Honda Cars India Complaints & Reviews

Dear sir, My bike is splendoor plus . Chasiss no :07D16C06852. Engine no: 07D15M07249. Purchasing date is 23/07/07.East venice Motors Alappuzha kerala. My bike complain is every tme petrol over flow . I showing hero honda showroom . They are cleaning carbator . After changing needile . But prob is not solved . At last they r saying carbator changing . But im not changed . Bcz i saw here one complain box he have same complaint, he changing carbator but prob s not solved . Me buying bike 8 years having that time to this complaint have . Wat i do sir ? Pls help me ? My mail id s manojkumar.[protected]@gmail.com. mob no is [protected]..

Dear Respected, Greeting for the day..!!! I (Uday Prakash Gupta) from Ara ‘Bihar”. I purchased Honda Amaze by ignoring my friends suggestion for another car with same range. Before experiencing this brand i had “Maruti Dezire” and prior to this i had “Chevrolet Sail”. My friends have many cars from different brands. But i gone with “Honda Amaze” because i had seen best features of Honda Amaze online and Honda sales man elaborated the feature’s of car in very decent manner. Moreover i believe that Honda is one of the trustworthy brand in automobile industry across the world and it has been operated in India for so long. But the image of this brand has changed to me. Now i am regretting because there are continues problems i am facing from the date of purchasing of “Honda Amaze”. I purchased Honda Amaze from Vaishali Honda - Patna on 23/January/2014 at the cost of Rs 7, 82, 276 including VAT with extra warranty and other charges. The car chassis no - MAKDF255AEN025613 and registration number is BR01BY-0641. Now i am telling you the story what happened after purchasing the car. I got the first servicing on 22/Feb/2014 in Honda service centre. After servicing i had gone to Rajrappa temple near Ranchi (Jharkhand) for “POOJA” of my new Honda Amaze. So i drove to Rajrappa temple, while returning i was driving on NH - 30 and suddenly the car break got failed and break pad teared off brutally and wheel rim became very hot, though car was driven only Km-2650 from the date of purchasing. It could be a measure accident but somehow we could save ourself. I made a call to company service manager “Mr. Suraj babu” and spoke everything whatever had happened with us. After this incident i visited service centre and got second service on 22/April/2014. They replace these defective parts PAD, FRONT BRAKE, THE BRAKE DISK BOTH ADD, DISK FR BRAKE 240MM, SET PAD FR BIC5. After this service i was told that there will not be any problem in near future, but nothing could be changed, again wheel rim became too hot after short distance driving only and mileage of the car became too low. So again i inform service centre about this, they called me up and checked the car and took my car in their custody on 11/May/2014 to rectify the problem. After that service centre delivered my car on 26/May/2014 by committing that there will not be any problem in near future because they have changed BOTH CALIPER FRONT FR CALIPER SUB-ASSY L, FR CALIPER SUB-ASSY R, BRAKE FLUID DOT 3 500 ML.extra. But nothing could be changed, again wheel rim became too hot after short distance driving only and Mileage of the car became too low. So again I informed service centre about this, they called me up and checked the car and took my car in their custody on 15/June/2014 to rectify the problem. After that service centre delivered my car on 25/June/2014 by committing again that there will not be any problem in near future because they have changed DISK, FR BRAKE (240MM), REPLACE PAD FRONT BRAKE SET, PAD FR (BIC5, BRAKE FLUID DOTS 500ML. So i talked to Honda Area Manager Mr. Apoorva Verma this time for assurance and he gave the assurance not to happened such things again. But again nothing could be changed, meanwhile i did third servicing of my car on 23/July/2014 and request to all such people ( Service manager Mr. Suraj, Sales manager Mr.Abhishek, General manager Mr. Sultan and Area manager Mr.Apoorva Verma) to kindly ratify the problem or replace the car, because its manufacturing fault. But there is no response till date from their side. Recently i drove my car from ARA to Varanasi, while driving suddenly the car break got failed and break pad teared off brutally and wheel rim became very hot again. This time my car became misbalanced because of break fail and hit one biker from left side and left side of my car got dent. Now may i know who will responsible of all these things. Secondly, The service centre people don’t know, how to treat a customer. They behave with their customers like hell. Can somebody tell me that who has given them such rights to behave with their customers in rude behaviour, especially if any customer is trapped in difficult situation? Now I have few questions to ask from HCIL: * Why have I been given defective car “Honda Amaze” though i paid full payment to Company? * Why have I been tortured by Honda service centre, if car is not rectify properly? * If anything goes wrong while driving then who will be responsible for that accident? * If my car is not rectified properly then why it is not been replaced till date? Moreover i just want to convey to ‘Honda Car India Ltd’ that kindly replace my “Honda Amaze” or refund my payment. I request HCIL don’t force me to take further action against HCIL from different medium/sources, which can spoil the image of the company brutally. I hope Honda is a big brand and it will not spoil the brand value of its product in-front of its customer. I hope company will not disappoint me and will take action ASAP. Regards, Uday prakash Gupta Journalist (Social Media) Advocate ( Civil court ARA). [protected]@gmail.com [protected] [protected]

