Honda Cars India Complaints & Reviews

I purchased honda city petrol, manual transmission in jully 2018, since purchase i am facing the problem of gear shift from 3rd to 2nd. The vehicle has been sent 3-4 times for the same to the service station. They have changed the synchronizer to resolve the issue, but even after doing so the issue is not resolved.
Now the service guys tell me that my driving style is not correct that's the reason iam facing this issue.
Dont forget to see the attached video to understand how serious is the problem

Infact on browsing i have come across many such similar complaints about gear shifting. Honda wake up..

We brought a honda amaze s - petrol (Reg. No. Kl 05 au 7481) on august 3rd. We found the car stops suddenly after 70 days of purchase. We reported the issue with our dealer vision honda kottayam. They said the problem is with fuel pump, and they will replace it. The issue is not solved right now. Our car is on dealer shop for 1 month then the complaint solved by replacing fuel pump set.
Again the same issue noticed after 1 month. Today our car stopped suddenly while driving and can't start again. We need immediate action against this kind of manufacturing defects, otherwise we will go through all possible social medias againt honda.

"we brought a honda amaze s - petrol (Reg. No. Kl 05 au 7481) on august 3rd. We found the car stops suddenly after 70 days of purchase. We reported the issue with our dealer vision honda kottayam. They said the problem is with fuel pump, and they replaced it within a period of 1 month. After we take vehicle. The same issue is noticed again within one month of replacement. We need immediate action from honda,. Replace our vehicle or refund, otherwise we will go through all possible social medias against honda.

Sir i have purchased honda amaze diesel before 3week ago. The vechicle is not registered..the paperwork are going..but the vechicle is not starting on this morning and the engine warning light was turned on and it doesn't turned off and i called the customer care and by their instructions i tried to start the vechicle and tried a lot by the grace of God the vehicle is started and i reached at the showroom and the same complaint happened by the executive operated to start..and they said after finishing the repair they will call me and i came back to home, by the evening they called me and said the vehicle has sensor complaint and the need to engine into parts ..they said they don't know why it happened ..so myself wait for 2, or more week for repairing because the can not mention the exact date or don't know will it fix the problem. the repair is needes to conduct by the assistance of company and that may be delay...the vehicle is run only 1200 kilometres.then how a car become engine complaint?. anyway i am not ready to take over the vehicle bcz of the engine complaint.. i will surely go to customer court and going the cancel the registration as well as going to publish on social media if you are not replace or repair with the problem..i need to replace the vechicle or need to repair within 2 days.or need to refund the amount otherwise the company will be regret... Bcz i know the rules and regulations ...i bought the honda amze from premier Honda Kottayam.the car temporary number is KL 35TMP[protected].my contact address is . George luka
Nelluvelil house
Velathussery
Kottayam district
India.
Mobile number - [protected]

Dear sir
I my honda city car dl 4cg 6241 was given for repair in courtesy honda, wazirpur, delhi on 4th december, 2019 and insurance duly approved on 9th december, 2019. The workshop assured in writing that the car repair will be completed within 10-12 days including 2-3 days for insurance approval. When asked after a week they told it will take another 15 days instead of 12 days. But to my surprise, even after 15 days the repair work of my car is yet to start telling that it may take another one week to start! It is very unprofessional and unexpected from reputed company like honda.
Request honda company for necessary remedial measures and transparency in workshops so that customers are not aggrieved and retain their faith in honda!
Regards
Dr n. Taley, delhi

I noticed hand brake & abs lights were on in dash board while driving in aug 2018 for about 2 or 3 mins & disappeared. Further during my regular service in nov 2018, i reported the same to the service partner & they could not find any thing on the problem addressed.
The same defect appeared while driving in jan 2019 and disappeared. It repeated thrice in between jan & may 2019.in may 2019, when i left the vehicle for service and i insisted the service provider to check the issue & correct the same.
They used their their diagnostic tool and reported the problem as wires jamming & reported as corrected. They did not mention anything about the abs modulator defect. The vehicle was kept for three days with them to sort out the issue.
Again the problem appeared in july 2019 and in aug 2019. When i was on the way to my house in kanakapura road where we service my vehicle in magnum honda, i approached the service station with live problem & showed the problem to them. Since they told me that it would take more than 4 hours to diagnose the issue, i took the vehicle back.

