Honda Cars India Complaints & Reviews

I had bought the honda road side assistance for 4 years while buying the car.

I had a worst possible experience with your road side assistance service. I was on-route to mahabaleshwar from mumbai with my family on 13th of this month (Sunday). I found that the tyre was punctured midway. I called the honda road side assistance toll free number several times but the call was not even answered! Then i tried the alternate number[protected] and even that call went unanswered. I called my son in mumbai to keep trying your number but even his calls were going unanswered!!

I had to go to a local garage to remove the punctures and the guy told that my car had 11 punctures and 7 punctures in the two of the tyres! When i asked him to replace the punctured tyre with the stepney, he said the stepney had some red sticker on it and was not balanced. Now, i am not sure whether he was conning me; but i had no option than to believe him as i had a ghat to cover ahead. They charged me rs. 3, 000 for this whole thing.

Not only this, i came back from mahabaleshwar and called the road side assistance back, again just to check and to my disbelief the calls again went unanswered on both your helpline numbers!

Right now, i am wondering why did i buy this "24x7 emergency" service in the first place. Your tagline of the service "help when you need the most" is seeming ironical to me.

I had got the servicing of my honda city car ch 04f 3515 done at infinity honda on 28 sep 2019 vide invoice no sr[protected] dated 28 sep 2019 and paid an amount of rs 7144 online.
The quality of servicing is extremely poor and appalling. The response of the company was also poor.

1. Driver side door lock was giving problem though opening up at the time of giving the car for service. What i received back was all door latches / locking system jammed and not working. The driver side door was not evening opening with the key manually.

2. The polishing & cleaning of interiors was poor.

3. Tuning was inadequate.

4. The battery terminal cover of one side was missing and terminal not cleaned and treatment by gel/ liquid not done.

5. Other minor issues also not addressed.

Extremely disappointed for the first time from an authorised dealer and would like to take up the issue with the highest honda headquarter office.

Lt gen a b shivane
[protected]

I have purchase honda amaze diesal from vidhata honda and i have complaint about rates comes inside the car and now i feel i have taken wrong decision by purchasing honda car. As i have hyundai creata also and both cars are at same place but every night there is visit of rats inside the amaze and daily cleaning i am frustrated and cars has been rubbish for me.

Please check if you have any solution??

I will not purchase any honda product in future and request you to other also please review before procuring.

Regards vikash vyas
[protected]
Car no. 6401 honda amaze model 2015

Sir/madam
This may stand before whom so ever it may concern, this is to state you that myself r sahaya micheal rajan had purchased a brand new honda amaze from southern honda nagercoil on 31st august 2019, the vehicle is just 25 days old since delivery, now i have faced a complaint in the overall body paint, all the edges in my vehicle had faded to a pale yelloish color, and i registered a complaint to the showroom authorities stating the above said complaint and i got a reply from the company authorities that right now honda motors india had implemented a new technique in their paint named as water painting and this complaint is common for new honda vehicles, as per their response honda vehicle paint have a guarantee upto the delivery of the vehicle. So please respond to my mail and take the necessary action to recover my vehicle paint and honda's brand name...

Contact details [protected]

Thanks and regards

I have purchased honda amaze petrol version from pride honda, madhapur last year november 2018. This car has lots of problem related to noise, pickup, performance, reliability. The suspension make a strange noise. I have complaint multiple times to the service center and they says that it is a manufacturing defect and we can't do anything. Build quality is so bad that after 2 3 months only the rubber of back gate came out twice. The. Car stopped starting multiple time for hrs and one was in mid night when i was with my family. Some how we managed to reach home. Then i again had to go to the service center to get it repaired. After this incident few weeks later the clutch started making noise and again i had to go to service center to get it fixed. Other issues like pickup, poor milage, noise still remains same.
Since i have not brought a second hand car and the money i have spent was all my saving of years i deserve to know why honda does not respond in this. Why they are recalling and get this fixed. It is a complete harrasment. Please help me to get rid of this.

