Honda Cars India Complaints & Reviews

Hi,

I have recently serviced my Honda Activa at Yash Honda Service Center, Sholapur Road, Pune. At the time of service the engineer recommended me to change Engine Foundation bush of my Honda Activa (only 2 yrs old), said that the bush had expired and need replacement even though it was working fine. He showed me some loose coupling between the body and engine. Later he charged separately for oiling the other parts of vehicle saying serving only include engine oil change and wash.

After I have collected my Activa, I found there is no improvement in the performance which i usaully obsered when I serviced at any other center(I think they have not done proper service) and stilll there is loose coupling between the body and engine after the service. When I revisit the service center with the problem now the same engineer said that it is OK and there is nothing wrong in the loose coupling.

Actually, I didn’t get his intension at the time of service. They people try to get as much as labour charge from you. Because the cost of Engine Foundation bush is only Rs 50/- and they charged Rs 250/- or 350/- for changing the bush and extra Rs 200/- for oiling the other parts. I also found that they do this with every new customer at there center while I was waiting there. They do this with customer have new bikes as well and mostly when the customer is non technical.

So, be careful while you service you bike at Yash Honda Service Center, Sholapur Road, Pune.

Bye.

From:
Venkatramanan Krishnamoorthi ([protected])
Hero Honda Glamour (TN 41T 5889)
About :
Hero Honda Dealer Suguna, Coimbatore, Worst bike servcie & irresponse for customer Queries and complaints.

I bought my Bike on 29/07/2009 and completed first 3 free services. In all the service they were not considering my complaints about the performance of bike. They just done their worst service as usual. In my last service, my bike Exide Battery got some problem but they are avoiding to take care of their side. Instead of that they (Ajith the person who is in service department) forwarded me to the direct exide dealer at Race course, coimbatore. So I take care of the things at my own risk and gone to the exide dealer i came to know that battery have some problem so that they are ready to give me a new battery. But this work should be done by the Hero Honda dealer suguna, coimbatore and not by a customer. I am really disappointed because of this behaviour of suguna, coimbatore. I spent lot of time to get the battery. I ask Hero Honda to advice to your Suguna dealer for losting valuable customers in the future.

Dear Sir

I purchase CBZ Extreme on 25.5.09 from oswal motors pitampura near Deeapli Chowk , new delhi, after 3 months of purchase i found a problem in Gears & clucth plates i went to the workshop for the same and got changed after many argues with them , now on 6.12.09 again after three months the same problem arises and go to worshop again and they are asking me Rs 3000/- , i request them to change my bike or replace this part in warranty but they refuse to do so. I am driving car, bikes & scooter for more than 7-8 years but i face this type of problem first time in my life. Sir ,i requested you to pls resolve my problem at the earliest . I am very much dissatified customer of Hero Honda and wants to replce my bike or got repairs of my bike at no cost.

Thanks & Regards

Manish Sahni
[protected]

I had purchased new honda city i-vtec (1.5 SAT) Reg No CH04 H4289, Eng No L15A70014474, Chassis No MAKGM262B9N002103 in March 2009. This is the second problem in the gear box in this first few months of purchase while the vehicle driven is just over 4000 km and only the second servicing being carried out recently. The present problems are:
1. 'D' constantly blinking even when the vehicle is put into other gear
2. Substantial amount of jerk while transition from low to higher gears while vehicle is put into accleration after slowing down considerably
3. Engine RPM increasing without any effect to accleration as a result of which as the acclerator pedal is pressed, engine RPM increses substantially while the vehicle does not pick up; also, pick up above 80kmph is visibly absent

The previous case (June 2009) associated with the gear box was reverse gear not engaging and jerk while vehicle automatically takes over from lower gear to higher gear position. The case had been referred to Rushabh Honda, Nagpur and a request was made by me to change the gear box as it was under warranty. However, the Company mentioned that the incident is due to MISHANDLING while driving to which I am still not convinced and rubbish it as a strategic move. Rushabh Honda had carried out rectification by changing certain parts of the gear box as advised by the Company.

I still maintain that the gear box itself has got some problem as the recent case is an additional problem within 6 months of further usage after rectification associated with repeated complain of jerk from lower to higher gear transition. The expertise of Rushabh Honda in this case is apparently limited as they are taking constant guidance in steps as advised directly from the Head Office.

It is hereby requested that having purchased such a costly vehicle and subsequently facing substantial problem associated with the gear box, the entire gear box assembly may be changed rather than going for a piece meal rectification on trial and error method. Repetation of gear box problem puts the Quality Assurance / Control on the subject part at stake and hence the buck should not be passed on to the customer without trying to maintain the policy of customer satisfaction.

I hope this complaint of mine would be considered on a serious note as I am already taking legal advise to justify my concern through Consumer's Court provided the Company does not respond satisfactorily as desired.

Thanking you.

CC: Honda Seil - Japan

Hi
i bought honda activa scooter and now i'm facing the problem. The oil is leaking at back wheel
I went to Authorised Honda Service centre in ASM motors,Vellore,Tamilnadu

They serviced my scooter and charged 500 rupee also
But its a worst service from a Honda Activa. Still oil leakage is there.

