Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Hi Mr. Yengkhom Ranjan Singh:

I have been a victim of same fraud. The only difference is I had a ICICI credit card. This happened with me on 10th of June. BANKS WILL NOT HELP you in this case. I can not post my phone number here. Email me on [protected]@gmail.com with your phone number. I will let you know what you can do. Just so that you trust me that I'm also a victim like you I will give you one clue. The person who called you must have asked you that you will avail a discount of 10% on all purchases and you will also receive a free services kit to your address. I'm sure in the second call someone must have called asking your address. My transaction was made at Grit Edu_payTM. These banks don't even bother to trace and nail down these merchants through which these fake callers cheat innocent people. Anyways, please email me as soon as possible. Or drop your telephone numbers here.

Mr. Yengkhom Ranjan Singh:

See this to believe it: http://www.consumercomplaints.in/icici-bank-limited-fraud-transaction-done-from-...⇄

There are more victims of same scam. I am a an ICCI Bank Customer since 10 years now. And this is what I get. I'm going to close my account with the bank now. And I am going to take this fraud to the next level posting it in every online complaint forum so that people are aware how these ICICI Banks treat their customers after they are cheated. I understand this does not happen one way. But still bank can't just raise their hands saying it was 3d Secure Transaction and we will not raise the dispute. What BS !

I will use every blog, every forum, every complaint platform to make people aware of this Bank, The Fake Caller, and the merchant named Grit Edu_PayTM. Bank have to RESPECT CUSTOMERS. I lost my hard earned 8, 750 bucks.

This is the reply I got from HSBC... They are not helping us... I hope we need introduce such system which a customer can block the settlement in case of online transaction...

REPLY FROM HSBC
[protected][protected]


Dear Mr Yengkhom

Your Credit Card 4384 xxxx xxxx 9937

Reference Number 5725618

Thank you for your email dated 18 June 2014 regarding your credit card
with HSBC.

We regret for the inconvenience caused to you.

I have reviewed your card records; the transaction of INR 8750.00 is
approved on 17 June 2014 and not yet billed on your credit card as on
date, hence we request you to write back with dispute form once the
transaction is billed on your credit card.

Since settlement of credit card transactions is an automated process
facilitated through Visa / MasterCard, I would not be able to hold back
a payment to the merchant. In order to help you decide the next steps, I
am listing herein options available to you.

As per credit card norms, if the merchant does not submit a charge slip
or an acknowledgement of the transaction to us within 30 days from the
transaction date, the charge will be made invalid and the transaction
will not reflect in your credit card statement.

If the Merchant does comes in for a settlement and the transaction is
billed to your credit card account, you may dispute the same by sending
us a signed credit card dispute form mentioning the transaction details
along with reason why the transaction is being disputed.

Please download the same from the link provided below:

http://www.hsbc.co.in/1/2/miscellaneous/application-forms#cc

Mr Yengkhom, you may send across your transaction dispute form to us
using any of the options listed below:

• Email a scanned copy to [protected]@hsbc.co.in mentioning reference number
5725618.

• Fax your dispute form to us on[protected]

• Post it to the address mentioned below:

The Hongkong and Shanghai Banking Corporation Ltd
Credit Card Division
Dispute Desk
PO BOX 5080
Chennai 600 028

On receipt of your transaction dispute form, the matter will be taken up
with the member bank and would take 30 - 45 days for resolution. Sales
slip retrieval fee or chargeback handling fee of INR 225.00 will be
levied to your card account only if your liability towards the disputed
transaction is established.

Please feel free to write to us if you require further clarification

A complete list of our Phone Banking numbers is available at

http://www.hsbc.co.in/in/personal/phone.htm

For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in

Yours sincerely

Rupa Rani Rayapu
Customer Service Executive
The Hongkong and Shanghai Banking Corporation Limited, India (HSBC)

i

Hi Abhishek Nidhi,

I've been a victim of a similar issue with HDFC Bank and I have written a very strong yet simple email to the top bosses and copied the same context to Indian newspapers. I haven't seen any changes in their behaviour as I still get threats and they have been bringing my name into disrepute via my social network. The thing is there are laws pertaining to these kind of issue but you have to push the right buttons and wait.

I would suggest you to write an email explaining your entire episode to the top bosses and involve the media. I'm sure this will change!!!

I believe that we all have the right to live in a world without the fear of intimidation, abuse and assault.

Take care and good luck.

A Dighe.
London
United Kingdom

I AM NOT RECEIVED ANY ANSWER FOR MY COMPLANTE PLEASE GIVE ME ANSWER YOU REVERS ME ALL CHARGE OR NOT.

MY CARD NO IS . [protected]

THIS IS MY LAST MAIL OTHERWISE I GO FOR MY NEXT STAP.

THANKS

MANOJ

HSBC Bank — CHARGESE

I have your bank card no. is [protected] i take BT.20 th Oct[protected]/-i have already emi loan running when your officer call me for bt your officer not cleare me i pay any amount firtst he go in bt then other payment i pay every month more then 5% of bt amount he charges me interest every month on emi loan how can possiable i pay all bt money in single month if i capeble all money i cant take bt this is not fair your bank charge me 700/- in month oct as a annuel fee my card is life time free i talk many time your custmor care officer . manager and all officer please reverse my all finance charge otherwise i go for my next stap st BANKING LOKPAL . this is my last mail to u i go for next .
Thanks
mnoj kumar verma

loan — Charge

Hi,

My name is Imran Ali and my loan A/C no # LC[protected]
I availed Loan of amount Rs.40,000
I have given every possible docs and ECS cheque of ICICI bank. I have been told that EMI of Rs.3880 will be decuted every month begining from Oct on every 3rd of month.
For whatever reason, i noticed that the ECS was not decuted from my A/C though having sufficient balance. Later, i got a call from barclays to deposit cash as the emi of Rs.3880, and they even didn't know why the ECS was not cleared.
The more frustrating part is later on 12th Oct ICICI bank imposedme a fine of Rs.275 saying ECS return charge. ICICI told that the cheque was submitted on 12th Oct and i did not have sufficient bal.
The question here is WHY the ECS was not decuted, and when upon asking from you guys to pay cash, then why the cheque was submitted delyaed when i already paid the cash?
This is fault of you guys and if i don't come to know what has been the reason, i am going to file a case in Consumer Court against BARCLAYS.

Regards,
Imran
Cell: [protected]

Home Loan — Charges

Iam Exciting Home Loan Custmer from icici bank Last five years , Bank provide the facility to custmer for redusing rate of interest but till today iam not received any letter for this purpose
I depositing Emi amount monthly in my home loan account but bank debited in my account every month returning charges i do not like that bank emi of home loan debited in my saving account. Iam pay every month cash in my loan account

So Please remove all charges from my home Loan account
Parmeshwar Bangar
[protected]

Hi,

We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team