From Jose G Daniel Puthenparampil House Pathirickal PO Pathanapuram +91-[protected] / [protected] E-Mail- To The Manager Customer Care Honda Cars India Ltd. Dear Sir, Ref: Honda City VMT 2015, Chasis No.MAKGM859EF4103073, Engine No.N15A12410229, Transmission No. E57A2210729, Temp. Reg. KL2AATEMPORARY4118 On 21st May 2015, I placed an order at your authorized dealer Muthoot Automotive India Pvt Ltd, Kollam, Kerala, India for a Honda City VMT 2015. The car has been delivered on 05th June 2015, Friday at 2.30 PM with the details as referenced above. When I was about to take the car for a drive on the same day itself, unfortunately I found that the rear view mirror has been dismantled from the windscreen socket. So today, 06th June 2015, I took the car to the same show room to notify them the matter. The show room staffs did not taken the matter seriously and started to fix the mirror by themselves, even though I insisted them to call a professional technician to check the matter. And this non professional approach has been ended up with a crack on my brand new car's windscreen and I left my car in the show room itself and drove back to my home by the courtesy car arranged by the dealer. This happened within 24 hours of the delivery of my car, which is really a shocking experience for me and I never expected such a disappointment when I decided to purchase a brand new car from a well known car producing company. If this is the way a brand new car is treated in an authorized center, how I can assure that in future, my car will be treated or serviced in a proper way. I look forward to solve this matter immediately with the following options 1.Replace the car with another brand new one (kindly note that, now the car is no longer my dream car what I ordered and I drove the car only two times when I collected from the show room and return to the show room). 2. Refund the cash I paid along with the compensation for the difficulties I am going through. I appreciate a prompt reply on this matter at the earliest. I can submit all the relevant documents on request. Thanking you

I have changed my lockset under warranty at approx 45 to 50000 kms. The key has again wornout at 97800 kms. The local dealer at Aurangabad does not have the key code as he has not updated the same & hence cannot ask Honda for a new key, Their procedure is that you keep the car with them for 5 days. They will send the key to Pune where by tracing the old key a new key would be made which would have the same profile as the wornout key. On phoning Honda customer care for help, they reply that we can only give the nearest dealers telephone number & it seems that they are not there to solve the customers grievences. I had to get the key made locally & it cost me Rs.5000.00

I brought Amaze Petrol 45 days ago, apart of look and comfortableness nothing there in this car. Its taking so much time to move on in top gear. in 3rd taking time to reach 50 from 30, in 4th taking time to reach 80 from 60, in top taking time to reach 80 to 100. Made complain but they said everything is proper. Maruti Omni is overtaking Amaze while speeding Amaze from 80-100! Worst pickup very worst pickup! very disappointed with the way it gives me output on highway where 100 is minimum speed limit! Even power window is consuming so much batter that center light and AC get effected when car is in natural! When car is 20 and you are 2nd gear and putting clutch AC getting effected and horn is blow like there is battery down!

