HomeShop18 Complaints & Reviews

Hi, Handy Stitching Machine is worst product I have received from HSP. From the very 1st day it's not working. While complaining on customer care they provide Felix Number Which is not responding by anyone. No one is taking responsibility of this machine. Very disappointed From HSP service. Guys pls never ever take this product Home Shop. I want to return it. BUT THEY were ignoring it. Very bad experience faced from my side....

This is with regards to the inferior quality of Homeshop 18 Rocktel R1 phone sold to us on 06.04.2018. after receiving the combo offer product we will find that products are defective and unuseable .I will call customer care and there complaint team so many times but they also not co operate regarding this. nobody can take this matter seriously. From that day till today we are totally unsatisfied and helpless. It's now a high time when we...

My order number is[protected] I have received broken product aswell as d quality of product is too bad . I ordered jewellery for myself bt the product I received is something that even a kid won't wear. I gave calls so many times for forwarding the request for refund of the product aswell as the amount they don't pick calls and my call was disconnected 4-5 times. Pathetic service ., pathetic company I thought home shop 18 must be having quality...

My order number is [protected] ..I ordered 1st time from homeshop18 and was expecting quality product bt I have received broken n damaged product as well as I have been charged 150 rs for the product which I won't even keep. The customer service is pathetic they disconnect call transfer the call to ivr. I want the reversal of complete amount of 1150 rs as I am not liable to pay extra amount for a product which I have not even received in proper...

I’ve purchased ambrane power bank p2000 from HomeShop18. When I opened the box, I didn’t found cable inside. Secondly wrong color. Thirdly and most important that I have found another persons invoice inside the box and that too it was from paytm.
Definitely this is refurbished product sold to me at full price. Also the condition is damaged. It’s not even working. I have contacted HomeShop18 many times but they didn’t solved...

I HV booked the set on 24/06/2018 at that time as per confirmation rec'd date of delivery of product is 03/07/2018 however till 13/07/2018 I HV not received the delivery of the product when i have called on call center they are not able to give any details about the delivery date and just asking to wait for more time and when time line is asked they are not able to give confirmation.Also when requested to cancel the order and refund the amount...

I had purchased plastic boxes from homeshop18, when i received the parcel all the boxes in it were broken and damaged, so i spoke to the customer care and returned the same, and also requested them to refund my money, they said yes and i also gave them my account details on phone.
after few days i started receiving messages that Homeshop18 tried calling you, In fact i never got any calls from Homeshop18 at the period.
after...

Hi u know what u have very good range of product but all good products are out of stock from last 6 months .i am looking for order product code 33813407 even i wrote mails but no response yet .this item is showing out of stock from last 7 to 8 months why it cannot be back .plz i request you to arrange stock as soon as possible .plz help me i hope that it is not any big concern...

I ordered a beauty wedding combo 32 pcs[protected] prepaid payment and got 23-6-18 when chk found damage with expiry date product. I launch complaint[protected].
CCE said within 24 to 48 hrs their executives collect my product BUT TILL TODAY NT ONE ANY EXECUTIVE NOT COME FOR RETURN THIS DEFECTIVE PRODUCT.

20-25 TIMES I CALL HS 18 COMPLAINT NO, SHOPPING NO, WHATSAPP COMPLAINT NO N BY MAIL ALSO BUT NO RESPONSE.
br...

My product charged 1500 and due to size varaition I returned it and the courier responsibility was taken care by me as company asked me to do it. And I was assured that my amount will be refunded.the courier amount was 450 .the response is very rude .not at all satisfied.my amount is not refunded and the company is putting my call on hold for long time which isn't acceptable .kindly help me...

I had ordered 360 degree floor cleaner on 14.06.2018 at around 10.57 am Order No.[protected] worth Rs.1100/- for which I received the order Late on 02/07/2018 that to the piece brought was defective and a complaint for the same was given on 03/07/2018 at around 11.53 am Complaint No. HS[protected]

Till now I have not received any reply from them neither any revert from their side ....

Shop cj i am telling u last time i cannot wait any more. My refund not proceed regarding order [protected]. First u told me to wait 7-8 working days but it passed so i compliant on 25 they told me to wait 4-5days more but it also has been passed no copun recieved or call from your side. I am telling u last time i do not have any patience. Plz call me [protected] and do not reply to wait any more. Dont give me a shat reason system issue.help...

I had ordered from Homeshop18 a pack of 3 jeans Denim Fest-Pack of 3 cotton rich Stretchable Jeans for size 34 by X-Cross by paying 999/- on 28th June 2018. The color combinations were, Black, Light Blue and Sky Blue.
Homeshop18 had delivered a packet containing 1 Acid wash Jeans Brownish Black of size 34, 1 cotton stretchable Black Trouser of size 34 (both X-Cross products); and one size 36 light blue jeans by K-San. None of these...

Hello,
Myself prashant mittal. I ordered an item (35 pcs room decor set) order no [protected] on 16 june 2018. The product was delivered incomplete on 23 june 2018. I filed a complaint against order regarding missing of 2 curtains and 5 cushion covers. The customer care told that it will be delivered within a week. I again complain on 27 june regarding the missing items. The customer care again told it will be delivered by 30 june....

I am a regular customer of homeshop18. Now i have stopped ordering from them due to following reasons.
Bought a mop from them 3 months ago.
1) they did not supply the right product as it was shown on the tv ad.
2) in 3 days time the mop head was broken.
3) the pipe handle is of too thin metal.
4) very poor plastic.
5) few days ago my wife made a complaint and homshop stated that they may send a...

I had ordered a product "Peachy 3 Tops and 3 Jeggings" of "Large" size. Unfortunately each of the products have been received in different different sizes. 2 tops are L, and the other one is XL. 1 Jegging is M, and the other 2 are Small size. I called the customer care for around 10-15 times today to get this issue resolved. I also asked if I could get the correct size that I wanted, i.e Large for all tops and Jeggings, but they even denied...

Itna khatiya service hai k kya bole complaint dene k nada bhi kuch nai karte hazar bar call kare toh bolte (Hai aaj he aap keep complaint lock hoi hai) harroz call kare toh yah bolte inn k product den k bade bhi money wapass nahi karte ask love 3den houi abbhitak mujeh mare paise wa pass nahi hoai aur bolte 5 working days k bada aaite
Nahi chaheya itne khateya service
Mai bangalore se bole...

To the home shop 18 manager sir i had bought a phone combo which contain a semi fan cooler, a lighting lamp and a mobile phone one month ago.
The mini fan cooler is not working as shown in the advertisement.
I had also contact to the your complaint department with phone calls but i also got some dirty and sitty answer.
Is this is your company do everyone..?
Now i have not get any proper response i will go to...

Pathetic service staff and unnecessary routing of calls to some company...why should i will call some company if i have buy the product from you all...this way you are harrasing the customer...
I want to cancel the order id [protected]... In this you guys are harrasing us people...bad kindly cancel the order and refund me my money back asap.

Stupid staff never give right solution to you and never understand your problem...

From homeshop18 i ordered a flano blanket a beautiful heart print but i got another print after i complaints about this and they told me pack it n courier it but which address they given it is not possible to courier in that area i again again call them but they can't recognize my problem n don't solve it my experiences is very bed with it i highly recommend that don't shopping with homeshop18.......