Honda 2 Wheelers India Complaints & Reviews

I have purchased a honda dio On 13th of Oct'16 at Guwahati. First I took the vehicle to home and realize that a sound coming out from handle bar. I immediately visited dealer and they confirmed that the asset has a manufacturing defect and after my several request they have changed the vehicle. I took the next vehicle & came to home and realize that again a sound conming from handle bar. Now they are saying that the shock absorber has a manufacturing defect and they will replace the same.
Is this the way of selling a new vehicle. Now I decided to filing a cosumer case against the honda dealer.

Hi Team,
This is getting a little serious issue now. I had submitted a complaint with regards to my 2016 HONDA HORNET STD White complaining that there is no pickup in my Vehicle as it is not crossing 95 Kmph. I have not bought a 1 Lac worth bike for going in speeds at 40-60 kmph. I earlier too had mentioned that I am an ardent weekend rider who go for short trips over the weekends and my bike is not performing up to the mark. This is really ridiculous and did not expect a bike from Honda Stable to perform this way. I had the technicians at Dhruvdesh Honda Manyata Teach Park service center look into this matter, however rectified it and now I have strange noises coming out of the Engine.I had gone and left my bike there on this Saturday the 15th Oct complaining about this noise and however not heard back from them ever since. Its is not a nice feeling to leave my hardly 6 months old bike worth Lacs overnites at Service Centers for the error or a defect of my engine which is again a pure indication of Honda's mechanical mistake.

I would request you to please kindly replace my bike or if not my engine at the earliest or else my Advocates will be speaking to you over this matter now. This is a pure indication that the guys at Dhruvdesh Honda maybe not technically trained to curb my issue and needs to be looked at or diagnosed by Engineers at the Honda factory now as it is never ending saga and not being rectified. Now looking at this I have a strange feeling that there is seriously something wrong with my particular bike as when other Hornets can perform why not mine? I am not buying a bike for the first time and I have namely 4-5 bikes from Honda stable in my immediate family but this is the most bitter experience I ever had and my Hornet hasbecome a nightmare for me now "THANKS TO YOU GUYS". I also own a Honda City too and is a Loyal Customer who believed in HONDA however by this particular bike I feel you guys have proved me wrong. This is not just like any other email and I request you to please look into this ASAP before I take any further action and make this a potential escalation to the higher ups. "I HAVE LOST MY PATIENCE NOW".

' Give me back my money or replace my BIKE OR ENGINE' Choice is yours :-(

Previously I gave a complaint about extra charges quoted by Santosh Honda show room and Amaravati Honda show room for CB Unicorn 150CC Bike in Guntur Town

I got a message regarding issue has been resolved at 5.39 pm today with ticket no. 1-[protected], Santosh Honda Guntur people contacted me and asked about bike purchase, I told them that I purchased bike from Amaravati Honda. They taken details of my purchase. no one discussed about my complaint of extra price than invoice price, they given receipt of 85200 and 2600 as insurance charges. But I paid rs.[protected] bike value + 2600 insurance charges). but your on road price is rs.81270 told by your customer care people. How can your show room people taken extra charges from me and from all customers. we enquired all major cities and major town Honda show rooms, every where is same situation, every where price was rs 95000 to rs 100000.

I need the bike, I want the bike of my interest. with the extra cost I purchased bike and given complaint to you. I am requesting you to refund extra charges taken by your show room people.

show room people are saying that they are loosing rs15000 from Honda Unicorn 160CC bikes and they want to recover from Unicorn 150CC

my issue was not resolved, no one are discussed about my complaint. How can you messaged me that issue has been resolved.

I am not satisfied with your response and I need revert and action on this.

regards

Harikiran

[protected]

Dear concern,

Its not a gud experience when i give my bike for 4th free service in your service centre (axis honda fazal-ganj kanpur) on 17.10.2016. i did buy a dream yuga in 18.10.2015. by mcs honda chunni ganj kanpur.

Axis honda service centre told me that your coupan no is expired. you should come before 2 days..
Ok. fine. but i ask you one thing. at the time of third service why they did not give me due date or write on my cupan diary. also they did not call me or remind me.. any single time...

