Honda 2 Wheelers India Complaints & Reviews

I would like to draw your attention towards me as i made a payment for the new honda aviator dlx model on[protected] via paytm order i'd is[protected] amt rs 57035 and paytm guides me to go honda dealer in agra i. E anand ji honda on gwalior road and the dealer is saying that he would not be able to give me the vehicle because paytm is going to pay after 10-15 days and you have to pay the full amount in advance about 75000 rs then only u get the vehicle and also talking very rudely to us the manger of the dealer named lalit chaudhary so i would be very grateful if you grant me the vehicle as soon as possible so that i can't complain in the consumer forum court... Thanking you in anticipation
Rajeev kumar verma
[protected]

Hi, this complaint is regarding the inadequate experience within the honda service centres, ananda honda and haiku honda. My new honda grazia purchased 5 months ago has developed handle allignment issues post my second service with ananda honda. Bike was given on 5 different occasions bw 24th sept and 1st week of oct asking the service station to resolve the issue. On all 5 occasions the service mechanics have failed to resolved the handling issues. The same experience with haiku honda where the mechanics are incompetent. I dont understand how honda india can permit such inefficient workforce who are wasting time and money for customers.
Kindly note that the full amount has been paid (78, 000) for the purchase of the bike,

Dear sir/madam

I am facing service issue regards honda service center located in delhi parpatganj.
This service center service is poor not satisfied customer.

After that no issues resolve in one time
Customer visit many times but problem still.
Staff is good but machine and engineer is not trained.

Please solve my problem and take action

Thanks
Gagan
[protected]

Hi team of honda
I m sorry that i m writing my complait here. But i have to do it. In 2012 i bought ur bike honda stunner and i m very happy with this bike and ur company also. In honda 125 cc bikes i love stunner and cb shine bike. I was very happy with stunner.
But now i buy cb shine in july 2018 . I have a very bad expereince with this bike. Bqs this bike is giving many problems to me and the service centre team is not removing that problem.
1. First problem is the bike is doing missing when i drive.
2. Noise problem bike is giving very loud noise when i drive it above 45 kmph.
3.smothness in this bike smoothness is 0 from my side.
4. With in two week i m suffering with these kind of problem with this bike..And i was told to service team they do something in this bike. And after 2 or 3 days the same problem come again..

I m very disappoint with this bike..
In my freind circle i have also have honda cb shine i m happy with that bike. Nad that not have any problem i mentioned above..thats why i decide to purchase honda shine ..but that bike is come to me very bad bad...bad...

Sir mene apni scotty ki service 28/9/2018 ko shari balalji honda, bahadurgarh, haryana me karwa. Jab job card issue hua tha to mene unko bataya ki meri scotty ki battery is me problem hai.. Or waizar handle me awaj ho rhi hai. Mene service
Ke baad scotty recive kiya.. Do din baad shri balaji honda se mujhe feed back ke liye call aya mene kha nhi abhi meri scotty me kuch problem ho arhi hai hai. Me monday ko shri balaji honda show room per aya or mujhe yaha head mechanic alash se mulakat hui or mene apni problem unko bataya... Un hone mujhe wednesday ko bulaya. Me wednesday ko shri balaji honda showroom per gya or mene unko dobra apni problem bataya. Head mechanic alash ne scotty ki check kiya or bataya ki iske handle me band hai or scotty ki battery karab ho gai hai.. To mene kah ki meri battery waranty me hai.. Shri balaji honda me billing department me ms jyoti ne mujhe bataya ki apki battery excide company se friday ko aaye gi or fir hum apko dege.. Me ne kha madam tab tak me apni scotty ki kaise lekar jau.. Kya ase hi hota hai yha.. Ms jyoti ne kha yaha ase hi hota hai.. Ok... Jao jise aapko batana hai bata do... Yaha koi bhi customer ki presani nhi smjhta hai.. Yaha ka staff badi batamiji se baat karta hai... Koi bhi apni responsibility nhi samjhta hai... Plz slove my problem... Sir kya asa bhi hota hai ki waranty la koi part karab ho jaye to customer ko uska wait karna padta hai..

