Honda Cars India Complaints & Reviews

I have book honda city VX-CVT I-VTEC in the name of vijay Mavjibhai Patel from apex motors (aadya motor company PVT. LTD.) Santacruz, mumbai. On 24/11/2014 and at the time of booking I was told that the car will be delivered to me in 3 to 4 months. And now it's almost 5 months. I have yet not got my car. The dealer is saying honda is not manufacturing the VX-CVT model. And so is the delay. All I want to know is that is Honda going to deliver me the car and if yes then when. As I can't wait any more. Revert to me as soon as you can. Thank you Sameer vijay Patel Contact no [protected], [protected] [protected]@gmail.com

Please check the demat account in the Name of My Wife Suman Sharma W/o Vivek Sharma Or Vivek Sharma S/o Shri Om Chandra Sharma. I dont Know this account is activate or Not. So pleased help us as soon as possible. Thanks Regards Vivek Sharm Cell.no [protected]

I purchased this vehicle from M.s. Rajpal Honda, MP Nagar, Bhopal. on 24th May, 2012. Now I found the stand spring got loosened and makes noise even on a uneven roads just a week before. When I went to show the vehicle the mechanic just bowed and moved the stand up and down without riding the vehicle and said the stand to be replaced and got bent. Surprisingly the owner of the dealership was also standing and he did not asked even to have a check and he also said to change the unit. It was so surprising that such treatment the customers are getting. In fact with a paid of rubber bush the problem could have been solved. I would like to suggest that the dealers should be fined ten times while doing mischievous things with the poor customers as soon as the company gets such complaints.

I own Honda City Diesel MT SV model-purchased in Mar 2014.Ride is too uncomfortable-too many jerks while driving-on co driver seat & much more on rear seat.Can not expect from a Honda car.Even ride in Swift Dzire is better & more comfortable & smooth.

Dear Sir/Madam, This is Vandana Jha. I had purchased a car from Crystal Honda, Viman Nagar, Pune in January 2015. The Servicing was due after a month. In between, while moving my car out of my parking, first left side ( 2nd door) got brushed off from the wall of the parking, resulting in a minor dent and wearing off paint. I was in a hurry to reach my workplace, so while putting the car in a correct position, again, it got brushed off from the right side. I approached your Service Centre at Wagholi, Pune for Servicing (Which was complementary) and Repair Work with the Body Shop. The car was taken for the above mentioned work on 27th of March, 2015.The clearance of the Insurance took a day or two. I was supposed to get delivery of my car atleast in 8-10 days. But it was sent to me on 8th March, 2015 -- a good 12 days after I gave my car to the Workshop at Wagholi. The workshop begins its work only when it receives the insurance amount from the Insurance Company. It got Rs.23, 384.00 as part of the insurance money to cover all the repair work done on my car. Upon an inspection of my car when the driver came to deliver it, I found to my utter dismay and shock that there were around four(4) new marks on my car( 1 dent near the bonnet and at 3 places, paint was scrapped off.) This is a case of sheer inefficiency, negligence and indifference towards work-ethics and the high values of Service and Professionalism that Honda Company is known World over. I as a customer felt harassed and cheated upon finding new dent and marks on my newly bought car which was sent to be repaired and was returned callously with a dent and scrapped off paints on 3 places. Nobody bothered to inspect the car before sending to me with a bill of 1659.00- a charge levied for claiming the Insurance. What is this if not Negligence, Indifference and Casual Attitude towards Customer Service? This has caused immense mental harassment to me. I as a customer will not be able to trust the Company again, though, upon my complaint on phone, the Service people came and took my car for repair again, promising good work this time. My car, which was filled with more than half of its capacity of Petrol at the time of going for Servicing and Repair Work on 27th March is indicating the Fuel level much below the half-mark. The Crystal Honda Car Service Workshop has lost its credibility in terms of work efficiency professionalism and Customer Satisfaction. How can anybody compensate for the pain you feel when you find new car which was sent for Minor Repair Work and Servicing, comes back with a new dent and a few marks. I need my car to commute. It is now 18 days that I am without the car. Kindly look into the matter seriously, otherwise incidents such as this can tarnish your hard-earned image of a Company with Credibility. I hope your employees understand their responsibilities well and not bring down your name and credibility in the market. Regards, Vandana Jha, Bramha Sun City, Wadgaonsheri, Pune. Ph:[protected]

I had ordered a lock set of my car (honda city) that to in warranty period One month ago, but the dealer has no response to it . Nor they are giving any updates to me. So who will be responsible if my car gets stolen or meets an accident because of this broken lock set. I want u to take some action against SPECTRUM HONDA Guwahati Branch. Thank you