Now when i left the vehicle for service on 21st nov, 2019, i explained about the problem. Service engineer reported that the fault was noticed in abs modulator & recommended to replace the modulator costing approximately rs. 25000/-.

My argument is,
1. Why, the root cause for this problem was not identified properly since the vehicle has even completed 40, 000kms run.
2. Why the modulator defect was not diagnosed properly and reported as corrections done in may 2019.
3. Why modulator fails within 40000 kms of run.
4. Any vehicle has a life more than 200000 kms run and these are not wornout parts or like electrical or rubber items.

Honda is meant for quality products, but in this case it has totally failed.

Problem raise due to i'm going to servicing my car in rajamundry and my car having some issue due to car parts but senior service supervisor (Kommana veerabadra rao) said w'r ordering a parts but u have to pay some advance then parts will be coming in a week after 12 days we called him and he gives irregular answer now he said again after 12 days call back to me then he said parts are come or not come. He is not having any responsibility of a customers

We are facing the locking problem from day one in our car from 9th july 2019. But its being 6 months and still the lock is unavailable. The front seat (Other than driver one) is just useless for us
We have purchased cars from other companies like toyota, maruti, nissan but this kind of prolonged problems are being faced in your company only.
Plus very poor servicing.
In the second free servicing they only cleaned the car.
Plus the employees in your outlet in jaipur - pinkcity honda has the most improfessional behavior.
My vehicle reg no-rj45ch2814
Model-city de
Invoice no-sr[protected]

1. Not providing my fastag details.
2. Not responding in time
3. Finally asking me to take new fastag

I purchased honda car from southern honda tuticorin. Head office is tirunelveli. For all service related issues i contact tirunelveli.

While purchasing car, fastag account was made by the company but i haven't received any password and i'd details. I am also not aware of that purpose and use.
Now fastag made mandatory. So i contacted my tuticorin honda showroom to get my password and i'd details. They told to contact tirunelveli. I am contacting him and his response is very poor. He told that he will give the details but not responded. Then after my interaction he asked my fastag card photo. I send it. After also no response. Then again i called the service dept they helped to contact the person. Mr. Sankar who is not responding to me. Again he told he will send demo video and i'd details. I waited after that also no response. Then i contacted through phone and whatsapp. Then he told he will send today. Finally he told your fastag account expired, you buy new fastag account.
He haven't sent the pass word i'd details. Not talked to me. Simply sent message thru what's up. The response is really irritating and annoying.

Even after this complaint no actio taken let me approach consumer court.

Southern honda tirunelveli - sankar.

The digipad system avn provided by the company is not functioning as per the controls provided on the steering wheel this complaint is open since 1 year and the dealer is putting all onus on the company and honda company is not paying attention on this complaint several emails and communications are available online and on emails and toll free number (Complaint no - 1 -[protected])

Honda and their service managers have also tried the same on my car system but were unable to resolve or give any feedback on this faulty systems.. It is quite evident that the digipad systems are faulty and are sold in the market by honda india.in view of regular complaints honda has upgraded the same system in their bs6 models with digipad version 2 and have left the previous faulty cars with version 1 only keeping this complaints open.in presence of such negligence from hona i have even shared this complaint on their fb page on which similar complaints were also noted from other customers and they are also not receiving any repl from this company. Kindly help

Dear sir/madam,
I had brought honda amaze 1.5 vx i-dtec from solitaire honda borivali east, my car’s registration number is mh48bh1831. I had given my car for insurance claim due to accident and also for servicing on 6th nov, 2019. I got the car on the day that was committed, but not on time, i was told that i would get the car by 3pm instead i got the car at 4.45pm. This was not at all acceptable i[censored] can’t deliver on the said time than please don’t make such commitments.

