Honda Cars India Complaints & Reviews

Sir,
I have purchased Hero Honda Glamour (Black Red) from Amit Motors, Prince Anwar Shah Road, Kolkata about nine months ago. The problem is that front case ( Fuel meter casing, Speedo meter etc.) is cracking after 3 months of purchase. The service center supervisor said that it is a defective manufacture case and should be changed, but 4 months has gone no result. Please help.

DEC.05,2009
from,
Satander Lamba
H.no.171,Shahbad Mohd. Pur
Near Valmiki Mandir
New Delhi-110061
Ph.no.[protected]

To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.

Sub: Complaints agaised V D AutoWheels Dwarka Honda dealer and their service centre at Maya Puri New Delhi

Dear Sir,
I purchased one Honda Aviator Scooter on 02-01-09 from your dealer V D AutoWheels Dwarka New Delhi-110075.
when I take the delivery they did not give me the warranty card for battery and said that is pasted with battery and is is safe their.

But past 2 to 3 months the self start not working properly.
On 4th service on dated[protected] invoice no.091w05486 I also added
this in my job card but the problem not solve after the service.

On dated[protected] againsed Job card no. 3753 I complaint for self start and next day they charge the battery and said that the problem was solved and you take the scoter but when I start it the self was jammed and no problem was solve, then on my so many request they check the battery properly and said the battery have some problem.
But when they check the warranty card that card was damaged and not readable and they are not change the battery only the battery company will decide on this matter and we can not do any thing.

Is the mechanic of that service centre not fully trained ??? and
my question is that is this the honda guideline to put the battery warranty card attached to the battery and not given to customer IF NOT then why V D Autowheels Honda dealer do this to customer

It is also noticed that bhasin honda dealer in Delhi also do the same with the customer

because this is not the customer fault
So, it is to request you to do the needful and help us to provide me new battery and tell to service centre to solve my self start problem
and also tell your dealers not to do the same to your valuable customer in future.

For your reference Please see below mention details:

Vehicle Type: Honda Aviator Bharat Stage II, Chassis No. ME4JF211M88059373, Engine No. JF21E0078321,Invice no.09IW05486
Vehicle No. DL 9SR 9471 BATTERY NO-053636 MAKE - AMCO ?NOT SURE

MR.SATANDER LAMBA
PH. NO. [protected]

Hello All,

This is Geetha from Shimoga, I am an Engineer working with an MNC. I have given my 2 wheeler scooter for an servicing to the place where I pechased from. After servicing that servicing person told me that there is bend the handle I told him while I was driving I dint find any issues, but the he started to tell me some or the other problem with dipper/dimmer. But there was no issues with that.I told that person that...

Dear Sir,
Myself Buddhadeb Das. I bought a Honda Stunner motorcycle (125 cc & red colour) on 08/06/2009 from Bela Auto at Katwa, Dist-Burdwan, Pin-713130. W.B. Bela Auto took price Rs.60200 without leg guard. But afer buying my motorcycIe I qrary this purpose & can know that actual price is Rs.58639.
So, I protest against that kind of businessman & hope you will help me. Kindly you tell me right way.
Thanking you.
Yours faithfully
Buddhadeb Das
Katwa. Burdwan. W.B.

Dear Sir
I Am HERO HONDA"s Consumer Sinse 31st Of December 2007.
I purchased HERO HONDA passion pro On this Day
Sinse Than I am not Getting very good and Possitive service from your athorized workshop and deler that K S AUTO MOBILE and from Your side
If I tak About Service ... Its Horrible . The People in The work shop will Only Change The Engine Oil and will Make excuses for the rest.
I explained evey time and remind him regarding the losse nut and bolt but they are as it is and i have to take help from another local technician .The Engineer's not taking care of customer and not a single engeener taking no care of his job and if his type of things will be continue then itwill damaged your market value Please Take necessary Action ...
I will Wait For Your response
Reg No is DL 9S z 2170
PANKAJ
DWARKA
New Delhi
[protected]

i had puchase a honda stunner cbf from regent honda faridabad on 14/11/2009 in cash
on the second day i heard a noice from front side
then i went honda showroom for complaint they said the break shoeh are tight and after cleaning them they confirmed me it will not happen again
BUT on the next day i face the same problem then i do the same thing
this time they cleaned the break shoeh again and said if it will happen again then we will change the diskbreak free of cost as in the guarrenty period BUT
BUT i face the same problem again and this time they say we will not change your breaks if you want to do you have to pay
What is this ????????
MY complaints are
1 your vhycle's starts problem from next day
2 i m not setisfy with your showroom's services
3 i m a student and i have to waist my time for this unusal reason
4 this is my first honda product as in use and no stisfaction is there

I had booked honda shine one month back,that time they didn't tell that i 'll have to pay extra for basic accessories like front number plate & engine guard.

when i went there to make full payment they were asking to pay for those basic assessories.

after that i cancelled the booking & took my money back.

is there any honda showroom in bangalore who will provide honda shine with those basic accessories?

