| Address: New Delhi, Delhi, 110001 |
I, himanshi arora, purchased honda activa 4g in december 2017 from j. B honda rani jhansi road, jhandewalan. Since the day i purchased this 2 wheeler, i am facing some or the other issue which i have been continuously reporting in all 4 services by the company but the service center is unable to diagnose the problem and fix it. J. B honda itself gave me a new vehicle that had a dent in its body.
Problems in my vehicle:
1. In less than a year the battery of my honda activa 4g has been replaced 3 times because it didn’t self-start at all. Once it has happened that my scooty got break down and i had to drag it 2 kilometers back to my place.
2. There’s an unwanted noise that has been coming from both the wheels since day 1 and i have been reporting the issue to the managers of service centers but the issue is not yet fixed. So much noise starts coming from the wheels when i accelerate my scooty.
3. There’s a problem in fuel meter as well. At one point in time, the meter shows that the tank is full and just after driving 4-5 kilometers the meter will drop by 3 or 4 points.
Every time i complain about the issue to the manager of honda service center located in anand parbat and d. B gupta road, they promise to fix it but they are unable to do that. The strange thing is they were even unable to diagnose why my 2 wheeler is not picking self-start. When i went to battery dealer they said the battery is working properly get it checked with service center and when i went to service center, they asked me to get the battery replaced. It is not even one year that i have purchased the scooty and the battery is replaced 3 times.
I got my vehicle’s first 3 services done by the service center in ananda parbat and after their continuous failure to fix these issues, i got the 4th service done by federal auto work situate at d. B gupta road. And just after a a week of service, my 2 wheeler is again making too much noise even at the speed of 25km/hr.
I want honda 2 wheelers to resolve the problem and get all these issued fixed asap or take their vehicle back and return my money. I am just so tired of complaining and the terrible service honda is providing.
Honda 2 Wheelers India customer support has been notified about the posted complaint.