Honda 2 Wheelers India Complaints & Reviews

Dear sir/madam,

We have purchase new activa 4g date : 27.09.2017
Chassi no. Me4jf507jhu565709
Engine no. Jf50eu5565762
Dealer code mh020008

We are facing start problem from the date of purchase.
Minimum 25 to 30 times we have to press the shelf start button & 10 kicks
After doing that mistakely starts. Suddenly on the signal when we stop activa the same problem occurs

We have did our first service at venetion honda - hem agencies (Nagpada mumbai)
We gave all instruction to service provider about the problem
After the service the problem occurs again start issue
We went back again to service center and ask them to solve the problem
Well then they adjusted something and informed us that the problem have solved but again from the next same issue same problem

Please solve the problem or we may go to consumer court.

I bought the honda unicorn from authorised dealer on 22/11/2017. I completed 3500km till now. But suddenly from past two days the tapping sound is coming from engine i don't know why this happened even i service my bike regularly on honda service centre. Honda2wheeler india please resolve my problem. Don't push me to file a case against the company for providing faulty bike to me.

Hi is this is to inform you that regarding my bike engine (Jf39e[protected] issue (Model : dio colour : orange, registration number : tn10ba6742,) i had purchased my bike 4 months ago in (Suryha honda porur, chennai). Form the day i had purchased my bike engine was not proper when i approached at bike showroom iam not getting proper respond form the store end. Please check and help me to rectify the issue as soon as possible.

While paying dp of ₹10, 540 for activa 4g from my credit card today cashier deducted ₹10, 750 (Including there processing fee of 2%) and proveded with recept of ₹10, 540 when i asked why is there discrepancy in the amount deducted from me and received by you he said its there processing fee which the charge from customers and provide no recept for it.
When i insisted for a recept of ₹10, 750 chshier rudely said provide cash otherwise this is what they do and can not help it.

When making it an issue and after lots of argument with manager and accountant they provided me with another recept of difference amount that is ₹210.

This was embarrassing and casued distress.

Sir,
Maine sparsh honda distt fatehpur up se july 2016 me hondy sine bike li thi. Har service me maine starting aur race ki proble batai, lekin aaj take mere bike ki proble solve nahi hui. Phir[protected] ko store order register me complain likhai, kint jab bhi pata karne jata hu to 9-10 din baad pata karne ko kahte hai, lekin aaj tak meri complain ki sunwai nahi hui. Pl meri proble ko solve karne ki kripa karen.

Pradeep kumar verma
[protected]

This is in regarding lowly quality of services offered by your company. I put my activa 4g in service and they told me you will get call once it done. While i check my activa on my expensive accessories they makes some scratches which is unavoidable.

I am upset with the services and i am really disappointed. I am well aware of your company name and have approached keeping in mind to get better services which proved to be wrong. It’s a pity when i can see that your company has made false promises in providing better quality services. I am not interested in carrying out further and would not recommand anyone to purchase anything from this service center because they don’t have value of old customer they only want to reach target without satisfaction of customer.

It is really disgraceful to see the company has made its reputation in a market about offering best vehical facilities but somehow it has failed to keep up the promise nevertheless paying so high it wasn’t expected.

Kindly take action against all staff members and service provide owner because this may affect on honda company. I respect company and hope they will take proper action and give me justice in this. The members name who is including in this case is nilesh, manish, and other staff members who is working with mansi wings honda ctm.

Below is my service provider details:

Name :kiransinh vaghela

Vehical number: gj27bp8337

Contact number : +91-[protected]

Dear sir/ maam

I am writing to intimate you that i have purchased activa 4 g
Vehicle no. - dl6saw7438 from
J. B honda showroom, rani jhansi road, new delhi in august 2017 in my name (Anjali gupta) and as per your terms, four free service are complementary to the service.

When i went to avail my second service, an employee told me that i have to buy an amc and i won't be getting free service because i got my service book misplaced during the first service. It's very disheartening only because somebody have lost his/her service book you have to undertake amc without any reason and that to by paying additional charges of 1070 bucks. It's completely unfair on your part not fulfilling the promise.

I request you to consider the issue and suggest me the requisite course of action that i need to take so that i can avail the due service without compulsion to undertake amc or undertake adequate action on your part to rectify it.

Thanking you
Anjali gupta

Its been one year i bought honda hornet, i am completely unsatisfied with the service i received from svm honda avadi, chain sprocket getting into problem 4 months once and i cant feel the ride comfort like before after service. Spending 1 lakh on a bike and received unsatisfactions, kindly provide me the solution.

