HomeShop18 Complaints & Reviews

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I have line order Maharaja Whiteline Juicer Mixer GrinderNova-FA price of Rs3398/-
Their have delivered product Maharaja Whiteline Juicer MixerGrinder Nova JX-204 Price of Rs2558/-
When i spoke to customer care represtatiive every one aregiving difference answer, one exective told me to replace the product and theircourire boy is going pack the product from home, next day another exective toldthat i have to go and courite it from my side and their is no refundedmenttoo...
If i send courier from myside, they are not going to refundthe courier charges amount...

By sending wrong order and giving problem to customer...

It feels disgusting honestly...It is almost two months that I have not yet received my refund.. I am never going to do any kind of shopping from Homeshop again. Such an annoying experience it is.. Could you please tell me how many more days you need to refund the money? You are already sitting on the amount for the last 2 months. Should I drag you to Consumer court? This is the last time I am getting bothered.I have been following up this issue for the last two months. Does it really take 2 months for a bank cheque to travel the distance from Noida to Central Delhi? I have been enough patient in this issue. And no more I am going to wait.

Dear sir, my order no. is[protected] . SubOreder is 80649091 Randier man's tan loafers-IND-8, this size is big size and i want to size-7 in brown colour. Aramax courier was collect my replacement order on dated as[protected].but i have no get my order and many time call in customer care but not give my order and any conformation sms for my order. so please follow this action as soon as possible.

Dear Sir/Madam, , , I had ordered pink color anarkali suit thru homeshop18 but I received the wrong product which is black in color.I checked the product a week later as I met with an accident and once I logged a complaint they are telling that the amount cannot be refunded though its not my mistake.Kindly look into this matter.

I had ordered for a book(order#[protected] 'My First Handy Bible' on the 27th June and it was clearly mentioned that the language would be 'English' however when the book arrived on Monday-30th June, it was a 'Scandanavia' version !!! I immediately filed a customer care and I was informed they dont take complains for books so I complained online. Complain number - #513904 . 2 days later I got a mail from Abhikant Gautam asking me to courier back to an address, I resent the book through Indiapost and while tracking I found that it was refused at the destination and is being sent back!! I tried contacting their customer care (many times) and also submitted a ticket online but still no response. This is BAD and I need a resolution to this immediately! Jeny John

Dear Concern, I abhilaksh Chawla Request you to please solve that matter and refund my Money Rs.6000/- against order of mobile hand set Spice –Mi-504, Home shop 18 not responding me I send a mails calls but all time customer care executive send a New Complaint No- and please wait 5 to 7 days more but till date I have not receive my money last 50 days back. Please do the need full. Thanks & regards Abhilaksh Chawla [protected] Jalandhar City ( Punjab )

abhi chawla <abhichawla.[protected]@gmail.com>
Jun 26 (8 days ago)

to care
Dear concern,


as per discussion over the Phone your customer care executive Gide me to write a mail again i m already sent you mails regarding my Refund Rs.6000/- but your company not response in my single mail reply
Dear sir,
i m already waiting my money for last 45 days back . my first order no[protected] / complaint no[protected].
Replace order no[protected] / complaint no for refund[protected].

i m waiting for your positive reply .

Still i m waiting my money Rs. 6000/- ...please help me

Abhilaksh chawla

[protected]

jalandhar punjab

As per my conversation on the telephone no- [protected], I put a complaint against the mobile – MI-504 Spice android Phablet.
That was not working properly on the very 1st day when I received it, it`s touch is not working properly and hang-up problem is also there.So the concerned person asked me to replace the phone with any other model and product. I want to replace my phone with new Spice up grade Model no- MI-506 .( Product code[protected], stellar mettle icon dual sim android phone white Worth Rs.6999/-

I have paid Rs-6000/- when I received the last order Mobile – spice MI-504 and i will pay the rest of money Rs-1000/- at the time of Receiving Mob- MI-506, Model.

Kindly send the gift coupon worth Rs-500/- along with the new phone as I have not received any gift Coupon with the last order.


As per above Request letter i m sanding in replacement Box But nobody Check my Complaint letter hard copy duly signed by me, and nobody Call me regarding Confirmation, Which product we sending again .

Now i Again Place a new order no[protected] date 11/5/14 i receive on 16/5/14 but there is again offer gift coupon is not available in the box . Kindly explain if the offer coupon are not available with you. you should not show the offer on Hs18 TV channel because in both the order we did not received the gift coupon Kindly do what you say.

Bay this activities your customers gets disappointed.


i send a many mails and done many calls but ther is no revert on my mails nad calls my money is not revert back .

Abhilaksh chawla

[protected]

I had ordered hiba saree online thru homeshop18 on 28/06/14 vide order no[protected] & recd the courier on 03/07/14 & after opening the packet i found the saree was torn (big rectangular piece missing) & had stain marks of black & pink colour (pics attached) so i want refund of rs. 1500/- as soon as possible.