I purchased cb unicorn 150 on 31/05/2018 and i got battery problem within 3 months of purchase and i given battery to honda service located at kolar (Sri kausthb honda) after 1 month also i didn't received my battery what the service you are providing to the customers honda i am not satisfied with your services i hate your services i haven't used battery for a month and i want warranty to extend after 1 year also because i didn't using provided battery more than 1 month till now i didn't received my battery back if i didn't get my battery with in 2 to 3 days i will register complaint against you...

Have given my hornet bike no. 7732 and also given my helmet (Cost around 2500rs) to service centre on sunday around 2'0 clock to erragadda branch in hyderabad.
Now i have gone to branch to pick the bike and helmet. But they have given my helmet to another customer. I have asked to manager regarding issue but they didn't even answer my issue. They are using vulgar language with me. I have asked that please check the cc footage. But they are saying camera's are not working and said do what you want. They didnt give receipt also to me and talk very badly to me.

This is the way hyderabad erragadda branch treating the customers.

Please do something on this issue as soon as possible. I need my helmet.
. Please solve as soon as possible.

Every day we are facing starting problem with activa 125. Every morning need to pull choke to start with 2~4 self.

I visited honda service station in gurgaon (Ganpati honda) as well but as per them it will remain same.

Recently on 9th oct 2018 ganpati honda service advisor ascused that there is battery issue which he charged and installed again. As per him it is higher cc i. E. 125cc and we need to kick and pull choke every morning.

I am also using honda activa 110 for last 8 years but no such problem n performing much better.

Never expected such product from honda 2 wheeler.

Request you to resolve the problem and provide permanent solution.

Regards
Rohit garg
[protected]

Sir, 18/05/18 ko mene activa 5g silver rang ki aps honda (Budaun) (U. P.) se khareedi thi, or kuch time baad jab uske engine mein koi kami aa gai to mene usse theek krwane k liye aps honda (Budaun) (U. P.) le ker gya waha ki agency walo ne mera activa 5g theek to kr diya pr mere activa mein se "main stand" badal k ussme purana "main stand" daal diya.. : (

काम के नाम पर कंपनी का नाम खराब हो रहा है, क्या कंपनी ऐसे लोगों को काम पे रखी है जो काम की गुणवत्ता नहीं देते, जिन्हें ग्राहक से deal नहीं आती, इस बिषय को विशेष ध्यान दिया जाए अन्यथा, ग्राहक consumer coram जाने को मजबूर हो जाएंगे,
(universal Honda, ranchi, jharkhand,
Kathitanr branch, service man-, all staf) from _nazmul hoda, simaliya, ratu, ranchi, jharkhand, mob_[protected].

Below are my concerns and hope the same will be resolved by Honda Team ASAP if the company is customer centric and really care for their customers as others.
1) Salesman promised me for discount over phone in MRP and when I reached to purchase no any discount was given.
2) Dealer provide discounts to person specific and Bias behavior with their customers at the same time.
3) As per dealer offer published in Famous daily newspaper on 16th sep STUDDS helmet must be given to the customers again on 17th sep another offer published which states some additional benefits will be given a part of previous offer but at the time of delivery dealer refused me to provide STUDDS helmet.
4) I contacted owner for the same but he behaved arrogantly and rudely despite listening my concern.
4) pathetic customer service as no one asked me for a glass of water during my stay in dealer premises I.e. 12 noon to 5:30 evening even I fail to use their washroom due to worse and unhygienic condition.
Due to above all issues I am feeling that the dealer has cheated me.
Please look into the same and do the needful.
Timely response will be highly appreciated.
For your reference I have provided few information below.
Invoice no BR02000418V02704
Dealer: Muzaffarpur Honda
Date of purchase: 17 September 18
Model: Honda Dream neo black with blue stripes.
Dealer Name ; Muzaffarpur Honda at Muzaffarpur Bihar

I have also attached newspaper clippings of their advertisement.

Best Regards,
Manish Kumar

Hello sir, i have bought a new honda dio dlx model. When we gave the bike for first service in a showroom. There were problems in the service indicator which froze after the service and we felt drag during starting the bike. Then after the second service the tail lights stopped working and the pressure in the bike was so less. Inspite of this when i went to the showroom for service there was no proper service. They were just ingnoring it. So i pls request u to take necessary action again the showroom and its service centre. Thank you.