I hope honda will take this with serious actions, for better customer satisfaction to continue further with honda products.

Contact:[protected]
Name:dhena dayalan. K

Dear sir,
This is to bring to your kind attention and perusal that, i have booked activa i (Pink color) on 13th january with a token advance of rs 1, 000 at hasan honda, pondicherry. After 10 days on 23rd january, have got a call from hasan honda stating that “my vehicle is loaded and they requested me to pay full outstanding amount of rs 54785/-“.
As instructed by them, have paid full amount on 24th january including spare part price (Rs 1133). But after a week, hasan honda gm says the following lethargically.

 they claim that, they have called me on 14th january. Which is government holiday (Pongal as well as sunday).
 they says that, i have no right to see the vehicle before delivery and choice of selection also not available.
 they also says that, it will take 15 more days for delivery. If so what is the point in paying full amount 15 days before.

The above thing making us to panic. And all the customer’s in pondicherry facing similar issue and i am totally disgusted because of these people’s. Hasan honda is damaging brand value of honda.

Hasan honda gm is uttering few harsh words that, honda will be responsible for the fault in vehicle and we are not accountable!!!

I haven’t seen pink color activa i vehicle in showroom. I had booked only with reference of picture (Pink color activa i) in template.
They says to every customers who walks-in to showroom that we will get the vehicle only after 20 – 30 days.
What is the purpose of placing a showroom in such a big commercial city.
I have faced same issues before 2 1/2 years while booking honda shine.

Have attached all supporting documents

With regrads,
A. Arasu
[protected]

I purchased a unicorn 160 vide chassis no.: me4kc20 [protected] in the last week of oct 2017 from maansasrovar honda - velachery, chennai.
First service was done as per the company's norms.

In the first week of january 2018, i found speedo meter selector knob was missing. I took the bike to the service dealer where i bought the bike. They at the first instance said, that cannot be replaced, a bigger part to be replaced but on chargeable basis, not covered under warranty. Etc etc...

When i insisted that it is a problem with bad workmanship or quality they said they will check with honda and revert.
2 weeks passed, i again went to the dealership, they said honda also rejected the claim to replace it under warranty but i can purchase the part. Helplessly i called their customer complaint call center no. They received the complaint, acknowledged the complaint via sms ([protected]). After two days i received a call from the dealership that it can be attended under warranty, i have to pay for the part/s. I emphasized that it is a pure quality problems and general warranty terms can't be applied. They turned deaf ears. I again called customer care. They again acknowledged, the story repeated several times. Now it was almost a month, i took the bike to dealership again and they said the part has arrived and they will fix it on chargeable basis. Without any option i accepted for the charges and left the bike in service center. Later may be more than 5-6 hrs, i called up the service center and i was shocked to receive a news that speedometer display is also damaged and i have to pay rs.6000/- to get it replaced. None of the discussions, dealership people talked anything technical. They only talked about warranty, charges, money etc. Once they have also closed the complaint that the speedometer is tampered!

It is a clear case of honda's unfriendly service. Dealership dictating terms with customer, poor quality of assembly and above all of this audaciousness with a customer.

It can also be a tact of dealership to make extra money by selling parts by hiding quality problems.

I am extremely unhappy with the way honda deals with the quality problems and customer complaints.
I just want a technical person from honda to call me, understand the problem and acknowledge. Not from dealership.

I had given my activa in universal near nid paldi ahmedabad service centre. Problem was no self start and employes are asking to wait 15 days for parts.. How it is possible to use a kick in activa 15/ 20 days. Customers can't wait more than 24 hrs for self start if it is used several times in a day... If parts are over they should have immediately placed order not waiting for the customer to come with requirement of that particular part. All parts should be there at service centre. Atleast important one ones like of self start

I have purchased a honda activa 4g from mahamaya honda agency, ambikapur, chhattisgarh. From the date of purchasing activa is not running smoothly, when we race the accelator rough sound and vibration observed. I have contacted to the mahamaya agency but they are not able to recognize / solve the problem. So you are requested to provide me tangible technical support from your end to increase more faith on the company.

Regards,
Uttam dubey
Ambikapur (C. G.)

Hi team,

I am shreepati jha owning vehicle number: ka 02-hw 4969... I am unhappy about the after sales service that prime honda has provided... Today i again
Have given my vehicle to the prime honda service center (Job card: 137723)...
Chassis no.: me4jc36khd7291224...
My vehicle issue is long pending from last 4+ year... Only have paid bill from last 4+ year, but no solution yet... Please help me in this regards...