I had bad experience in from HOnda Service centre and tghis is my second bad experience in ASM motors,Vellore,Tamilnadu

Thanks for your good and well service
Honda provide a good service to me , bcoz i paid 45,000 rupee to buy this scooter

Thnaks To Honda Group and MD.

KARTHIKEYAN.D
[protected]
Vellore
Tamilnadu

Honda Scooters company making a BIG fraud in India by supplying 3rd grade quality tool kit with no use round ratchet spanner i.e.not useful , no.13 instead of no.17 , with new activa scooters { supplied spanner is useful for old model } And Shame lessely say No to Replacement .
Cheating To All Its Customers , Government must take actions against company .
I purchased New Activa Scooter from Sai Point Honda , Yavatmal { m.s. } in 01/07/2009 & continuely following matter with company but invain ,
Customer care number provided[protected] not working , no proper reply in written by company

I HEARBY APPEL TO ALL INDIAN CITIZEN NOT TO PURCHASE NEW ACTIVA SCOOTER UNLESS COMPANY PROVIDED PROPER THINGS or in puncture case You r supposed to pull ur scpooter upto repair shop as u can not open tyre with given tool kit

Sir,
I have purchased Hero Honda Glamour (Black Red) from Amit Motors, Prince Anwar Shah Road, Kolkata about nine months ago. The problem is that front case ( Fuel meter casing, Speedo meter etc.) is cracking after 3 months of purchase. The service center supervisor said that it is a defective manufacture case and should be changed, but 4 months has gone no result. Please help.

DEC.05,2009
from,
Satander Lamba
H.no.171,Shahbad Mohd. Pur
Near Valmiki Mandir
New Delhi-110061
Ph.no.[protected]

To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.

Sub: Complaints agaised V D AutoWheels Dwarka Honda dealer and their service centre at Maya Puri New Delhi

Dear Sir,
I purchased one Honda Aviator Scooter on 02-01-09 from your dealer V D AutoWheels Dwarka New Delhi-110075.
when I take the delivery they did not give me the warranty card for battery and said that is pasted with battery and is is safe their.

But past 2 to 3 months the self start not working properly.
On 4th service on dated[protected] invoice no.091w05486 I also added
this in my job card but the problem not solve after the service.

On dated[protected] againsed Job card no. 3753 I complaint for self start and next day they charge the battery and said that the problem was solved and you take the scoter but when I start it the self was jammed and no problem was solve, then on my so many request they check the battery properly and said the battery have some problem.
But when they check the warranty card that card was damaged and not readable and they are not change the battery only the battery company will decide on this matter and we can not do any thing.

Is the mechanic of that service centre not fully trained ??? and
my question is that is this the honda guideline to put the battery warranty card attached to the battery and not given to customer IF NOT then why V D Autowheels Honda dealer do this to customer

It is also noticed that bhasin honda dealer in Delhi also do the same with the customer

because this is not the customer fault
So, it is to request you to do the needful and help us to provide me new battery and tell to service centre to solve my self start problem
and also tell your dealers not to do the same to your valuable customer in future.

For your reference Please see below mention details:

Vehicle Type: Honda Aviator Bharat Stage II, Chassis No. ME4JF211M88059373, Engine No. JF21E0078321,Invice no.09IW05486
Vehicle No. DL 9SR 9471 BATTERY NO-053636 MAKE - AMCO ?NOT SURE

MR.SATANDER LAMBA
PH. NO. [protected]

Hello All,

This is Geetha from Shimoga, I am an Engineer working with an MNC. I have given my 2 wheeler scooter for an servicing to the place where I pechased from. After servicing that servicing person told me that there is bend the handle I told him while I was driving I dint find any issues, but the he started to tell me some or the other problem with dipper/dimmer. But there was no issues with that.I told that person that...

Dear Sir,
Myself Buddhadeb Das. I bought a Honda Stunner motorcycle (125 cc & red colour) on 08/06/2009 from Bela Auto at Katwa, Dist-Burdwan, Pin-713130. W.B. Bela Auto took price Rs.60200 without leg guard. But afer buying my motorcycIe I qrary this purpose & can know that actual price is Rs.58639.
So, I protest against that kind of businessman & hope you will help me. Kindly you tell me right way.
Thanking you.
Yours faithfully
Buddhadeb Das
Katwa. Burdwan. W.B.

Dear Sir
I Am HERO HONDA"s Consumer Sinse 31st Of December 2007.
I purchased HERO HONDA passion pro On this Day
Sinse Than I am not Getting very good and Possitive service from your athorized workshop and deler that K S AUTO MOBILE and from Your side
If I tak About Service ... Its Horrible . The People in The work shop will Only Change The Engine Oil and will Make excuses for the rest.
I explained evey time and remind him regarding the losse nut and bolt but they are as it is and i have to take help from another local technician .The Engineer's not taking care of customer and not a single engeener taking no care of his job and if his type of things will be continue then itwill damaged your market value Please Take necessary Action ...
I will Wait For Your response
Reg No is DL 9S z 2170
PANKAJ
DWARKA
New Delhi
[protected]

i had puchase a honda stunner cbf from regent honda faridabad on 14/11/2009 in cash
on the second day i heard a noice from front side
then i went honda showroom for complaint they said the break shoeh are tight and after cleaning them they confirmed me it will not happen again
BUT on the next day i face the same problem then i do the same thing
this time they cleaned the break shoeh again and said if it will happen again then we will change the diskbreak free of cost as in the guarrenty period BUT
BUT i face the same problem again and this time they say we will not change your breaks if you want to do you have to pay
What is this ????????
MY complaints are
1 your vhycle's starts problem from next day
2 i m not setisfy with your showroom's services
3 i m a student and i have to waist my time for this unusal reason
4 this is my first honda product as in use and no stisfaction is there

