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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 128

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V
Vinutha Varsha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delay order no: 946360765

Address:Bangalore, Karnataka

Hello,

This is to bring to your information that i had ordered the product of designer kurthi combo order no[protected]
on 6th June 2014 and it was assured that the order will be delivered in 4 working days and now till date the product
is not delivered and customer care people will jus say the order will reach this day and give fake commitment
if this is the response how do customer believe in online portal...
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S
sreelakshmi4
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ENTIRELY WRONG order delivered order 946123159

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered 3 nighties under order[protected] green and 1 blue on June 2. Received 2 red and 1 black nighty on june 4. i have immediately sent them email asking to refund and get items picked up under tocket[protected] and they said items will be picked up and refund processed. June 12 no pick up no response what so ever. Again i raise new ticket[protected] this time i am asked to provide airway bill for item not picked up. They close the...
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V
vijay93
from Baddi, Himachal Pradesh
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delayed order

Address:Solan, Himachal Pradesh

Dear sir I am placed my order on 05.06.2014 my ordr no.[protected] regarding mobile phone. But till the date i can't received my phone . I am your old costumer but this kind of delay . We can't give an order such kind of delay, its too late . I can take it in mind on next order....
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A
ashok k khandor
from Vasai-Virar, Maharashtra
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no change in pic

Address:Thane, Maharashtra

Dear sir, As per our communication you told me to visit spice service center and i visited and submit my phone Next day they made a call and said your phone is repaired plz come an collected i was out of state so i collected my phone on 14th they didn't checked the phone and give me i also requested them to plz check the phone and give me So i took my phone and arrived at home i saw that my phone is fully dead and the phone doesn't...
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S
sanjeeev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for mobile spice m6110

Address:Dhanbad, Jharkhand

Mobile delivered at my home after four day(delivered date 11.6.14) not working in screen guard key and talk through this mobile on 15 to 20 min is heated and effected my ear where way replace this mobile . but home shop 18 costumer care is not aloud to replace this mobile for any condition then I have go to legal action after one day Thank you Sanjeev Shukla [protected]...
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A
ashtaa
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

homeshop18.com - Delivered Wrong Product

Address:Gurgaon, Haryana

homeshop18.com - Delivered Wrong Product I have ordered a "Expressions Polycotton Double Bed Cover Set" via online shopping from homeshop18.com. Order no :[protected]Sub Order:[protected] placed on date[protected]. Bed sheet got delivered on 27-May, But I have received bed sheet of different colour and pattern. (Totally different in pattern & color). After that I have called them requesting to arrange reverse pickup via COMPLAINT...
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D
Dheeraj Haran
from Mumbai, Maharashtra
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Bad product received

Address:Thane, Maharashtra

I have ordered a mobile on Monday, June 9, 2014 the mobile is Karbonn Titanium X Android Mobile Phone - White I have received it on 14th, its a bad product it does not read sim card so its of no use for me, please send me a new working Karbonn Titanium X Android Mobile Phone - White and take the non working back. I am very upset because I have already paid for it and I still do not have the product I ordered in working condition. My mobile...
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V
virendra singh gangwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Pcs of recd. of Motorola mobile model electrify MB853 vai order no-946218359

Address:Udham Singh Nagar, Uttarakhand

Dear Sir,

We are facing many problems. Due to last time we have purchased motorla electrify MB853 in your online shopping via order no[protected]. But defected pcs recd.

mobile recd. On 09.06.2014.but not working and delivery time 100% case taken by courier person.same time we have complaint to Motorola helpline no. But not getting any positive reply. And then we have complaint registered to home shop 18 via...
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The recent business punch line of HomeShop18 is "SHOPPING MAKES ME HAPPY" which is really great. but the question comes in mind "Are they really taking care about the customer satisfaction". If so then why I am struggling since last month with the order:[protected]Designer Pearls by Sempre of London) dated on 28th May which was worst quality with defective(two stones missing) one and hence I requested them for reverse pickup. I have received...
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N
nitika10
from Adampur, Punjab
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Very poor services

Address:Jalandhar, Punjab

Greetings, I ordered 10Pc apple shape Crystal set from Homeshop19 and got delivered within few days but when I opened the box found scratches on all the utensils and some of them had dents as well. I asked for complaint number within half an hour of delivery but I received that number next day. Now its been 15 days that I have received the product and 14 days that I have filled the complaint. But have not got any response from the company....
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P
prantak sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against order number 945999119 of bsnl penta t - pad is70id

Sir,
I jitendra sharma from deoghar 814112 jharkhand odered bsnl penta calling tab on 01.06.2014 and received it on 10.06.2014 . After opening it i found that it is not a calling tab and not even supporting dongle . I have alredy complained on the number [protected] and it was said that your complaint has been registered and i will get the reply soon but yet no reply has been received i want you to please replace it with a calling...
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A
Ashwani@Aniwxy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme delay in refund

I ordered a Nova Roti Maker N124-CCC Single Light, order no.[protected], but I have received a defective one, so I went for return and refund .
Send this product on 27/05/2014, 12.20 .
Amount paid- ₹ 1062
+courier charges (India post)- ₹ 100
Total- ₹ 1162
But I haven't got any refund yet (14/06/2014).