Thanks and regards,
Shreepati jha.
Mob. No. :[protected].

My honda activa i yellow colour purchased last year.
All the plastic body parts are damaged and parked my scooter in service center (Ratnaprabha motors aurangabad be) and wish to replace against that i have taken quotation on 22 jan 2018 and asked to make all the required parts. Till date after a regular follow up with dealer and company and customer care too, they are unable to produce. The managers sitting in chairs and drawing salary in 5 digit even don't care about the pending cases since long time. Though it's their duty to get reporting for the same. And the worst thing is irresponsible excuses.

Sir its me mohamed rabbani. I bought honda grazia in the date 3/1/2018 lakshmi honda gobichettipalayam, erode district, tamilnadu i already have complained about the customer service of the showroom (Is bad). Now the bike is not yet registered by government i am waiting for advance number may be comes after february 15th. Today i went to the showroom for 1st service but bike is not given to me back because it's unregistered. My question is how they will delivered me in 3rd january without registration. Because they want to close the previous complane. Which was given by me. Now they people take revenge on me and many of this showroom bikes are rooming on road without registration but they are cornering me only because of the previous complane. I was very disappointed and hurts alot by this situation.in first complane they have not apologys me. So please take action of those employees and managing director
My contact no:[protected]

Bought a honda cliq for my wife from raj motors ajmer. Regret i was dealt with in a most unprofessional manner. Even after paying the full amount on the spot i was made to come to their showroom a number of times. The following points to be noted:

1. The helmet bought from the shop does not fit into the dickey. The manager denied the fact until it was conclusively proved to him.

2. Papers for the scooter were not given to my wife even after several visits to the showroom despite fulfilling all the requirements set by them. It was nothing short of slackness displayed by the staff.

3. When finally the papers were handed over, the staff was not able to even copy down the spelling!

4 now they have asked to come after month to get the number plate! It is something the salesperson could have informed us in the first place.

5 a very shoddy perfdormance by the honda staff by all means.

Dear sir/madam,

As above said the complaint getting issue once in a month, after getting off we try to start in all possible way. But we couldn't start and we giving to showroom service station. They will make some minor bill and give it to us and saying it's minor problem. Several time we issue a complaint but they couldn't find the solution.in the last free service we given the feedback form and we mention this issue. And we got the feedback call we mention and yesterday we got again the same problem.
Kindly do the needful and solve the issue as earliest.

Regards,
Deepak

Team

Normally when we are booking for a scooter, showroom executives
Normally explained detailed budject and everything about the same
Even i was happy from our executive explainations
And that day itself they said clearly there is some additional fitting
Charges you have to pay rs 3500 if you required horn, grill, mat etc etc
I agreed and i payed also.

Today i got my honda activa 4g. During the time of delivery from showroom i just randomly checked my scooter and i found there is no usb mobile charring point, and i asked about that to executives and there are saying if you paid extra 500 they will fix or else they won't
And i asked them again, if there is a some kind of additional payment
Then why don't you informed before and why don't you added this on my additional payment which i already payed.

Again, they are saying like this is honda policy
If you paid extra 500rs they will fix the point or else no

Its just matter of 500. I know but i want to know whether usb mobile charring point honda is providing to customer if they payed extra money???

If it is yes then why you are showing as a big thing in your advertisement
And in broucher as a special feature???

Showroom

Evm honda
Vytilla
Ernakulam
Kerala

Drop a mail if anyone from honda is going to replay [protected]@gmail.com

I m send lot of email's but company not reply and not take any action on Kaizen Honda Ichalkaranji Dist. Kolhapur (Maharashtra). He is Cheating with consumer's and he get down Honda co.'s reputation day bay day, lot of people are not interested to purchase Honda vehicle because of him, (check Honda App.) but Honda company not Care. What is this????
I want justice.

The activa 125 (Scv125h), engine no. Jf49e82190229 & hsn code 87112019 purchased vide invoice no. Dl01001717v04304, dated: 18.01.2018 from authorized dealer named absolute motors, 1-c, vivekanand market, sector-i, r. K. Puram, new delhi-110022 (Cell: [protected]/[protected]) has been giving various troubles from the day one i. E. From 18.01.2018. The vehicle was handed over to the dealer a number of times for attending the trouble shootings. Inspite of all their efforts it is not working properly at all. The aforesaid activa 125 is found to be a defective item and needs to be replaced immediately before the issue of "registration number plate". The automobiles need to have an "pre-delivery test" before handing over to the customers. Kindly acknowledge & record my complaint for a immediate replacement by another activa 125 duely checked before delivery.