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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

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1800 103 4722
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+91 22 6680 0001
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1
+91 22 6666 8890
2
0
+91 22 2268 5555
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1

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+91 22 226 58309
+91 22 2262 3890

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Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 27

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R
rajiv varma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card deactivated

Address:Delhi

I am holder of HSBC Gold visa credit card No [protected] Exp 04/11 issued on 27 oct 2008
THe credit card is being declined & I request your office to reactivate the same at earliest...
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Address:Karnataka

I have received almost 50 calls since last 4 weeks on balance transfer offer. I have repeatedly told I don't need the offer but still I keep getting calls.

Its just very frustrating and bank does not have any value for the customer's time. Imagine 50 calls in 4 weeks. I have spoken to senior team members of the team who keeps calling but still no use. STILL I KEEP GETTING CALLS...
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A
Aastha Relhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International transfer

Address:Delhi

My name is Aastha Relhan. I live in Australia and i want to share my experience and ask you is that fair. Let me explain who first what happened first. I transfered a sum of Aus $2026 from BankSA to state bank of paitala one month ago. Banksa says they wanted ifsc code from me My dad is also working a bank said that this happens when bank tanrsfers the money in the wrong bank neways leave that for now, for month i had no answer from either...
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S
Subhash Nair
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Credit Card Complaints - 'WRITTEN OFF' status in CIBIL even after full payment of dues

Please note I was holding HSBC Gold Credit Card [protected] (Issued from Mumbai Branch) in name of Subhash Nair . I couldn't pay the overdue amount on card for long time and ultimately paid the whole amount of Rs 63, 000. I I got a credit card closure letter from HSBC as well.


It's been two years but my name still appears in CIBIL defaulter list. Recently I applied for credit card and same got rejected...
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A
Ajit Saini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding harassment for payment

Sir/Madam,
i am ajit saini.i was a honest customer of hsbc credit card (credit card no-[protected]) for two years.Earliar there was no anual charge but in sep 09 i got bill of 700 hundred as anual charge.imediatly i requested customer care to stop my credit card service.customer care executive gave me request no[protected] and told me sevice wil stop in 5 to 6 days.after september i got no bill and no call from bank.but i...
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B
BIKASH kUMAR
from Mumbai, Maharashtra
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Forcefully charging Mediclaim policy without my consent

I have subscribed to Tata AIG Policy no BTHC[protected] & BTHC[protected] which i reqested to cancell the policy over phone to HSBC helpline nos. as i tried several times to Tata Aig but there lines remained busy. But to my surprise i found the prmium charged in my last bill due on 15th March,10. I have given several mails to cancell as well as spoke over phone to HSBC helpline and they confirmed that they will respond back within 2 working...
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K
Kishore
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment

I am sad to hold a hsbc credit card.
My experience with this credit card is horrible.
I have credit cards of other banks, but I haven't faced any trouble.
But this hsbc card is horrible.
I got a big shock last year, suddenly got a huge bill.
i paid altogether around 30k and i canceled the card and confirmed the service guy that everything is over.
I took other bank credit card and was going happily.br...
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M
Mathew Varghese
from Bengaluru, Karnataka
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Bill payment

I am sad to hold a hsbc credit card.
My experience with this credit card is horrible.
I have credit cards of other banks, but I haven't faced any trouble.
But this hsbc card is horrible.
I got a big shock last year, suddenly got a huge bill.
i paid altogether around 30k and i canceled the card and confirmed the service guy that everything is over.
I took other bank credit card and was going happily.br...
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N
Narottam Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual charges and late fees

I was holding the HSBC credit card (4384 xxxx xxxx 8592) with the name NAROTTAM SINGH but currently it is expired (expiry date 10/08 ). I haven't received the new card. Also I haven't used the card since then as it was expired and cleared the whole amount before i stopped using it. But i am getting the calls from HSBC credit card dept that there is some outstanding balance remaining on credit card. HSBC has levied the annual charges...
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N
Niloy Biswas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary levy of unknown charges and late payment fee on settled account