I have been using Hero Honda Splendor Plus bike for the past 9 Months. This is very poor performance.But from last 6 month, The mileage is only upto 30-40 km/ltr which is very bad for a bike like Spleander plus. please suggest what action need to be taken.

Dear Sir,

yesterday i have given my bike for servicing in Singla Automobiles Plot No.89 Nera ICE Factory , Near Nasir Pur Indl. Area N. Delhi.110045, they have charged each and every work for labour charge also i have paid servicing charges there is some half engine work in my bike, i fail to understand why they charged each and every work for labor charge also the changed disc break oil but that time i was there the disc break oil charges printed is Rs.36 for 100 M.L but they charged 40 Rs. for that oil and they have used Disc break oil only 50 M.L. my bill no job no and Date is 5310 /28.11.2009 my bilke no is DL 7S AY 2364.

Kindly solve my problem i have asked there also but i don't get any satisfactory ans.


Regards,
Lalit
[protected]

I Purchase Honda Activa from authorized dealer of Punjab Honda Rajkot i do one free service from punjab honda unfortunately my service book is misplace & i contact to dealer for other free service but they no any positive reply and very very bad experience from Punjab Honda Rajkot staff ,than i complains his main office at ahemdabad via email but no any reply from them
I also complains Honda company to please give duplicate service book or give proper answer in this matter but they charge very high amount my question is if you do free service & than why you charge for duplicate service books it is not a chargeable it is free it is right of costumer.

Shailendra

Dear Sir / Madam,

I bought bike in the year 27th September 2009 but yet have'nt recvd rgistration copy from RTO - Indore. Pls look into the above matter as now every time, I have to pay penelty to Traffic Police.

I need to replace my old bike (Spleondor 2000 model) with new one, what is the procedure to replace with new one. But i dont want to sale, will give to company only. Please email me my request.

we have given the advance booking to auto gallery rishikesh and they promises us to deliever our honda activa upto 45 days after the booking of activa we booked the activa on 28/ 9/2009 and now its have 60 days after booking and they were telling us that they would deliever it on january so what we do now. we have a hope from u that u would take some action against them .
And kindly help us to liever us our ne honda activa. we booked on 28/9/2009 on the name of mrs. jyotsana raturi w/o mr. harish raturi gumaniwala rishikesh, uttarakhand. Our booking serial no. is A-566 and R.NO. 1668
the showroom name is " Auto Gallery Rishikesh" uttarakhand.

To
Honda 2 Wheelers
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122 050.

Sub : Delivery of Honda Activa.
Dear Sir / Madam
This is reference to the booking of Honda Activa done at PILOT Honda
Showroom Chembur Mumbai, Dated : 11th July 2009 booking serial no. E-7
51062 payment receipt no. 886 of Rs. 1000/- and full payment of
receipt no. 1534 of Rs. 46350/- dated 15 Sep 2009.
At time of full payment I was told that delivery would be given with
in 30 days but till date I have not received my Activa delivery.
New Booking which is done at present take 30 days after full payment
as per talk with the receptionist (Shipa Madam) in Pilot Honda
Showroom Chembur.
But till present I have not received the vehicle in spite of several
reminder and personal talk with Mr. Raje. Mr. Raje had given me
commitment that I will get the vehicle Before Diwali.
On 18th Nov. I called Pilot (Mr Vaibhav) and came to know that the
delivery will be done on 28th Nov and that also they where not sure.
I have received the letter by Pilot Honda on 9th Oct 2009 stated that
delivery is on FIFO (First in First Out) basis. I want the detail of
the delivery done by Pilot after 11th July. In the letter it was told
that within 2 week the delivery will be done.
I request you to look into the matter and I want the Interest of full
payment paid after the waiting period of 30 days till the delivery of
the vehicle.
Please look into the above matter and arrange to give me the delivery
of vehicle at earliest.

Thanking You

Tushar N. Gala
CC To. 1) Honda Motorcycle & Scooter India Pvt. Ltd. (Banglore)
2) Honda Motorcycle & Scooter India Pvt. Ltd. (Pune)
3) Pilot Honda Chembur (Mumbai)
4) Email to [protected]@honda2wheelersindia.com

From
Syam S
Syamnivas
Near Kallummoottil Temple
Perumpuzha (PO)
Kollam Dist.
Kerala.
To
The customer care Manager,
Hero Honda Ltd.




I am a Kerala Govt. employee and a Hero Honda customer having Hero Honda Passion Plus bearing engine No. HA10EB8GM13378 and chassis No. MBLHA10EL8GM10202I brought the vehicle from M/s. Royal Automobiles, Elampalloor, Kundara, kollam Dist.. The bike have a complaint that it is skidding while braking(single/both). Some times it is skidding about 90 degree and above mostly upon 3rd or Top gear. I brought the matter to the notice of Hero Honda supervisor, Royal Automobiles during 1st and 2nd services. But no positive result was obtained. Hence I took the vehicle to M/s. JCT Motors one of authorized Hero Honda dealer in Thiruvananthapuram District. The supervisor prescribed to check Wheel alignment, air pressure and rotation of the tyres. But it was of no use and the complaint is getting worse day by day.
Now it is rainy season in Kerala and I am not able to use the vehicle un alarmingly due to these reasons.
I also inform you that I am a mechanical diploma holder having lot of experience in automobile field. I have a valid driving license to drive motor cycles, LMV, 3 Wheelers, HPV and HGV and riding all kind of vehicles especially all kind of motor cycles since 2001.
Hero Honda is a trusted name with a long tradition right from Munjal Brothers. In the era of customer reign, you have every responsibility to hear me and redress my grievances.

