Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Dear sir, we have purchased 50 shares of reliance from hsbc in 1988, paid all money, hsbc gave us shares in physical format, due to technical reason we couldn't transfer the same in one year, howvere in this time company managed to get the same dmat without original shares certificate in there own name
Now hsbc company is not returning our money back to us neither giving our shares
We are doing follow up from 2003, initially company assured with some time requirement now the company is saying our document retention time is 10 years and hence not returning our money or shares

Hai,

I have paid all dues of HSBC credit card in 2008 and haven't used the card .after that.
But still the bank people are showing as due and shown it as written off.
For getting home loan .I am now ready to pay the outstanding .
In March they the told 13000/-.even then I paid 5000/-and asked for final payment outstanding.
Now they are telling 21000/- still has to be paid.

My name is kushal manglam - [protected]. I have applied for the hsbc credit card on 21st july 2018 vide reference no. Sac/bge/ops/320298. Till now i have not received the credit card. On asking the status of my credit card application with the executive (His name is deep), every time he responds it's under process and it will take time. The executive (Mr deep) from hsbc bank is not providing the proper status and always asking for some more time to process the credit card application. It's been more than a month from the date of application. Very irresponsible and worst service by hsbc team at bangalore.

I had been holding nri account and credit card from hsbc bank since 2002. My salary was being credited in the nri account and i had been investing in various options provided by hsbc.
I had been using credit card of hsbc and have been clearing dues in time, though it got delayed some times due to my travel but i cleared them with fines.
In 2017 i tried to clear my dues three time from my icici account, the payment went through initially but got reverted back to my account after a week.
On my return to india i visited the branch and i was informed that my card has been invalidated.
I asked hsbc to reactivate my card so that i can clear the dues which was done and i cleared all dues to them.
This month i realsied that i have 95, 606 reward points on my credit card transactions and asked them to redeam the same against purchase on their list. The bank denies stating deactivation of my card in 2017.
If the credit card was deactivated then why did they accept money which i paid to them and if they accepted the money and closed the account on my request then they should clear my dues to them.
These points have been earned with transaction worth 95 lacks made by me. How can then eat up my reward when they done leave a rupee of their's to any customer.
I would like your help to get my 95, 606 reward points to be redeemed and my account be finalised with no outstanding claims of either parties.

Dear team,

This is regarding my atm transaction which actually deducted money from my account but never gave me any cash. Now the bank is not paying it back.
My complaint reference on hsbc india site is : [protected].
They closed my complaint stating there is no issue from bank side.
As a customer i am surprised as to what am i supposed to do now. This can happen anytime to anyone. Atm's would just keep eating our money and we cant do anything. Kindly help me for the same.

Hello team,

Hsbc credit card statement finance charge discrepancy cc # 48xx xxxx xxxx 41xx

Hsbc bank are charging the interest in advance what i need to pay on sep6th 2018 along with last month outstanding.
After statement generation, 22 july i have purchased rs 76, 500.00 and this should be paid on before 06 sep 2018, however statement has mentioned need to pay the interest charge for rs 76500.00 as well. This is not correct still i have time to pay this amount, why have included the interest charge this amount before the payment period time?

This amount should be revised

All most past 15 years am using credit card with other banks i never have this kind of interest.

Regards
Rajagopal

Hsbc india is the worst bank in india. My friend is having a horrible experience with hsbc right now. You guys have no clue what customer service is, your people lie, promise to call back and never call back. Your departments don’t talk to each other and a problem has to be explained multiple times to multiple people. Your people in gurgaon branch are terrible. They promise something and then don’t act on it, even if you give a written request, forget a verbal one. If you ask for a call recording, they cant give you that. Your people are not ready to believe the customer when the customer says they did not receive a call. For the same issue 4 different people will tell you 4 different procedures and 4 different timelines. If you don’t value your customers why keep the bank open??