Order no:[protected] Sub ticket no: 81008899 I am looking for a product which i order actually! BLACK & YELLOW color combination bag! if you are unable to check the availability of correct product then you can refund my amount without any delay back please. i get wasting my time by writing mails to HOMESHOP18, because of your service careless!!! understand the value of your customer exact request also our times... replying this mails may be your end job.. but not all the day following you people, , , , , , its not a job o[censored]s. BALAJI R

I have ordered 2 different georgette iraya sarees on 28 june.where as i have received the order with two sarees which are same. i have called on help line no. rather listening the person suggested me to give gift to some one. why should i give gift when i need for my self. my order no is[protected].it has been three days still i did not get any support from the company. do the needfull as soon as possible.

on[protected], i made two different orders for the same product and my money has been debited by the online shopper and they send me 2 wrong products, again i resend the wrong products, and for one order they have refunded the money, but for the order[protected], they are yet to refund my money and i made 25 calls to their customer care number and made many email complaint's and no response from them, kindly take action to get my money back pls help me

Sir,
Hs 18 is embarrassing me for past two months by supplying a cheated product.

I made number of calls, each time new one come in contact, saying they will register a complaint.

Hs is not responding to mail representations also.

Simply selling the cheated products.

Now i request hs18, who has decision making power to contact me to know my problem and anguish.

I really wonder why hs 18 is that much negligent towards customers and cheating people.
With regards.
J.Chandra rao
[protected]

Order no:[protected] Sub ticket no: 81008899 I have order for BLACK &amp; YELLOW bag instant off I got BLACK &amp; PINK model. Same I send back the item back to your mentioned address back.. Please find attached its SPEED POST details FYKI. This time kindly send me back the right color combination back.. Or else send back my amount ASAP

Got the same product but the fabric mention on the website was cotton. The product which i received is not cotton fabric at all. please help me regarding this scam from homeshop18.com order number: [protected] order date: Thursday, June 19, 2014 Sub Order Summary Sub order Product Product Details Status 80810397 Silk Bazar Women's Unstitched Salwar Suit - Blue, Green & Pink Seller: Florence Clothing Co 80810399 Triveni Women's Unstitched Salwar Suit - Blue, Pink & White Seller: Triveni Sarees.Com

I ordered three sarees on 22.05.14.the order number is[protected].I paid for this via net banking. But I only get two sarees. I have called the customer care for several times. They told me that I will get the saree on time. But I didn't get it.Suddenly on 17.06.14 I got the message from homeshop18 that I have denied to take the saree, so it was returned. They also told me that I will get the refund in 2-3 days. But I didn't denied it and I didn't get the refund yet. I also mailed to them for two times but I didn't get the saree or the refund yet.Please take a step as soon as possible..

Hi, Requesting to find the below mail regarding replacement of the product order no[protected] Nayasa serveware set found damaged when received on 18th June 2014. Regarding same I had called your custmercare several times for the replacement of the product, however I got the assurance for the replacement by 29th June 2014. Its very unfortunate that till today ie. 1st July 2014 I have not received any information from your end. I am very sorry to say that you commit of being No one shopping agency in the market with good services is all fake and unsatisfactory in all aspects. I must admire Jabong for their quick and prompt resolution of such issues in less time also by intimating customers by phone calls, emails and sms whereas at Homeshop18 I myself is only making calls and keeping a track for the resolution of problem and not getting any proper feedback or timeline. I want a quick and prompt resolution in next 48 hrs as I had already waited for long for resolution. Also from now onwards I am going to stop making purchases from Homeshop18 and will also recommend my family and friends not to do shopping from you due to so poor and unsatisfactory services and untrained staff. Thanks and Regards Sonal Sharma

Sir/ Madam I purcahsed new mobile from homeshop18 in last week dt 21.June.14 Refer attached below details ON TV Show infomed this is 3G+3G Dual SIM but when I received on rear side of the BOX it mentioned 2G +2G Also from last two days my mobile is automically switch off (* battey is fully charged) Please clarify 3G matter and suggest for swicth off problem. I was alos sent email to homeshop18 email but no response till date . So please look into this matter urgently. Thanks and Regards Rahul.M.Ekhe Pune [protected]

ordered one micromax a075 Order No[protected]. Sub Order No 77548415. Paid in advance Rs.6499/- through
cash on delivery .

01.05.14: I received the product in damaged condition.
sopingh kiya to offers tha paruntu offers sath me nahi aya he, 1000 Rupy ka soping card nahi milaa he sir se request he ki jald se jald bhajne ka kst kare

brajesh ku. janghela Jabalpur [protected]@gmail.com

ORDER NO[protected]

RONG ADRESH-

PAYAL NILESH DAVE
37 B SAPRIYA OPPT,
MUNICIPAL SERVANT SOCIETY
AHMEDABAD-22

RIGHT ADRESS-

PAYAL NILESH DAVE
37 B MUNICIPAL SERVANT SOCIETY
OPP: FOOTBALL GROUND,
KANKARIA
AHMEDABAD 380 022
CELL NO. [protected]
E mail ID: nilesh.[protected]@kifs.co.in

DEAR SIR-

This has reference to my telephonic talk with your Customer Care Executive just before few minutes. As usual, I am promised that you will release
refund payment within 48 hours.

Please note that on 19th June 2014, I was also promised that my refund payment will be released within 48 hours but inspite of almost 5 days period is over, I am still awaiting my refund payment.