Team Honda India, I would like to bring to your notice a serious case of rash driving by one of Honda's drivers in a white Honda Amaze demo car with registration MH04 GU3201. This case of rash driving occured on 13th April around 7.30-8pm on Eastern Express Highway, Mumbai. On multiple instances the driver of the above vehicle, endangered the lives of motorcyclists, including myself and other fellow car drivers by over speeding, extreme lane-cutting and rash driving. Finally, at the Godrej signal at Vikhroli he had to be stopped and enlightned that his rash driving may cause serious injury or result in someones accidental death. However, his response was extremely rude and he threatened that do whatever you want to do and that no action can be taken against him. In that brief conversation he also mentioned that the car belonged to Hallmark Honda, Thane. Hence, a complaint regarding this will soon be filed in nearest police station.

Dear Sir/Madam I have recently bought Honda city (I-DTEC) on 9th Jan 2015. Please note the below circumstances which I have faced buying Honda City from Elite Honda dealership at Rajmundry. • Mistakes/Carelessness towards customer by Elite Honda Rajmundry 1. Driver has met with an accident damaging the rear bumper and rear brake light was broken on the left hand side of the car before delivery. Evidence of pictures available on request. 2. T/R documents were generated as AP31 registration (Vizag) 3. Address details provided was Kurmannapalem which falls into Gajuwaka registration and T/R was to be generated under AP231. 4. Sanyasi Rao who is a sales rep for vizag on behalf of Elite Honda met the broker at RTO office in Gajuwaka and was clearly explained about the procedure to complete all the formalities to transfer the registration details from city office to Gajuwaka RTO office to complete my registration process. 5. Not one person has taken responsibility to help me with the above process. I am currently running around RTA office for the past 20 days to solve the issue. 6. I have paid fines twice for not carrying my documentation with me as they were handed to the broker at Gajuwaka by Mr. Sanyasi rao garu. 7. I have clearly mentioned that chasi paint was done two days back and not to use high pressure during car wash(1000kms service). They have still neglected my request and damaged the chasi paint. Photos will be sent on request. • Suggestions to improve or resolve my problem 1. Kindly get someone to follow it up immediately. 2. Payment of rupees 1000.00 in the form of DD and 2500.00 processing fees to the broker to transfer the registration process to Gajuwaka. 3. Desired number series has passed away and now I have to go for the worst. Finally I would like to say that the feedback what I received from friends and family is Sundaram Honda is much service oriented and provide prompt response to their customers. Being a renowned company with good reputation worldwide, I did not expect this from HONDA Company. Your quick response will be much appreciated. Regards K. Soma Raju | Mobile: +91-[protected]/ +91-[protected] Every 3000 sheets of paper cost one tree. Please don't print this Email unless you really need.

I want to draw your kind attention on the subject cited above that i have purchased honda city car from lally motors, ludhiana (punjab) on 06/02/2014 bearing engine no N15A11107475, chassi no MAKGM85CAEN002513.As my car has ran just 18000km some unpredictable noise started coming from the front tyres, the same has been asked to the service engineer of the abovesaid dealer to resolve it at the time of 3rd service, but they didn't paid any heed to the problem and told us to take the car. On next day i have to go for some imprtant peice of work suddenly a huge noise started coming when i applied brakes so, i have to take the car to the workshop near by as a result i have to got brake pads changed which was not geniune. As my car is under warranty and it had ran very few kilometres which doesn't reqiure brake pads to be changed.So, i request you to kindly look into the matter and replace my brake pads with geninue one as i am not laible to pay any cost. i will be very thankful to you.waiting for your reply at [protected]@gmail.com

I have purchased CB Unicorn on 18/3/2013 from the day 1 I purchased this bike i am facing a lot of problem with heavy chain noise, every time i leave my bike for service i am telling them but no solution till now. Second problem is Gear shifting issue, when we are in top gear if we suddenly stops we cannot change to lower gears it is very difficult to change, Third problem is bike is shaking like anything in even if I am in normal speed that is 40Km/hr no control i told this problem many times to service guys but till now i am facing this issue, because of this I lost my control once and meet with an accident I am really dissatisfied with this bike I suggest all my friends not to buy this bike.

Sir i m Sumit Beria and i m service my Friend's Motorcycle in Honda Registered Service Center in GUWAHATI ASSAM And the Name of Service Center is VINAYAK (SALES) CORPORATION (G. S. ROAD) But the charged me each and every job extra, But i have paid General Repairing charged extra also. And they gave my Bill on March 31st including VAT 14.50%, But in my knowledge the Financial year[protected] the service charge is only 12.36%. And after...