I purchased honda activa5g on 13 sept 2018. But company did not handover the following document's i e tax invoice, insurance, service book upto this date. Now what can i do about my vehicles first servicing. What is the problems to handover the above-mentioned documents. I purchased my activa5g from honda raj moters daryapur dist. Amravati maharashtra.
Regarding
Garjana

Dear honda customer service team,

I am very upset the way my complain is handle. If you see my below complaint number, i went to 21 honda they have keep my activa for almost 3 days, after 3 days they told me that very morning i have pull the chowk and kick start my activa. I have done for some days, and it works, now from last 7 days i have not started my activa and now when i was going to start my activa, it was not getting starts. Also after pulling the chowk and kick it for 100 times the activa not being started.

I have purchase this activa from pilot honda in month of feb 2018, in this 8 months time i am facing this issue for 4 times. I was using the avtiva for last 5 years, but i have never face this issue in earlier activa, but this activa is causing lots of issue. One thing is sure that i have received the faulty product or any part inside this is faulty.

The service center of 21 honda chandivali branch is not telling me the exact issue in my scooty, every time they give me new excuse. There are some question of mine.
1) why should i have to pull chowk every morning and kick it to start.
2) i am sure my battery is faulty, then why the service center people is not willing to change it?

I have purchase this bike for my wife and as a ladies she cant kick every morning to kick start the bike.

This is my final mail to honda team, if i will not get the permanent solution, i have find some legal way to get the permanent solution of my problem. I will complain for the seller pilot honda - mulund, service center - 21 honda and honda india.

I have paid 75000 rupees to buy a scooty for my wife, but till date i have not used properly. Now the situation is this that my scooty totally break down and even not getting start after chowk and kick.

Vch reg no: mh03cx1213
Chassis no: me4jf497aju015261
Purchase from: pilot honda
Service on: 22/08/2018 by 21 honda
Name: manish agarwal
Contact det: [protected]

When you will contact, since 5th oct. My activa is standing in yume service centre. No response from your side. What is your objective of customer response time, 5 years or 10 years! Very bad service. It was my mistake that i was purchased honda product. Next time i wil remimber. Third class service. I am traying same feedback, i will give to japan management also. Narinder sharma

Hi, i m v. Srinivasreddy from bhongir town, nalgonda dist, pin 508116, i own a vehicle honda unicorn 150 cc, and my vehicle no, ts306880, on saturday i given service my vehicle in kushal honda bhongir at 10am on that time service will be done by 2pm khushal honda people said but they didnt given in proper time and service not done by the evening 6pm and washing too, i asked several times to servicing people why servicing and washing not done by evening, they r not responding to me and avoiding me and not giving any answer, so that i taken my vehicle from khushal honda and done servicing by local mechanic, if you people wont give proper service to customer than why you open service centre, please take proper action on this issue.

From:
M suresh
1 vijaya kabilan avenue
Rahmad nagar
Malayambakam
Poonamalle.
Chennai 600056
Ph: [protected], [protected]

To:
The head office

Sub: the vehicle of a new unicorn 150cc on honda non function and fault so replacement of new vehicle or refund if possible

