Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 131

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RITESH BISWAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance of ordering "Trendy Denim Tripack"

Address:Cuttack, Odisha

This mail regarding my Brother In-Law's Grievance of ordering "Trendy Denim Tripack"
Product Code - 1853 - 38Size

Ordered date : 03/03/2014
Dispatched on 05/03/2014
Order No.[protected]
Product Cost Rs. 2299/-

In the Name and Address of :
Jena Aditya Pratap BaghSingh
C/o Late Murali Mohan Jena
At : Bhagatpur
P.O. Telenga Bazar
Cuttack...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashok k khandor
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective piece of spice mi502n

Address:Thane, Maharashtra

Dear sir,
I am ashok .K. Shah from virar i had purchased spice mi502n from you i.E. Homeshop.18 on dated:-13/11/2013 my oder no is[protected] i had complaint you from next day you had suggested us some services center with its contact no.This services center are not available at that place .This pic is totally defective pic there are many problem like battery not working & earphone don't work & phone gets hack & battery...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhis3
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deliver in prescribed time

Address:Thane, Maharashtra

Hi, Its Abhishek Bhalerao I placed order on 5th may 2014 today is 29 may 2014. when i placed order you give us promises that you will deliver order within 8 working days. But still you not delivered any order at my placed. If you don't want delivered the order at kalyan you have to informed us when i placed. If i call to your customer care they r saying we will placed order within 3 days. Right now you are mailing me delivery attempt is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
garima tiwari
from Mumbai, Maharashtra
Report
Copy

Order no-942906071 no refund till now

Address:Mumbai City, Maharashtra

Dear sir/mam, i am so upset with HS18, i made the order on 10 April of godrej washing machine, the first transaction was fail so i did it again with my credit card, i was shocked to know that both transaction was done, no one call to tell me so i can cancel it, i got two order one i received and other i did not, and make a complaint for it on 14 april but till now i did not get my money back..the last mail for refund i got 10 days back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rash.pinku
from Bengaluru, Karnataka
Report
Copy

Refund courier chargers

Address:Bangalore, Karnataka

I have been calling customer care and I get the same response from the executives that they will refund my courier charges back. It has been a month that I have registered the complaint and the call had been escalated twice to supervisor Husien. He simply makes false promises and buys a week time and even if I call customer care now, they say they will arrange for a call back which never happened. It’s the worst experience that I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tarsem88
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not working

Address:Jalandhar, Punjab

I have done order online for Tablet Ambrane A-707 Android on 21 may 2014, , today i get this product 27 may 2014, i am done charging for this but after 04 hours charging its not on its shut down again & again showing plz charge this, also done calling to Ambrance regd this and his customer care team repling me sorry sir your charging is not working we will replace this product but i dont need to replace this product i want refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
A
arun sharma1993
from Jalandhar, Punjab
Report
Copy

Order No 94888863 Not received

Address:Ludhiana, Punjab

Firstly i make an above order and recieve it on time but the size of the shoes was tight to me and i return it on 19.05.2014 and till date (26.05.2014) i have not recieve my above order Please place the above order as soon as possible thankyou Arun sharma s/o Chander Mohan H.No 3197, Street no 2, Mahavir Colony, Sunder Nagar Ludhiana 141007...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen Shrivastava
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

With reference to order number 940522945

Address:East Singhbhum, Jharkhand

Dear Sir, I had booked a product under the above mentioned order number from HomeShop 18, as the product was delivered in damaged condition. I discussed this to their customer care team over telephone at[protected]. It was told to me that my complaint has been registered and you had to return it back to our warehouse. I had returned the product to the address given by them through DTDC under consignment number D15462090 to “NITC,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rafi Tsm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivered without the promised extra bowl.

Address:Pune, Maharashtra

Order number[protected]. The way all other complaints have ended in this forum I am seeing my complaint will also get a comment saying sorry from homeshop18 team. Only faceless people will use the word team when answering a complaint. Also I am seeing no complaints is showing as resolved in their comments which clearly indicates how mine is going to end. I have voiced this just to increase the number of people who know about this irresponsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chaitrak
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding shipment not received properly

Address:Bangalore, Karnataka

I had ordered for Nova Roti Maker N1124 quantity 3 on may 7th 2014, i received the product on 15th may 2014 after N number of follow up's with there customer care, When i received the product i just got only one and in invoice it was mentioned as 3, I immediately called customer care to inform regarding this, I called customer care and they asked me to send an email to [protected]@homeshop18.com i sent an email along with the snapshots on 15th...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
archana.chauhan21
from Delhi, Delhi
Report
Copy

