HomeShop18 Complaints & Reviews

Sir

I have place an order with homeshop18.com with order No.[protected] for a quantity of 3, but only one quantity was delivered. I have made a complaint with homeshop18.com with ticket No.[protected] and asked for refund for another 2 quantites. The ticket has been closed stating that money has been refunded on 12th May, but till date i.e 25/06/2014, the money was not been refunded. In between I have called 30 times to homeshop18.com and only to gett the assurance to wait for 48 hours. After 2 months also that 48 hours didnot come. Finally on 15/06/2014 one of the executive asked me to send the credit card statement and I did it the same day but they didnot refunded the amount till date as asking to wait for 48 hours. On two ocassions I have talked with the supervisor but they are also asking for 48 hours, so the 48 hours didnot come after 192 hours also. They amount suppose to be refunded is Rs. 3998 and it seems that homeshop18 is not bothered about the customer and only trying to cheat the cumstomer.

In this regard I request you to forwardd my complaint to the CEO of homeshop18.com for an amicable solution

thanks
Arun

hiii this is pooja kaushik i purchased items against order no,[protected] on[protected].i had received the order but checking the product i saw that saree combo have so much cuts and i had also communicated the same to the customer care they confirm that we will refund your money but till date i have not get anything i have done 10 to 15 times verbal communication but every time i m getting a reply that cheque will be come with in 2-3 working days so i m requesting you to please refund the my amount as soon as earlier my contact no. is [protected].

As per my order no.[protected], I would like to request you that I have placed an order on 14th April 2014 and after back to back communication with the seller over the phone as well as on e-mail also, the seller has refunded my money after one month and didn't deliver the product which I ordered. I would like to seek compensation for non-delivery of the product, telephone & Internet charges and mental agony caused due to this. I want Rs.100000/- as the compensation amount for the same. Please look into the matter as soon as possible and punish the company with penalty for using the money of the customers and causing mental agony to the customers who are with the company.

I have purchased for the ADCOM USB 2.0 Multimedia Speaker-Green last 15 may 2014 with 6 months warranty and it is not working speakers, Please give me respond this reviews and your company office address is not their in chennai location, let me know give the any one response for give the solution on the speakers any reference Please call me mobile no: +91-[protected].

Dear Team, my order no =[protected]...booked on 13 June 14 Sub order no 1 = 80431937...Loveusale Men's Jeans - Set Of 2-30.. Received on 16 Jun 14 Sub order no 2 = 80431935...WOW Men's Polo T-shirts - Set of 4-M... Received on 18 Jun 14 Loveusale Men's Jeans received but wrong size. Brand, cooler, ... so i have call to your team related my order, why send me wrong jeans that time not answering properly. Give me replacement. 18 June 14 received my WOW Men's Polo T-shirts - Set of 4-M that time pickup jeans for replacement. After 2-3 days i have received 1 SMS. Dear Customer, Your HS18 order[protected] is approved, your refund will be credited into your A/C in 2-3 business days. 18 June 14 received my WOW Men's Polo T-shirts - Set of 4-M...same case, received wrong Company Brand. i call & asking to replacement. 20 June this item pickup courier for replacement. then till today not any call from HS18 team. Also no any feedback thru SMS. pls. send my booked Order. Thanks & Regards, Manesh

HI..This is Neeraj . I purchased item against order no[protected] on dated-28.4.2014, i had recived the order but after checking the size i came to know that this is small size and i had also communicated the same
to the customer care, they confirm that the correct size is not available hence we will refund you the money but till date I have not get anything .
I have done 15-20 times verbal communication but every time i m getting a reply that check will be come with in 2-3 working days .
So i m requesting you to please refund the amount asap
.

For your reference

This are the complaint no which I have logged with you[protected],[protected],[protected],[protected].

