre or open market to get the product repaired.

Regards,
Homeshop18

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Address: Ghazipur, Uttar Pradesh

I ordered a shorts on 20july 14ans was told it will be delivered in 10 days after calling to cc care they put in hold and one day i got msg that order delivered on calling they say we are registering complaints my amount of rs 399 debited from my account order no[protected] please look into the case thos is afraud company

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A

ashnim

Sep 12, 2014

Poorest company ever seen

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Ashwani,

Please accept our sincere apologize for the inconvenience caused.

As discussed, we are working on the issue. Kindly allow us sometime.

Regards,
Homeshop18

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 19, 2014

Verified Support

Dear Ashwani,

Please accept our sincere apologize for the inconvenience caused.

The refund is already processed to your bank account from our end on 18/9/2014 and the reference number is[protected].

The amount will reflect in your account within 4 to 5 working days.

Regards,
Homeshop18

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Address: Chandigarh, Chandigarh

I have purchased BSNL Penta, 3G Calling Tab at the cost of Rs. 7, 999/- on 25-26/6/2014 for my baby's birthday givt. But I am sorry to say that above Tab became out of service and service engineer explained me that Touch became serviceable whereas I have used only 10-12 days. I have purchased electronic good 1st time from homeshop 18 but very bad experience. I contact with service engineer at Chandigarh and deposited the same on 18/8/2014 despite more than 20 days same not received back after repairing. Shiwani Kumari Asstt. Manager, CBI, Chanigarh.

Aug 14, 2020

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S

Shiwani Dev

from New Delhi, Delhi

Sep 11, 2014

Very bad experience in shoping with homeshop18. I will never purchase any goods from homeshop18.
Shiwani
Asstt. Manager
[protected]
Chandigarh

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Shiwani,

Sincere apologise for the inconvenience caused.

Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.

Hence, I request you to contact brand at[protected] for the product to be repaired.

Regards,
Homeshop18

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Address: Bangalore, Karnataka

I am another fool like others who shop and had bad shopping experience with homeshop18. On 11th aug 2014 I ordered 1 gold & diamond sparkles diamond ring from homeshop18. My order no. is[protected] which was delivered on 21st aug 2014. When I opened the pack I realised that I was fooled by showing big image of the ring than the actual. On 23rd aug 2014 I called customer care and they told me to return the product on my own. I went to pvt courier company and they told me it is illegal to courier precious items like gold, diamond thru pvt courier. I again called customer care executive but they are on the same track that they can't pick the product and I should try indian speed post facility. Although I was not satisfied because it is total risk for me to send the diamond ring thru speed post because in case of theft or loss of item indian post office will be responsible for Rs 1000 or double the value of item whichever is less. Then also I tried to return it thru speed post. On 2nd sept 2014 i speed post the ring and on 6th sept 2014 it reached to the mumbai address given by homeshop18 customer care.After the 3 attempt by postman to give the packet it was realised that the address was old and the vendor has already moved to some other place. now the speed post is being sent back to bangalore address. lets see when i will received the packet back. I called today morning to the customer care number and now some Mr. vineet and Mr. vikram told me sorry for inconvenience but again i have to speed post the product to the new address. This these people are doing with their customers and we cannot do anything. CAN ANYONE PLEASE HELP ME TO COME OUT OF THIS .

Aug 14, 2020

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 12, 2014

Verified Support

Dear Customer,

Please accept our sincere apologize for the inconvenience caused.

Regret to inform you that we don't have reverse pick up for your location.

Kindly request you to return the product to the below vendor's address to process refund or replacement accordingly:-
Poddar Diamond Ltd :- DC3111, Bharat Diamond Bourse, Bandra Kurla Complex, Bandra East, Mumbai-400051 Off:[protected].

Also request you to share the courier tracking details to re-imburse the amount.

Regards,
Homeshop18

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Address: Kolkata, West Bengal

I had ordered for a Micromax Mobile A-075, orrder no. being[protected] which was recived by me on 03/09/2014. I was utterly shocked to find an old mobile in it. This is really unprofessionalism at HOMESHOP 18s part and I will like to ruquest you to kindly look into this matter as soon as possible.

HomeShop18 customer support has been notified about the posted complaint.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Sep 16, 2014

Verified Support

Dear Sapna,

Sorry to inform we do not have reverse pick up option to your location, kindly request you to send the product to the below address for the refund to be processed :-

NITC P. Ltd. TCI SCS, C/O Acorn Warehouse's & Logistics Park Block 3, 68, Vill - Kapriwas & Malpura, Taluq- Dharuhera, , Rewari-123106

Once you courier the product, share the courier details by calling our customer care at[protected] to re-imburse the same.

Regards,
Homeshop18

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