[Resolved]  Homeshop18 — mobile replacement

Address:

Ghaziabad, Uttar Pradesh

Kind Attn.:- HOME SHOP 18 COMPLAINT DEPARTMENT Dear Sir, This is to inform you that I "Mr. VIVEK KUMAR GUPTA" had purchased a Fujezone Dual Sim Full Touch Screen Mobile Phone With Free Dual Sim Phone ASE 17, against the Order No.:[protected], Sub Order No.:[protected], Order Approval Date:[protected] & Cargo Ready Date:- [protected], Amount Rs. 4499.00. I Had sent Back the above said Mobile Phone for replacement:- With Document No.:- DO[protected] WW, Dated:[protected], Through TNT Courier on Account No.:- 74099 & till now i did not recieved the REPLACEMENT. Because I had not updated the Courier details with HOME SHOP 18, as i had got misplaced the Courier Document. But, now While cleaning up my Home for DIWALI purpose, i got my Courier Document & i had raised the Complaint with Home Shop 18 (Comp. No.:[protected], Dated:[protected]. But, on[protected], I had spoken to Home Shop 18 Executive for complaint updation, he said there is No complaint raised by you & also you had not purchased the mobile from Home Shop & the Mobile No.:- [protected] is in the name of Mr. Singh. I had got all Hard Copies of Documents:- Home Shop Purchase Bill, TNT Courier Reciept, My Mobile No. [protected] Proof for that it belongs to me. Kindly give proper feedback regarding my Mobile Phone on Urgent Basis. Note:- Photo proof of Original Bill Copy & TNT Courier Original receipt already sent thru mail. Thanks & Regards VIVEK GUPTA M:- [protected] e-mail:- [protected]@gmail.com