Also i noticed that there were minor scratches on the front bumper of the car which they later did a touch up and gave the car to me, if you would give the customers their cars with scratches then what’s the point of giving the car for servicing at your service station, this is the second time i faced such situation. Just because the customer doesn’t complain doesn’t mean you should damage their new cars.

Also i was charged the service cost of 9200₹ for wheel balancing, some electronics scanning and to change the cars brake pads and brake disc which i told them should not wear at 20000 kms running. On getting those brake discs checked from my brother’s garage i found out that they were fine and didn’t need replacing.
If such kind of things are going to happen than i won’t be giving my car at your service station.

If you are going to loot the customers like this, than it is simply not done.

I would request that this should br reported to the upper management as well.

Thanks and regards
Archit vartak
[protected]

My interaction id is 1-[protected] and my car no is hr 21l3419. Car got accident and submit at joy honda hisar on 25th nov but till date there is no sign of delivery. Its been 15days but agency said they will delivery on 12th dec. My question is why we need 17 days to repair second i ask for alternate vehicle but there is no revert. I need alternate vehicle if agency want more time to repair so that i can manage my business as well as life easily

I was purchased new honda active 5 g vehicle, it's ride only 2200/- it's getting too much vibration, i given for repair 4 times above but show people is not responding about my vehicle complaint, they saying every honda activa same had vibration s they are telling, please help for my vehicle my be manufacturer defact. Its new vehicle i pushed last month only,

Every time i give my city for service, i am told to pay more than 16k and what i realised is they do not do what they say but keep charging the customers. Staff behave like they are offering help.. Lost all trust with the sundaram honda chennai. I don’t trust them anymore.in the last service, they cleaned ac after which the ac switches were not working. They promised to fix it in next service but now asking for thousands. They they threaten you about breaks and clutch failing but that’s only to charge extra and they do nothing. Can anyone advise any better service provider for honda city in chennai?

I am mr ajaykumar gohil husband of mrs hetal ajaykumar gohil, we have purchase honda city zx model car on 24/07/2017 from honda dealer gopinath ji makarpura vadodara gujarat india and car registration number is gj06lb7575. We have raise a complain on 11/10/2019 that music system in our car is not working at all and hang. Complain number is w-0621. We have try calling the dealer several times till now but they say honda company is not sending the music system. We try to call customer care india number several times from my number [protected]. They also couldn't give proper answers for the complaint. Last time i called the the customer care on 12th november 2019 and customer care people send me a message mentioned below:
Dear hetal ajaykumar gohil.
Thank you for contacting us.
Your communication id is 1-[protected].
You will receive an update on the same very soon.
Regards,
Honda121

Its been almost 1 month now that my digi pad in my 2017 honda city is not working. I have complained about this at deep honda pvt ltd in amritsar, punjab but they have not taken any action.
My whole driving experience is getting ruined as i am not able to enjoy the music in car.
Let me explain in detail.
I got my car serviced on 8/11/2019 after which i had told them i am facing this issue. They said we will mail honda to get the part. After 1 month of regular complaining they are still not responding to my issue diligently.
I am highly unsatisfied with the service.

The car number is pb02dg1198 and is purchased under rahul trading co.

I want honda india to please look int this matter and take strict action against the dealer

Dear sir,

Up32 kk 2211

I have purchased honda wrv vechile on 15 jan 2019 this year with huge expectations. I have sold my old car hyundai i10 and purchased honda wrv that i am upgrading myself to a new segment.

After purcahsing my car after 2 months only stereo in car was not performing well, it use to disconnect several times from mobile it also showed some error. I showed them to the pushp honda at kanpur they acknowledge the same and replaced it after a month. I had to come twice for the same to service centre for doing so.