Myself Anu Arora has Honda Accord from last 3 years. I bought this from Abhikaran Honda Bhopal. I am from UK and use car during my holidays in India. Everytime i send car to Honda Bhopal for service, it is a stress. But this time it has gone well beyond limits. I had insurance claim and my car was with Honda for over a month. On number of occassions i was given a date for delivery of vehicle and everytime for one reason or another it was delayed knowing i am travelling back to UK for long. After number of chasing phone calls, on my day of departure, Honda agreed to give the car back. I was put on spot with a hefty bill of Rs 67000.00 to pay before picking up car. During all the chases, there was no estimate provided or any information given before hand around the cost. I was told Honda will settle with Insurance company. Because i wanted to leave car in my garage before leaving, it was agreed that i pay 67000.00 cash and Honda will work with Insurance company for claim into my account. It has been 6 weeks of chasing and there is no money in my bank account. I understand that there can be delays but this delay is very long. What is frustrating is Honda Bhopal has now stopped picking up phone calls and disconnecting phone as soon as they see it is me. I am not even aware of the status of claim i.e. if surevyor took the pictures or insurance company has all the paper work or the delay is from insurance company or Honda. I have never given status or detail information. I have tried contacting Mr Brijesh Pandey / Mrs Shweta Agarwal ( Senior Customer Relation Manager). Both of them have stopped responding. My main purpose of lodging complaint is to get assistance from Consumer Board to assist in getting this resolved. My details are Anu Arora A304 Regalia heights Koh E Fiza Bhopal 0044 [protected] Yours Sincerely Anu Arora

With reference to the above this is to inform you that on Saturday 21st March, 2015 at night about 9 p.m., while returning to my house, I noticed an oil leakage at the bottom of my Car. On Sunday Eastern Honda was closed for the day. So, I contacted them on Monday 23. 03.2015 in the morning and told their service head about this oil leakage problem & servicing also for my Car .They sent their authorised person Sujit (cell no. [protected]) to collect my Car. I again explained Sujit about the oil leakage in the Car .The person collected my Car in running condition . After passing about 40 mins, the person Sujit called me over my cell and informed me about the fact that the car has broken down in the middle of the road and I advised him to contact his office & personally I contacted the Dealer’s office to inform them the position. In the evening, I contacted the dealer for the position again. They advised me to visit their workshop, accordingly and hence I visited them on 24. 03. 2015.They took my signature on the insurance claim form. I also told them that I had handed over the Car in a running condition to Sujit but Eastern Motors told me that the engine has been seized & there is this whole lot of expenses attached to repair this off. I wasn’t even consoled properly regarding the insurance claim for the damage. The reply was “Let’s see what can be done” It’s been 15 days since the time I am chasing them but in spite of doing whatever possible from my end, I am unable to get through a solution to this. There is no proper follow up for the Car. The Dealer is also telling me (surprisingly) that due to the big expenses involved, the Insurance Co. is also taking time to accept the claim. (Which frankly should not be a concern to me) When I had got a Honda car, I had never expected I would be seeing such a callous and a nonchalant behaviour for an incident like this, with no fault of mine.I always trusted the brand and the service but this is a huge deviation from my expectations. Writing this to you as I am totally flabbergasted and don’t know how to approach this problem to get to the desired solution .Seek your help, advise and generosity to get to the shore .Please help me out with this.

I have purchased a honda city diesel in november by the name of PUNEET ELECTRONICS Regn no. DL2CAT3991 My car towed from house on 2/3/2015 to the ACE honda Noida For last 40 days, no service status get to me still, every time when i cal them they said some parts coming from factory but they still not getting They said that our work is of only 2 days we are waiting for the part to come service manager [protected] manoj PLS GET IT DONE IN NEXT 2 DAYS OTHERWISE I VIL FILE A COMPAINT Paras sharma [protected]

Hi, I am Chaaya Tiwari, I have Honda Brio (MH 12, FX 8062) which is purchased in May 2012. In Last month I had given car for servicing at Deccan Honda showroom at Pune Satara Road, Pune. For last 2 servicing I am complaining about Shock Absorbers are not working properly. I am getting reply that it is problem of tyre. But when I said tyres are not got such bad they are looking fine, they are saying that Tyres fitted in Honda brio are of not of good quality & they gets hard after use of 40, 000 KM. In any case if Honda is aware that tyre quality used is not good then why Honda is using such tyres. I am great Fan of Honda Cars, I have Honda City as well so I do not expect such kind quality problems at least in Honda Cars. In my family we also have Maruti Swift with running over 70000 Km & do not experience any problem in shock absorbers. I think Honda is big brand & they should resolve my problems. Also I would like to know how much the condition of tyres really impacts Shock Absorbers? I am not getting good response from the showroom. Kindly let me know what should be done further? Thanks, Chhaya Tiwari

I K.C.Nagaraj, residing at coimbatore having two cars from Honda. The honda city ZXI AND BTIO automatic in my wives name. When I enquired the TVS show room in coimbatore for test drive for the past two months no one is giving the vehicles for test drive saying that they dont have any demo car. I am interested to buy after the test drive only. kindly look into the matter urgently.