Respected sir
I have been cheated with $1960 on 8th july through a fraudulent transaction made online at midnight around 2:20 am. I neither shared otp nor i have provided card details to anyone. As at that time the card was in my possession only. I instantly made a fir in nagpada police station mumbai. (I was there for some work but i belong to delhi).in first instance that told the merchant has accepted the payment, second they told that they're working upon it and it will take 45 days. Now on 21st july they called and guided that this would take 50 days. My trust in hsbc has shattered like anything. Even i tried to write to delhi ombudsman but they didn't bothered to even revert over email. The hsbc card ends with 1952. I request for a refund as i haven't shared anything related to card to anyone. Even i didn't used my card for the last whole week before the incident. Then how come the things can be passed on from my side. It shows shear security lack from hsbc.

Hello sir/madam,
i have done one online transaction from debit card on 6 June 2018 3:25:55 using IRCTC of INR 95.00 for tain ticket booking, but i dont get any tickets for this and i got failed transation message and my INR was debited from my '[protected]' hsbc account of andheri branch. so i request you to please give me my amount of INR 95 refund in my account

Hello,

This is regarding non delivery of credit card that i had applied for.
I had applied for hsbc credit card, in last week of may, still i had not received my credit card yet. The courier was sent by bludart services, they tried to deliver that card to my home address but as i was in office during 9am to 9pm. I could receive it. Awb no - [protected]
When called multiple times to hsbc, got replies that its with bludart courier, when called to bludart they replied that call hsbc bank as that courier is not with us.

Hi
I am Unmesh S. Kshatriya

Credit card no : [protected]
Yr 2007
had settlement and paid the due
need the Closer letter
it affects my credit score
please remove it from credit score also
& give me clearance letter

Pl mail me on
Email - [protected]@gmail.com...

Dear Sir, There is a fraud online transactions made using my HSBC bank credit card xxxx xxxx xxxx 4384 of Rs 4782 to Tkd Ch 4club on 23/05/18 at 23:59 hrs. The transaction was not approved by me. In the mean while when I received the payment advice from bank, I called up to the bank customer care executive three times regarding this issue to stop the payment to the merchant immediately but they didn't help me out. As you know that settlement of online pay take two to three days’ time to get credit in merchant's a/c. I requested HSBC again and again to stop the settlement. They asked me to raise the complaint through dispute service only. They are also not ready to take my complaint. Still we are having enough time to stop the settlement. Please help me out.

Sir,

My complaint New Delhi HSBC bank governor dr. Paul Larry against.hsbc bank governor dr.paul Larry email send me your email has been won $1000, 000.00 USD ice lottery prize. Your full name, bank account details, home address, scan copy I'd proof, father name, mother name, current per annual income HSBC bank send.i all documents and my personal details, bank account details send new Delhi HSBC bank. HSBC bank governor email send me first bank charge fee 22, 850 rupees HSBC bank account deposit koro next your bank account 6 crore 41 Lakh rupees transfer hobe. Cheater and fake bank .please HSBC bank governor name: Dr.Paul Larry ke immediately arrest korun my request. HSBC bank address: Main branch, new Delhi no- 25, barakhamba road, new delhi- 110001. if i prize winning first free my home address $1000, 000.00 send hobe but hsbc bank first bank charge fee want 22, 850 rupees. Cheating and fake bank .please immediately hsbc bank governor Dr. Paul Larry ke arrest korun my request.

Below is my email to hsbc nodal officer which still not resolved.

Dear prashanti,

This is with reference to several complaints raised earlier regarding disputed transactions on my hsbc credit card.

I am writing this mail regarding disputed transactions of inr 30000 happened on my hsbc credit card number [protected].
On 6th nov 2015 when i was on the way to office my wallet is stolen which had hsbc credit and debit card. I realize it and immediately tried to block the cards. The hsbc credit card block process took to much time and during that time above transactions happened.

Hsbc bank card block process is not quick and smooth because it ask for several security questions and put customer in trouble.

I want to know how these transactions happened since i got chip based at end of the october 2015 and also want to know what investigations hsbc has done who made me liable to pay these disputed transactions amount.