Yours faithfully
Sd/-
Syam S

I have booked a bike for myself.The model is Hero Honda Passion Pro. The advance , an amount of Rs.10000/= in terms of cash has already been deposited as per receipt no : 2035 dated : 02/11/09. Since then I have been contacting the dealer about the delivery of the bike but there seems to be no real date when the bike will be delivered. The agency where I have booked the bike is as follows :


For U Services Pvt Ltd.
Varanasi Road.
Bharauhana
Mirzapur . UP.India

May I request you to kindly look into the matter and revert back to me as to when the bike will be delivered to me.Should I have enough dependability on Hero Honda or should I go for some other bike.

the tyer is defective given in my bike i complain many time n go there they not responding always saying whn the tyer will come v will call u its long time gone but i dnt get any solution.pls sole the problem of my

Hello,
We have purchased Honda Activa in Oct 2008 from Faridabad. All the services are done from there and we had also taken additional warranty till 5 years. But, since last few months we are having problem with Activa. Two months ago, after so many status updates we somehow managed to get the CDI unit replaced (or I don't know if they have fixed that). Now, today the same problem occured and I doubt the CDI is again the faulty thing. Why Honda is not paying attention to it's customers. I am serious about this complaint and need urgent resolution of the complaint otherwsie I may have to write poor feedback of the product on all websites and send the complaint to the govt official websites and consumer forum websites then Honda will face the govt themselves. The dealer is also not supportive in getting the thing changed when it is faulty. I need urgent solution to this plz.

I am very much regret to inform you that my Honda Activa Serviced by EVM Honda, S A Road, Vyttila Kochi - 19 was very bad standard as detailed bellow:-

Vehicle No. KL 7 AS 5685 given for routine servicing on 06/11/2009.

07/11/2009 - Nothing has done Vehicle kept as it is on that day and returned.

Again resubmitted on 08/11/2009 with a complaint oil leaking from engine side.

09/11/2009 vehicle returned with the same complaint - An amount of Rs.1864/- (Invoice No.091q18220 dated 09/11/2009.

Kindly look in to it and do the needful..

I AM A PROUD OWNER OF HONDA ACTIVA SINCE 7/2003. SO FAR I HAVE INTRODUCED AT LEAST 10 OF MY RELATIVES/FRIENDS/COLLEAGUES TO ACTIVA FAMILY. LET ME SHARE MY PROBLEM. PRESENTLY,I CURSE MY DECISION TO GIVE THE VEHICLE FOR SERVICE/REPAIR AT KTC HONDA VADAKARA. THIS CENTRE SEEMS TO BE EQUIPPED WITH PEOPLE WHO KNOW VERY LITTLE ABOUT SERVICE, PROMISE AND EFFICIENCY. THEY WERE TO GIVE BACK MY VEHICLE WITHIN TEN DAYS, AS PER THEIR PROMISE. BUT ALMOST A MONTH HAS PASSED, STILL I AM TELEPHONING THEM DAILY TO GET MY VEHICLE BACK. EVERY TIME THE LADY @ THE SERVICE DESK ASSURES ME THAT SHE WUD CALL ME BACK, BUT I AM FORCED TO RING HER AGAIN AND AGAIN TO GET THE SAME REPLY. I THINK KTC HONDA SERVICING PEOPLE AT VADAKARA HAS A TASK AHEAD TO MALIGN THE HONDA'S CUSTOMER CARE IMAGE. TILL DATE I HAVE ALMOST USED A MLY RECHARGE VOUCHER OF BSNL TO CALL THEM.SOME TIMES THEY SAY THAT PAINTER IS NOT PRESENT, OTHER DAY THEY SAYS THAT THE VEHICLE WILL BE READY BY TWO DAYS. THEY HAVE LITTLE SHAME TO CHANGE THE DELIVERY DATE OF MY SERVICED VEHICLE. AS OF NOW THE PROMISED DATE OF DELIVERY IS NEXT MONDAY. THE LADY AT SERVICE DESK AND THE SERVICE MANAGER MAY BE PLACED WHERE THEY ARE TO BE PLACED, ATLEAST NOT IN THE CUSTOMER CARE DIVISION OF A WORLD CLASS COMPANY. I WOULD SUGGEST HONDA COMPANY TO IMPART HRD TRAINING TO THESE IRRESPONSIBLE CHARACTERS. OTHER WISE THESE GUYS WILL BE IN THE FORE FRONT OF MALIGNING THE REPUTATION OF HONDA MOTORS AND THEIR CUSTOMER SUPPORT.