Again after 10 to 15 days the same error occurred in new stereo which was replaced i again showed them they acknowledge the same and this time i also raise my concern to mr bose service incharge in up he assured that now it will not happen. After a month again it was replaced and now with so much disatisfaction i again tell you the same error is still coming. The stereo gets off several times automatically shows error, etc.

It’s almost 10 months i am facing the issue in my new car i am having a daily run of 150 kms and that i am going through without listening any music. Kindly look into the matter which kind of things you are providing in car which is not sustainable for a period of time.

Kindly replace my car or give me full amount of my car as i have gone through the mental tension and around 6 months which i have not able to use the stereo and still counting on and on.

Regards :-
Bakul somani
M - [protected]

I am only bounded due to one time purchase of services for 3 years. This was the first mistake i did and iam paying for it everytime i visit this place. Only focus on increasing bill at any cost. None of the service was on time. Even today it's being day3 none of their landline numbers are working [protected], [protected] and [protected]. Advisor is not picking call at all, with so many try he responded saying that you will get call from office. At least there has to be proper update on status of vehicle and when it's expected. One of the worst customer service i ever seen, what's the point of visiting customer to their doorstep to provide service to own vehicle

Don’t know how to start this lemme just start by saying that you guys seriously need to work on getting quality as you say you believe in durability quality and so called reliability!

It’s only a month and not even 1000km that i have to go through all this i spent bloody 15 lac or should i say wasted my money i should have bought something else, i have a honda city zx as you call it top spec suppose to be fitted with all good things i bought it on 23rd oct 2019 (Curse the day). I’ve not even got the 1000km check up done and i got a tyre burst in the smallest of potholes (Maybe you can decide where i can deive this car like on specific road) and your dealor says i made a mistake indeed i did buying this car, i was not born yesterday this is supposedly my 6th car in life so obviously i know how to drive, i told the dealor at the time of delivery also that these tyres bridgestone ecopia are not good i have faced the same problem with these tyres on my ecosport also, but he assured me these are different n la la land stories that nothing would happen.

N just to lete u know tyre got bursted by side wall obviously the side wall cannot hit the road its a quality thing (Photos attached)
Even ford was courteous enough to replace these pathetic quality tyres to michelin pilot sport 4 n i never faced a problem again.

And now here i am all screwed up you saying i don’t know how to drive just let me know what i should do i’m really pissed of feel like just suing you i had my family in the car when all this happend at 1:00 am do you thing i would drive insensibly in the city with family???

Just let me know what i should do???

Regards
Vijay kumar gupta
[protected]
Up 15 db 5537
Bought from platinum honda meerut

Don’t know how to start this lemme just start by saying that you guys seriously need to work on getting quality as you say you believe in durability quality and so called reliability!

It’s only a month and not even 1000km that i have to go through all this i spent bloody 15 lac or should i say wasted my money i should have bought something else, i have a honda city zx as you call it top spec suppose to be fitted with all good things i bought it on 23rd oct 2019 (Curse the day). I’ve not even got the 1000km check up done and i got a tyre burst in the smallest of potholes (Maybe you can decide where i can deive this car like on specific road) and your dealor says i made a mistake indeed i did buying this car, i was not born yesterday this is supposedly my 6th car in life so obviously i know how to drive, i told the dealor at the time of delivery also that these tyres bridgestone ecopia are not good i have faced the same problem with these tyres on my ecosport also, but he assured me these are different n la la land stories that nothing would happen.

N just to lete u know tyre got bursted by side wall obviously the side wall cannot hit the road its a quality thing (Photos attached)
Even ford was courteous enough to replace these pathetic quality tyres to michelin pilot sport 4 n i never faced a problem again.

And now here i am all screwed up you saying i don’t know how to drive just let me know what i should do i’m really pissed of feel like just suing you i had my family in the car when all this happend at 1:00 am do you thing i would drive insensibly in the city with family???

Just let me know what i should do???

Regards
Vijay kumar gupta
[protected]
Up 15 db 5537