Honda Cars India Complaints & Reviews

Hi,

I own a honda jazz petrol manual smt that i bought in February 2017.

Dealer - CAPITAL HONDA, OMR, CHENNAI

The top speed that honda commit for Jazz petrol is 165-175 kms.
And there are other owners posting videos of their Jazz reaching 170 km/hr easily.

But it has been observed that my car get stuck on 145 km/hr speed. Even though there is more to accelerate, it does not go above 145km / hr.
It seems to be kind of a speed limiter due to which i am not able to drive it above 145.

I sent my car to service centre's - olympia Honda ambatur chennai, they did their checks and scanning from their end and nothing was wrong according to them.
They denied to take a road test due to safety issues and that is fine to me, i understand.

But this is very dissappointing for me that if honda is commiting a top speed of 165 km/hr, then their might be an issue with my car due to which i am not able to drive.

Either commit a top speed of 145 km/hr or give me a reason please as what is the issue with my car and fix it.

Service centres are not able to help me anymore with this.

I want a solution for this asap or i have to question the commitment of honda.

Thanks,
R. Sumesh Raj

This seems to be a lot of trust lost towards the dealership where I had noticed a unprofessional act which took place in the recent service taken place sundaram honda coimbatore 27.05.18
I had been charged for the replacement or top up of wiper washer fluid, it looks like the wiper fluid or that portion had been untouched.
Just wanted to make sure on what basis they charged for replacement of the particular part/ item.
In Case of any other problem in the wiper water reservoir or tank they should have informed me in prior and left me with the bill charged and item being untouched.
So pathetic service is the feeling which clicked to my mind.
Unsatisfied
Vechile no...TN38 CM7331
Regards
Balasubramanian
[protected]
Pls refer trailing mail.
It was on the issue on small concern which was charged and the same query on the wiper fluid was addressed by the dealership breakdown personnel . As per his inspection the wiper fluid or solution was not available and only water was in the wiper reservoir.
The integrity on the brand and also the dealership service had broken down.
It was identical that I had to switch over to another favourable service center of some other dealer irrespective of distance from my house.
Dear sir,
This is a grievance which had become a worst of behaviour change towards a customer where the dealership Sundaram Honda is doing what they can to cover up the mistake under the bush by various means.
A small issue had been addressed by the breakdown in charge, service manager and the department head mr.balamurugan of coimbatore .
During the conversation it was an answer I got from him saying that if I as a customer feel so bad service experience in sundaram, he doesn't mind even I going to another dealer for future events.
On what basis he had come to the solution for that moment is an unresolved answer.
Also he had been showing up his agitation for covering the issue.
For a small Amount of around RS.50, the wiper fluid which was unchanged in my car, they are debating on what they had failed to do in service and only trying to give silly handicapped reasons.
They themselves had shown a Cctv footage of a Honda City white similar car of my type being serviced that too on June 4th.
My car was serviced during last month end 27th (may). How the people are having super power of taking a car video footage and showing me that they have changed the flud inside the wiper water reservoir.
Also the manager who had addressed me says that do not believe in what the dealership's break down person says as he would have been wrong in assumption of wiper water reservoir with fluid mixed or not. That results that either the break down person Is not qualified or dealership is trying to cover up the queries arised on the issue said above.
Had lots of trust on TVS, where it was proved today that for a small amount of 50 rupees they are debating and it's a risky business where tomorrow I bring the car for any warranty issues.
Also another thing I wanted to say is the service head says to take my car to any other dealer for service. First of all what is his issue.
Looking forward to the right solution from your end. I had no hope on others that's why I had approached you in this above said issue.

