| Address: Bangalore, Karnataka |
I have purchased a HONDA AMAZE Diesel Reg. No. KA05MN2387 DURING JUNE 2013 FROM MAGNUM HONDA DEALER AT BANGALORE. WITH IN A WARRANTY PERIOD OF ONE YEAR IT HAS FACED SEVERAL FAILURES AND FOUND THE CAR IS NOT SUITABLE FOR INDIA AND NOT AT ALL RELIABLE FOR LONG DRIVES.
THREE TIMES, THE WINDOW GLASS SLIDING ( FRONT LESFT SIDE) FAILED, OFCOURSE REPEATEDLY PROMPTLY THE SERVICE CENTRE HAS RESPONDED IN ATTENDING AND FINALLY AT 3RD OCCASSIONS THEY MADE IT ALRIGHT,
WITH IN A RUNNING OF 6500 KMS ON THE WAY TO MYSORE THE BREAK PADS FIALED CAUSING DAMAGE TO THE FRONT RIGHT WHEEL BREAK DISC DAMAGE, BREAK SHOES COMPLETELY WORN OUT.
I APPRECIATE THE REPLACEMENT WORK PROMPLTY ATTANED BY INSPIRE HONDA AT MYSORE FREE OF COST AGAINST WARRANTY.
AGAIN THE SAME BREAK FAILURE, RIGHT WHEEL, BREAK PADS FAILURE OCCURED WHILE TRAVELLING TO MANGALORE FROM BANGALORE, GHAT SECTION.
THE COMPLAINT ATTENDED AT PENNINSULAR HONDA AT MANGALORE SATISFACTORILY.
THE SERVICE SUPPORT GIVEN BY THE DIFFERENT SERVICE CENTRES AT MAGNUM BANGALORE, INSPIRE AT MYSORE AND PENNINSULAR AT MANGALORE ARE GOOD.
MY QUESTIONS ARE:
BY REPEATED FAILURES OF THE BREAKS FOR A SHORT DISTANCE DRIVE I FEEL THE CAR IS UNSFAE TO DRIVE ON HIGHWAYS AND LONG DISTANCE DRIVE IS UNRELIABLE AND LIFE RISK
I FEEL THERE IS SOMETHING DESIGN PROBLEM WITH THE FRONT DISC BREAK SYSTEM( PADS RELEASING).
THIS IS A SERIOUS CONCERN AND ROAD SFAETY IS AT RISK.
MY FAMILY MEMBERS TRAVELLED WITH ME BOTH THE TIMES HAD TO ARRANGE FOR A DIFFERENT VEHICLE FOR CONTINUATION OF THE HOLIDAYS, TILL OUR CAR WAS REPAIRED, SPENDING HUGE ADDITIONAL EXPENDITURE, STAY ETC., CAUSED HUGE INCONVENIENCE AND FAMILY MEMEBRS LOST THE HOPE ON THIS CAR AND AFRAID TO TRAVEL FOR A LONG DISTANCE, THIS IS THE IMPRESSION CREATED WITH IN YEAR OF PURCHASE,
NOW, I HAVE TWO OPTIONS
1. STRONGLY REGRET FOR OPTING FOR THIS VEHICLE, AS I HV ENJOYED THE DRIVING OF SANTRO XING FOR VERY LONG 10 YEARS WITHOUT ANY PROBLEM, WHATSOEVER.
2. SELL THE CAR AND GO FOR ROAD SAFETY AND RELIABLE CAR
3. IF CONTINUE TO HAVE THE CAR, USE ONLY FOR BANGALORE CITY DRIVE, LOOKS SUITABLE ONLY FOR IT AND FOR TRAVELLING OUTSIDE HIRE BETTER VEHICLE.
IMPRESSION CREATED IS HORRIBLE AND NO CONFIDENCE ON THE RELIABLE PERFORMANCE OF THE VEHICLE.
PL COME OUT WITH YOUR SOLLUTION, PERMANENT FOR ENSURING THE RELIABLITY AND ROAD SAFETY OF THE VEHICLE
VEHICLE LOOKS GOOD FOR DRIVING AND EXCELLENT ENGINE, GEAR BOX PERFORMANCE, OTHER FACTORS AS METNIONED ARE A GREAT CONCERN, MAY DANGEROUSLY BRING DOWN THE SALE. AS I AM IN PUBLIC SECTOR COMPANY, MANY HAVE SHARED WITH ME THAT THE CAR HAS GOT A PROBLEM WITH BREAK SYSTEM AND IS UNSAFE TO TRAVEL ON HIGHWAYS.
ONE OF MY RELATIVE WAS ALSO THINKING TO BUY THIS CAR AFTER SHARING MY EXPERIENCE HE IS HAVING A SECOND THOUGHT, THIS IS THE MARKET INFORMATION.
PL REPLY