| Address: Purushothamapatnam |
This is Kiran E. from Guntur Dist. Andhra Pradesh. I was given my HONDA Shine bike at Santhosh Honda Showroom at Chilakaluripet Town, in Guntur Dt in the month of August, 2020. In that showroom doesn't maintain norms, regulations and service responsibilities because they haven't appointed experience technicians. I have regularly doing the service my bike in that showroom. Even every time I have disappointed against my bike service. No. of times I told to staff & Technicians, but haven't response and irregularity behavior with me.
Mainly, they haven't taken Debit Card, Net Banking, UPI etc., they have taken cash payment only. I have very much irritate with them . Actually, I don't know they haven't accepted cashless payments. Last time, I have complaints raised my bike problems of Mileage checking, Wiser sound, Chain tight, very general problems.
But they haven't checking mileage because labor, technician are insufficient. And Service vehicles very crowd. But Bill raised Rs.1500/- .
HONDA is a big brand, lot of Service centers in India. but some problems are every service center. They have maintain responsible Company persons. So, I have complaint to the Company against Problems but I haven't any Service center / persons, I Was HONDA customer since 2007 onwards just I was spoke these words provide a good service and spare parts to customers.
Regards
KIRAN E
[protected]@gmail.com
[protected]
Honda 2 Wheelers India customer support has been notified about the posted complaint.
On the time of purchase Mr, Ravinder Mobile No. [protected] he is committing your RC and No. plate delivered in 40 days.
Today on 11 December 2020 on 10.51 AM I am calling to Mr. Ravinder he is asking very rudely call to customer care No. [protected] and [protected]
After asking Mr. Ravinder I called multi time customer care No. [protected] and [protected] but no call attended then I am sucrch your contact no. on net and called on Mobile No. [protected], [protected],[protected],[protected] but 11.00 AM to 02.30 PM no call attended by your staff
Then 02.59 PM on your no.[protected] call attend by a madam but she is asking very rudely my manager go to lunch and aap call na pic karne ka jhoot bol rahe ho hum to sub call attend karte hai aap apne executive Mr. Ravinder se bat karo ya showroom aa kar bat karo
Please tell me what is the process of your staff by customer handling and after sale customer motivation
and please tell me mari RC and No. plate muche milegi ya nahi?
I waiting for your reply
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Thanks and Regards
Yogesh Kumar Goel
Mobile: [protected], [protected]