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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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Last updated Jun 26, 2023
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Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 6

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S
sathiya91
from Kolkata, West Bengal
Feb 6, 2018
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request for refund merchant not returning my money - 2940 inr

On Oct 18, 2017 07:09 PM, I swiped my HSBC card at a Cracker shop for the sum of 2940 INR.
But, due to network issue, i didn't get any message to my mobile as well as printed receipt from the shop keeper.
So, I assumed transaction got failed.
Then, I swiped my SBI Card for the same amount. Transaction went successful.
After 10 mins, I received message from HSBC that transaction was successful for 2940 INR and...
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P
Parikchit Thapa
from Kolkata, West Bengal
Feb 5, 2018
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transaction issue

Address: Kolkata, West Bengal

Hi,
Last month i tried buying some itwm of worth amount 38000 from amazon using hsbc credit card and made it as emi but after an hour i cancelled the item so as per rule i got a message from amazon that the amount i had paid will be back to my hsbc account. Again i got confirmation that it has been added to my hsbc card. Then i purchased the same again from hsbc. So basically i had spent 38000 from credit card that too in emi of 2...
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M
Mushy fathima
from Mavelikara, Kerala
Jan 24, 2018
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credit card

Address: Hyderabad, Andhra Pradesh, 500082
Website: hsbc.ci.in

I have noticed that they are applying gst to every swipe and every service. When they can only apply gst if the customer is late on the payments. Even after complaining the issue its not getting resolved. Further more i am unable to make the payment thru NEFT since it shows a messgae that eighther the name of the beneficiary or IFSC code is incorrect. Every month i have to delete the same info and reupdate the same thing. They have also charged...
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K
Kalpesh Vaishnav
from Mumbai, Maharashtra
Jan 17, 2018
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credit cards fraud

Address: Mumbai City, Maharashtra, 401105
Website: Hsbc.co.in

I am holding credit card ending with 8754
There has been fraudulent transactions of inr 50, 3000, 5000 without an otp
Merchant name shows as google ad services
Even i haven’t shared my details neither i have given my credit card to somebody

How can my privacy be at risk
I haven’t faced issue with any of my other bank credit cards

How come my card details can be sent third person...
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R
Raj krm
from Bengaluru, Karnataka
Dec 13, 2017
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hsbc credit card - customer care executive used abusive words in hindi

Address: 560100

Hsbc india is now bcom a worst bank.in hsbc-india, i had called to customer care but alway unable to connect to the executive thats the major issue in hsbc about customer support. After few days later i tried and when it got connected to executive of customer support then i shared my concerned about my emi and other issue in credit card suddenly the executive got angry, so much short temper executive it was and he abused me in hindi very...
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A
Asad0630
from Mumbai, Maharashtra
Nov 29, 2017
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cheques not being credited on time

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am really frustrated and hence resorting to lodging a complaint against hsbc. I have been a hsbc credit card customer for over decade and i have lately realised that my cheques are not being credited on time. The usual time frame for any cheuques to be credited is around 3-4 days. The due date of my card is end of every month and i drop my cheques around 21st or 22nd or 23rd of every month. The cheques are being credited...
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C
csrishabh
from Noida, Uttar Pradesh
Nov 24, 2017
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credit card late payment fee charged

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.hsbc.co.in

Rishabh jain #fraud #cheater #wrostbanking #creditcard #latefees #hsbc #hsbcindia #hcbccreditcard
#saynotohsbc #defradure

My credit card bill of sep-2017 was 3959.09, minimum due was 197.05 and due date was 07-oct, i had paid 3959.00 rs on 4th-oct-2017 before due date.

Now they charge me 472 as a late fees for just 0.09 paisa.
More over if i have paid my minimum bill which was rs 197.05 before due...
+1 photos
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Address: Bangalore, Karnataka, 560100
Website: Consumercomplaints.in

Dear team
I am really hopeless about the services of hsbc credit card. At first my limit was rs.37000/. I am using this card so much. And after that an absurdly bill charges are continuing. They are cheating me continuously. I have given a lot of request but got no reply from hsbc credit card team... I am really hopeless... I think they have full ideas about the cheating techniques.. I recommend everyone that "dont take hsbc credit...
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I
International Movie Media
from Delhi, Delhi
Nov 18, 2017
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credit card application

I got a call from hsbc cc executive and she told me that my card will approve, what i have to do i have to give some documents like pan card, aadhar card and bank statements.