I had taken a loan with HSBC for which I was paying an EMI of 1998 per month. The loan had got over in the month of Feb, and post that i have a received a letter of an outstanding of Rs 329 in my account. The logic explained by HSBC was they have received the payment late and over a period of time this due has accured. I feel this is a clear case of cheating and harrasment and mopping up revenues as the ECS dates were finalised by the Bank...
+1 photos
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On 12.03.2010 I received SMS on my mobile [protected] that my credit card ending numbers 5342 that I have to make make the payment of Rs.1640.51
This is to inform you that i have neither valid credit card of HSBC nor I have used it.
Please clarify....
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P
priya khanna
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan

Hi.. I received a mail recently stating that I have an overdue with HSBC bank for some kind of personal loan.. really dont know what this is bout cuz I never ever applied for it.. they say that I havent paid it for almost 2 years now.. how is this possible when I dint even apply for it n how can they state that I was paying it for some time? please help... also said they might proceed for some legal thing......
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P
prashant pandab
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in credit card statement

Hi,

I am holding HSBC credit card since one year. I have a very bad experience with this bank.

The bank has incorrectly charge me anual fee on add on card when i am not holding any add on card.This is also confirmed by the customer care that this fee is charged incirrectly and it will be reversed in next statement. i am following since two months to get his amount reversed.

more over the bank...
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K
Karnam Kasi Visweswara Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Written off a/c - with due amount ZERO in CIBIL report

Hi I was using HSBC credit card ' [protected] ": from 2004 to 2006 , and since hardly used this card called for Cancellation of Card in 2006. And looks like they ignored my request and I don't have any proof to claim :(((

After 4 years i.e 2010 I applied for Home Loan from AXIS and the bank people raised the complaint that., there is 'Written Off' status in Credit Report (but they have not...
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S
Suri swathi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for online e-statement and no dues certificate

Sir,
My relative is having the following credit cards i would like to request u for an detailed staement along with the no dues certificate as the accounts are already settled
CITI BANK [protected]I
CITI BANK [protected]
ABN BANK [protected]
ABN BANK [protected]
HDFC BANK [protected]
ICICI BANK...
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S
Suri swathi
from Hyderabad, Telangana
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Request for a detailed online e-statement and no dues certificate

Sir,
My relative is having the following loan accounts from various banks , i would like to request you for a detailed statement and the no dues certificate as the loans have been settled.

HSBC BANK LOAN [protected]
ICICI PERSONNEL LOAN LPHYD[protected]
ICICI PERSONNEL LOAN LPHYD[protected]
ICICI CAR LOAN LAHYD[protected]
CITI...
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G
G Dharmjeet
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC THE WORST BANK I EVER DELT WITH

Hi,

I had a credit card # [protected] of HSBC bank. I did not use the card much as already had one from hdfc. So, could use it for couple of times only. To pay the bill for the same I went to sec 18 Noida branch and paid the full amount. After 3 to four months I tried to use the card and it did not work and HSBC customer care told me the card is closed due non usage. I went to the Branch at sec-18 again to get it clarify....
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Amit Kumar tripathy
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name in CIBIL

Dear Sir,
I had a HSBC credit card. In the mean my address got changed and after several follow-ups I did not get the statement in my new address. then after few months I got a call for settlement and I paid the amount. Still they have registered my name in cibil as a result I am not getting a home loan.

Please help....
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S
Shivappa. H.T.
from Bengaluru, Karnataka
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Non payment

Sir, My name is Shivappa. H.T. My wife had 2 HSBC credit cards. In 2003, I made some payments. At that time the outstandings may by 15000/- for both cards. Afterwords my wife went for delivery. i stoppped to make the payments. I shifted my house and afterwards nobody had called me nor come to my house. I had lot some critical problems and I did not made any payment. Now changed the house for some financial problems. In November 2009...
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P
p_peddi2003
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRE CLOSING STATEMENT

I have taken personal loan 2 years back and I am paying the amount regullarly by ECS and I need to close the loan as I am fed up of it but I am not able to get any source of contact for the same.I went to the branch somany times situated at somajuguda, hyderabad but they dident give proper information about my loan status. please send the pre closing statement of my personal loan account as early as possible....
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