| Address: Fuqe, Ghaziabad, Uttar Pradesh, 201002 |
Dear sir,
I bought honda city regn no. Up14dv4487 (Chasis no.- makgm662jjn304651, engine no.- l15z[protected] from axon honda, ghaziabad vide invoice no. Sl24918574, customer id 1-[protected]... On 20 oct 2018.
I am disappointed to tell you that, i am not very satisfied with your vehicle since beginning.
I am getting regular service from axon, but last service was done at courtesy honda (Lallyautomobiles) okhla 3 days back 26/06/2019.
Vehicle gave me trouble today, i stopped at one place in ghaziabad at 6.30 pm while coming back home... But my vehicle didn't start... I tried all numbers of axon and courtesy but no number responded... I got tired trying all help line numbers...[protected]. But didn't respond.
Some how, i got connected at a numbers[protected] at 18.30, i got some relief when he said he will help me for sure and will send some one soon... But he needed all details... Car regn number/chasis no etc... I gave all details but he said he is not finding my car registered with honda... He will check and call me back.
But one of most admired car company never helped me... No call back from anybody.
I managed some how, took my car home by towing it and it started after some time at home... But i want to know what was the reason of not starting... Also an assurance that it will not trouble me again.?
Also, if this is the service of honda..? Do they care for stranded customer in night.
I am totally disappointed.
There is no serious ness in service, points below
1. No any warranty book is filled,
2. Anticorrosison was only sold after that nobody took checked it.
3. No proper demo was given since beginning.
4. I wanted to connect it internet dongle but was dis couraged.. That this does not work.
5. All are wanting to have top ratings on paper but no any person is seriously dedicated to work.
This way, i will never reccomend honda to any of my friends or relative.
A distressed poor customer.
Regards
Manoj singh
Honda Cars India customer support has been notified about the posted complaint.