HomeShop18 Complaints & Reviews

I am liteshri pujara. I have ordered a combo of 6 tshirt which was not delivered to me instead something else was delivered then they told me i have to deliver the product and the executive told me they will refund the courier charges but instead not even the price of the product has been delivered and more worse is that they don't refumd the shipping charges paid earlier which i paid for my order which is not delivered. Its 16 april today and i have not received my refund while as per courier and homeshop18 records the product is delivered back to them on 30 march nor they are co - operating at all. I suggest evrybody never buy anything from homeshop18 because its money thrown as neither the product nor the money comes back. Homeshop18 has theworst policies

Hi,
Yesterday i booked micromax bharat ultra 2 from your end against my mobile no. [protected] in name of mr. Prakash raheja. But, now today morning i received a call from mr. Ravirajan raj saying that we have won tata safari in lucky draw (Images attached). Further when i called and confirmed from your end your people said that your data has got hacked and it is a fraud call. I didn't expected this type of service.

I purchased a ikall k2 handset on 26 nov 2017 and now today the battery is swelled up and phone hardly last for 5-10 mins. There is 1 year warranty. Now i want to know from you all that what to do now. How this priblem will be solved and plz take a quick action regarding this or suggest me ways. Pattern recognition and machine learning” by chris bishop

Extremely poor site ever seen i opened this app to place an order today at 10 am. My pincode was 821115 at that time it shows that can be delievered in 10 days but today now when i try to place an order it shows product cannot be shipped to this pincode nevrr seen such poor site. Kindly stary the service of all products to my pincode 821115 urgent i wanttytt.

Hi..
I am miral vyas from baroda. I have booked combo on your toll free number.in the combo pack 3 item available (Mobile, chargeable lantern and small cooler). I have received yesterday and i saw that only small cooler are working. Mobile and chargeable latern are not working. So i request you please replace it on give me refund my money and get your 3 items back.
M=[protected]

I ordered super clean maha combo-purple on 24th march and the expected date of delivery shown to me was within 3 working days. And its 8th of april today and i haven't received my parcel till date. Its a prepaid order. Kindly look into the matter and make sure it gets delivered to me as soon as possible.
Order details are as under:
Order no. [protected] for rs 999.00
This was the last notification i received from them. "hi homeshop18 order [protected] dispatched on[protected], via gati surface with awb no.[protected]"

Sofa set ordered for blue color on 2nd march 2018 but brown delivered.

1.) if they did not have blue colour, they could have cancelled the shipment, why send in brown colour??

2.) though complaint was registered on 10th march, shipment was picked up only on 22nd march 2018, after calling them up repeatedly.

3.) payment was supposed to be returned within 7 working days, till now they are still processing the cheque.

Is this how reputed online shopping channels work??

I received a call from a person named rahul kumar contact no.[protected] from noida delhi who informed me that i have won a tata safari in lucky draw from homeshop18. To claim the prize he asked me to deposit registration fees of amount rs 8500 /-. And if i want cash against the four wheeler i have to deposit rs 6500/- in the below mentioned a/c no.

Manoj kumar pandey
[protected]
Sbin0002909

Rahul kumar told that manoj kumar pandey is the md of homeshop18. And when i will deposit the amount of rs 8500/- i will get the tata safari and when i will deposit 6500/- i will get 12 lakh 50 thousand in my a/c within 5 mins of transaction.

To confirm i called in the tollfree no. Of homeshop18 and i came to know that no such lucky draw contest was going on.

My complaint is that kindly take action against such persons and through them behind the bars who are spoiling the name of your prestigious company. As i am a regular customer of your company and a well-wisher of yours.. I trust on your company. So please save the name of your company and the hard earned money of innocent persons.

Regards
Rajshree adhikari
[protected]

We had made a order on dated 09/06/2017 vide order number[protected]Product detail : style diva readymate gowns by jashan (Pack of 2) - sead green + golden) but same was return by us.

A cheque was received from your side and cheque details was
Cheque no. 107863
Amount rs. 1599
Dated 26/09/2017
Yes bank -[protected]

But cheque with the name of pradeep sharma, while we need cheque...

Hi
This is to inform you that before two weeks and above i have return back to you one order, order no is [protected] and same raise the complaint on customer care no for the same but they have collect the order from home and hand over one docket no and said to us your amount will be deposit in account withing a three working days but it's very disopppit your service after so many follow up still waiting for refund money it's so pathetic that i am chasing it every day and you guys not update us even your team not try for a single call for delay with valid reason
I request to you please refund my amount in my said a/c asap

Same mail sent to many time to your service executive rahul verma
Customer support executive but over all experience is so pathetic and so disappoint till date i am waiting for my refund money only 1600/- how unprofessional like this such a big name i will never suggest any one in my life to purchase anything from home shop 18 they guys only cheated to customer nothing else

Regards
Santosh kumar
[protected]
[protected]