Name amrit kumar
Contact no [protected]

Sir/ madam
This is state you that my r. Sahaya micheal rajan had purchased a honda amaze car in nearby showroom southern honda nagercoil on 31st august 2019, now i faced a complaint in my new vehicle regarding paint, the paint in all the edges of my vehicle had faded within 20days, i registered a complaint in the showroom and they replied me that in all honda cars a new technology water painting had been applied so paint will fade for sure, as per their statement honda cars painting is guaranteed for only the delivery of the vehicle, kindly give me a proper response and i expect a quality paint for my car, respond me

Respected authority, my self shirish kumar manjhi
Want to complaint that, i purchased honda amaze through geeky dealers from branch jagadalapur on june 12. And it is going to around 4 month but still i didn't get my rc because of that have to face difficulty during traveling. While going in some other city.
So kindly request you to take any serious action about this matter, thanking you.

I have purchased honda city car 3-4 months before in which i got the feature of live trafic and contact sync so that col can be done by speaking name but both feature not able to work in my car even i paid much amount fr this.. I have complaint mny times but no response from honda
Mobile no-[protected]
Shivam gupta
Honda city
Prime honda ghaziabad

I had given my honda city car for routine service to viva honda chandivali mumbai on 20 sep 19 through sapna advisor and she picked up my car by driver from goregoan west. On 20 sep 19 she said it will be ready by evening but afternoon onwards kept on pushing for unrequired service like antintechside, cleaning. Then she informed that there is hit on the vehicle and it needs workshop repair. I asked for photo or video but she said she will. Send but then no phone of mine is picked up. I am running from pillar to post but no one is responding. Always the phone are cut or when i call reception they say she is busy and will call you. Why loyal customer of honda for last 10 years should run behind a routine service for 4 days now. Is this a service we expect from branded workshop of honda. I am very frustrated from such discrpancies of service. And if i donot get immediate reponse then i will take on this to legal recourse and escalate to mass media with my reviews immediatley. Dr sanjeev chauhan head hr mumbai [protected]

Car delivered to pink city honda jaipur vki workshop
Committed to delivered by 12th sept however it’s now 22nd really a mantle harassment by these people
Regret i bought car from honda a very poor service standard. 4 year old car how come it’s suspension are weak/poor wn 90% time drove in city area

Navneet chordia
Rj14ac1378
Honda city vx
Jaipur

I purchased honda jazz car in nizamabad pride honda showroom. I asked for discount then they doscounted some amount. But they cheated me another way. They paid 13000 less amount of road tax. They didn't told me about it who should pay the road tax. If they didn't give my 13000 definitely i will complaint in consumer court. Iam taking it very seriously. I will go anywhere about it

Dear Sir,

As my car was meet with accident on 25th Aug 2019 in Jamshedpur Jharkhand (JH05CL9511) and park in Grace Honda survice Center Jamshedpur.
I have claim under the claim No[protected] and still in same condition, no one is working on it.

I’m frustrated to follow up, please do some needful.

If any issue/details required please call or mail as brelow details.

Regards
Pankaj Singh
[protected]
Pankaj.[protected]@jsw.in

Sir i hv purhased honda wrv from ur dealer at jind haryana. My car has run only 22000 but one tyre swelled. I hv made complaint but after many days i hv received a message that ur tyre claim is rejected. I m failed to understand when no technical person has checked my tyre how tyre claim can be rejected. The stereo of car is also not working i hv also made complaint but nothing stands heard from ur end till now.
Sir now i m thinking that i hv made a blunder mistake by purchasing honda car. Sir no one in agency can answer when my stereo problem shall be resolved. They only answer that we will let u know when we receive an e mail from company.
This type of act is not expected from honda cars that tyre claim is rejected on the basis of picture of swelled tyre and stereo is out of order when car has just run 22000 km. Your goodself is requested to kindly look into the matter and get my tyre claim passed and get problem of my stereo resolved. I shall be very thankful to you... Sanjeev gill honda wrv no hr31m3456

Dear sir, i am owner of wrv vx diesel (Mh12 ph-9234) suffering from fog formation on windshield since 2 year. I have taken car from deccan honda bund garden pune. Your service response is very poor as well known organizations. Every time your person telling 1. Set the ac settings
2. Change the wiper
Now i am very fade up and taking legal action against the company. Hence kindly look into the matter and change the windshield glass immediately.