Please do the needful... your are requested to please look into the matter
And provide me fourth free service...

Sir
I Own an Honda activa KL.07, BS8152. I have given for service at EVM Vytila on 20/8/16. I had given for normal servicing and also to change front plastic portion, front handle bar with genuine Honda parts. After getting back the vehicle, the next fourth day the call received for service feedback. I told them that some missing are still there and my father will bring the vehicle for checking. Then after onam holidays, I went to the office 12 km away from my home with my activa. In that evening when I self start the scooter to return to home there was no response as if full battery charge was drained out (please note the battery is the new one). With the help of my colleagues the activa got started and on the way back to home the sound of the horn and then indicator buzzer and lastly the front lamp all went off completely. The next day I again went to evmHonda, and this time they told battery to be changed. I strongly believe that the wiring they did during the service was not in the proper way, which damaged the battery. As I told the battery is the new one and within the warranty period, so I got replacement of the damaged battery. Again after replacement the self start problem shown. Then again I visited evmhonda for checking. This time they told crank everything is damaged and about 8000 rupees work is there. I asked how it happened they told without oil the vehicle is used and due to absence of oil the crank everything is get damaged. What is this. I got serviced my vehicle with oil change for almost rs 3500 and there is no rough usage of this vehicle I am strongly doubting that your misservice made my vehicle got repair for this much of huge amount. The vehicle was running properly before the service. But after the service one by one it is getting damaged.

It is requested to look into the matter personally and do the needful to get my vehicle repaired properly and make my vehicle problem free without further payment.

MANJU. L.V [protected], [protected], [protected]

Hello sir. Your shine sp wheels is dangerous please retype this wheel modal.any stone and iron rode. Wheel center space enter. damage vehicle and driving prison hospital join position. It's wheel modal. Please check. Thank you. I am also your costumer. I am interested shine sp but wheels problem. Please retype. Thank you
Gopi krishna Reddy Dwarampudi. Nellore

Dear Sir,
I m a owner of Honda CB SHINE motorcycle residing in Indirapuram Gahziabad which was purchased from M/S SANGAM HONDA - a authorised distributor of HONDA Motorcycle & Scooter India Pvt. Ltd. and having dealership showroom in PLOT No. A-23/6, Site IV, Industrial Area, Sahibabad, Ghaziabad for dissatisfaction from customer services.
Today morning dated 16/10/16 i have gone at his showroom with the above mentioned address for done 2nd free service of my HONDA C B Shine and they have given delivery time of bike is 12.00 P M. today.
At 12 P M sharp i was reached at his workshop i m shocked that workshop is totally closed due to death of the relative of the Owner of the workshop.
My bike and other so many customer's bike get struck inside the showroom and no single employee was there to handle the customer and found only 4 nos. security guards at main entrance gate and even gate also get locked.
They told me that no showroom staff is here and tomorrow morning you will come to get delivery of your bike.
No prior information provided by showroom manager /incharge to us that some problem occurs and came to get delivery of bikes before showroom locked.
I tried over phone but everybody's phone get switch off.
if they are not handle the customer dealing then why open the showroom.
My complaint is to close/shutt down the showroom and taken back the dealership from SANGAM HONDA SAHIBABAD, GHAZIABAD as they leid down the name and fame of the reputed company HONDA MOTORCYCLE & SCOOTERS INDIA PVT. LTD.
if they want to locked the complete showroom then before, its responsibility of Showroom Manager /Service Manager to inform the customer whose bikes./scooter inside his premises.
How can we go to office tomorrow or how can do attend todays's schedule work assigned without bike.
Its complete negligency and poor execution of the SANGAM HONDA dealer showroom employees and most mistake of Service manager/admin manager that before locking of complete showroom at least inform to bikes owner to take delivery of his bikes.

I have given by bike Honda livo for 1st service on 23 September 2016 when the bike travelled a 973km. The service people claimed that that they changed the engine oil and charged for that. Surprisingly the engine oil is dried at 1850km I.e I travelled less than 900km after servicing is done. The engine oil should be changed at[protected]KM but it dried at 1850 KM.