Regards

Neeraj sharma (mb no-[protected]

Hello friend, I have ordered a Nayasa Multi Utility Rack-Blue for Rs. 1199 on 05-June-14 and received on 15-June-14 (Shipment Number: [protected]), I had got a damaged product, so I returned it back. I was told that, my money will be returned back through Cheque Payment with 3-4 days, but still yet I am only waiting ...waiting...for my money. I had complained several times on customer care number, but it seems that, HomeShop18 had no interest in returning the money. Creating this kind of situations will really hamper your service in market. I will never ever buy your products from now onwards, if I w'll not get my money back. I hope you understand. Thank you, Ramveer Khati Contact no. - [protected] Jamshedpur.

Dear Consern of Homeshop 18,
I have bought a product `A Peal set` from your channel via my shopper account number[protected] from my personal number - [protected], but I am not satisfy with product, so i return it via Aramex ship Airwaybill - [protected] dated 23 March 2014.

But I am not receiving my money back even send many complaint over phone to your customer care executives.

Request you to please sort this matter as earlist as possible.

Sincer consumer,
Prabhjot kaur
Mobile No -[protected]

I really Hate this Site Is My Last Shopping in (Homeshop18) Because I was order HP V218G 16GB Pen Drive And I Am already Pay in Net banking Hp pandrive But Homeshop was deliver HP V210G Help Me. PLz Plz Plz Please I am So stupid because I was shopping In (Homeshop18)

Hello sir, This is Lokendra Kumar. i was ordered BSNL Penta order no[protected] on 22 may 2014.and on 24 delivered at my home. In BSNL Penta, manufacturing default found. on 4 June i returned as instructions by customer care executive (home shop 18). The sub order no was 78888025. When i contact 8 June they give me complaint no[protected] against refund. On 13 June when I call customer care, they told me till 18 June 7:41 am u will received your refund cheque. On 19 June I call again.they say cheque is under process, our concern team call u within 24 hour. When I contact 21 June they say.cheque is under process. We don't know why its not build. its take 7 days.but is over 7 days. it take time Sir I contact 10-15 times.but not received any call from concern department. And not get any satisfied answer from customer care executive. all executive make me fool. when i send mail to home shop 18.they not reply. If HOMESHOP18 is fraud company then told me clearly. After that i take action. Otherwise you not have right to take consumer money.The refund receipt is attached Kindly reply Lokendra Kumar House no - 498, Sector - 19 Chopasani Housing Board Jodhpur, Rajasthan-342008 mob - [protected]

HI..This is Neeraj . I purchased item against order no[protected] on dated-28.4.2014, i had recived the order but after checking the size i came to know that this is small size and i had also communicated the same
to the customer care, they confirm that the correct size is not available hence we will refund you the money but till date I have not get anything .
I have done 15-20 times verbal communication but every time i m getting a reply that check will be come with in 2-3 working days .
So i m requesting you to please refund the amount asap
.

For your reference

This are the complaint no which I have logged with you[protected],[protected],[protected],[protected].


Regards

Neeraj sharma (mb no-[protected]

sir, on 10th june 2014 i had ordered following items with order no[protected] 1 Pourni Gold Plated Pearls Bangles-2.4 (5 sets) 2 Gold-plated Bangles by The Pari-TP11000-2.4 3 Leaf Ring bangles B101-2.4 4 Pourni Gold Plated Pearls Bangles-2.6 out of which the Pourni Gold Plated Pearls Bangles-2.4 (5 sets), only one set has been delivered, the remaining 4 sets has not been delivered, but payment has been made for all the 5 sets. so i request you to make the delivery of remaining 4 sets as soon as possible because we trust you alot so hope you will consider the case seriously.

I have returned 1Domo ntice F12 Mobile & 1flip cover.amount Rs 6625 But i have not recived my refund amount till now.this is the clear case of dificencey in service.your are requested to send above refund amount. With in 24hours .
yours faithfully
S P Kedia
[protected]

Hi. This Is Ashvin Dhaduk I already send so many mail to [protected]@homeshop18.com but still no reply from your side. I bought red chief shoes. But i found some defect in that so I mail to your team at 27 may 2014 but no reply from your side so I call in customer care then after they told me to send that defective product to following address at 4th jun14. and also send payment receipt of that courier and also call to customer car about this receipt detail. To. Dheeraj Khatri E-18-B Site No. 1 Panki Industrial Area, Kanpur-208020 From: Ashvin Dhaduk 129, Suvidha Row House, Nr. Krishna Park, Simada Gam, Surat-395010, Gujarat Order no.[protected] Mo No.[protected] But i cant find any mail or any call from your side then after I call 3 times in tour customer care they told me every time in 24 ours your complain resolved but today is 19 but still no call and no complaint resolved. so please do the needful. Any if product is not available so please refund my payment of my order and courier charges.

