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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

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Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 55

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M
M SATYA PRASAD
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of credit card

With utter dismay I would like to inform you the following, which displays the kind of services HSBC are providing.

I am your credit card holder No. [protected] , I have even opted for two add on cards which were provided to me.

Due to unavoidable circumstances I requested the customer services to cancell the add on cards, with a specific mention about the cancellation of ONLY ADD ON CARDS, which...
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S
seema R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguided by Bank People

I am holding Gold Card from HSBC. No. is [protected]. I was following up with Collection centre executives to collect the payment , they always confirm the dates and slots to collect money but no one turned up to collect the same. and Bank charged me lot of late payment and interest charges.

When i contacted the customer support she directed my line to her senior officer Advisor . Her name is Priti Randive . I was...
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M
Mukesh Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA AIG Policy

I Mukesh Kumar, hold a HSBC credit card. Before four or five months HSBC customer care executive called me and refer the TATA AIG Gen. Insurance plane, than arrange a call from TATA AIG. He told me that time, sir pls. review this policy for two month. If you are not satisfied, cancel this policy at a time. In review period we have deducted 10/- rupees for each month from your credit card account. After the review period TATA AIG will call...
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R
rituraj vauquline
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment!

i want to know the status of my newly applied credit card of HSBC my reference number is[protected]...
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D
Denser
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

drop box as well as mentally torteure

What is your problem?!...
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T
tikam Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non confirmational policy & charges

I M Having credit card No.[protected]
Without my confirmation HSBC added charges for TATA AIG Policy in my acount.I called several times for last 1 year.also sent mails.They said the charges will be wiped off but all in vain.Now they are adding interest each time & sending me statement.I have torn off the card & sent back it to bank on 03.10.07
Pls help

Regards
Teekam
[protected]...
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C
ch.janardhanreddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment statement not received

Dear CustomerCare,

plz u have to provide me online bill and online passward. for the following address,

Ch. Janardhan Reddy
Executive-HR.
M/s. HETERO DRUGS LIMITED
Hetero House, Erragadda,
Hyderabad-5000 018.
Ph.No.[protected]/24/25

Regards,
janardhan...
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P
parthasarathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest Rate Cheating

I have applied for personnel loan Dhs 250000 with HSBC Bank on 27th October 2007 thru Mr Mohammed Nazar (Sales Associate, Direct Sales Team – Abu Dhabi Electra Street Branch).

When I filled the loan application form that time your Mr Mohammed Nazar told me the monthly premium is 6145.83 for 48 months, processing fee Dhs 250 and no insurance fee and I have to pay totally Dhs 295000 only.

But when the loan...
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B
BALASUBRAMANIAN ARUNACHALAM
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Statement

Phone:[protected]. Mobile: [protected]. e-mail:[protected]@yahoo.com.

A.BALASUBRAMANIAN, M.A., Plot.No.36, 7th Cross Street,
Jeyendra Nagar, Sembakkam,
Chennai.600 073.
Dated: 11th November...
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A
Arindam Saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Credit Card Surrender

I, Arindam Saha, is the Credit Card holder of your bank having Credit Card No – [protected]. At the time of application it has been told to me that there is no annual & other charges in this card but now I got the statement where annual fees has charged. I had called in Customer care to surrender the card but no response has given by them so far. So I want to surrender my card....
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R
Radha Krishna Pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY application status

Dear Sir,

Pls let me inform the status of my credit card. i have applied two month before.

my ref num: [protected]

regards
R K Pandey...
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J
Jonak Biswas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges Against a Lifetime free card

HSBC Credit card DSA have sold a Credit Card telling me its a lifetime free card in 2006. In 2007 November I suddenly receive a SMS from HSBC requesting me to pay a Minimum amount. Till then I have never used the card for any transaction. I called the customer service to enquire about the matter. The Customer service representative replied back that it was a charge for renewing the card. I told her that my card was a lifetime free card. Then...
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H
Hasmukh K Vithalani
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Finance & Late Payment Charges &

Dear Sir,

I am having 2 Gold Credit Cards of HSBC Bank, out of this 1 Card is paid by ECS payment from my ICICI Bank A/c, other is paid immediately on receipt of Statement from HSBC. Their Statement
for July-07 was received late at my home address & I had received a call from Call Centre to make payment of Rs.31,500.00
on sunday dtd 5.8.07. I had sent the Cheque for Rs.31,500.00 with my staff & deposited...
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N
N. Madheswaran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to know the status of my Credit card Application form

Dear Sir,

I have applied for HSBC credit card and ref #[protected]

Kindly advise the credit card status by reply mail...
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N
NILO R. BASILIO
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges "Credit Cover"

Dear Sir / Madam,

Good day!

I would like to inform your good HSBC Bur Dubai UAE. I'm still waiting up to now my Credit VISA GOLD CARD. What happen in your good service of the HSBC BUR DUBAI? My requested Credit Visa Gold Card Reference Number:[protected]. Please! Sending to me immediately at the SAVOY PARK HOTEL APARTMENT P.O. BOX NO: 111204 Bur Dubai and also Card holder name is Nilo R. Basilio, as a Telecom...
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S
Shalini Jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting calls for payment though haven't got any hsbc card

Hello,
I have been constantly getting SMS from HSBC stating "HSBC Pre-Statement atert: Outstanding on your card ****..** on <date> is <amount>. Pay full or min amount..by<date>".And the fact is that I never acquired nor applied for any HSBC card (thank God!!!) .Earlier I used to ignore the messages and delete them..but now the frequeny of phone calls from their executives "asking for some Naina Matta...
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M
Murugesan N
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in processing a request to reduce the Housing Loan Tenure

This is Murugesan, holding a savings cum loan account in HSBC for the past 4 years. I have been approaching your branch (Adyar HSBC) for the past 1.5 months (since 23-Aug-07) for reducing the tenure of my housing loan. I have submitted the required documents by end of August month itself except the undated cheques. ( I was told that the cheques can be submitted later at the time of siging the FAL Copy).

Today it is 12th Sep....
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S
Sachin Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MisBehaviour

This is regarding my recent conversation with HSBC's telecaller - Pooja, who called me to pay up my pending installment for September 2006. This loan will be finished by August 2010.

Earlier I had a talk with one of the CCE regarding this & she told me including this pending installment this loan will be finished by august 2010. The payment has already been adjusted with the end of loan. I have no problem answering...
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S
sathishramu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they mislead me regarding hsbc credit card

i have recevied credit card from hsbc bank ,value of the card being rupees 50,000 thousand, while offering the card they said value of card will be one lakh and my spouse will get addition card for value of eighty thousand,they said their will be no annual fee & cash with drawal of 40percent and the repayment peroid will be 52 days.but what recevied credit card of value fifty thousand only for cash withdrawal interest will be from the...
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P
p kumar s
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breach of contract

Sir,
I am having hsbc gold credit card No.[protected]. While offering this card,your agent told me that this is life time free credit card, but in the month of October,2007 in your monthly statement you have shown an amount Rs.2246.80 as annual fee + service Tax. Why? This is very much offending me and it compels me to cancel your credit card immediately.
Thanking you,

Yours' faithfully,
Prabhat...
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