Honda Cars India Complaints & Reviews

Ring road Honda engineer behaviour is very rood. He does not reply my answer properly after service of my car. Oil & greasing not done properly in car. Before the service car running very smoothly. Some work as instructed by me are not done in service.

Hi, We booked the Honda City VMT from Ring Road Honda (Bas Engineering Ltd.) on 12th Dec 2014 after making total payment to the tune of INR 10, 21, 628. Therefore there is no outstanding amount to be paid from our end. At the time of booking, we were told that the car was in waiting and we will get the delivery latest by Mid February 2015.Since February 2015 we are following up for the actual date of delivery from your showroom however no concrete date was made available to us. Now we are at end of March still the showroom people are procrastinating the delivery of the car without any reason. We are highly disgusted with the services they are providing to us and it amounts to unnecessary harassment to the bonafide customers. After much persuasion we were given the tentative date of delivery as 15-20th Mar 2015 by Mr. Sanjay Goel ( contact number [protected]) which is also a history now. After 20th March we were promised the date of 25th March 2015 (again by Mr. Sanjay Goel) which was again postponed for an indefinite period on 24th evening and this is after they ( Raj Sharma, contact number [protected]) had shared the chassis number ( Engine no. L5Z12206430 Chassis no. MAKGM654CF4101684) on 24th March 2015 4pm and assured us the said car shall be delivery to us positively on 25th March 2015 at 2pm. Later we were told that our car has been assigned to someone else (by Raj Sharma and Sanjay Goel). Today we were told that our car shall be made available only in the next financial year by Mr. Sanjeev (Sr. manager sales, Ring Road Honda, Bas Engineering Ltd) and we are under obligation to make additional payment towards taxes if required. We feel highly cheated, how can the car which is assigned to us be delivered to someone else when we are ready to take the delivery on the decided date that too after making the complete payment. The insurance documents are already prepared by the insurance company with the chassis number provided by the dealer. The only reason behind going for Honda was its brand value and professional ethics but the showroom people are scouting all levels of professionalism. As a customer we are feeling cheated and left with no option than to cancel the booking. You are requested to make the car available in 48 hours and within this financial year positively and stop harassing the bonafide customer. Awaiting your acknowledgement and response in writing. Truly, Prachi Babbar FD-8, First Floor Tagore Garden, New Delhi-27 Contact No. [protected]

Sir, I am a Owen of a Honda city 2006 zxi model...I was quite satisfied with the performance of the same.. but last night I had a bitter experience.. I went to Gurgaon for a medical purpose. While coming back I try to key in to start the car but the key not inserted in to the keyhole.. after trying number of times.. I finally able to insert the key.. but it was not able to start the car.. the was not moving.. tried a lot and failed..finally I had no other but to call a mechanic to remove the lock and manage to back home... I am really disappointed with the lock..is it so unreliable..the lock is so sub standard.. then why we are paying so much price to purchase a Honda car... my self hiranmaya and my number is [protected]

I am gaurav jain Assistant professor in engg. college jaipur.I am book my car honda city V MT petrol urban titanium, my booking date is 16/1/2015 and delivery date is 2/4/2015. but After 2 month when i going to showroom my car is not coming and my marketing officer Mr. Vivek Purohit are not sure that my car is coming or not.after that I meet the manager."But manager behaviour is very very discusting "the manager are not meet with me. " So today 20/3/2015 I am cancelled my booking " I am shocked that honda service is very poor in jaipur Please action against this showroom, and return my booking amount immediately (21, 000Rs) Showroom name is- "Sunshine Honda M/s agrasen cars pvt limited, near civil lines, jaipur I am attached a proof copy of my booking .I hope you will consider my request and take some action. thanking you

After purchasing the Honda City SMT variant we noticed that one of the reverse lights was missing. After repeated calls to the Honda Showroom we were informed that this variant only came with one reverse parking light. If we wanted both lights we should have bought a higher variant... It does not mention in any of the product literature that this model comes with only one light. Furthermore it is ridiculous that Honda is doing this ridiculous cost cutting as it will not even cost them 50 Rs. extra to put in that bulb. Also we are not allowed to install the bulb there ourselves as that would void the warranty on the car. Also Honda is not willing to issue a letter to the effect that they are selling a car with only one reverse parking light. It is shameful to see how far Honda has fallen and I would never again suggest a Honda to anyone.