I would like to mention that my Honda City idtec with reg num KA02MJ9113 and 18400kms mileage is having a faulty rotor due to which there is steering vibration while braking around 80 to 100kms and above. So I left my car on 3/06/ 2015 at Magnum honda service station yeshwanthpur, bangalore where they are telling that it cannot be replaced and also they are charging for rotor phasing while the vehicle is under warranty. I would also like to mention that one of the tyre has developed a bubble for which they are taking more time sort it out. Since I need my car for daily purpose this delay could not be tolerated.

Dear Sir, I got my car serviced at Naksha Enterprises ( ACE HONDA), NOIDA on 1st june'15. While I was driving home in the evening I noticed there are many spots on wind screen. I have a bad experience of service at this center so I stopped the car and tried to clean the wind screen then I could understand that spot were on the wind screen from inner side which were actually by some spray which was used on dash board. Spray got deposited and couldn't remove by cloth. I called the agency next day twice but to no avail other than false promise to call back. Today on 3rd June I called again to service supervisor Mr Santosh, his in charge Mr Neeraj and Head Service but no one gave heed to it, casually they responded when our men would be free we will try to resolve it in 2 days. I can tolerate the faults but irresponsible behavior of customer support is deplorable. Please look into it and get the things set right. Thanks; Sandeep Raizada, UP14 CF/ 7779

Dear sir, THIS IS G.Satish, from POWERMNECH PROJECTS LIMITED, WE HAVE 2NOS HONDA CRV VEH NUMS AP16 BL 3447 AND TS 07 ED 3447, AND ONE HONDA CITY VEH NO: AP 09 CP 9598 AND HONDA CIVIC VEH NO: AP 16 BK 3447. WE LOCATED IN HYDERABAD. EVERY SERVICE WE SEND ALL THE VEHICLES TO PRIDE HONDA MADHAPUR, THEY PROVIDE EVERY TIME WORST SERVICE RECENTLY CIVIC VEHICLE AC WAS NOT WORKING SEND VEHICLE FOR REPAIR 15 DAYS BACK THEY SAID AC CLUTCH PROBLEM, BUT PART NOT AVAILABLE ONCE PLACE THE ORDER IT WILL TAKE 5 DAYS TO REACH TO DEALER, STILL THEY ARE NOT UPDATING STATUS EVEN I WAS FALLOW UP AND THEY ANSWERED VERY CARELESS AND ARGENT REPLY FROM SERVICE ADVISER Mr. ASLAM. NOTE: PLEASE TAKE NECESSARY ACTION. PLEASE UPDATE WHAT ACTION YOU TAKEN VERY IMPORTANT. Regards, G.Satish, [protected]

I booked a Honda SMT plus (CNG) on 18th May 2015 with Infinity Honda and I was promised a delivery within a week but the delivery was kept on extended for more than a week when finally the dealer told me they don't have the approvals to sell CNG cars. What felt more deceiving was hoe hard they had tried to push me to buy this car without CNG and get the CNG fitted afterwards when available (I was told all the delay was because of the unavailability of the CNG kit). Felt like conned when realized how close I were to buy the CNG story and take out the car from the showroom. In this parching heat when car was an emergency for me I have been kept awaited on false promises. I mean who is responsible if I meet an accident over my two wheeler or get a heat stroke while driving over highway at a temperature over forty degree celsius. I have been made to look like a fool in front of my friends and relatives for all the delivery dates I have been sharing with them. But I have been a honda customer so far and know very well that technology won't deceive thus going with the same car from another dealer. The only good part is the refund I got on time. Hope this one keeps his words.