After given all document and without any verification i got a mail saying that "dear customer,
We thank you for your interest in the hsbc credit card.
As you may be aware, we process credit card applications of customers based on our internal...
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C
Chintada Laxman Rao
from Jalalpur, Gujarat
Nov 4, 2017
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non receipt of credit card, mob. no 8331838965

Address: Hyderabad, Andhra Pradesh, 500078
Website: Through represent

I have aplly for hsbc credit card through representive with full documents on last 10 days., i have also done verification by bank but i have not recive any credit card. I have given all enquiry on my mobile phone. Please send my credit card as soon as possible., mob no. [protected], mail - [protected]@gmail.com
Pls do necessary action at the earliest please...
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S
shikhar33
from Mumbai, Maharashtra
Oct 29, 2017
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extra gst charges deducted

I have used a cash on emi facility from hsbc of rs 58, 500 two months back.
Now i have requested to foreclose that amount from hsbc but they have charged me gst of 2028.78 rs on the interest (Reversed back) which should not have been charged only. Please sort this out asap as i have to pay the bill.
I have complaint to hsbc regarding the same but no help from their side.
Without intimating to me they have closed this...
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P
priyansh nigams
from Bengaluru, Karnataka
Oct 13, 2017
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refund not done even after providing arn number

I have done transaction form credit card to flipkart merchant and immedictly cancelled it.
From merchant side i got arn number, but when i contacted bank regarding same they are saying we are not able to pull details based on arn number

Transaction amount 61277
Arn number -74766517265737548974640, 74766517265737548974632
Its been 20 days but still refund is not done on bank side...
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P
prabakaran.qc
from Udupi, Karnataka
Sep 27, 2017
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others credit card overdue showing in my account

Address: Bangalore, Karnataka, 560081

Below mentioned credit card details not belongs to me and i never applied hsbc credit card, but it is showing in my cibil report with some over due, because of this my housing loan got rejected

So i need a compensation to buy the house rs - 30, 00000/- from hsbc,

Below is my account number please transfer the same [protected]

Hsbc
Member name

Credit card
Account...
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S
sunil bhaskaran
from Mumbai, Maharashtra
Sep 24, 2017
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annual fees for card not replaced in two years

Address: Mumbai City, Maharashtra, 400057

I have been charged annual fees for may card [protected] when i have been given no such card. I had requested replacement two years back and still have not received my card.
Secondly for past three years i have been requesting my flat number change from a-202 to a-302 which i filled the form and sent via post email to their office but still no action taken....
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B
Balaji Napa
from Chennai, Tamil Nadu
Sep 19, 2017
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deficiency of customer service in home loan

Address: Chennai, Tamil Nadu, 600037
Website: www.hsbc.co.in

Kind attention: mr. Stuart gulliver, group chief executive, hsbc holdings plc
Kind attention: mr. Alan keir, chief executive, hsbc bank plc
Kind attention: mr. Antonio simoes, chief executive officer – hsbc bank plc
Kind attention: mr. Stuart milne, chief executive officer – hsbc bank india
Kind attention: ms. Alison cribbes, executive complaints manager – hsbc bank plc
Subject: deficiency of customer...
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D
Deep2703
from Mumbai, Maharashtra
Aug 23, 2017
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negligence

Address: Mumbai City, Maharashtra, 400607
Website: HSBC

I am deepak khandagale availed loan of rupees 12000 from hsbc on20/03/2006. The last installment was paid on 27/12/2008 as settlement of the loan. It was the responsibility of same bank to issue me no dues certificate. Till date they have not issued the same and showing my account active having outstanding of 6967 rupees. It total negligence on their part making my credit score poor in cibil. Why such harrasement is the bank doing. If they...
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Address: Bangalore Urban, Karnataka
Website: hsbc.co.in

Extra charges and late fees was charged without intimation for my hsbc credit card. Hsbc did not send messages with due date. Only bill generation messages received in couple of months. I dont know the bill due date as it was not communicated by hsbc in messages to registered number. Additional 750+taxes were charges for last two months in the name of late fees. Upon complaining the hsbc customer care making me hold call for long time and...
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S
surajnair25
from Hyderabad, Telangana
Aug 18, 2017
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credit card blocked after 3 months of submitting kyc documents

Address: Hyderabad, Andhra Pradesh

Hello,

As requested by hsbc credit card division i couriered my kyc documents (For 43xx-xxxx-xxxx-6156) to chennai kyc cell through dtdc (Tracking number - h[protected] on 12 april, 2017 and got that delivered on 13 april, 2017. Even after submitting they blocked my credit card on 13 july, 2017 (After 3 months). Now i'm unable to make payment against my outstanding through visa transfer. I contacted the customer service regarding...
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R
rahulnitb
from Delhi, Delhi
Aug 17, 2017
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bhim app transaction failed but money debited from account

Address: New Delhi, Delhi

I did a transaction of 10000 rupees through upi (Bhim app). Transaction was failed and payment was not received by beneficiary but amount has been debited from my account
Transaction id[protected].
Date - 17th aug 2017
Time - 18:55:30
My bank account[protected]Hsbc)
Ifsc-hsbc0110004
Recipient bank account-[protected]
Ifsc-barb0sahars....
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H
Harsh Sompura
from Ahmedabad, Gujarat
Aug 5, 2017
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request for the waiver of interest charges and when will be the block removed from the card.

Address: Mumbai City, Maharashtra, 400019

Dear sir/ madam,

I myself harsh nitin sompura using hsbc card no. [protected] is been blocked due to payment issues. I would like to know when this block would be removed.

I would like to make a kind request whether some of my charges can be waived. As it was issue regarding communication i have not recieved hsbc bank's statement from the start date but was making payment as per my will.

The...
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