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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
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Hongkong & Shanghai Banking Corporation [HSBC]
Customer Service Contacts

Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

View more phone numbers

Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 32

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A
ABHIJIT KHADYE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Cancellation & Refund

My Credit card A/c has been closed to which i received the letter from the Bank to withdraw my outstanding on my a/c. When check with customer service i was assured to get the payment in a weeks time, however since i din't received the payment i tried to reach the bank again i was surprised to know that there was no outstanding on my a/c. Iwas told the bank has transfered the funds as these were miscellaneous. I don't understand...
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V
vivek badoni
from Gurgaon, Haryana
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Re-issue for new card

Dear Sir,
My name is Vivek Badoni ( on card Vivek Vadoni),i have lost my card before 2-3 months ago, then I have applied two times for new one.I have received the statement for new card but still iam waiting for card
My card no is-[protected] & account no is-[protected].
Waiting for your quick reply.
Vivek...
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S
Samarendra Prasad Biswal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The bank has putted hiden/Anual charges on my card while they told me that its a tolly free card with out any charges

Dear Sir,
My card no is [protected].When the card was issued to me the bank told me it was free of cost.but after one year they charged me some annual fee i called to the customer care of HSBC BANK and ask then to cancel my card.But they told me my card is totally free upto 2015 and request me to continue with the card .But 6 month back they send me a statement with some annual charges post on it. Same thing again i told to the...
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R
rajesh kharbanda
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haressment by agents and law firm

I was using HSBC Loan Account no.[protected] and I have already cleared the entire payment against full & final settlement letter DELLCRFEB-252 dated 25 April 2008 but No objection certificate is still awaited. All osudden I have received a letter from Mr. Shailender Babbar of M/s Jus Juris Law Firm, bearing Ref No. HSBC/ Del/Loan/O37-NPA/Nov-09/Lot-3/251, claiming the sum of
Rs. 130288.31 on account of outstanding loan. I have...
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M
mausam_09
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to reverse a transaction

Hi,

I have a credit card with HSBC. On Friday, 6th of November 2008, I tried to purchase Download Accelerator Plus (DAP) 9.3 Premium Edition from www.speedbit.com using my credit card. But the page subsequent to the one in which the payment details were furnished could not be opened due to some network problems. Hence I am not sure whether the purchase is complete or not. But when I called up HSBC's customer care I was...
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M
MUKESH AGGARWAL
from Delhi, Delhi
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bank debited wrong amount from account

TO
HOD
HSBC BANK
NOIDA

SIR,
my client is customer o[censored]r bank and he have taken a home loan from ur bank in 2006 and after few month a bank person call him and told to him for taking insurance and bank will pay the premium of this insurance that is why he agreed for it but bank debited rs-157000 from his account as HLPP PREMIUM but he has not received any intimation letter...
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A
Anil Sachdeva
from Chennai, Tamil Nadu
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Disputed Transaction

Dear Sir / Madam,

I have a Gold Credit Card of HSBC Bank. I logged in to My Internet Banking account on 20/10/2009 First time and noticed that there are two transaction on my name. First Transaction is of Rs. 40000/- and other Transaction is of Rs. 10000/-. Both the transaction are done in the Merchant Name "Tata Indicom Billdesk Mumbai IN". This transaction was not done by me and amazingly this time, I was travelling...
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S
S.P.Hazra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Message from VM-HSBC

On 5th November,2009 (yesterday evening) I got a message in my mobile no.[protected] that a statement for a credit card ending with 5331 has been despatched and a total payment of Rs.88975 is due on this card. I am surprised as I have never used HSBC credit card and never received any statement of HSBC credit card. Please clarify....
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R
R krishnamurthy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregularities in the Credit Card Statement

Sir, I have been getting myself and my family covered by the TATA AIG for the last several years. As the TATA AIG has some arrangements with HSBC Credit Card, all my payments were done through the HSBC. I have on 22nd December 2008 covered myself and my family under the "Healthcare Policy" of TATA AIG for a yearly preimum of Rs.8,890/-. This amount was debited to my credit card account with HSBC on 22nd December 2008 and on 29th...
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H
HCB
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Business Practices

HSBC = Harassment Se Bhage Customer

HSBC is the most unethical of all credit card companies.

First, they send their customers incorrect bills.

