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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 22

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V
vrkumar79
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CIBIL

Address:Chennai, Tamil Nadu

Hi,

This is Rajakumar from Chennai, got my CIBIL report on last week. The below details are not related to me, all are showing huge outstanding all from HSBC bank only.

Total Due Rs.5,79,201/-

After this HSBC put as a WRITTEN OFF satus in CIBIL report which looses my credit history this is very ridicules and don’t except this kind of behavior from a MNC bank .I am fed up now from HSBC and feeling...
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G
GuptaP
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium Circle program

Address:Delhi

Hi all,

I took the HSBC Credit Card about an year ago. I have no problems as such with the card but I have started receiving calls for their premium circle program & once in a week I do receive the call for this offer, which is being provided in association with a firm called PLAT5.

The offer is quite lucrative but I am skeptical whether I should opt for it or not. In this program as shared by the tele caller,...
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K
kumarmanand
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card no. 4384-5999-9437-6993

Address:Delhi

Card no. [protected]
HSB people canelled my card without giving any intimation to me and it was very terrible situation for me when i went for shopping and given my HSBC card for swiping, and the shopkeeper informed that i need to speak to customer card for clarification and came to know from customer card that card has been cancelled.

If you check the history of payment on the card you will find that all payments...
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L
lmanaktala
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HORRIBLE PERFORMANCE AND SERVICE

Address:South Delhi, Delhi

If any of you are thinking about investing with HSBC - PMS, please don't. You will save yourself a lot of heartache. Not only is the choice of stocks bad, but the timing of buying and selling is completely indefensible. Horrible performance in spite of staying invested for over 2 years. OK because of market vagaries, one can excuse the performance. Of course they have the BEST Fund Manager who will naturally "outperform" the...
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R
RaviManti
from Pune, Maharashtra
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I need my documents back if application is rejected

Address:Pune, Maharashtra

Hello,

On July 30th 2010 I have applied for HSBC credit card. When I called customer care Pune, I came to know that my application is rejected. I am perfectly fine if my application gets rejected because of any reason however; I would need all documents which I had submitted along with the form.

The response of a Call center guy was horrible when I asked him about returning my documents he simply went on MUTE...
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R
Rajiv Tatia
from Chennai, Tamil Nadu
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denying from verbal commitment from ex-bank employee

Address:West Bengal

Sir,

I had settled my credit card account.

CARD NO. [protected]

Settlement Letter - June'09 for 18999.24

Payment:

June'09 - 3000.00
July'09 - 3500.00
Aug'09 - 3600.00
Sep'09 - 3800.00
Oct'09 - 5100.00 (after approval with Mr.Ravi of HSBC as last date of settlement was 30th September'09)br...
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S
snathani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by executive

Address:Delhi

I a not a HSBC credit card holder. I received a call from HSBC Punjabi Bagh office. Some lady, who apparently works in my Company, is a defaulter of HSBC, as per the executive. The customer's name is Roma Khatri. She has been receiving calls from HSBC regarding payments, and as per HSBC she has given my number to HSBC as an alternate number. I do not know this employee. I have been receiving calls from HSBC since morning constantly,...
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D
DILIP BHOJWANI
from Surat, Gujarat
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RENEWAL SUBSCRIPTION

Address:Pune, Maharashtra

Dear All,
When i was first offered HSBC credit card [protected],it was given to me free of charge ,but now suddenly i receive the statement with renewal charges ( membership fee )of rs 700 + service tax of rs 70+ed cess of rs 5,when i called them up and told them that i was given the card it was free with no renewal charges @ suddenly after almost 5 years they have started charging ?????????????????


Regardsbr...
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S
senthil.k
from Salem, Tamil Nadu
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IT IS TRUE OR FARAD

Address:Namakkal, Tamil Nadu

sir,
I AM get today also a mail it is true or fraud

k.senthil
[protected]My hsbc bank identity
From:
Dip.patrick Evans <dip.[protected]@ymail.com>
View Contact
To: senthil tcd <[protected]@yahoo.com>

PATRICK EVANS.JPG (13KB) View Image
Attn Senthil
this is my identity as requested by you
Thanks
Patrick Evans
br...
+2 photos
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D
Dipankar Ghosh
from Pune, Maharashtra
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Annual Charges being levied on a 3 year free card

Address:Mumbai Suburban, Maharashtra

I have used a HSBC Platinum Card till the month of June 2009. There were some issues related to a payment made on the Due Date in spite of which I was asked to pay late payment charges. I paid up and stopped using the card and called HSBC to cancel my card. They could not connect me to their internal department for cancellation. Thereafter I have never used the card. This card was given to me as a free card for 3 years and the expiry is in...
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K
kulimane
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card overlimit fee

Address:Bangalore, Karnataka

I had a credit card(master card) from HSBC. Its limit was 60000. By mistake once it can crossed the limit (Rs 61000).