We have purchased HONDA AMAZE in 2013 and we gave the complaint reg the CLUTCH from the first service it self ( you can check the complaint with service records), but the same was not rectified and yesterday while my car suddenly broke down and the problem came to known as clutch and flywheel failure and the estimation given to me is nearly Rs 25, 000:00.Now its only app 42, 000 KM reading. We believe in HONDA reputation and selected the same but because of the failure of the parts and the same were not rectified in time by concern people, and their negligence to day it cost me lot. We requesting you to look in to the matter and do the needful. Details as follows: Regd Owner : S . NALINI Makers Class : AMAZE 1.5SMT Chasis no; MAKDF255FDN005504 Eng No: N15A12011499 Pl do the needful immediately, Other wise we will approach Consumer Court for the justice.

Dear Sir, For your information . Kindly do the needful. Regards Charanjeet Singh +91 [protected] [protected] Forwarded message[protected] From: Charanjeet Singh <[protected]@gmail.com> Date: Sat, Mar 28, 2015 at 6:02 AM Subject: Re: Delivery Status Notification (Failure) To: [protected]@honda2wheelersindia.com For your information, these bolts were not loosen or left loosen by the service centre, it was loose already when i bring this from the Bhasin honda showroom at Tilak nagar. I saw these 4 main bolts for tightening my seat were completely out or detached before i went to the service station for my first service still i tight them with my hands before i went to service station. ( 1st problem ) At the service station, Honda activa 125 CC spare parts are out of stock ( 2nd problem ) This is how a well known honda manages its stock on my first surprise while dealing with honda. Even if i go to a small shops nearby for any accessory related to honda, they have everything in stock since they have trained staff and everything is well managed before any emergency occurs. Be it local accessory, at least they keep at least their local items designed in a proper manner. I never expected this kind of vehicle and service from a brand name in India being an N.R.I. On Fri, Mar 27, 2015 at 5:09 AM, Charanjeet Singh <[protected]@gmail.com> wrote: Dear Sir, This is to inform you or intimate you with regards to the pathetic services you are giving to your customers in New Delhi, India. Just yesterday, when i opened my Honda Activa 125's seat cover i saw the 4 bolts which have tightened my seat or the upper backside of my scooter with the base - these bolts were totally out of their hole .In other words for your good understanding, these bolts were so loose that were totally outside of their hold where they should be tightened. This minor things shows your service quality ! Today i went to service station at Bhasin honda ( Tilak nagar service centre ) office, i get my service done. Not only that, scooter's right side just below the seat ( on the other side ) there is a black color plastic which was out and i asked the service center man, he said the bead is not there that's why its out. When i asked them to install the bead to tight this plastic, they said for 125CC WE DO NOT HAVE IN STOCK ! Is this what you called service ? Neither i am satisfied with your scooter not with your service center, loopholes are everywhere .I am dealing with HONDA not with an outside petty service shop. Now just for a small work for installing bead i have to go to your service center again and again . If any accident happens with me for keeping all these 4 bolts loose, who would have been responsible ??????????? You are playing with the safety of your consumers. Awaiting for an apology letter signed by head of honda, less than that is not acceptable. Else i have to proceed ahead. Regards Charanjeet Singh [protected] Subject: Poorest services of Honda Activa in New Delhi From: Charanjeet Singh <[protected]@gmail.com> To: "singh.charanjeet" <singh.[protected]@rocketmail.com> Content-Type: multipart/alternative; boundary=001a[protected]ae513050fa7fc0b Bcc: [protected]@mmail.com Dear Sir, My name is Charanjeet Singh S/o Mr. Bhajan Singh. Vehicle registered on the name of Mr. BHAJAN SINGH-Bill no. 21363- Honda Activa 125 S Drum against RT No. 1442 from:- Capital Scooters Pvt. Ltd. Address: 4A/2, Tilak Nagar, Near Axis Bank, New Delhi -110018 Phone no. :[protected], [protected] We have paid Rupees 500 at the time of registration on *10th November 2014 to Capital Scooters Pvt. Ltd.* Sometime their staff ask me to come on the 2 nd and sometimes on 15th.*Dates keep on changing but up till now I have received the vehicle*. I have wasted a lot of time coming to your offices and inquiring for the same. My work has been affected due to that. Kindly do the needful at the earliest. Awaiting for your revert. Thanking you Regards Charanjeet Singh +91 [protected]