Called the Customer Care enormous time with no satisfactory solution .br...
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B
bhanuChaddha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Product Delivered by Home Shop 18 and No Cooperation from Customer Care

Address:Mumbai City, Maharashtra

It is regarding original laptop adopter of Acer which I purchased from Home Shop 18.
It was in warranty period and stopped working.Upon contacting Home Shop 18. I got response that I should visit Service Center of Acer.Which upon visit declaired that, It was not original adopter.
When I raised this concern with Home Shop 18 they lingered the issue for almost 20 days. I sent Mail and made several call but only response received...
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M
mahendra_gwl
from Rajnandgaon, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting gift coupons

Address:Gwalior, Madhya Pradesh

Sir, I have buy mobile on home shop as per ad it was to provided gift coupons by home shop. I complaint online .I got reply that coupons will be sent. But still I am not received any coupons but received sms the at gift coupon valid till 16 th august .As per sms coupon no...C93HCFC165E. SENDER: MAHENDRA SINGH BHADAURIYA MOB:[protected] ADDRESS:F/115 HARISHANKARPURAM LASHKAR GWALIOR PIN:474002...
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D
Dr Rama Gupta
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub order no 80228389, poor quality and unsafe product

Address:Ludhiana, Punjab

Dear sir
We are in receipt of containers as per order no cited above just now dated 13th June at 6.20 pm.
On opening we found the quality of containers to be very poor and top cover edges are very sharp which can cause cut on hand while tightening or opening.
We immediately want to return the product and request you to refund the money and get thr product modified for other users also.
Others Details are:: Product...
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I
ishwar bandhe
from Kolkata, West Bengal
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summer cocktail some items are missing

Address:Sundergarh, Odisha

I have order for summer cocktail order no[protected] & suborder no 79543591, order date 31/05/2014 and their delivery date 13/06/2014. Some items are missing in the box just likes 2 lipsticks, 1 foundation, 1 kajal, 1eyeliner. Plz send my missing item earlier & my complain no is[protected]

Regard
Ishwar bandhe...
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Y
Yogesh Thaler
from Bhusawal, Maharashtra
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Product received not as per standard ( Below Standard)

Address:Ahmedabad, Gujarat

I have order for the purchase of Saree during the show . Order No 94365703 sub order no 77077011 product code 31637855 Saree Hiba Red. There is a black lining on the front side of the saree. I have been told to pack give to our representative. Order Dt 24th April, 2014 Delivery of the product 28th April complain on the same day . Complain no[protected]. Pick up back on 5 May Still to day No replacement even if the same type of saree is ther....
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A
A V SAI PRASAD
from Hyderabad, Telangana
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Non refund of amount

Address:Gautam Buddh Nagar, Uttar Pradesh

I wanted to purchase intex tent for kids on 17-may-14, after making the payment i could not get the receipt or order details from homeshop, when i contacted the customer care they informed that the payment has failed kindly re-pay.But the payment was successful and homeshop18 has created 2 orders[protected] &[protected] for the same item i have immediately asked them to cancel one[protected] and arrange to refund the payment. But till...
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S
SANTOSHSADANGI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receipt of wrong product

Address:New Delhi, Delhi

Vide sub order id No.77324529 dated 27.4.2014, I had placed order for Strontium 4GB MicroSD Memory card (Class 4) at Homeshop18.com and received a MicroSDHC card. Then I had requested for replacement of the same. The replacement of the same was taken vide sub order id No.78489097. But I have received the wrong product MicroSDHC card again. Then I had lodged a ticket bearing No.[protected]. But strangely the ticket was closed with a request...
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D
dineshdesai1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replaced order not received yet.

Address:Ahmedabad, Gujarat

my name is dinesh k desai Mob No:[protected], [protected] Address: plot no -125, chittvan, Galagymkhana road Bopal - ahmedabad. i have place order for Rs 2500 dress on 20/05/14 . but i have got another dress (different colour) so i have request to replace it And your courier boy (vijay) take that dress on 30/05/2014 and told me replaced dress will come in 2 or 3 days. but i did not get it yet. i have already paid for dress on...
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