| Address: Darjeeling, West Bengal, 734405 |
Dear sir,
I am a Honda customer. Today my bike is given to servicing, but they are can't delivery my bike today. they are told me i can’t received call. Sir i send you some photo, i do not received any miss call or call. I am all ready active call waiting service. I think one or two time call me & next time no any contact, no inform me, i know 7.00 pm service center is closed, then i under compulsion call service center & call 6.43 pm but some number is off & some number cant received(only ring & ring).Minimum 20-22 time latter one person received, He directly told me now office closed right now is not possible. so i can understood what’s I am downing now, Because Tomorrow is Sunday it’s not possible & tomorrow is festival its my urgent. directly Monday, it's not fair. When i call if they are told me come as soon as possible, only two min i present service center But who received my call, he directly told me not possible now.you contact Monday after 9 O clock. too many time i request please, but they are no any replay.
So sir please flow my matter, they are cant do next time any other person.
Shree Shanti Honda Thank You Burdhwan Road, Sankar Roy
Siliguri, mob no. [protected]
West Bengal.
Pin Code – 734405
Phone no- [protected], , [protected], , [protected]
[protected], , [protected]
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CUSTOMER COPY
WB020002, SHANTI MOTORS, BURDWAN ROAD Tele: [protected], email:[protected]@GMAIL.COM
Job card no : JC-WB[protected]
Job card Date: 05/11/2016
Frame NO: ME4JC711HFT004193
Reg. No : AH8922
Service Advisor Name / No. : SAGAR BANERJEE
Honda 2 Wheelers India customer support has been notified about the posted complaint.
And the supervisor of service station doesn't pick up the calls.the name of supervisor is naveen and the contact no. Is [protected].
Please take the action against him immediately...