From the customer point of view

1) They should never allow overlimit.
2) Even if they allow, there is a huge fine(Rs 550 each month)
3) Fine does not end for one month. It again continues for the next month also which is not correct.
4)On this end, I have canceled the card...
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S
Sachin_dwvd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized use of my HSBC credit card

Address:Mumbai City, Maharashtra

Dear Sir/ Madam,


Ref No : HSBC Bank Credit Card Number [protected]

This is to reference to the subject, I Sachin Dwivedi employee of HSBC Bank using HSBC Bank Credit Card from October 2009, but on 14/03/2010 I received the call from HSBC Bank “Risk Department” stating confirmation on online transaction done on 13/03/2010 & 14/03/2010, I told them I have not used the credit card for...
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N
ninisram
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment and intentional cheating by the collection agents and HSBC executives

Address:Maharashtra

I was holding HSBC credit card no. [protected]. Due to my sudden illness and other domestic related problems, I was not in a position to make the entire dues and entered into a settlement. Cheques for monthly payment was made and the last month due was on June 2010. The amount informed by the Executive was collected by the collection agent . I have paid an amount of Rs.20716 every month and in the begining in September 2009, as per...
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D
devendersys
from Nagar, Rajasthan
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Card has been already expired.

Address:Pune, Maharashtra

Hi,

I was using HSBC credit card in 2006, my card was expired in Dec 2008 and there was no amount(single rupee) due. Bank neither issued new card nor infomed me about old card will be extended. after more than 1 and half year, i received a call to pay Rs. 5090 toward cradit card due.

When i confirmed the transaction on which bank has added the changes, they replied with service charges they have automatically...
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Address:Chittoor, Andhra Pradesh

Respected Sir,

I am B.Yoganjal Reddy,I got a credit card no--[protected] from hsbc bank at Trivandrum and
offered a loan amount of Rs.20000/- and sent the cheque to me without informing before sending. However I have not received the cheque, it went back to the head office. Then I called customer care and requested to cancel the loan and they accepted for the same.

But next month onwards started...
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S
Sanjeev Mittal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POLICE COMPLAINT FOR HARRESMENT LOGED Dt.8th HSBC Credit Card No. 4476-9299-6040-8786‏

Address:Maharashtra

HSBC Credit Card No. [protected]

My HSBC Credit Card I am using from last 10yrs Now from 4th Aug The Bank is making Harassment for making payment. I am always making my payment in time. Even though from past 6 Month the regular Statement I have never recived. This further to our Complaint Dt 8th Aug 2010. to The Police Station Complaint at BANGUR NAGER - MUMBAI for the Mental Harassment made Even after making the...
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K
kedarnatani
from Siliguri, West Bengal
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debit of balance shown in credit card after paying all the dues

Address:Mumbai Suburban, Maharashtra

From :

Kailash Natani
804, Krishna , Vasant Sagar,
Thakur Village , Kandivli (East),
Mumbai 400 101

Dated 04th May 2010

To,

The Customer Service Manager
Credit Card Division,
HSBC
Mumbai 400 001

Ref.: Credit card No. [protected]

Sub.: Cancellation o[censored]ndue debit balance against the card.
br...
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A
anilkothari
from Varanasi, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

anil kothari

Address:Jodhpur, Rajasthan

dear sir i use hsbc credit card last 2 years. now this time bank charges annual fee credit card with notice me and now customer care not answer properly

where i send payment i dont want to icrase amount in statment but hsbc not rply me properly.


waiting for mail

regards
anil...
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S
Sandeep Dubey
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC/No due Certificate required for HSBC Credit Card NO 4384 5999 9326 7425

I am Sandeep Dubey resident of

E-63, Near Shiv Temple, Dayalbagh Colony, Near Surajkund XSing, Faridabad, Haryana 121009
and my contact no is [protected]
Sir my complain is that

I took one credit card [protected] from HSBC.

The Card was issued sometime in June 2007 and
the Last Payment of Amount 3342 Rs done through ICICI Cheque,
the cheque no is 406551, Dated...
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R
RajeshJoshi
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers

Address:Delhi

I opened my account with HSBC's Basant Lok branch in Vasant Vihar (Delhi) in July 2010. At the time of opening the account the bank staff told me that I will have to deposit a minimum amount of Rs 25,000. And once this amount recedes, I will be charged by the bank. But what they hid from me actually hurt me financially:

1- The bank staff didn't tell me that they would charge around Rs 150 to issue a debit card.br...
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