WE ARE OWNER OFTHE ABOVE MENTIONED VEHICLE MODELCRV2007 CHASSIS NUMBER JHMRE48427 C300 904 ENGINE NO. K24Z11 757816 MANUFACTURED AND EXPORTED BY HONDA MOTOR JAPAN TO INDIA. WE ARE MAINTAING THIS VEHICLE WITH PROPER SERVICE AND CARE, WE COME ACROSS JERKING PROBLEM WITH SPEEDO METER AND RPM METER GIVING FLUCTUATING READINGS, ON LOW SPEED BOTH THE METERS SUDENLY DIPS EVEN THE VEHICLE IS RUNNING AT SAME CONSTANT SPEED, THIS PROBLEM IS NOT YET TRACEABLE BY QUALIFIED ENGINEERS APPOINTED BY PRIME HONDA(CAPITAL CARS PVT LTD). ENGINEERS ARE REFFERING MANUALS PROVIDED BY HONDA BUT THEY ARE ONLY USING HIT AND TRAIL METHODS TO SOLVE THE PROBLEM . THIS ACT OF DEALER AND STAFF SHOWS THE INCAPABABILITY OF THEM. KINDLYLET US KNOW WHICH DEALER OR ENGINEER OF YOUR ORGANISATION CAN RESOLVE THIS ISSUE AT EARLIEST

Dear sir, I, JASWINDER KAUR w/o S. INDER MOHAN SINGH R/O 564-l, model town ludhiana want to say that I booked my car on 31 january 2014 at vidhata honda(AKC motors ferozepur road) ludhiana.i booked HONDA CITY (V Model, Diesel, White colour)They committed me to give a car on 1st week of April 2014.But they didnt give me on time .And after that, they called me in October 2014 for take the car delivery. And then i told that i will take it on january 2015 because at that time i want to prefer new model car (2015)and they said OK. From january 2015 onwards, i am continously in touch with Sandeep Sood(Team Leader) and till today they didnt give me car delievery. I also gave them a cheque of 4.50.000/- on 3 march 2015 against their promise to give me car on 10 March 2015 and they withdraw money on 8 march 2015. Please solve my problem immediately and tell me exact delievery date of my car.Either i have to file a case in consumer court against them. Regards- Jaswinder kaur [protected] 564-L, Model Town.Ludhiana, Punjab, India

I am Mrs. Catherine Varghese from Pathanamthitta, Kerala. I purchased Mobilio (V IVTEC, VMT, Chassis No. MAKGD473LEN002976, Engine No. L15Z[protected]. The car was taken from VISION HONDA, Pathanamthitta, Kerala on 08/12/2014. We noticed some serious problems on the first day itself and returned the car on the same day itself to VISION HONDA. The problems were 1) The security alarm was getting actuated by itself 2) the door open indicator was active even if the doors are closed 3) THE CAR'S BODY (ESPECIALLY TOP, GRADUALLY TO OTHER AREAS) WAS GETTING MISTED WHEN THE A/C IS WORKING 4) WHEN THE FRONT DEFOGGER IS WORKING, GRADUALLY ALL THE GLASSES AND EVEN THE BODY WAS GETTING MISTED DURING RAINY/MISTY WEATHER, WHICH MAKES THE OUTSIDE VISIBILITY VERY POOR DURING SUCH WEATHER CONDITIONS.They corrected the first two problems by replacing a door sensor. But couldn't correct the misting problem. They reduced the compressor gas pressure which affected the performance of A/C.Now A/C is completely down. No cooling at all.HOW CAN THESE PROBLEMS HAPPEN FOR A NEW AND BRANDED CAR LIKE HONDA. I chose a Honda car since had high expectations on its quality and the quality service they offered. But unfortunately now I regret on my decision. I hope you will address this issue and take necessary actions at the earliest. Regards, Catherine Varghese (Mobile: +91 [protected], [protected])