I own car honda amaze with registration number mh 12 rr 1253, i gave this car for service and some repair work to deccan honda narhe pune branch on 7th september. They claimed a very big amount using my 0 depriciation insurance policy from royal sunderam for body denting and penting. Now when they returned the car on 17th sep the repair still not completed. Front left side headlight bumber is loose and shaking. There is 2 cm gap between headlight and bumper. Now when i enquire with assigned advisor, he is giving me unacceptable reasons. When i told him i am going to write honda about it. He इस saying bring the car, will be done.
Now the issue is, why it has not been taken care in first time. Secondly when service centre did not do their work properly why i should suffer to take break from my busy schedule and revisit there. They should pick and drop the car after resolving the issue proactively.
Please help.
Alok jain

Yesterday i went vahini honda service centre, kollam, kerala for paid service. I handed over my vehicle 1000 o clk and the rep told me to collect at 0400 clk in the evening, service and cleaning done quiet ok but the only thing was the wind screen fluid, i filled fluid 2 days before service. During the talk i asked regarding this, he told me that you have to pay this amount. At least the manager who in charge of service should ensure that the job written in bill is carrying or not. I asked him that can you assure that you fill this, he said that he done that. The amount i paid for that is 54.99. Company has to ensure that these faults will not repeat with the customers

Thanking you

I am akhil from anchal. This is a complaint regarding dealer staff showroom situated at nilamel her name was jomy johnson, when i enquiry about one of the car which i like she response very badly and very rudly is this the way she deals with the customer. As a customer i didnt like her behaviour and respose towards a customer so please i want you to take an action against her. If you really care about the customer.

I called aradhya sharma for the job. Because i have applied for the job in online. She asked amount for the registration fees 1880 and after that they called me for an interview and they said i have selected for the job and they will provide laptop and mobile phone. For that priyanka sharma asked me to pay security amount 6200. After that srikant has called me for the training and before that he asked me to open salary account and for that he has asked me to pay 10, 400. After paying no one is receiving my call.. I just want my money... Plz help me out
Contact num. Aradhya [protected]
Priyanka [protected] hr. [protected]
Srikant [protected]

I bought honda jazz car no. Gj 5 rb 6612 on december 17, as it was my first car, i couldnt identified my pick up, have complain at honda service center but they have never gave me reason during my 3 free service.

Now i problem has raised more and when i have visited carted honda service center at naroda ahmedabad, they have told me there was issue of clutch plate, pressure plate, gear oil, bearings and given me quote of 13000/-. I have argued and ask the reason for miss lead of such important spares only in 1.5 years even if i was complaining since 1st warranty, they told me that since 1st day i dont get warranty of such spares that means if such spares are faulty in brand new car, i will have to pay money. They blamed my on my driving pattern.

I have visited and mailed to them regarding issues, but service manager was not at all bother to revert.. And when i went to servixe center and have waited for 1 hour but manager was not there in their office desk.

Behavior of even front guy was so rude that he doesnt even care of customer in pain without reason.

He told me that honda company is targetting customer on spare parts as now a days there is no margin on sales. And this has really shocked me and lost my trust on honda..

I was also asked for pick up charges of 300 rupees for 5 km distance.in short they are completely harass you because now you are helpless to take service...

Approach of staff has really made me shocked and helpless..

Expecting atlist good response and proper reason on my cost.

My contact is [protected] and mail is [protected]@gmail.com..

I have recently got my honda amaze service done in Ahmedabad, bopal service center. I have already informed the issues that i was facing before servicing the car. The issue was very small that the horn is not working properly and needs to be set.
They took the car and service is done and the service invoice i got is of approx 6k plus. Now when i drive the car after service there was no check done before delivering the car.
Issue no 1: car horn is as it is no change done in it.
New Issue: there is some kind of noise started coming in which was never the problem before
I called up your team and informed them about the problem... 1st when i called at service desk the lady told me that you please call the service engineer who was in touch with you directly. Which I have done afterwords and after having the discussion with that person he told me that your car will be picked up again to eradicate the problem and till date no one has came to pick the car.
I have specifically mentioned that my car will be free only on tuesday and this is 2nd tuesday coming tomorrow and till date no call no followup.
I was not expecting this kind of service.