ATTN:Jupitor Honda, near RTC complex, Vizag

I brought honda active 3g for price 66, 000 including fitting at svm dealer kolathur and sales person informed me that will provide helmet as offer once after registration. After registration today i went to get offer helmet, the manager at svm kolathur started to shout. He treats customer badly by shouting at them. I never ever suggest any one to buy any bike at this showroom..

Sir
I have purchased activa 3g from geeta honda near awadh university faizabad u.p 224001 on[protected] n I have driven only 30 km only 2 my house n there is starting problem front medguard is jam n also the key is also not working properly
I have given to company and they repaired the petrol pipe in just 5 days old activate n also repaired medguard in new activa
I hope u understood my problem that in new activa how come it could be there we can put finger on your company reputation
Sir its a request to change my activa bcoz its new and there u have rapaired...

Your unsatisfied customer
AMRITPAL SINGH
3/2/68A mukeri tola faizabad.
224001
M.no.[protected]

Hi,

I recently bought this vehicle 6 days back.
From the second day onwards it started giving air lcok issue in fuel tank.
I have complained it to its dealer, but the resoponse is very slow.
I wanted to get it escalated it as i fed of your dealers service.

Please help me out.
Im about to post this in FB & twitter.
Really feeling bad about honda's trust.

I have serious suspension issue with my bike. It is very hard and suspensions are not at all shock absorbers. Have visited service centers many a times but no progess in fixing it since the service engineers/mechanics are not aware how to make it soft and shock absorbing.

I am very sure that it is adjustable since when i took it for compliant for the first time they have adjusted the suspension smooth. But when i gave for the next service again the problem started(must have adjusted during regular check).

Post to this i have requested them to make the suspension as smooth as before many times (nearly 10-15 times) but they gave back with even harder suspension.

Once i visited their service desk and checked with them and they stated that since this is new variant, they have not been instructed how to adjust the suspension based on the requirement.(Unfortunately i have not visited the service desk when they corrected it for the first time which is the normal practice)

Would be happy if someone helps to get it smoothed / to contact the person who have knowledge about this and able to alter the suspension settings as per my recruitment.

This is with reference to my concern regarding following:

1. I visited service centre on monday 5th september 2016 for service of my honda activa and then floor in-charge ask me to come down stairs and told that along with other problem clutch assembly of my activa need to be replaced and it will cost 2800/- (Approx.). After this i came back to waiting area and check my extended warranty document which says clutch assembly is covered under warranty. Then i re-approached floor manager who initially declined that clutch assembly is not covered under warranty but when i shown him the warranty inclusion document he advised me to talk to manager. Then i tried to meet service centre manager whom i could ultimately meet after half an hour. He upfront told me that he is aware about what i intent to say but part to be replaced is clutch plat not clutch assembly. For me its more playing around words as initially floor manager insisted that clutch assembly is not covered under warranty but on my resistant he advised me to meet service centre manager which itself shows that they were trying to cook a story.,

2. Further to it indicator buzzer was working ok but with initial delay (On left indication) for which my concern was noted in job sheet but post service it stopped working when i raised this concern i was told that buzzer may stop functioning because of some water during wash process but same will work once water dries up but same is still not working and now service centre says they don't provide buzzer thus i may get it repaired/ replaced somewhere outside but my concern is that on first hand why should i be advised to take my activa to some local workshop and second thing if it was working fine before handing over the vehicle to service centre then its responsibility of service centre to return same to me in working condition.

Now customer care team (Ms neetu) says clutch assembly is covered under insurance not the clutch plate (Though initially i was told that clutch assy. Need to be replaced and on my saying that it is under extended warranty, customer care team is changing stand). Even she asked about kms active has run i told only 9000 km as on date. Further to it about buzzer initially she told that it would be replaced by service centre and now says that it is more then 1 month (Though i lodged complaint on 8th september itself) so establishing my claim would not be possible and only way out to go and talk to service center (And its up to them to accept it or reject it). Otherwise replacement of part damaged at service center foc is not the policy. And on top of it they says as policy matter honda cant respond to mail in writing.