This is to inform you that, i have purchased a Honda Amaze Car on 21.08.2018 for personal use. so far it has been single handled and ran about 6600 kms. approximately.
Today (07.06.2019) i took the car from my house (Veema Nagar, near JIPMER campus) to Manakula Vinayagar Institute of Technology (Madhagadipet, Villupuram) to drop my daughter to write Ph.D. entrance exam. After dropping her, immediately i tried to return home at 10.30 A.M, but the car not getting started . Inspite of trying several times, i was not able to start the car. Immediately, i called RSA through[protected]. After registered the complaint at 11.49 A.M (complaint No.s is 191493) till 1.00 P.M. no answer received. Hence, i called the local dealer of Honda Amaze, there they told me to contact Mr. Ramesh Babu, whose no. is [protected]. Immediately i contacted him atleast to relive me and take care of my vehicle as i have to pick up my daughter and go.. In response to that, Mr. Ramesh Babu answered that, he didn't receive any complaint and he was not in a position to assist. In the meantime, a technical assistant whose no. is [protected] has come at 1.29 p.m. and he said, it won't work and it has to be toed. Then he said toeing vehicle will come and toe your car to the service centre which is Capital Honda at Thavalakuppam, Puducherry.

Inspite of speaking from person to person and running from pillar to post, nothing had happened till 3.30 p.m. After 3.30 p.m. toeing vehicle has come and he had seen the car. As it is a newly purchased vehicle, he said, he will try. Fortunately, the car was started and he went off and advised to go to service centre without running the A/c. As he said, i dropped the vehicle at the service centre at 5.30 p.m., in the Capital Honda, Thavalakuppam. I asked my close relatives to pick up my daughter and drop her again for second exam in the afternoon.

The whole day got ruined like this. While buying a car, your sales personnel speaks lot of things but nothing has worked out. they said, so many things, toll charges we can... RSA will work in an effective manner... but to my surprise... today i exhausted my whole energy into it.

Initially i tried to buy ETIOS becuase toyato service is always good. But one of my students has recommended this Amaze and i bought it.

While speaking to the Manager he was also irresponsible. In such circumstances, what should the consumer do? This poor service, unethical behaviour need to be changed and improve your service. This mental agony wont replaced by anyone. so please respond to this and also advise your staff, roof level personnel to act immediately and do good service, also to satisfy your customer which will help your business more.

My Car No. PY-05 E 8056
Right now my car in Capital Honda Service Centre at Thavalakuppam, Puducherry.

please respond to this... or please give a details of the right person to complaint about this.

Respected sir/madam,
I had bought cd110 dream bike from bhalai honda pathankot on 26-may-2018.
In early the bike has problem of putting second gear and missing
I had complained about it but the problem had not been solved by the authorities.
One time its silencer had been changed.
At 10865 km the bikes engine ceased
After that engine kit! Has been changed by the service centre but after few days later the engine again statred giving voice
I had left my bike on 29-may-2019 and today is 5-june-2019.
I am not satified with your product and services.
Please look carefully towards this issue..

I have book a honda amaze vxmt car from maxim honda kangra (Magma autolinks pvt ltd) in 16.06.2018 through cheque amit rs. 21000/-, but due to non delivery of vehicle on time i had canceled my booking through mail as per executive but there is no response. I mail several time to dear and company but there is no response form other end. Meanwhile i tried to executive but all mobile are not reachable or switched off. Kindly resolve this matter manoj kumar sihara [protected]

Sir,
I'm mg. Balamurugan, im an advocate practicing in madras high court, i'm owning a honda city car, (Tn.12c 6665) for service backup, i used to visit olimbia honda service ambathur, for morethen a three months i found too much of engine shaking and over heating, radiator fan working in high speed, engine red light alert, in dashboard, i visited olimbia honda service ambathur, with all this complaint, but no proper service, and irresponsible service backup, of olimbia honda service team, thay couldn't solve my car issue, you can check my car history, in olimbi honda service register, on 03.06.2019, my car engine didn't start, with the help of the alliance rodeside assistant my car taken to the olimbia honda ambathur, today 05.06.2019 i received a call from olimbia honda service they told me, that there is leakage of coolant that's reason engine got heated, a major problem your car engine anytime may go dead, pay rs.2.5 lakhs, to solve the issue, i'm shocked the way he spoke, i'm omimg with the complaint for same issue for three times, within two months, now my doubt is the honda petrol engine life, is only 70, 000 thousands only, or the worsten service team of honda olimbia,, i'm not a technician to find and solve the issue of the car, simply i can bring my car for a authorized service center, solving the technical problem of the car, i'm suffering a lot now, because of i chose for honda.