Respected sir:
As i am m. Suresh boght a bike on surya honda showroom 3/8/2018 unicorn 150 cc boght it... Tn12z4889 it's not functioning well as i made a statement to the showroom many times,
As on 1st service they mentioned as rectifying all errors as a new bike i asked for replacement as the bike was registered the said it's not possible to replace due to it's manufacturer defects so i used it for first service untill. As
.
I filed more than 10 complaints and but non was repaired instead the service performance was poorly done with plenty of scratches.. After plenty of debating they finally said ok to replace for the scratched parts. As i checked my bike again the accepted their mistake on poor service and replaced the rusted parts.
.
While driving home from showroom the faults was accuring again and again so i checked my near by mechanic they said all the faults were the same
The problems are.
Fork bend
Grear jamming
Noice from engine
Etc... With parts
..
As i went to the showroom again the another service men checked the bike and as he said no issue they made me to write a written copy that there is no issues. I refused so they removed the front faring and checked and said there is no issues.
As it was a new bike i met the branch manager gupta as he said to test on the road (Roadtest) was done and they accepted there was problems accuring as i faced so many problems and the lack of showroom service and responsibilities was poor mentioned
I asked for a replacement but they refused to do (As i called honda toll free number) and filed a complaint on the issue... The showroom irresponsibly replied me do what ever you want i will take care hearing all this i was so upset.
.
I call the tollfree number for (20) days
They asked sorry for not replying my calls intensionally
In a simple way..
I asked for replacement of my vehicle they said me to send a mail to the head office i mailed them but no reply came.
.
I went to the website and contacted the zonal office (No reply came) again and again i filed the complaint but no use
The regional office also rejected my calls and irresponsibly answered me.
Sam from (Banglore)
Asked the area manager (Manu)
And scold to complaint about the recent issues
Nothing happened!
(Finally i got the area manager manu ph number)
.
I called 27/9/18
I received
A message from honda to check the vehicle status and issues
I went on the actual day
.
(Showroom lied) that i never gave the bike to showroom for checkup after they knew they got into trouble seriously.
(Ganesh, arasu, gupta) we're called and asked inforont of manu as they accepted they failed to perform the road test and the (The reason was salesman quit the job) and they were scolded by (Manu) and i asked only for the replacement of my honda unicorn 150 cc bike.
Finally they said we can't replace it and totally they caused me 2months of time but (No positive news)
.
Again the showroom asked for the checking of bike and service issues
On my sight. Because of the acceptance of their default issues
.
2nd time (Road test)
The bikep performance for 100 ml of petrol
3.5km milage was issued by the service men and the area manager rided the bike and said the bike showed a good status.
.
As i returned home and because of the assurance of the manager the same problems was accuring again calling for the problematic issue (Manager) said to try for 1 week and let's see the performance.
Due to inconvenience of bike and performance i asked for replacement of the honda unicorn 150 cc.
.
They (Replied no)
.
After (2days). Manu and kandhan regional manager made a conference call to me and said pay us 20.000 and we will replace a new bike. I said (No)
They said we do replacement only for (Money) or not angerly they replied
.
1. I paid full cash for my honda unicorn 150cc
2. They made fun of me
3. Refused to reply
4. Poorly replied for replacement

(To the head office)
The above information accuring and every issue authorization was known by surya honda i don't know what to do and refund and replace of 87000rs..
I'm eagerly waiting for your reply on legal purpose if i did not get my reply legaly
.
(I may go to consumer court and file a complete and move on further legal action)
.
I request you to replace or refund my money as soon as possible.

By your customer
M. Suresh

.

I have purchase honda cb shine on 17-may-2017 from rironsi automotive, opp auxilium school, manmad road, ahmednagar. The chassis & engine number of bike is me4jc654ch7043741 & jc65e71060944.

After purchasing the bike for one bike bike runs ok but later on when the vehicle goes above the 40 kmph speed continuous noice comes from the engine.

To resolve the issue i have visited 4 times in different service centers of honda but still date i have not to be get permanent solution for the same problem.

In the last week i. E. On 28 september 2018 from rironsi honda, rahuri, ahmedagar service center i have changed the engine valve of bike but problem is remains same.

Currently i have submitted my bike to rioronsi honda fro problem resolution.

I want the permanent solution on my problem or new bike.

I hopes the one of the big brand resolve issues of common man.

Thanks & regards,
Sagar gade
[protected]

Dear - sir / madam, i have honda dio, but 2time servicingbut horn problem not find out bills pay. Pashankar auto pvt ltd venkatsai service center has been employees is not good. Free& paid servic (1) bike number - mh 42 at 0792 (2) engine no-jf39eu[protected] chassis no - me4jf39ehhu025951 however, i request that the bike be given free of cost.

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The reason for the problem:
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Dear team
Amideep honda showroom varachha surat 395006, i purchased bike of honda cb shine delivery as date on 22 aug 2018 and after 200km oil leakage in engin so i visit showroom workshop they told me dont worry it automatically stopping oil and clean it. But now1200km and dont stop leakage oil then today im going again showroom workshop and thy told me open engine and check and confirm to you for what is issue.
But i dont want to open engine, i want to replace bike.
No : me4jc65ahjt12799

From
Hiteeh jivani
Mo no [protected]
Email id : [protected]@gmail.com