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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC]
Customer Service Contacts

Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

View more phone numbers

Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 5

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K
Kushalmanglam
from Mysore, Karnataka
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credit card application - worst service from hsbc bank

Address:Bangalore, Karnataka
Website:hsbc.co.in

My name is kushal manglam - [protected]. I have applied for the hsbc credit card on 21st july 2018 vide reference no. Sac/bge/ops/320298. Till now i have not received the credit card. On asking the status of my credit card application with the executive (His name is deep), every time he responds it's under process and it will take time. The executive (Mr deep) from hsbc bank is not providing the proper status and always asking for some more...
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C
Captajay08
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non redemption of reward points

Address:Mumbai City, Maharashtra, 400614

I had been holding nri account and credit card from hsbc bank since 2002. My salary was being credited in the nri account and i had been investing in various options provided by hsbc.
I had been using credit card of hsbc and have been clearing dues in time, though it got delayed some times due to my travel but i cleared them with fines.
In 2017 i tried to clear my dues three time from my icici account, the payment went through...
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A
Anuradha83 Sharma
from Noida, Uttar Pradesh
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cash deducted from account no cash received from atm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:HSBC ATM

Dear team,

This is regarding my atm transaction which actually deducted money from my account but never gave me any cash. Now the bank is not paying it back.
My complaint reference on hsbc india site is : [protected].
They closed my complaint stating there is no issue from bank side.
As a customer i am surprised as to what am i supposed to do now. This can happen anytime to anyone. Atm's would just keep...
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R
Rajagopal M
from Chennai, Tamil Nadu
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credit card bill statement

Address:Chennai, Tamil Nadu, 600042

Hello team,

Hsbc credit card statement finance charge discrepancy cc # 48xx xxxx xxxx 41xx

Hsbc bank are charging the interest in advance what i need to pay on sep6th 2018 along with last month outstanding.
After statement generation, 22 july i have purchased rs 76, 500.00 and this should be paid on before 06 sep 2018, however statement has mentioned need to pay the interest charge for rs 76500.00 as...
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A
Ava408
from Delhi, Delhi
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customer service, home loan, false promises

Address:Gurgaon, Haryana, 122018

Hsbc india is the worst bank in india. My friend is having a horrible experience with hsbc right now. You guys have no clue what customer service is, your people lie, promise to call back and never call back. Your departments don’t talk to each other and a problem has to be explained multiple times to multiple people. Your people in gurgaon branch are terrible. They promise something and then don’t act on it, even if you give a written...
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V
vikash badsiwal
from Delhi, Delhi
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someone made fraudulent transaction

Address:Mumbai City, Maharashtra

Respected sir
I have been cheated with $1960 on 8th july through a fraudulent transaction made online at midnight around 2:20 am. I neither shared otp nor i have provided card details to anyone. As at that time the card was in my possession only. I instantly made a fir in nagpada police station mumbai. (I was there for some work but i belong to delhi).in first instance that told the merchant has accepted the payment, second they told...
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A
Archana Indalkar
from Pune, Maharashtra
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online train ticket booking using hsbc debit card

Address:412308
Website:IRCTC

Hello sir/madam,
i have done one online transaction from debit card on 6 June 2018 3:25:55 using IRCTC of INR 95.00 for tain ticket booking, but i dont get any tickets for this and i got failed transation message and my INR was debited from my '[protected]' hsbc account of andheri branch. so i request you to please give me my amount of INR 95 refund in my account...
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N
NikhilTingne
from Pune, Maharashtra
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non delivery of credit card

Address:Pune, Maharashtra, 411033
Website:www.hsbc.com

Hello,

This is regarding non delivery of credit card that i had applied for.
I had applied for hsbc credit card, in last week of may, still i had not received my credit card yet. The courier was sent by bludart services, they tried to deliver that card to my home address but as i was in office during 9am to 9pm. I could receive it. Awb no - [protected]
When called multiple times to hsbc, got replies that its...
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U
Unmesh k
from Mumbai, Maharashtra
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pl send closure letter

Address:Thane, Maharashtra, 400601

Hi
I am Unmesh S. Kshatriya

Credit card no : [protected]
Yr 2007
had settlement and paid the due
need the Closer letter
it affects my credit score
please remove it from credit score also
& give me clearance letter

Pl mail me on
Email - [protected]@gmail.com...
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M
manuds
from Bengaluru, Karnataka
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fraud transaction

Address:560056
Website:www.consumercomplaints.in

Dear Sir, There is a fraud online transactions made using my HSBC bank credit card xxxx xxxx xxxx 4384 of Rs 4782 to Tkd Ch 4club on 23/05/18 at 23:59 hrs. The transaction was not approved by me. In the mean while when I received the payment advice from bank, I called up to the bank customer care executive three times regarding this issue to stop the payment to the merchant immediately but they didn't help me out. As you know that settlement...
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Address:New Delhi, Delhi, 110001

Sir,

My complaint New Delhi HSBC bank governor dr. Paul Larry against.hsbc bank governor dr.paul Larry email send me your email has been won $1000, 000.00 USD ice lottery prize. Your full name, bank account details, home address, scan copy I'd proof, father name, mother name, current per annual income HSBC bank send.i all documents and my personal details, bank account details send new Delhi HSBC bank. HSBC bank governor email...
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V
vijay khambe
from Vasai-Virar, Maharashtra
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hsbc credit card disputed transaction - no proper resolution

Address:Thane, Maharashtra, 401203

Below is my email to hsbc nodal officer which still not resolved.