Hi Sir, I have bought a Honda City (S) in petrol version from Courtesy Honda Wazir Pur and got a very poor services. 1. I booked this car on 2nd Jan15 and received it on 8th Mar 15 even after their written communication of two months. 2. Till now I have not received a Car number from them after my so many reminders to them. they are saying that their is strike in authority which is not the case. Please action on priority basis. Regards, Mahavir Jindal Ph:[protected]

I am purchase honda mobileo from ludhiana punjab .Dealer name is Vidhata honda . We purchase car on janvaury 14 . When we purchased the car, company assure that our car rc is made in 15 days .but company not deliver our car rc till to day

Hi, My name is Vaibhav Kaushik. We have purchased a Honda Brio SMT model around a year back. As mentioned in subject my car's wind shield has got a crack in it without any accident or any kind of hit on it. I parked my car in my garage in the night time and when i've seen it the next morning i noticed a crack in it. I've taken it to the Honda showroom (Prime honda - Vaishali) however i havn't got any kind of satisfactory response from there, According to them i met with any accident or somebody thrown a stone or some hard thing on my car however i do not see any scratch or dent near to that crack. I tried making them understand that this happened on it own but they were quite adamant that now i should take help from insaurance people to get it repaired. This is very dissapointing when you face such problem after choosing a brand like Honda. I've chosen Honda Brio over options like i10 grand and Ritz. Moreover i heard that Honda Brio is very well known by its glass quality and after sale service, However in my case i am seeing drastically opposite situation. If Honda customer care people are genuinely bothered about the problems which their customer is facing then please get it touch with me on my no. [protected], otherwise send a customer who can buy this car from me because i dont see any resale value of the worst quality product of Honda.

I Booked car Crystal Honda, Viman Nagar, Pune, Hoda City VRX, Petrol ( Merun Colour ), on 10.01.2014, When Booked the Vehicle they promised to deliver on or before 31.03.2015, Till yesterday they are not promising to deliver the vehicle as per commitment, Ramakrishnan Iyer, [protected]

Dear Sir, I have booked my Honda Amaze car on 13th Dec at SHREE CARS PRIVATE LIMITED(CIN U50102WB201 3PTC199089 ), Kolkata and the car has been delivered to me on 23rd Jan 2015 (Chasis No: MAKDF153AFN102465), registration no: WB -06L-5257. Very next day after receiving the car, I noticed that there is problem of the car’s horn (sometimes both horns are working sometime only one horn) which I let Honda customer service of Sreehonda know about the issue and they asked me to take the car with their service center. Then I visited their service center for first free service, I raised the horn issue with them, they done the first service along with they told me that they replaced the Low-horn and confirmed me that the problem has been rectified, I believe their word and received the car but while I drove back to my home I noticed that the problem was not resolved, same problem persists . Very next day again I talked to their customer service person and complain about the same, they asked me to reach their service center with the car, this time they replaced High-Horn and they confirmed me that don't worry, we have checked everything, the problem has been resolved but again I noticed very next day that the problem still persists, it has not resolved . Third time I complained about the issue and escalated to their Saled Quality Manager, Sheuli Ghosh after my complain they send their driver to pick up my car and they spent two whole day just to resolve the simple horn issue ..they kept on saying to me the they are directly working Honda technical staff to identify the issue .even after spending two days they couldn't completely resolve the issue . They told me that they identified one electrical circuit issue which they resolved but I need to take the car with their service center after one week because Honda technical team suggested to replace the horn with their new upgraded horn . Now my point is if Honda is aware about the horn issue, why don't they resolve it and they are harassing the customer again and again. I am being a new customer where I spent aprx 7 lac for this car and if I have to suffer like this, then it is really unfortunate, I can’t believe, this kind of service I can get from a company like Honda. I am doubting whether Sreehonda, the dealer has efficient technical staff to give best service to the customer, they are not structure enough from the very first day I have noticed . I am working in a company like IBM, we know how to give the best service to my clients . But you don’t know. Sorry to say that. They don't care about the customer satisfaction . Its my unrest request if someone is there to address my issue and guide me on this. Regards. Dipak Mandal Contact-[protected], Kolkata.West Bengal Email-dipak.k.[protected]@in.ibm.com

Dear Sir We have booked the complain with Honda on 25th Feb-15 Communication ID: 1-[protected]. Complain: Fluctuation in the sound of horn, parking light and reverse light as well, when the vehicle is running or the engine is start only. This complain is from very first day of purchase of vehicle. Compliance: NO COMPLIANCE AGAINST THE COMPLAIN DATED 25.02.15. Comments: The attitude of dealer is NOT satisfactory, they jus buy the time and say to contact the factory where the Honda car manufactured. Important: More than five time we visited the dealer and workshop regarding this problem, the workshop manage changed the horn but the problem still continuing. Loyal with Honda: We are loyal customer of Honda and recommended our relative for Honda Amaze who purchased Honda Amaze in the name of Satyendra Tahkur, on 21st Oct-14 from VAishali Honda Patna. Expectation: We expect from Honda to solve the problem as soon as possible, if required then please send some expert engineer from plant to check the vehicle. Pravin Vehicle No. BR-01BY / 9808 From: Customer Relations Sent: Wednesday, February 25, 2015 2:52 PM To: [protected]@gmail.com Cc: [protected]@vaishalihonda.com ; [protected]@vaishalihonda.com Subject: Kind Attn:- Mr. Pravin Kumar Dear Sir, This is in reference to your trailing communication. At the outset, we thank you writing to us and sharing your feedback. We are understanding the details of the matter from our dealership M/s Vaishali Honda, Patna and request you to kindly bear with us. In the meanwhile, we are advising our dealership to get in touch with you and address your concern. For any further concern/query you may please write back to us or let our Honda One 2 One representative hear from you at[protected] or[protected]. Assuring you the best of our services at all times. Regards, Ajay Kumar Customer Relationship Management Honda Cars India Ltd., Greater Noida From: [protected]@gmail.com To: [protected]@hondacarindia.com, Date:[protected]:20 Subject: Honda Car India :: Service Feedback Information [protected][protected][protected][protected] Service Feedback Details Name : PRAVIN KUMAR City : PATNA User Pincode : 800013 Email : [protected]@gmail.com Telephone :[protected] Mobile : [protected] Category : Service Model : V DIESEL Year : 2014 Car Reg.No. : BR-01BY/9808 Dealer : Vaishali Honda-Boring Road Comments : I have to complain about the horn of my car which fluctuates when we blow. In the night the reverse light and parking light also fluctuate. We feel very bad when we blow horn and the sound fluctuate from low to high. WE have complain about this problem since purchase of vehicle and more than 6 times we visited the service centre but no solution came out. The service centre person say that there is manufacturing defect and they are unable to solve the problem.

I have submitted all the documents twice with the company and still the ECS scheme is not activated. Each month I have to pay through cash as HDFC recovery agents call me and ask me to deposit cash. The same is also being recorded in the CIBIL report every month. This time I have decided I wont pay anything till the time there is a resolution. Every time I call Honda they say it will be activated. I will I am trapped between the company and the bank and want to return the car and take my money back. I bought the car from South end honda, Delhi and the person dealing with this is Shekhar. My car number is DL3CCG0385 My mobile number is [protected]

Hello, I had booked a Honda city 4th generation VMT TW with Ring Road Honda Gurgaon on 2nd December 2014. Why this car, because my father loves this car and I had planned to gift it to him after I got a job. Fortunately I got a job in SJVN LTD a power sector PSU on 14th March 2014, and moreover it was my sister's wedding on 25th January, that made me think in November end that it was the right time to gift this car to Dad. So as stated I booked it on 2nd December with an assurance from Mr. Rajbir a salesperson in Ring Road Honda for delivery before or near 15th January 2015. When I made contact with him, he rejected the delivery and assured us it's delivery close to 26th January 2015, but he did not make any contact and we got busy in wedding preparations, finally I and my father went to showroom on 27th January and he again rejected the delivery. We were disappointed and decided to cancel our booking but Mr. Rajbir assured us the delivery before 5th February, and we believed him and when I made contact with him on phone he rejected the delivery and guaranteed us it's delivery before 25th February 2015. This time I decided not to make any contact with him and decided to wait and see how long he takes to make contact with me and he never made any contact. But atlast I received a mail from Miss Megha stating wrong date of booking and writing that they will get only 1 car of same model this month and will be delivering to the customer prior to us in order and will deliver me car in 1st week of march. I kept my patience and sent them a mail in March asking about the delivery of car, and they called my Dad and told him the car was available. So I was happy and planned my journey to Gurgaon on 14th March (as I am posted in Himachal Pradesh) to take the delivery but when I made contact with them on 10th March that is today they again rejected me delivery and said car will be with us on 22nd March tentatively. Now I am really really disappointed and considering either to file for a case for harassment against them or cancel my booking. Your car is good and I too love it and it is great in demand hard to keep with but it's waiting period is only one month, not as long as almost four months. Honda is known in India for its build quality and service. This is the worst kind of service I and may father have faced till now. Kindly enquire into my problem and make contact with Ring Road Honda Gurgaon.

During repair work done on time to time visit of my Honda jazz car, upholstery of car including seats got spotted at multiple places, as seats are never get covered properly while doing repair work.And everytime I make complaint by seeing it as on every next visit some new spot takes place.Niether they listen my complaint nos they they take care enough to not to happen this next time. When i made complain This time to Service station Incharge Mr.Pramod Jaiswal, He replied me that it will cost you to get it cleaned properly.I tried him made to understand that its not my fault rather of yours but very carelessly and roughly he replied this cost you have to afford. Its not a matter of cost for which i am complaining, but i am trying to mark the thankless system of caring car and even more the way of representing the Gracious Honda Company by adopting this way of rough reply with your valuable customers I had never expected the seen, that i had to face in the Honda. The men there at responsible seats dont even listen the customers say but to lay cost on them. please see that reputation of Honda may not be damaged. sudhir gupta (chartered Accountant) [protected]

dear sir pl note we have AMAGE car on 25/12/14, vehicale no is UP78 DP 0077, we send the vehicle on service dt 3/3/15 and deliverd the same but we checked tomarrow AC&POWER STARING IS NOT WORKING and again send the vehicle to PUSHP HONDA service center i am surprised he is asking AC IS DAMAGED but do not satisfied me what is the resion of damage. our complain is change our AC in your service center i request to u pl look into this matter urgent thanks vivek bhatia kanpur [protected]

HiI had purchased honda from ring road Honda and the worst ever service I have seen at pera garhi, ring road Honda . I have not seen proper equipment to even wash the vehicle nor any engineer to give you proper guidance. I am feeling bad that I bought honda if you have these service station. Praveen Grover [protected]

I have brought Honda pleasure before 6 months in "M/S. EASWARI AUTOMOBILES PVT LTD" - Pondicherry. I have done my Ist and IInd service in "M S Jay Bharat Cycle & Moped Works" while giving for Ist service, I logged a complaint that lock is not working properly. They just adjust the lock without looking the issue and the same issue is continued after doing my second service also. Still now I have done only 2500kms. Today again my pleasure lock is not working and I went there for logging complaint but there is no proper response from the Manager and Salesman Sudarasan even they are not look-up the vechicle and they talked in rubbish way and irretead me which I felt very bad. They asked me to do paid service for changing else go to "M/S. EASWARI AUTOMOBILES PVT LTD" - Pondicherry to cover through warranty. Warranty is cover only in "M/S. EASWARI AUTOMOBILES PVT LTD" or I will get anywhere in Authorized HERO dealers? "M S Jay Bharat Cycle & Moped Works" is not giving proper response from service and also they have not giving respect to customers. If its free service and they wont give priority instead of paid service.