Then, when customers don't pay they threaten them about CIBIL

=================================================
From:
"[protected]@hsbc.co.in" <[protected]@hsbc.co.in>
To: Harish_PARAPPA/CCR_BGE/HBAP/[protected]@hsbc.asia;...
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L
Lingaraj Danappagoudar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Credit Card - Defaulter List

Hi,

Recently, i had applied for personal loan of some decent amount to PSU bank. My personal loan has cancelled as my name is present in CIBIL Defaulters list.

Can you please help me out, how do i take off my name from Defaulters list.

For your information, I have paid the full amount to HSBC Bank on 25 July 2009.

Thanks in advance....
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A
asmit8
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment asked to be made in spite of not using the card

Hi,

Kindly find below the Credit Card grievance.I had already talked to customer care in the month of June in Pune who had agreed to reverse the card charges and cancel the card.The customer care executive names are Abid and Deepak.
I have not been receiving any card statements there after which proved that the card was cancelled.

Kindly look into this matter with high priority else I will be forced...
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G
Gopinath
from Bengaluru, Karnataka
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HSBC charges yearly fees even without informing

Hello,

When I was working in Satyam, HSBC approached me and after all the address check sent me a credit card. Apart from this card, even without asking for any card they again sent another card which I never activated. When I called up the back they said its free for life time.

After 3 years, a person from HSBC called up and said there is an amount of Rs.8500 pending on my card and that the card is also blocked...
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P
Pallavi Baisiwala
from Jammu, Jammu and Kashmir
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Insensitive & Atrocious behaivour from HSBC Bank

My brother, who held credit card accounts with HSBC, died this October and I notified the bank about it the very next day; asking to block all his cards and also that all the balances/ accounts would be cleared once I get hold of the Death Certificate (DC) from the respective Government body (which takes atleast a month in India). But the bank's executives/ collection agents didn't understand a single word I said to them and have...
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R
rosingh
from Pune, Maharashtra
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Very bad customer service and cumbersome processes

Dear Sir,

I have HSBC credit card. I had done some purchases around a month back. I dont use credit cards very often. I did not receive any credit card statement whatsoever and when I tried to call the customer care for enquiring about the amount due they dont provide me because I am not through their cumbersome and overly sophisticated verification system. After I provide all my personal information and then they start asking...
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S
SABITHA
from Bengaluru, Karnataka
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wrong bill

my name is sabitha.t.m. and my credit card number is [protected]. now my card is in the cancelled status. i already sent so many mails to the customer care executive of hsbc and also i called them several times. but now onwards my complaint is not rectified.
i have paid all the amount dues that i used through hsbc credit card. i didn't tell any consent to the tata aig for there insurance.

here is attaching...
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S
samarjit
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Draft is fraud or Rught

I have got a mail from The UN International crises board commission UK with HSBC Draft Scan copy...Pls confirm me this is fraud or right...
+1 photos
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A
ASHISH CHAKRABORTY
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG OUTSTANDING BALANCE

I WAS HOLDING HSBC CLASSIC CREDIT CARD NO.[protected] AND USED IT FOR SOME YEARS TILL SEPTEMBER 2009. THE COMPANY WAS CHARGING ANNUAL PRIMARY CARD MEMBEERSHIP FEE OF RS.700/-. THEREFORE I DECIDED TO DISCONTIUE WITH THE CREDIT CARD PROVIDED BY THE BANK AS THE FACILITY WAS PROVIDED BY MANY OTHER BANKS WITHOUT CHARGING ANY ANNUAL MEMBERSHIP FEE. ACCORDINGLY I CLEARED ALL THE OUTSTANDING CREDIT BALANCE WITH HSBC AMOUNTING TO RS.24439...
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A
Arvinder Deep Singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharge on Credit Card

Reminder-10



I am in receipt of your monthly statement of account of credit card

Showing total payment due as Rs 15159.63 whereas undersigned is suppose

To repay last (12th) EMI of Rs 7120 of loan (Principal-Rs 80000 + Interest – Rs5440

Total Rs 85440), 11 EMI’s have been paid in time 12th EMI will be paid by due date

i.e 2nd November 2009.
br...
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S
Shubhranshu Sharma
from Chennai, Tamil Nadu
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Wrong charges & subsequent harsh treatment

Dear Sir/Madam,

Please note that I was holding a HSBC Credit Card - [protected] & there was a disputed amount of Rs.673 for which I did not do the payment. Details of the same is attached in the letter sent to HSBC by me on 09/07/07. Please refer the attached letter.

I got a transfer from Chennai & stopped using the HSBC Credit Card & sent the same back to HSBC. After discussing with Ms. Tanya...
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