Res. Sir/Madam Honda Motorcycle & Scooter India Pvt. Ltd. Dealership GANGA AUTOMOBILES 21st centuty house worl trade center Ring Road Surat [protected] / 20 Humne Humari Two Wheel 16 April 2014 ko purchase kiya tha or lene ke 1 week me hi gadi problem hu e (wheel Vibrate Or Engine Voice)or humne jaha se purchase kiya tha us dealer Complain ki to Dealer ne bataya ka new Bike hai to thodi aawaz aayegi or aise hi chalegi.daily use karoge to normal ho jayega phir bhi 1 mahine ke bavajud kuch solution nahi aaya humane again Complain ki to service me rakhne ke liye bola service kar ke di to 1 week complete chali...uske baad wahi problem start. or humne Honda Motorcycle & Scooter India Pvt. Ltd. JUN mahine me Compny E mail ([protected]@honda2wheelersindia.com ) kiya to bataya ke aap service center par aapki wheel rakh do solutions ho jayega us time major problem batakar wapis service kar k Delivered kar di. aise hi 2-3 mahine service bhi karayi magar koi solution nahi aaya or aakhiri baar humne call center se baat ki to bola hum aap ki bike ko puri check karvate hai to usme se aadhe normal parts ki kharabi dikhayi or change kar diye.. without warranty iske parts nhi passed hoge aisa bolke bill hath me de diya .. Sunday 31 May 2015 last service ki hai.. ganga auto mobile service center me se.. Hum ko bike Sale ki hai tab se Ganga Automobiles se ek hi complain 1 year tak ki magar service kar k delivery kar dete the... Please Help Shaikh Shahid [protected] [protected]@hotmail.com Your Faithfully Shaikh Shahid

Dear All, This is with reference to the issue relating for servicing of Our Car Honda City VX GJ 12 CJ 1698 registered in the name of Mr. Iqbal Hussein Chavda.We would like to inform you that We had provided Our above Car for servicing & damaged condition due to accident issue in your Pioneer Honda Showroom at Gandhidham Six days back.Today it has been Six Days, neither the Servicing has been done nor the damaged condition of Our Car has been resolved. We have received Our Car Back today after continous follow ups that too in damaged condition.Even cleaning, washing, servicing, repair etc has not been done. Even at the time of Accident they had kept Our Car for many days but still the issue was not resolved & work was not done. This time again while We have send for servicing since six days, there has not been a proper response from the dealer's side & even the body work alongwith repair, cleaning, washing, servicing, maintaining, colour work-nothing has been done since last six days. Now after several follow ups We have received Our Car Back. Another issue that We faced was while sending the Car for servicing last time We were adviced & guided that they will be providing Car pick up & drop facility, but for two days they did not came for dropping the car back & at third day after our continous follow ups they came at noon instead of morning. Kindly note We were planning to buy One More Honda City but after the above services & problems creating harassments to the Client, We will have to rethink about it now. We request you to please resolve Our issues within two days i.e. 48 hours as We are facing lots of genuine problems . Thanks & Regards, Iqbal Chavda +91 [protected]

i have got my first service done by Abhikaran Honda Bhopal on[protected], I bought my car on 30March15, unethical behaviour was seen by the team members may be because of paid service, car was taken for service but was given in same condition without opening the bonnet neither serviced nor cleaned, and treated unwell by the assistant manager and the team when the problem was traced. Unexpected service was seen by a big brand Honda. I got my complaint registered a week before but yet not resolved, i think i have done a mistake buying a brand Honda for the fist time also Bhopal seriously requires another franchisee of Honda.