Hi, I have recently purchased a Top-end Honda City Diesel variant on 8th of March from Joy Honda. This has been the most irritating and tedious task of ever buying a car for me. First of all, when I got the car booked, I clearly told that I am getting the same model from some other agency in our state (Haryana) at a lesser price and I would like to book the same from there as I was even getting the same day delivery, but I was told by Mr. Hardeep (MD at Joy Honda) that they will manage the rates and work out the same prices once they get the car and I waited for 10 days for the car to come. I do not have any proof of that but I accepted the same on good faith. At the time of delivery they clearly told that there will be no discount on the model as it is already on waiting. Still, I shelled out Rs. 8, 000/- extra as I have already paid a booking amount and did not wanted any trouble. It was a case of total miscommitement and manipulation. Then again even after making the complete payment, I was not provided the Bill of the same, with an assurance that the same will be delivered at my doorstep in a day as I had made half of the payment by cheque (self cheque of same date, which was en-cashed after 15mins of providing me the delivery of car). I have been following up for the same after 2-3days but various idiotic reasons like spark plug damaged, internet not working, etc. were given to me. I tried following up on the board line no. of the agency as it is not always possible to go again and again but was told that a concerned person will give me a call back which I never got. I even asked for the concerned person’s no. But was told that call back would be arranged but still nothing happened. I had to physically go every time to follow up for the same. After all the hassles the finally provided me the Invoice on 1st of April dated 27th March (probably because they had some incentive scheme tie-up or discount tie with Honda Cars for the financial closing). After all said and done, I have now insurance date and temp. No. Receipt that is dated 8th March, Invoice that is of 27th March and still no Form 20, so I cannot get my car registered because their licence got expired and cannot provide me the same even for another week or something. Now, I would like to know that are we living in stone-age that for 3 days our spark plug cannot be repaired or internet doesn’t work? Is Honda as a brand has no control over its agencies that agencies are following malpractices and harassing customers by billing the cars only when they get additional benefit and is it morally, ethically and professionally right to harass customers for personal benefits. Is Honda is so mismanaged that they have no idea about when their licenses are getting expired or they do not have intentions or money to get the licences renewed. If this is the case how can I trust I have made a right decision to even get my car insured from Honda (which is at a premium as compared to other insurers in the scene) that you will remember to renew mine. I have faced such torturous experience mostly because Honda is not professional and totally money minded which hardly cares what happens to a customer after he has made the payment that I would not like to deal with Honda again. To top it all, now when I have told the Honda representatives in the agency that I will put up a written complaint about the procedure and mal practices they follow to earn extra money, they are putting it all on the sales person. They made the sales person call me that he will be paying the penalties for late registration and it was entirely his mistake that he could not get the invoice in time and it could cost him his job if I complaint. I would ask any sane person, is it possible that you have excess cash of around Rs. 12 lacs and a car short in the stock and nobody knows except the sales man. Is it the duty of sales man to generate the invoice or the accounts/billing department? Is it not emotional blackmailing? I was of perception that Honda is a globally renowned name and must have clear policies and would be professionally managed, but I can see it is as greedy and misleading as it can be. Now, as a customer I have gone through mental harassment of again and again inquiring about the invoice and Form 20, paid extra amount than I actually intended to buy the car for, had to put up extra pain of physically going every time to the agency, had to actually put my official work at the back seat and still I will have to face registration penalties, go through all the hassles in government departments for the same, only because I wanted to have an better experience of buying a Honda car instead of Maruti or Hyundai. I just wanted to bring to your notice the kind of experience you are providing to customers before going to the consumer court so that you should have an idea and if interested, try to improve, only if interested. A mentally tortured Customer Rohit Nagpal +91-[protected]

Our family have booked a complaint regarding the delay in the delivery of all new Honda city v model petrol variant. The booking was done on my mother's name, Mrs annamma mathew and was done on October 9 2014 . inspite of the delay and the price hike from January 2015 we were still interested to buy the car . we were promised verbally that our car will be delivered within 4 months at the maximum. But it has been nearly 6 months and not yet delivered. till this date they have not even provided with a date of allocation. And now the dealership is providing with a disturbing information that there will be another price hike from this financial year. Its unfortunate to say that their delay is going to cost us more. Please consider my complaint seriously . thanking you PS I'm hereby attaching the picture of the booking information