HomeShop18 Complaints & Reviews

28.05.14: I ordered one Wonderchef Essenza Italiana Induction Dosa Tawa 28cm. Order No[protected]. Sub Order No 79345109. Paid in advance Rs.1, 439/- through credit card. 31.05.14: I received the product in damaged condition. There was no warranty card also. I have reasons to believe that the product did not get damaged during transportation. I believed that the damaged product was shipped knowingly. I immediately complained to their phone...

I had purchased JBL earphones which went bad within the year of warranty.Service center refused to service it & asked me to find out the seller & go to them.On 20-May-14 I sent email to customer support asking for the information & guidance on how to avail the warranty.An automated email gave me a Request #473150 & assured of a revert within 2days.No reply came.2weeks passed & no reply came, I sent multiple emails within...

I place my order on 25 Jun, 2014 But stiil I am not get my order . I order Spice Mi 600 smat phone so plese do the inquiry and reply to me on my Email Id My Id is [protected]@yahoo.com Or you can also call me Mo.[protected] My name is Gautambhai Chudasama. My order is[protected] Than You Your Customer Gautambhai Chudasama...

ORDER NO.[protected]
The order was cancelled on 30-May-14 and I was assured that the refund would be credited in my account within 7 working days. And on 17-June, Homeshop18 sent a message that the item has been delivered.
A company of such refute should not restore to such means.
After having called up 8 times with all assurances I am still awaiting for my refund.
Kindly refund my amount.
Amit Sharma...

I booked a 32 piece kitchen pet bottle set for Rs.1999/- along with a gift coupon worth Rs.300/- with Home Shop18. Till the date of delivery they were sending SMSs and emails saying that the product is dispatched, that it would be delivered on this date, even when the house was locked they sent me email and sms saying they would deliver on an alternate date. They followed up so well till they delivered the product and got their payment. But...

Hello Sir, I was purchase washing machine from HomeShop18, my order no. is[protected]. When i receive product then i saw the product have not all feature which is specified on HS18 website. When i check my bill it is the 2005 model(9 year old product) as per date mention in bill. I informed to HS18 Customer Care and also open complaint ticket no. 80159075 before 48 hour as per HS18 return policy. In morning i recived call from HS18 Customer...

Dear Sir, I have purchased Dr. Morepen gloco strips for gluco meter from Homeshop18.com vide Sub order No[protected], complaint no:[protected]. However, due to short expiry date, i have returned the same thru Shree Tirupati courier and details regarding despatched are updated to Homeshop18's customer service executive on same day of despatch vide complaint no:[protected] dated 10/05/14. and as per response received from customer care, replacement...

Hi, My order number is[protected] . I have called customer service like 10 times. I want to return my product, and they promised that they will send the courier to collect it. I am still waiting for them to collect the item but they are not sending anyone and when I call them they do not respond properly....

I had paid online for two pressure cookers using my credit card I recieved the order on 21st June2014 But when i opened it there was only one pressure cooker The same day i lodged a complaint with Homeshop18 but i still haven't received a revert from them My order No is[protected] Complaints no[protected]...

Dear I have order a BSNL Penta Tablet which i have received, but incidently the Tablet fallen down and the Screen has broken, From last one week i have register my complaint so many times that i m not getting a proper service center here in Indore who can repair the my Tablet. Your custmor executive given me a address of service center here in Indore but when i visited their they refused to repair the tablet and told to me that this Tablet...

Order no:[protected]
Sub ticket no: 81008899

I have order for BLACK & YELLOW bag instant off I got BLACK & PINK model.

Order no:[protected]
sub order no: 81008617

In that I received damaged jewel item

after sending picture proff and urgency personaly to homeshop18 too.In both case seems just a automatic generated mail I received saying send it to Mumbai and...

i ordered saree which i found was cheap in material but i told them it was too transparent just to make sure i am not rude to them.they asked me to send it back.first they gave me wrong address, the pack came back to me again they gave me another address..i sent it.they told me they would refund within 7 days.i sent the courier details with pictures on 8th of may 2014. they asked me wait as complaint is being processed .they told me they...

Dear Forum, I have purchased a Dr Morpean's Gluco Monitor from Home Shop 18 by ordering online through prepaid payment channel on dated 09.06.2014. The order received to me on my address on dated 16.06.2014 with the missing "25 Strips" box which was completely free with product mentioned over product & in info too. I have file a complaint request no.is #506456on a very same day to the customer care by calling them and awering...

I ordered http://www.homeshop18.com/zebronics-over-ear-headphone-mic-iron-head/computers-tablets/computer-periphera...⇄ These headphones on 23rd june from Homeshop 18 (Seller Top Notch Infotronix India Pvt Ltd). They send seond Hand or very old products to Customers.There was even a letter inside the...

With reference to order no.[protected] on June-17, 2014. I have received the wrong product. I ordered the refrigerator "Whirlpool 190 L Refrigerator Ice magic - 205 I-Magic 5G Titanium" BUT I received " Whirlpool 190 L Refrigerator 205 classic 5S Wine metallic which is low grade version compare to ordered product. 1. The ordered refrigerator supposed to have Glass Shelf but Received product has Wire shelf(Cheaper version). 2. Color is different...

i have ordered a Quantative Aptitude book for competitive exams by RS aggarwal. yesterday i recieved the delivery but i got the pirated version of the original book.i want to lodge a complain to return the pirated book and either refund my money or give me the original book....

Dear Consern of Homeshop 18,
I have bought a product `A Peal set` from your channel via my shopper account number[protected] from my personal number - [protected], but I am not satisfy with product, so i return it via Aramex ship Airwaybill - [protected] dated 23 March 2014.

But I am not receiving my money back even send many complaint over phone many time to your customer care executives.

Request you...

Dear Concern, Greetings from Gopal Datt. I was a regular purchaser of your site .But this time my order no[protected] has been rejected or refunded without cause while this was confirmed me with confirmation number. Please look in to the matter and looking forward to have a positive response other wise i am unable to be part of your purchasers. Thanks & regards Gopal Datt...

I ordered a number of products with Homeshop18 during last one week. I realise now that I have made a mistake by doing so. HOMESHOP18 is one of the worst online shopping networks in the whole world. The customer care executives talk nonsense and they dont understand basic English. They keep repeating the same thing like a parrot and they try to irritate the customer as much as they can. The products that received were not of good quality...

Hi, On 25/03/2014, my uncle ordered an item (berg multi cuisine maker) from Homeshop18 and the same was received on 01/04/2014. But, the item was received damaged. After many discussions with HomeShop18 customer care people, I returned the product through India Post Parcel service (CM[protected]IN) on 21/04/2014. After 3 weeks the same parcel was returned to me by India Post stating that "untraceable address", no to say that the faulty address...