I bought a new unicorn 160 combi brake august 2015 kl 01 bu 6070 from marikar motors trivandrum kerala. When completed the second service 11000km started engine missing problem.. That hurt me toomuch... I complaint to service centre.. They maintanaced by three times.. Now vehicle is 99% ok, but now started another complaint... Very poor mileage condition... Only 30 km/litre
... Now i am mentally dippressed.. Bcz honda says 62 km/litre... I never expect from honda like performance... So pls help me.. As soon as possible...

Dear Sir,

Please help me Honda Activa 125 cc has been provided with a poor quality un-durable rubber switch on the meter, after rains my Activa 125 electronic fuel indicator, distance meter and speed meter have stopped working,

When i asked the Company they are saying switch has been damaged and hence warranty is not applicable, I have not damaged the switch, it is subject to external environment and being highly susceptible and undurable can be easily damaged by little means also. I even asked them to provide me a claim under Insurance as i have taken zero depreciation insurance Honda Activa Dealer is not supporting me.

I have also taken additional Warranty cover, i feel i am completely cheated and there is no one with whom i should go and file my complaint.

My Warranty cover my insurance cover with zero dep, additional warranty cover is totally waste.

I want refund for my additional warranty cover, immediate replacment/ repair of switch and restoration of fuel, speed and distance meter .

I have also filed a complaint with Company and awaiting their final response on the same.

My Vehicle No is GJ01 SV2586

Please Help.

Regards
VArun Parakh
[protected]

Sir,
I s. kumar [protected] did cash payment (invoice no - 4107) on yesterday for new vehicle honda shine 125cc at autofin ltd, uppal, hyd-telengana-39. they shown new vehicle & after two hrs they are giving used vehicle and they are not ready to give another vehicle said come after 2 days will replace the parts as invoice already made we can't cancel.

I purchased a bike two months ago, from honda showroom j. b. honda
Amar park, zakhira delhi

After a week i found that my bike is fully affected of junked in several areas.
1. spl. chain wheel.
2. not performing as new bike.
3. issues on leaked air in rare wheel
4. i received my bike when shine sp is not available anywhere. so i am afraid of that i am given an old bike.
5. issue in gear shifting.

This is the first free service for my vehicle Honda Activa. I was so exited before sending my vehicle for free service at Avinashi road. When I went there to get back my vehicle after free service, they gave me a bill for oil and some accessories, that is Ok but they are very keen to collect the money only, when we pointed out the white dots are there ( not wiped) in the vehicle no one care. it seems there is no supervisor or some body to monitor whether the vehicle been serviced or not. I would like to know what is free service, It seems the ad in the TVs are fake or they lie to the customer in service providing. I have attached the video about the white dots. I have pointed out 6 complaints. Because of the above reason now I have doubt that none of the complaint have been attended.
The Service date is 08/102016

vehicle TN-37 CQ 8682

I have a honda aviator scooter. I got an annual maintenance contract done at pickuphonda service centre in faridabad. The amc had additional 3 free servicing. However, i found that the service quality in terms of the behavior and the work done is of poor standards.

Hence after checking on telephone with mr. Gaurav arora ([protected]) at faridabad honda, i went to hand over the scooter to the new show room in faridabad. However, they refused to accept the amc done at pickuphonda service centre.

I am an air force offr and move around various cities. If the company is providing amc, it should be valid at all authorised dealers of honda scooters.

I had no choice and gave the scooter at the new dealer, faridabadhonda because i dint wanna go to pickuphonda and again go thru a painful experience.

Pl intervene to validate my amc at faridabad honda.

Gp capt s nair
Indian air force
[protected]

I am sorry to inform you that lock &key system in my honda shine bike is going out of order frequently since the date of purchasing. Already 4th free service has been provided by ur authorised service centre sgbl honda at cuttack. Odisha. But they couldn't able to solve my problem. I think they are not taking it seriously. My vehicle's reg. No is od05q 5995.
Pl intervene into the matter for restoration of my faith in ur company.