I have purchased a Honda Amaze car (CNG) version on 25th Feb 2015 from Classic Motor. CNG kit fitted in my car on 7th April 2015. on drive I found pickup problem and raised complain within a weeks time after CNG fitted by Company and visited Classic Motor on 25th April 2015 for rectify the pickup-problem. Unfortunately the person who done the job of CNG fitting unable to remove the problem but tried to justify that CNG care below 20 KM speed have this kind of problem so when car come below 20 Km speed to get proper pickup I have to apply 1st gear. Car will take take time to pickup. this argument is not acceptable to me as I am using CNG cars from last more than 8 years. In Maruti car this kind of problem does not faced even in Honda city care I got CNG fitted from outside market have no such problem. Again on 25th Car sent for 2nd service with mentioning the pickup problem but nothing was rectify. If this is a problem for Honda Amaze CNG version company should have to find the reason of problem of do not fit CNG and spoil HONDA Name in India. I have no way to get my CNG repaired from Maruti Showroom or remove CNG Kit and waste Rs 54000 cost of CNG charged by Classic Motor. Please get this problem rectify at the earliest. before my decision to take-up matter with Maruti and get fault repaired in their Showroom. hope for quick reply. V K Madan G.Manager Xpro India Limited (M) [protected]

Car keys were left inside the car & car lock was locked bearing Reg No. GA 04 C 6561 on 09.05.2015 in Bangalore. Complained to AKSHARA MOTORS, KANAKAPURA ROAD, BANGALORE. Service persons arrived at site & suggested to break open the rear door glass to remove unlock the car. I tried to convince them that there will be some other options to unlock the car. But they did not listen to me. After that I called upon service head of AKSHARA MOTORS & tried to convince, but in vain. I got a reply that immediately take decision of breaking the glass or else service person will go back. After that I took a hard decision of breaking the glass. Ultimately glass was broken & refitted at the service station with a cost of 1000/- (Invoice No. SER-INV-DD[protected] Still I believe that being such a reputed company there will be simple solution to unlock the car by taking consent of the owner with some proper authentication. Request to go through this complaint seriously so that next time if this repeats i will have a solution for the same

1. Parts never available ( cabin light problem since delivery still unsolved ) 2. Horn ( already replaced issue continues) 3. Behavior of service advisor is pathetic, I'll mannered, doesn't know how to talk to customer, very rude.) 4. Parts like boot screw and fuel tank opener went missing. 5. Work never done properly at once causes excessive mental harassment and proper guidance to work ( if I guide them how to work then what are they there for ?) 6. Back bumper got replaced, wasn't polished even after giving them the car for the second time. 7. Breaks the superb back camera screen that "HONDA " provided not thinking about their reputation. 8. Destroyed my perfectly working back sensors. And then said replaced them ( wanted black money). And hence saying back sensor won't be resolved. Such great services. 9. Assumes the time customer have all the time in the world to spare on them. 10. Damages the car by putting paint protection. 11. No actions taken after repeatedly complaining 12. Side mirrors is very tight and after telling the advisor several time it did not make it flexible and the outside mirror of the car comes out even when slightly touched. 13. Second service was not done properly, air filter wasn't checked after telling them there is a milage drop after second then they replaced my air filter which should have been done during second service instead of after constant complain and asking them to find out the problem.

Dear Sir, Damage rear bumper of car was replaced with new one under the claim on dt 13.02.2015 at Kapsons Engineers Pvt Ltd, H-153, Sect-63, Noida with Inv no SER-INV-DD076B[protected] after the accident on the same date. During the regular service on dt 23.05.2015 at BAS Engineering Pvt Ltdm A-2, Udyog Nagar Ind. Area, Peera Garhi, New Delhi . It was informed by service engineer that Silencer of car was not properly fixed during the last repairing at Service Centre/Workshop It was found bend slightly inside (became short in length because of stroke) as informed in service and was not repaired with bumper replacement by Kapsons Engineers Pvt Ltd, But This Workshop is shut down now. Silencer sounds from rear in standing position when starts & off when car vibrates during accelerations. I need support to rectify the problem of my as soon as possible from your workshop on your cost. Regards Deepak Rathore mob: [protected]

