[Resolved]  Homeshop18 — surya crystal 3 burners glass top gas stove-red

Address:New Delhi, Delhi, 110007
Website:www.homeshop18.com

The product was received in damaged condition and when i called the customer service they asked me to call some or the other number for registering my complaint. When i finally got angry on one of the reps, my call was transferred to the supervisor wherein they stated i have to courier the damaged product at my own cost and they will refund me 10% of the courier amount. Which means even if i am getting nothing i still spend my money on couriering the damaged product just to get refund from them which is not acceptable at all. The customer services seemed unwilling to help me. I am really disappointed. Please help me!!!
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Apr 16, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
HomeShop18 Customer Care's response
Dear Ms. Kaur,

We regret the inconvenience caused to you.

In order to help you better we would request you to share order/suborder number so that we can provide you information regarding the same.

Thanks & Regards,
HomeShop18
Complaint comments 

Comments

This is to inform u that homeshop18 company planing a fraud game with a customer in form of lucky draw.lucky draw of 12, 60, 000 rupees or a Tata safari Car .they transferred amount of 7500. Sir help me and take an action for this fraud as soon as possible, Thank you .
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