Dear prashanti,

This is with reference to several complaints raised earlier regarding disputed transactions on my hsbc credit card.

I am writing this mail regarding disputed transactions of inr 30000 happened on my hsbc credit card number [protected].
On 6th nov 2015 when i was on the way to office my wallet is...
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K
kaxarz
from Mumbai, Maharashtra
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hsbc credit card

Address:411041

In spite of repeated requests since more than one year, hsbc is not sending me my credit card statements by post. I don't want e-statements. I need physical statements. I am not sure what else will i have to do so that i receive physical credit card statements by postal mail. Please contact me at [protected]@live. At and end this matter asap. I need physical statements and not e-statements. Also i was never told that they are switching to e-statements....
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K
K. R Chauhan
from Chandigarh, Chandigarh
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hsbc bank credit card

Address:1234
Website:[email protected]

Myself kamraj chauhan, hsbc bank credit card making in 2007 but not using credit card. Penelty is 9810 showing in cibil report. Kindly resolve the issue.
2007 to 2018 very long period, approx.=11 years.
My cibil reference number is[protected]I am not a defaulter) my contact no [protected], [protected], so problem facing for loan. Kindly guide right way on urgent feedback.
Thanks...
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A
abhishekiitd327
from Bengaluru, Karnataka
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hsbc deducted 4900 rupees for low balance.

Address:560087
Website:hsbc.co.in

Have been asking hsbc to send account closure form on mail. But, they always send faulty pdf file which is not a form. I have the mails from hsbc with the faulty attachments. I tried opening it on windows, mac, and mobile devices. Every time i ask they send wrong pdf.

And in the mean time they keep deducting 1500 every quarter for low balance. Now my account balance is 0.

I'm also attaching the snapshot of pdf...
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S
sthillarajan221982
from Chennai, Tamil Nadu
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my pan.no:agzpt6725g

Address:Chennai, Tamil Nadu, 600055
Website:hsbc

I am received personal loan on 26.07.2007 personal loan no.[protected]. Sanctioned amount rs.26500/-. Tenur 36 months last repayment 15.10.2009. Some personal reason i cant continue the monthly installment. So kindly please help me. I want to settle the balance money. I am in chennai. My email id [protected]@gmail.Com. Please intimate the balance amount and who's the responsible person of settlement....
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S
srikanthvts
from Hyderabad, Telangana
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unable to issue the credit card

Address:500090

I applied for hsbc credit card and rejected, may i know the exact reason for why my application was rejected, i received email like below but i need more information because it will impact on my cibil score.

Dear customer,
We thank you for your interest in the hsbc credit card.
As you may be aware, we process credit card applications of customers based on our internal credit policies and adherence to specific...
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Website:www.hsbc.co.in/1/2/homepage

In pune at an atm while withdrawing cash the screen showed that the money was dispensed but no money came out of the atm. Immediately within minutes we complained to the bank in writing complaints. [protected]@hsbc.co.in. The bank assured us that they would check and come back. They registered the complaint areef (Kmm19238997v25690l0km). Now after their investigation the bank is saying that the customer shall pay for the amount that was supposedly...
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S
suhasbh
from Hyderabad, Telangana
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full closure of credit card account

Address:Hyderabad, Andhra Pradesh, 500012

Sir,
I was holding the credit card of hsbc bank period from 2006 to 2011. Due to some unwanted circumstances i was settled the account which is shown as settled cibil records.
The account details are as under.
1) a/c no.[protected]
Now i would like to go for full closer of this a/c and get update in the cibil with removal of settled tag.
Kindly let me know the amount payable to close this account.br...
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D
Davendra Sharma
from Delhi, Delhi
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fraud done by hsbc india by misusing my documents

Address:Chennai, Tamil Nadu
Website:www.hsbc.co.in

Dear sir/madam
I am davendra sharma an iim-k pg graduate. I am a victim of hsbc fraud. They have issued credit card on my name to someone else and finally my details were on cibil and i faced uncounted problems in my personal life due to this. Finally after 8-10 years of struggle they have accepted their fault and removed my name from cibil but i had suffered financial and personal loss due to this. I had to take a guarantor for my...
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