I got a new Honda City SV-CVT Automatic 2015 Model (Reg no: DL3CCG1324) in March 2015 and I have been constantly complaining about the mileage that I am getting on the car. The advertised average on the car and as per sales rep Vijay at the Southend Honda in Saket, New Delhi I was told that car gives an average of 18 KM/PL but to my surprise the car has giving me the average of 6.5 to 7.5 KM/PL which is less than the 50% of the advertised average. My monthly fuel bills have risen up crazily and I have stopped driving the car because of the gas it guzzles. I am again driving my old car as the average of that car (10 Yr Old) is at least more than the new Honda City. My and wife dreams are shattered and we are very disturbed with this buy. I have repeatedly complaint to Honda 121 as well but though the complaints shows up in there system but no message or email has been received for the same. I was asked to take my car to the service center and even after that the average has improved by 0.5 KM/PL. My first servicing of the car is done and I was told the average will improve after that but nothing happened. I am genuinely not interested in this car anymore as I feel cheated and my hard earned money has bought myself into further misery. I would like to return this car and require FULL REFUND. Please take appropriate actions or let me know if it requires to get in touch with any higher ups in Honda or write a letter to the Japanese counterpart, I will be happy to do so. Thanks! Arppit Ram Maheshwari

I purchase a mobilo car on jan 8 2015. Yesterday nite I was well coverd checked my car there is no prblm .byt tdy mrng I observe a crack on the front mirror in L shaped.i contact the compny they says this is due to fall coconut something on the glass and no warranty .but there is no chance for that bcZ car is in the porch well coverd there is no coconut tree behind it . What can I do The dealer apco Honda Calicut

I had recent booked one top model of Brio from Eastern Honda, Kolkata. After taking the bokking amount of rs 1 lac, after about 15 days on inquiry regarding delivery of the vehicle I am shocked to hear that the Company has stopped making the model which has been booked and instead I am told that you take another model. When we insist to return our money back, I get a call from some senior person apologizing for the same and telling us that as the delivery was getting delayed thats why their salesman lied to us. Anyway because of commitment of the senior person we didnt take the money back and paid the full amount. But again even after making the full payment I am not able to use the car and it is more than a month and car is still not registered and more importantly the dealer is least bothered. Even registered a complaint with Honda on its toll free number didnt help as they again reverted back to Dealer without even bothering to find out whether our matter is sorted out or not. taking customers for a ride, selling cars making false promises. Have asked for my money back. Please think twice before buying honda cars going by my experience.

Dear Sir, I need your help regarding a problem related to my new Honda Mobilio car (reg no WB 06L 4181). On 6th April 2016 I took the car for 2nd service to the Anandapur, E M Bypass (Chandrani Enterprises Services Pvt. Ltd). Sayantan Paladhi was the service advisor. Problem started while the car was being delivered after the service. My driver wanted to check the car. And, he found out that the sit parts were broken & lying behind the car. My driver was told, it was already broken. My driver called me up to let me know. After that I called up several times to the service line. I was told that the service advisor was not reachable at his cell. Then I took the phone number of the advisor& his manager. After several attempts his manager picked-up the phone, but could not provide any information since he was having lunch. I finally receive a call back, I was told that a part has been broken while the car was being washed. Right now this can't be fixed due to unavailability of the parts. It has already been ordered, I'll be notified as soon as it arrives. Even after 45 days I have received no intimation regarding this. My car is not fully usable, back sits can't be used. I called-up a couple of times. Response was "this is a small part, it may take more time". I was requested to check in the later part of next week (every time I called) if the parts are available by then. There is no assurance. I really find it extremely difficult to associate this service experience with one of my most favourite brand like Honda. I'm particularly upset with the attempts to hand over the car with defects, then false claims to pass the blames & then not owning up the problem even after accepting the faults. I request you to help me to come out of this situation. Thanks & regards, Sanjoy Nath