I am having honda city having car no up 32 fv 4664 and the same i have send earlier for body workshop for repair, almost a month was crossed and somehow the car was repaired and while the dealer driver was taking the car back to my place, he again got the car dented which the same went back for repair .

now after 1 months finally my car came back and after that there is some problem in car breaks and in the display the abs light and the hand break light is continuously blinking .
i have requested the authorised dealer i.e araceli honda dealer for the last whole month to arrange the pick n drop service and get my car fixed .
but they have yet not arranged the pick up neither my car is repaired.
i am thinking to file a case in the consumer forum against the dealer and the company

Myself manjarika mishra.. I had face yesterday a very strange and horrible situation. After fani in orissa my black honda city car was damaged front bumper. I was meet one of the service head person whose name is mr. Kalim at highway honda, bhubaneswar showroom, near bhubaneswar highway. The person who received my car and we were discussing what are my requirements..in between he gave my car key to one person for security check and to see the damage. I have no idea about all this.. After few minutes one person came and said madam pls signed the papers.. Where we all put what you had i sidd the car. That is my big mistake without read the papers i signed. Yesterday when i went to their showroom to bring back my car i was surprised to see each and every one attitude. From afternoon to evening 6.40 i was there and i found my radio antenna, my pen drive, my manual book which always kept inside my car are missing...in the security check book they were not mentioned all this and surprisingly first audio box is in cabinet which is not mention the check list.. I was call mr gaurav chakrabarti who is service head, staying at kolkota. But all of them not ready to listen anythings. Most importantly i got a bill where they charged general checkup. And i paid all the money. But surprised to see when i start the car my front light is not working.. I was calling mr kalim and ask him.. He said it is not included but he will do it... Is this true or every body facing all this trouble at this highway honda service center. I paid 17.141 rupees but sorry to say that i lost my all stuff. No my radio is not working.. My front light is not working my manual book is missing. No humanity..

Very painful.. I will never ever visit this showroom again. But i will surely file a consumer case because there is no camera is working.. So i hope i will recieved a good response from your side

I am using 2 honda cars bought from same dealer harmony honda chandigarh! It’s been almost 5 years that i have been dealing with harmony honda and the kind of service they provide is pathetic / useless! They don’t value the time and money of their customers at all! From last 4.5 years i have been complaining about the washing issues which still are not addressed and from recent past other issues like ac not working etc are also not addressed by dealer when car was sent for servicing! Everytime they come up with a stupid solution that pls send your car we will see! Do they think we are at their service all the time? Pissed off with this dealership
And staff handling customers! I want this complaint to reach the top
Most seat in honda cars so that they should know what these dealers are treating their brand and making customers think twice going to the showroom!

Hi,

I bought Honda amaze VAT 2019 model in the month of March. It is just 2 month of driving that yesterday it's front left tyre jumped into small section of damaged road. Damaged road was neither too deep nor alarming. It is normal patch that we see in India.

But to my surprise, tyre was damaged badly. And I had to change the tyre on the highway.

I don't expect such a major cut in tyre, this is clearly a security breach on a thing which costs you more than 7.5 lakh.

I need an explanation for this incident as well I need tyre replacement.

Regards,
Juhi

Quality issue.
Iam a first time car buyer and i bought honda city (Mh 46 bk 1659) 06 months back for its reliablity.
Reason - the vehicle stopped thrice while traveliing from mumbai to pune and my family had to push the vehicle off road. So the perception of reliable and safe vehice has vanished.