While selling card to me hsbc told me it is protected with fraudulent transaction insurance but when i called hsbc executive she told me we will not file insurance claim.
Hsbc as financial entity can do investigate what happened in this matter and can check necessary cctv footage for finding frauds.

I am honest and good customer of hsbc since 2013 and always made payments towards my card and loans and never defaulted. Please check my track record at hsbc and in cibil also. But these transactions amount is now compounded to inr 48200 which is very big amount to me. I am not liable to pay this amount because i have not done these transactions.

I have communicated with hsbc executives several times but didn't got resolution. Please provide solution to me i have suffered a lot in this process.

I have also attached police fir to this mail.

Regards
Vijay khambe

In spite of repeated requests since more than one year, hsbc is not sending me my credit card statements by post. I don't want e-statements. I need physical statements. I am not sure what else will i have to do so that i receive physical credit card statements by postal mail. Please contact me at [protected]@live. At and end this matter asap. I need physical statements and not e-statements. Also i was never told that they are switching to e-statements. I am tired of calling your customer support

Myself kamraj chauhan, hsbc bank credit card making in 2007 but not using credit card. Penelty is 9810 showing in cibil report. Kindly resolve the issue.
2007 to 2018 very long period, approx.=11 years.
My cibil reference number is[protected]I am not a defaulter) my contact no [protected], [protected], so problem facing for loan. Kindly guide right way on urgent feedback.
Thanks

Have been asking hsbc to send account closure form on mail. But, they always send faulty pdf file which is not a form. I have the mails from hsbc with the faulty attachments. I tried opening it on windows, mac, and mobile devices. Every time i ask they send wrong pdf.

And in the mean time they keep deducting 1500 every quarter for low balance. Now my account balance is 0.

I'm also attaching the snapshot of pdf they are sending every time, and snapshot of my account.

My account number:[protected]
Abhishek kumar

I am received personal loan on 26.07.2007 personal loan no.[protected]. Sanctioned amount rs.26500/-. Tenur 36 months last repayment 15.10.2009. Some personal reason i cant continue the monthly installment. So kindly please help me. I want to settle the balance money. I am in chennai. My email id [protected]@gmail.Com. Please intimate the balance amount and who's the responsible person of settlement.

I applied for hsbc credit card and rejected, may i know the exact reason for why my application was rejected, i received email like below but i need more information because it will impact on my cibil score.

Dear customer,
We thank you for your interest in the hsbc credit card.
As you may be aware, we process credit card applications of customers based on our internal credit policies and adherence to specific terms and conditions.
After having carefully evaluated your documents, we regret to inform you that we would not be able to issue you an hsbc credit card as your credit profile is not in line with our prevailing lending policy.

In pune at an atm while withdrawing cash the screen showed that the money was dispensed but no money came out of the atm. Immediately within minutes we complained to the bank in writing complaints. [protected]@hsbc.co.in. The bank assured us that they would check and come back. They registered the complaint areef (Kmm19238997v25690l0km). Now after their investigation the bank is saying that the customer shall pay for the amount that was supposedly dispensed because the atm provider told them that the money was dispensed. I feel cheated and donot know how the bank can do this for a customer who is 20 years old customer. The complaint was investigated through jan - feb and march and i patiently like a good customer trusted them that they would really take action and refund me the amount back. The internal hsbc ombudsman also maintains the stand that money was dispensed. I told them that this is untrue. I eventually asked them a simple thing. Every transaction done on an atm does have a video associated with it to guard against any false or fraud. I just simply asked the bank to provide me the video when the money was dispensed in case we are claiming the wrong thing. The bank i feel did not do any enquiry in this nor has it provided me with counter evidence. As for me i need to get my money back. This is outright cheating. My trust of so many years is broken. I will be shortly proceeding to close my account because i donot know when they will say that a transaction has been done on your account and that you as a customer will have to bear the expense. They are also brazen about it from the last call i feel. Please help. I donot know really what to do. Please email me on [protected]@outlook.com