Fraud and Cheaters

Address:New Delhi, Delhi

I have purchased sipper my order no.[protected], after one week follow up they tried to deliever that product on sat when my office is closed and today morning they r saying that it is out od stock...Hoemshop18 is actually fraud company...there telecallers do not know hwo to speak to clients...dey disconnect calls...they dont know anything and floor manager denied to speak to me...just shut this comapny stop cheating ppl..m goin to file a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ayesha maheed
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Panta BSNL Tablet is not working

Address:Bangalore, Karnataka

I have taken panta BSNL calling Tablet in the month of March 2014, its not even a 2 months, speaker and the ringer got damaged and then i have visited the service center which is in Rajajinagar and then i got repaired... Again now from yesterday the phone display only not visible, and i am not able to use it.. whats your opinion on this matter?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr.P.J.Hathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl penta tablet IS70ID invoice no.TARA/14-15/07539 DT.16/04/14 REFUND OR REPLACE

Address:Rajkot, Gujarat

Dear Sir, I purchase on 16.04.14 i delivered on 20/4/14 but i open the box on 9/5/14 after i reliase this not calling tab i complain on toll free complain no.[protected], 15/5/[protected], 17/5/[protected].. Above all complain no any reply by home shop 18.. Replace calling tab in same price or refund full payment. When i purchase your person tell me this is dual sim calling tab after received no any sim operate. 9/5/14 toll...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gajenderpatel
from Mumbai, Maharashtra
Report
Copy

ragarding my order no-944555407

my order no is[protected]..they insures me that product is good and it will fit it to my window but when i recieved that item is very small in size.when i call him for replace then they are telling me that is against his rule.my question is why u assures me to buy and why u have not told me that product deliver will no be replaced.i want my money back or i want larger cooler from that if the larger cooler is costlier then that i will pay the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rubyazam
from Devgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SINGER SEWING MACHINE TROUBLESHOOTING

Address:Bikaner, Rajasthan

I ORDERED SINGER MULTI STITCH SEWING MACHINE FROM HOMESHOP18 ON 11 MAY14.AFTER RECEIVING THE ITEM ON14 MAY 14, I FIND THAT IT'S FEDD DOG IS NOT MOVING, THAT IS WHY IT IS UNABLE TO STITCH PROPERLY.WHAT HOMESHOP18 CAN DO OF THIS DEFECTIVE PRODUCT....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sreyas Nair
from Bengaluru, Karnataka
Report
Copy

Complaint Against Order Number : - 941372999

Address:Bangalore, Karnataka

Hi, I had ordered a '@home Best Buddies Photo Frame' last week, after a weeks time a wrong product has been delivered to me, the product delivered to me is Ceramic Bath set, which itself is in broken condition (attached pic as proof). I called the customer car and they asked me to write a complaint to this email-id. Just to inform you I am NOT willing to courier back the current product delivered to me reasons are given below, please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra

Order No.[protected] Havells 28 RSS Premia OTG Ordered on 03 May - still not delivered. Full amount paid by credit card. Despite several reminders to [protected]@homeshop18.com and also several tickets raised online in their portal, no one has bothered to respond. Also, called up the helpdesk atleast 3 times and the respose was always a standard reply of " we will forward it to the concerned dept". Mr.Sundeep Malhotra, CEO - is this the way...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
doshikn
from Saundatti, Karnataka
Report
Copy

Damaged product delivered and even not as per order specification

Address:Bangalore, Karnataka

I have ordered two Havells fan (Order #[protected] . I have received both the fans in damaged condition. Also not as per the specification (fan and blades are of different color). I have been following up with customer care since 2 weeks but still no replies. Whenever I call customer care they say different issue such as send snapshots of defective product, pick up not available in your area, will arrange a call back from back-end department,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prabhuji79
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered

Address:Hyderabad, Andhra Pradesh

First I regret why I have not checked about the complaints on Homeshop18 before purchasing the product. I received a damaged product for which I asked for reverse pickup and did not happened so far. It is almost two weeks and the product is still with me. I have raised a complaint and they say that it has been escalated and no response on that so far.

My order number is order no.[protected]
Complaint number are:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KinjalVadhia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More than month not received my money back for wrong product delivery

Address:Mumbai City, Maharashtra

Hi, There will n number of calls from my side for refund but yet the my money has been not returned. 1) Received the wrong Saree - Was book as I needed to wear in some spacial event. Will the time of booking given product code of saree. 2) Return 1 saree - Again receive the wrong saree. 3) Then will come to know as the saree was book by me was stock out on same day hence you ppl send me other saree with confirmation from me. 4) Will...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy