Honda Cars India Complaints & Reviews

sir,
mere honda shine gadi ko lie hue 4 mahine hue hai. lene ke baad 2 mahine se exal problem hai. deeler ko gadi de dee hai. ya to gadi nih shulak thik karke de ya gadi ko badalkar deve.



dinesh kumar rajpurohit
vpo - shankhwali
dist. - jalore (rajasthan)
mobile no. - [protected]

respected sir/madam...with due respect i beg to state that I am the customer of your company before 12th months in nov. 2009. I bought an "HONDA ACTIVA" two wheeler from Frontier Honda(1356) Wright Town JABALPUR. After 6 months we got the problem of "BATTERY LEAKAGE" because of battery leakage bike's mudguard paint is being damaged so we complaint against this problem to your branch office but they didn't provide the satisfactory service and reply about this matter. Even they told for money during warrenty period for replacement of its BATTERY PIPE and we paid money for it. After some time this problem was repeated again so we contacted to Mr. Bhattacharya (M.D.) but he didn't give any satisfactory answer. Right now we suffered from this problem.
so kindly you requested that you give your suggestion for proper solution.
Thanking you
Requesting by
MR.KARAN SINGH THAPA
h.no.43, sai kuti behind v.f.j.maszid, near reliance tower
V.F.J. ESTATE. (482009)

I have bought a Honda Activa from Bhasin Honda 3 months ago i.e. 02.09.2010. The vehicle is
starting problem from Kick and Self start and also noice from engine and not a average. I have already
done 1st service but not solve my problem. My vehicle No. DL 4S N 9046.


Please take a necessary action from Bhasin Honda, Raja Garden, New Delhi.

Thanking you,


(SUSHIL KUMAR)
[protected]

Sir,



I have purchase a Aviator scooter of your company on 22/09/2010. After purchasing the scooter I have met with a small accident, therefore inner cover of my scooter break, I am contacted at your Ajmer dealer Raj Auto, but every time I found response that the parts are not available by your company. Today I have made a compliant at your customer service. It is very sorry to say that is very bad situation that the parts of your product are not available at you authorized dealer and I am suffering a lot by the response of your company / authorized dealer. So please do needful to provide the sphere of my scooter.







Regards,



Anup Kumar Sharma

Maine shyama automobile ranchi se april 2005 me passion plus bike kharida tha tabhi se hero honda passport ka member hu. mai waha 2007 tak me lagbhag 2000 point servicing ke dwara arjit kia jisme mujhe gift bhi mila aur har passport program me mujhe invite bhi kia jata raha tha. lekin oct 2007 me mai mughalsarai apane parmanent home par aa gaya tab se mai yaha avtar automobile mughalsarai me servicing karata aa raha hu aur ab tak 7200 point arjit kia hu lekin avtar auto se ab tak koi gift nahi issu kia gaya aur na hi kabhi passport program me invite kia jata hai. puchhane par bas ek hi jabab milta hai apka slip company ko bhej dia gaya hai company jab apke naam se gift bhijegi tab apko phon dwara inform kar dia jayega lekin aaj tak kabhi inform nahi kia gaya .kya mujhe kabhi gift milega?
Rajesh kumar chaudhary
passport no. 05D09C23977 kurhkala (chakia road)
D/o renewal 03 Feb 2009 Mughalsarai
reg no JH 01 L-0405 Chandouli (up)

After servicing two times my body vibrates and it could not be repaired by the mechanics of Rohan Autoriders and they told me it is there in every bike and cannot be repaired. I donot know it is correct or not. Why should the body vibrates when I reach 40 KMPH. The entire body vibrates sometimes even in slower speed also.
Pls help

To,

Complain Handling Incharge,
MY NAME IS MR SANDIP PATIL.
i Had Purchase Hero Honda CBZ EXTREME on 8th of Oct2010 from BIKES AUTO - VIJAY SQUARE, than within a week Average Miter ( Miledge Miter ) has been DEAD , i told them to change my Miter thay told me sir when u gave for first service we will change the Miter. i had given my bike on 1st of Nov2010 for service, in report card i had told them to change my Miter , but than also they won't done my Miter change. about 8th of Nov2010 i showed them that my Miledge Miter is not changed by your side. so they gave me time of 25, i agreed , than my Miter changed on that day, today i feel that in My Bikes Engine, there is no OIL so i checked for OIL, and really OIL is not there, so i took Engine OIL from market and feel in my Engine. I AM NOT HAPPY WITH HERO HONDA BIKE AUTO.... BCZ I PAID FOR OIL RS.170/- BUT THEY DON'T FEEL OIL IN MY BIKE, KINDLY TAKE ACTION..... IF IS IT POSSIBLE MAIL me on patil.[protected]@gmail.com.

Respected sir / mam,
This is Avinash Sharma from gandhidham kutch,I have a complaint with the service centre of your dealership " Quality Enterprises " Gandhidham, I had send my CBZ Extreme ( GJ 12 BE 820 ) more than 10 times in the same month but there has no response to me, nobody is there to receive my vehicle for regular service, I am highly disappointed with this. i hope that you'll consider and do me the favour.

thanks


Avinash Sharma
[protected]

Hello there,

My name is Parag Agrawal, and my father Parshotamdas Agrawal recently purchased a new Honda Activa on 23rd November, 2010. We had booked the vehicle more than 6 months back by submitting deposit of INR 1000, and finally received the delivery on teh 23rd of November.

IMP thing to note here is that since Dahod - my home town - does not have a proper Honda dealership, we had to purchase the vehicle from Godhra's Honda dealership. Dahod has a dealer who provides these vehicles, but does not provide "Service, Warranties, Repairs" for the vehicles. So we had to purchase the vehicle from Godhra.

However, we were not handed any documents for the vehicle and were told that the same would be sent over to the Dahod's Honda agent. We were asked to pay for the temporary passing so that the vehicle remains road legal in the mean time.

However, since then, I have contacted Godhra dealership, they say they have already dispatched our documents, but the Dahod's dealer denies receiving any such document. He claims, he does not have any of our vehicle documents, but can arrange for the vehicle registration. How can he get our vehicle registered if he does not have our document?

This clearly shows that the agent/dealer is holding our documents, so that we get the vehicle registration process channeled through his associate, which we do not want.

This is poor professionalism on the part of Honda dealer and clearly leaves a sour taste as this was my first purchase for a honda vehicle, all my past purchases being of Bajaj vehicles, where I had never had any such problems.

I am running out of my temporary passing and might need to spend additional money to keep my vehicle road legal, whereas ideally it should have been registered by now. But for the unprofessional behaviour of Honda dealers, we are still to get valid documents to take the process further.

Please advice what course of action can I adopt here as I feel left high and dry after making a purchase of 50000 worth of my hard earned income. A major question also remains about the commitment of the dealers in providing proper service and support as am not sure what to expect from them now since as it seems, after sales, support of any kind is non existent.

I do not have an understanding as to what all documents might be required to support my claim, so please advice and I will definitely try to provide the same.

Please help.

Warm Regards,
Parag A,

Dear Sir/Madam,

I purchased a Honda Dio in Pune Maharashtra 6yrs ago & now last year i shifted to Chennai The problem I am facing is that the Chassis & engine no are not clearly visible as it below the foot rest underneath which is realy difficult to see unless u slide the vechile completely to one side Being a lady alone can not do this The inspector could not see the same. He asked me to go the work sop and get it done.

Kindly let meknow what to do I have been hunting for this registration since 8 months but still nothing has moved.

Being a citizen of India & shifting within India is also a problem

Kindly revert with a positive reply

Thanks Banu

i have bought a hero honda hunk, panther black in colour, in the month of august this year from Pratham Motors, pune....the no. for the same is MH12 GE 1730. On 21 oct, i met an accident and the bike was damaged...for repair and insurance claim i had given the bike in Shreyas Automobiles, lonavla. The repair of the bike more than one month, scarcity of spare parts was the said reason. They kept on saying that the parts are not available in panther black colour, incidentally the bike was fitted with the normal black colour fiber parts.
pathetic state of affairs...without the spares how does the company survives and on top what about the customer satisfaction...chairman speech last year claims 11 growth in sale. it also insists on its objective of customer service which is not met at all.

sir.,
i m laxmi kant mishra i have goodlife card., but when i go to dealer of mirzapur (up) to add my point they refuse me to add point in my goodlife card,. ? kindly help me in this regard ,so i can take all benifit of goodlife card????

thanks

This is in connection of said of above said vehicle to undersigned, I would like to bring your notice that average of this vehicle is given only 18 km/1lit, whereas average is claim as 55 km/1lit. Three times services are being done. As per below details
Owners Name : Hemlataben Girish Patel

Sold on : 01/07/2009

Challan No. :[protected]/100936

Key No. : 8432

Frane No. : ME4JF21 1F98111304

Engn. No. : JF21E 0138658

Dealar Code : GJ080001 / Imperal Auto

Battery Make : 063502

Two months back i bought a hero honda cbz from Bellad agency in Hubli.

Problems are from the day one
1. Extra noice - producing while ride in 1st and 2nd ger with less than 20Km/hr & a tup- tup sound is coming from silencer
2. alignment- Tyre alignment is not correct ( i was told the dealer is that 'some manufacturing defect in the tyre
3. Handle bar is very tight
4. Milege is LESS THAN 40KM
5. Gear lever is not smooth

Sir
I have met an accident while riding aviator, which was skid and fall down. As the road is at construction stage, its right side had some scratches, and right side rear view mirror liver broken and detached. As I have given the scooter for the minor repair at Aryabhangi dealer at Alwaye, they have advised me to have insurance claim. I have given the scooter with insurance claim and agreed me to give the vehicle as soon as possible. After twelve days, I have contact the dealer, but harshly told me that it will took more time,even they have stopped service if I am not agreed to their term. Sir I am working in a Major Fertiliser company in Kerala, and after my deal too many people came to know, and buy your scooter/motor cycle. I s this way your dealer reciprocate with customer it will effect Your good reputation in this field. So I request your good office to interfere with the dealer to maintain good relationship with customer'
My Vehicle Reg No KL 42 C 4108, given on 9/11/2010
Anticipating favorable reply

With Regards
Ravindran

Dear Sir,

Please replace new herohonda passoin proe fuel tank colour is silver
black,our service center dasarada motors vijayawada AP. bike no:AP16
BS 6516.invoice dated[protected] inwarrenty.

So it is manufacturing problem hence i requist please replace as arly
as possibully sir.

regards,
Govind-[protected]

MY NEPHEW HAS PURCHASED HEROHONDA MOTORCYCLE-PASSION PRO,FROM AHER AUTO,KALYAN ON 17TH MAY2010.NATURE OF COMPLAINT:-1)HE ASKS THE CUSTOMER TO GO TO DOMBIVALI GODOWN TO COLLECT THE NEW VAHICLE.HE DOES NOT GIVE DELEIVARY FROM SHOROOM.
2)MOTORCYCLE WAS WITHOUT BATTERY 3)IT WAS WITH VERY LESS ENGINE OIL.
3)NO PARTS AVAILABLE4)SPARKPLUG CAP IN POOR CONDITION,MY NEPHEW HAD TO BUY NEWONE.
4)POOREST OF POOR SERVICE.NO PROPER WASHING.IT IS DONE WITH PLAIN WATER,THAT TOO NOT PROPERLY.IST MECHANICAL SERVICE DONE THEN WASHED WITH WATER .NO OILING IS DONE AFTER THAT.
5.KEEPS WAITING FOR MORE THAN 5 HOURS.
6.HE IS MONOPOLY,THAT SHOULD BE BROKEN.
7. IT IS BETTER TO HAVE MANY AUTHORISED SERVICE STATIONS,RATHER THAN AHER AUTO.THE CHEATER.
8. NO BODY LISTENS THERE.AS I[censored] FEEL THAT U ARE CAUGHT,ONCE U BUY VEHICLE FROM HIM.
COMPANY PLEASE DO TH ENEEDFFUL.
ON BEHALF OF VISHAL KRIPALANI

I HAVE PURCHASED ETERNO SCOOTER FROM OM SAI HONDA ,MALAD,MUMBAI ON 12/03/2009.BUT TO MY SURPRISE THE PRODUCTION OF ETERNO WAS STOPED. I AM DOING MY SERVICING REGURLARLY AT OM SAI HONDA'S SERVICE CENTRE AT KANDIVLI WEST, MUMBAI, AS I AM HAVING COMPANYS EXTENDED WARRANTY VALID UP TO 12/03/2014. ON LAST SERVICING ON 09/11/2010 I TOLD SERVICE ENGINEER THAT MY SCOOTER IS BEING POOLED AT ONE SIDE & AFTER EXAMINING HE TOLD ME THAT SCOOTERS STEARING CONE SET HAS TO BE REPLACED & HE TOLD ME TO BOOK THE SAME WITH SPARES DEPT.WHICH I DID ON 09/11/2010 BUT TILL TODAY (23/11/2010) THE PART IS NOT RECEIVED.
NOW MY QUESTION IS THAT 1) WHEN WILL I GET THAT PART. 2) IS THIS MY DUTY TO BOOK SPARE A PART .
I HAD PAID ON 25/08/2010 RS.1041/- FOR STARTOR COMP PART NO N 32588 & RS.275.75 LABOUR CHS. TOTAL OF RS.1317/- VIDE BILL NO SP316647 TO OM SAI HONDA. WHAT IS THE USE OF COMPANY'S EXTENDED WARRRANTY?
CAN HONDA COMPANY ARRANGE EARLY FOR MY SPARE PART & ASK DEALER OM SAI HOND TO REFUND MY ABOVE CHARGES.

MANGESH RAUT

my name is milind more .i have subbmitted complaint about my rear shock and they attended my complaint.they replaced the shocks but not with new one .they install second hand shocks of their demo bike .and i m not at all satisfied with this kind of service.and the shocks is also not working properly.kindly contack me as soon as possible.mob:[protected]
email id :[protected]@gmail.com

Hi Team,

I have purchased Honda Unicorn bike in KUN Honda, Chennai Ashok Nagar, 4th Avenue in the year 2009.

In this connection,i have serviced my bike in KUN Honda, Ashok Nagar Service show room neqarly 5-6 times, each time i had raised the complaint that my bike break apply & Hand bar&fork was not working fine for all the times, but the result was nothing, again i went to J.S.P Service Show room, Annanagar, there also i had raised the same problem, no use in this regards. Ultimately customers are facing the problem. Who will rectify this

Pls let us know, who will take care of this type of complaints.

As a Honda brand name, this type of customer complaints has to be rectified immediately then & there, but lack of proper Services by the bike service providors, Honda company name spoils.

Pls initiate to take proper steps, pls revert as soon as possible for my complaint.