I had booked honda shine one month back,that time they didn't tell that i 'll have to pay extra for basic accessories like front number plate & engine guard.

when i went there to make full payment they were asking to pay for those basic assessories.

after that i cancelled the booking & took my money back.

is there any honda showroom in bangalore who will provide honda shine with those basic accessories?

I have been using Hero Honda Splendor Plus bike for the past 9 Months. This is very poor performance.But from last 6 month, The mileage is only upto 30-40 km/ltr which is very bad for a bike like Spleander plus. please suggest what action need to be taken.

Dear Sir,

yesterday i have given my bike for servicing in Singla Automobiles Plot No.89 Nera ICE Factory , Near Nasir Pur Indl. Area N. Delhi.110045, they have charged each and every work for labour charge also i have paid servicing charges there is some half engine work in my bike, i fail to understand why they charged each and every work for labor charge also the changed disc break oil but that time i was there the disc break oil charges printed is Rs.36 for 100 M.L but they charged 40 Rs. for that oil and they have used Disc break oil only 50 M.L. my bill no job no and Date is 5310 /28.11.2009 my bilke no is DL 7S AY 2364.

Kindly solve my problem i have asked there also but i don't get any satisfactory ans.


Regards,
Lalit
[protected]

I Purchase Honda Activa from authorized dealer of Punjab Honda Rajkot i do one free service from punjab honda unfortunately my service book is misplace & i contact to dealer for other free service but they no any positive reply and very very bad experience from Punjab Honda Rajkot staff ,than i complains his main office at ahemdabad via email but no any reply from them
I also complains Honda company to please give duplicate service book or give proper answer in this matter but they charge very high amount my question is if you do free service & than why you charge for duplicate service books it is not a chargeable it is free it is right of costumer.

Shailendra

Dear Sir / Madam,

I bought bike in the year 27th September 2009 but yet have'nt recvd rgistration copy from RTO - Indore. Pls look into the above matter as now every time, I have to pay penelty to Traffic Police.

I need to replace my old bike (Spleondor 2000 model) with new one, what is the procedure to replace with new one. But i dont want to sale, will give to company only. Please email me my request.

we have given the advance booking to auto gallery rishikesh and they promises us to deliever our honda activa upto 45 days after the booking of activa we booked the activa on 28/ 9/2009 and now its have 60 days after booking and they were telling us that they would deliever it on january so what we do now. we have a hope from u that u would take some action against them .
And kindly help us to liever us our ne honda activa. we booked on 28/9/2009 on the name of mrs. jyotsana raturi w/o mr. harish raturi gumaniwala rishikesh, uttarakhand. Our booking serial no. is A-566 and R.NO. 1668
the showroom name is " Auto Gallery Rishikesh" uttarakhand.

To
Honda 2 Wheelers
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122 050.

Sub : Delivery of Honda Activa.
Dear Sir / Madam
This is reference to the booking of Honda Activa done at PILOT Honda
Showroom Chembur Mumbai, Dated : 11th July 2009 booking serial no. E-7
51062 payment receipt no. 886 of Rs. 1000/- and full payment of
receipt no. 1534 of Rs. 46350/- dated 15 Sep 2009.
At time of full payment I was told that delivery would be given with
in 30 days but till date I have not received my Activa delivery.
New Booking which is done at present take 30 days after full payment
as per talk with the receptionist (Shipa Madam) in Pilot Honda
Showroom Chembur.
But till present I have not received the vehicle in spite of several
reminder and personal talk with Mr. Raje. Mr. Raje had given me
commitment that I will get the vehicle Before Diwali.
On 18th Nov. I called Pilot (Mr Vaibhav) and came to know that the
delivery will be done on 28th Nov and that also they where not sure.
I have received the letter by Pilot Honda on 9th Oct 2009 stated that
delivery is on FIFO (First in First Out) basis. I want the detail of
the delivery done by Pilot after 11th July. In the letter it was told
that within 2 week the delivery will be done.
I request you to look into the matter and I want the Interest of full
payment paid after the waiting period of 30 days till the delivery of
the vehicle.
Please look into the above matter and arrange to give me the delivery
of vehicle at earliest.

Thanking You

Tushar N. Gala
CC To. 1) Honda Motorcycle & Scooter India Pvt. Ltd. (Banglore)
2) Honda Motorcycle & Scooter India Pvt. Ltd. (Pune)
3) Pilot Honda Chembur (Mumbai)
4) Email to [protected]@honda2wheelersindia.com