Few months ago i have bought 10 led bulbs, lantern mobile and disco bulbs by homepro. And the fay i received the parcel i was complaining the hs18 to refund me. I don't want their useless products but then they said me they will exchange the products but till now i haven't received any good products in exchange infact i m receiving duplicate defective peices
And when i m complaining hs18 about this they are saying to courier me but let me say one thing the very first parcel had so many defects and missing. What the hell you wil give me service at the end. But then also i took the mobile to the service centre they refused to give service and said from where you have got this phone take to that person. This is the service provided by ikall, or homepro or ho. Meshop 18. And now they are saying to parcel the whole parcel they will exchange the product. On couriering that parcel would really cost me 500 to 600 if this continues on then my courier charges would turn out to be 4 times than the products price.
I got call from homepro then i said all my problems to them and they said they will provide me refund. And i need to ask from. Homeshop 18. But when i said this same thing to hs18 they are denying to give me any refund but till date i have not got any benefit from their product. I don't know who has received my parcel money whether it is homeshop 18 or homepro as both say ask refund from each other. I think they are doing fraud to public by giving duplicate products. I have mailed them many times but i get the same response that i will get the call from homepro but till now not received any call from them
Homeshop 18 are cheater they are providing fake cheap products and when ask for refund they show their stupid policy. I would ask people not to trust on homeshop 18.
If homeshop 18 does not provide my refund within 1 week then i m going to file suit in consumer court. As when a person is not satisfied by the quality of product then why can't he ask for refund. And the warranty they provide for 1 year that also is uselesd as they provide broken products.
Then you all have to provide my amount with interest and compensate me of mental torture which you all are doing from several months.
My order no. [[protected]]

Very ireesponsible site there is no any stock of this product code 33017477 since last 1 year i mailed to them many times but only getting use notify option since last 6 months. Please stock add fast really i want to place an order for pink colour spevially attaching the image there is lot of good products on homeshop18 but problem is thrre is no stock everry good item .

Hi, placed an order at homeshop 18 on 25th march 2018. The very next day received a call from a person saying that i am calling from homeshop 18 and you have won rs1200000. I was asked to submit 49000rs. I understood that it is a fraud call. Later i called homeshop18 and told them about my phone number leak. The executives sounded ignorant about it

My issue is with homeshop18. They are leaking the phone number and the deatils of the customer and hence should be summoned.

My order number :[protected]
Number from which i received the fraud call 3 times.+91-[protected].

Please take strict action against them.

Best regards,
Pooja

I've placed order with homeshop18 on 15 march 2018 0f super clean mop but have received faulty item against this order no.[protected]
Lodged complaint to homeshop18 on 18 march 2018 (Complaint no-hs[protected]
We have followed regularly for last week but till date we have not received any resolution from homeshop18 about our complaint.
I have annexed bill with this complaint.
Thanks
Awaiting for your reply

With refrence to compliant number #1801956. I purchased a gown from home shop 18. Order no[protected], dated 16/3/2018 received on 20/3/2018, price. Rs..999 + 151 (Delivery charge).. Total amount paid in cash rs..1100.00. The quality of the order received was not up to the mark and to refund the same i tried calling your customer support enormous times but was unable to connect to them as they were busy attending calls, to which i finally sent an email to customer service on 23/3/2018. It is annoying how unprofessionally the support staff replied that i should have emailed/called within 48 hours to get the refund. If you are making such deadlines you need to make sure that you have enough support staff to acknowledge all the calls that are made on your support number. Also please note that calling your customer care is not the sole work i do in a day.
If you are making a rule then it is your duty that you provide enough infrastructure so that every problem is getting acknowledged otherwise it is just a way to escape by providing low quality product and then making sure that the customer could not reach up-till the support executive.

This compliant in regards to having errror app on mobile app. Product code 34272539 bella casa 11 pocs bed set on your specification there is written 2 single bed dohar but on image there is showing double bed comforter i want to ask u to please show correct image soon. I mailed to them aslo but no image add still. Poor ireesponsible waste dumb site.

Order no.[protected] ordered bed sheet protector combo of 14 items, but received just 6 items and issue coupon worth rs.240/-without any consultation. I want to know how you have determined amount of rs.240/-as refund for 8 units which were not delivered to me.

I have put up order for 2 dress for my wife but received units are altogether different from shown in television so we have returned the dresses and you have issued coupon for our amount. Now we have ordered sheet protector y paying rs.999/-by applying coupon and balance rs.600/- by credit card. But this time also we have received less number o[censored]nits.

Service is pathetic, if you have not total units available which we have ordered why you accept order? Or at the time of dispatch you have to take prior permission of mine. If you are not possession of total number o[censored]nits as ordered by me you must have to cancel the order by your self? Why you accept orders beyond your capacity.

Dear Sir,
It is bring to your kind notice that I places an order for Swipe ELITE X mobile vide order no. [protected], on 14-3-18, the parcel was delivered to me on19-3-18, against cash payment, but when I opened the parcel The battery packed was not matching with the specification as was shown in TV as well as on the box it is 3000mAh where as the battery supplied is of 2500mAh only, I contacted HOME SHOP 18, customer care executive twice on 19-3-18 & 20-3-18, but they took me on hold for more than 40 minutes but no proper reply was given to me, they are asking for compensation, but I want replacement of Battery with proper specification, please look in to the matter and arrange exchange of inferior battery with same specification,
THANKS
A.Sami
General Manafer
Krishna carbon paper Company

Today i got a message from hs18 that i have received a tata safari as first prize in a lucky draw and i need to pay rs 126000 to complete the formalities. To get confirmed, i called on the given no and after talking i found that the offer was a fraud and he warned me that he will see me back (As a revenge). Can i know how my personal detalis such as my name adress and phone no went to him?

This compliant in regards to having errror app on mobile app .product code 34272539 bella casa 11 pocs bed set on your specification there is written 2 single bed dohar but on image there is showing double bed comforter i want to ask u to please show correct image soon.i mailed to them aslo but no image add still.poor ireesponsible waste dumb site. Sending an snaosort aslo..please.