Order #[protected] Micromax unite 2 mobile. Send a defective one. First time replied on complaint and asked to return the mobile through speedpost. I did exactly the same. As per indiapost they have received mobile on 09/06/14. Tried to establish communication so many times through email, telephone. Its embarracing to tell you whole history of complaint to the customer executive when you make a call, either they can't see any of emails, complaint tickets, or they are simply . What he/she gives you is just a 48 hrs never ending deadline for another person to contact me, but that another person never contacts me. Each time got a 48 hrs deadline. Now I have nothing in my hand. Mobile is also gone. Money is also with them. They don’t replied any of my emails.

Dear sir/madam my name is maktum from Goa India i have given my mobile to service to your Authorized service center unique service (margao Goa) on the dated 08/03/2014 and the problem was in my mobile is TOUCHPAD CRACK, USB NOT DEBAKING (DETECTING WITH PC) And my complaint no .S-IMEI NO=[protected] MODEL-SPICE MI-502 And i have done phone complaint also to customer care on the dated 02/04/2014 at 10.17 am reference no.[protected] an they told me that they will give answer within 36 hours till dated on answer from customer care so pleas do some thing in this mater. for this per-pass i am writing this mail to u . In job sheet there is rota customer should take delivery of handset within 21 working days. Now after (3) month i got my mobile.poor services.an i paid them 1500rs but still after 3 days again the problem stated.agan i give my mobile to same service center.now again they r tailing that mobile has to send to puna service center.now again they will take 3 month. i am not satisfy to this service.. my email id [protected]@rediffmail.com.

Bsnl penta tab purchased from homeshop 18 by gita mishra.Continue complaining after got the product but they did'nt give service possitively.Please do something in favor because i suffer from 15 days and product price is 7000/-, i hope you will trying to something in favour
Thanking you

Gita mishra

dear sir, i have purchase SPICE mobile phablet 504 in january, my mobile is not working last 2 month, i go to there in service point but they says, he want IMEI steaker invoice, i dont have any stickers, so pls i request to you send me my invoice from your homeshop18, with M-IMEI and S-IMEI numbers. send me invoice in my mail address.. jignesh mehta E-mail : [protected]@yahoo.com #[protected] "Gayatri Krupa" Gandhinagar Street No.6, Gandhigram, 150ft ring road, Rajkot.

I ordered for pen drive 8 GB with 8GB SD CARD & 8GB Pen Drive with Notion antiviruse but I received only Pen Drives
My order no. is[protected] dated 11/06/2014 and I Recdved Courrier On 13Th I Complent On Phone and Tack with
Varsha and Amita so kaindly arrange to send the sd card and antiviruse. THANKS

MAHESH VASWANI
C-9/9861 VASNT KUNJ
NEW DELHI 110070


Mhesh Vaswani
[protected]
[protected]

my order no is[protected] . i had ordered 2 baby floats on 3rd may ... by 9 th they were recieved by me but that was wrong order .. i complaint it via call they send to courier ir back i waiting for 2 weeks no one turned up to take it back i again made a call they told to send it to us and v ll revert back ur courier amount .. i did it on 24 may and it was recieved y 26 th may i called again in first week of june .. but they said status not updated ... i again called by 8th june they said urr money will be refunded by 13th .. still on 13 th i didnt recieve a call or mail ... today thats 16 th june i called up again again they have the same answer .. tht courier detaisl have not been updated ... .SO THIS IS SO UNPROFESSIONAL ON PART OF THIS COMPAMY TAHT CUSTOMER.. IS TAKING PAINS ... FOR PRODUCT ALSO AND FOR HIS MONEY ALSO ...AND WASTING MONEY ON CALLS TOOO ...