Service issue.
During my third service at honda hallmark panvel on 14.05.2019 i informed the technician that my vehicle stooped on steep gradient on kandala ghat and it started after 10 minutes of trying. That was a very dangerous situation. But the defect was not rectified or may not be examined during the service of vehicle. Being a first car owner i tought it as a minor technical issue.
On 31.05.2019 i went to pune and the vehicle again stopped in front of military engineering college pune when your technician checked the vehicle and informed that the fuel pump is not working. He called his superior and informed that that vehicle needed to be toed to service station. However he said to try after some time and it may start. I waited for 30 minutes no toeing vehicle came. I tried again and it started so i went for my work and decided to give the vehicle at panvel service station after coming back to mumbai.

On 01.06.2019 while returing the vehicle again stopped twice on road in chincwad pune. I called road side assistance. It was informed that person from company will come and take charge. However toeing vehicle came and he took the vehicle to deccan honda at pimpri pune. He did not gave any acknowledgement of vehicle takeover so i had to go with him at 10 pm leaving my family to the service station. Even there the watchman and some staff did not gave any receipt of taking vehicle in custody and told to come on monday.

So you are playing with lifes of people. On mumbai pune highway such defects can lead to fatal accidents. Your product has failed within 6 months and your services have failed to rectify even on reporting.

My vehicle is at deccan honda pune now so do a through check. It may be noted that any future incident due to defective product will be your company's responsibility.

Dear sir,
I am jagdeep kaushik, i had done my honda amaze car service on 20/05/2019 from opulent automobiles pvt. Ltd. Jind service center. I reached at service point as per my book time on 20 may 2019 at 9:30 a. M.
1. My first complain is that there is less man power for working in service area so that once we give for service, they take so much time. I give my car for servicing at 9:30 a. M. And receives my car at 6:00 p. M. There are no main mechanic only 1 or 2 junior mechanic who did the service. But here i says that at their best knowledge they done their duty well. But my all-day spoils in this. Whenever it takes maximum 3 to 4 hours in the service. I also complain to the authority of honda service station regarding this on my last service done by agency round about 6 months before. But it has same as pervious.
2. My second complain is that if i get insurance from honda then i didn’t face any type of problem to call claim. But this time i get my insurance from any other insurance company. I request to manager that i want estimate bill copy for get insurance claim. But they didn’t give me estimated bill copy regarding my parts. I continuously requested them for 3 days please to give me. But they dissemble says that it is open from kaithal servive station we have not to power for given this and the employee of kaithal service station was on leave. But at all above they gives very mentally harassment to me. Lastly i strongly says him that i will complain regarding this to your higher authority then they give me the estimated bill copy after 3 days. Sir i suggested to my friends that purchase the honda car and their service engineer were very cooperative and do all things very neatly. I had done last 2 service mr. Sandeep was engineer there he has full knowledge of work and also servicing the car very effectively.
3. In now days there is very hot all are known about this, even generator was also dead so there is no electricity provision also not make. There are 3 to 4 customers are also comes for servicing all are fade up from the servicing working.

Here i am write above things for your kind information and necessary action taken so that honda is world top class brand name, on behalf of a customer i didn’t want to spoil the name of company.
Jagdeep kaushik
[protected]

I had purchased a honda city car on 24.09.2017 from stallion honda, lucknow. Though it has been my worst ever experience in purchase of a car with this dealer, but that is now a gone issue.
Since i purchased the car, i am complaining to the service centre standard honda, lucknow that my steering is running very hard, but it has not yet been resolved. I am being told that honda steering is normally hard in comparison to other brands. It is so hard that i have generated pain in my right hand and doctor has diagnosed that this may be reason.
I want that some expert technician from company should inspect my vehicle and resolve the issue.

Honda city chassis no. Makgm858kf4104858; engine no. N15a12420585;
Registration no. Ch01be9331. Its rear doors after opening, closed at its own without stop. Checkers of the doors replaced and charged rs.917.02 towards cost and labour and gst thereon. My car is having extended warranty and charge is made on the ground that the same is termed to be a moving part. Door of the car and its hinges and checkers are not a moving part in the car, therefore, is covered under extended warranty and requires refund.
2. Door open and close switch on the key developed a fault and the same is also refused for its replacement free of charge on the ground that it is the remote of the key which has developed fault. I pointed out that the locks in the car are incomplete without its key and in case it is not covered under extended warranty, then why are you making fool of customers by selling them extended warranty? Key/ locks have not been replaced.

I had a purchase honda grazia scotty on 15/04/2019 from todi honda (225c ajc bose road minto park) kolkata-700020 and c/f already done on 23/04/2019 but still now i dont getting my number and tax token, when i call there office then they should be told me every time next document will coming. Still 45days gone but no update form todi honda.
Please look this matter solve asap.
Regard,
Avishek jaiwsal
[protected]
Kolkata

Bought the car in october 2015 from linkway honda chandivali
Has hardly done 16000 kms and from the second - third year the body below the bonnet has rustedb already.
Contacted delarship thrice on phone nobody bothered to reply
Currently given the car to them to get it repaired under warranty and last three days they keep on telling me that it takes time. Nobody bothered for the customer once car is sold
Wrote email to dealership in january. Nobody replied

My car no hr30 p 6431 was taken for repairs under insurance cover on 27.05.19 but till date no progress. On contact to rajiv chauhan, employee of pace honda palwal, very unsatisfactory and irresponsible reply was served. No trained staff, no infrastructure with dealer, no co-op in staff, no satisfactory response. No capacity and capability to run the dealership

Disappointment honda amaze

I had purchased honda amaze 2018 model in august 2018 from ace honda noida sector -11. It has only completed 16000 km and since last 2 weeks it has stopped on the middle of the road 4 times at odd hours and no one knows what the problem is. Assuming my car is new it should not face any problem.

1 time it stopped on the middle of expressway and a car hit it badly on the bumper from back. As it was coming in speed.

Its not been 1 year old car and it has started facing problems i had maruti estilo for 6 years and it had given no such kind of issues.

I was on my way to showroom today to get the car checked in afternoon and was about 400 meter away from the showroom when the car stopped again i had to stand on the middle of the road for an hour in 40 degree temperature then someone came from the showroom and looked in my car however it did not started i took an auto and came to the showroom. Spoke to all the managers but no one had any answer why the new car is giving problem.

I am feeling very unsafe now and do not trust in honda cars anymore as it can stop anywhere at odd hours.

Showroom manager said that they will get it fully checked properly and get the problem rectified.

My question to honda is :-

1) who will bear the repairing charges of the bumper and a little part in front because of amaze breakdown all of a sudden in speed.
2) who will bear the time that i had spent wasting on road feeling unsecure at a lonely place
3) who will bear my cost of travel from office to work till the number of days i will not be having my car.

I would appreciate a revert on this from honda team.

Would never ever recommend anyone to buy honda which such bad service and also will be escalating this matter to consumer court and the way the manager of the showroom behaved.

Have given the car back to ace honda for checking

Eastern Honda a dealer in Kolkata had taken a down payment and disbursed bank loan from HDFC Bank and when I told him to deliver the car he gave us old car manufacturing done in September and I booked in January when I told him that I has booked the new car he told he will give the old one only I have been paying emi for the past 5 months to the bank and the dealer is not even talking to us .kindly let us know the solution

Dear sir; i am using amaze economy version and my registration is mh11 bv1668 (Year of purchase 2015). So far i am having proper shade for parking. However this year i had to keep my car outside for day long and what i found that due to excessive sun heat, the roof top got deformed (Due to differential air pressure inside cabin). This resulting to change / deviate top roof such that i could not able to reform manually.
This deformation of roof could be because of cheap / thin sheet honda used in amaze and it is really disappointing that manufacturer like honda is using such kind of cost reductions measures. I seek immidiate attention on my this complaint to know how to fix this