HP India Complaints & Reviews

Sir,
I bought a HP laptop on 1st Jan 2016 due to some problem they changed my laptop's motherboard in Oct 2016 under warranty but they put a duplicate and old motherboard. Now it was creating some problem after some days of replacement. Now I want to return this laptop.
I complained to HP about my problem they got the problem but here came new problem that the Serial number of my laptop was miss - matched as HP assistance was detecting some other Serial number and on laptop was something else.
They asked me whether anyone came to me to update some software after changing the motherboard. It must be done by any HP engineer after changing the motherboard but they did not do which was a kind of fraud.
The replaced motherboard is old too. When I was talking to HP help and support the technical team about what is the major role of serial number in a product. We can check whether the product is under warranty or not. Again HP assistance was show that product is out of warranty.

The sales person misled me first on the price and next on the service. Very bad experience and low csat. Pls take action against the hp center located at chenoy trade centre secundrabad phone number [protected].
The person talk lacked integrity and main aim is to sell by hook or crook. No facts communicated and jack up the price with stupid conditions.
Overall zero csat
Geetha
Pls contact me at [protected]@yahoo.com

I have purchased a laptop 15-AY503Tx from HP shopping.in with Order ID 787708 under Paytm HP diwali celebration offer in which mention that order above Rs.10000 will get 10% cashback amount of order within 30 days of order place but its already more than 30days, but i still not get cashback amount and i have contact many time with HP sales team over phone and Email but there is not satisfactory reply why i am not eligiable for cashback. While placing order i have contacted HP sales team at[protected] and their representative confirm that my order is eligeable for 10% cashback.

So, I request to you please look in too matter for better solution.

I stored the folder in program files in this pc drive. unfortunately, i refersh my pc. so, that folder in program files are now deleted. i don't know this is happen. now, i want that folder and the inside files on that folder.And also i hidden the files. My precious files are in that folder. please, kindly reply to me how to restore that folder and that file. please, help to me. my pc os is windows 8.1

thank you.

Dear Sir,
Model Number:KBAR211
CT:BEXLA0ALA373W5

We have brought HP Desktop 280G2 W755PT 13/5/500
through Invoice No:SLSP-12753 dt 17/12/2016 from
Sri.Lakshi System products-Chennai

The above said Key board is not working properly.Key's
are not functioning properly.Some of the Key's are struck

So request you to to replace the same immediately. We
have informed this to Lakhsmi system. Their Engineer also understood directly.But not yet replaced

Our mail id: [protected]@yahoo.com

From,
BINO JOY
Redemption code : 90258608
Notebook Part/Model no : HP Notebook 15-ay019TU
Notebook Serial No : CND62832G3

I have paid Rs.499 on Sept.3-2016 for getting the extended benefit and got your conformation mail on Sept.06.2016 that benefits will be sent within 4 weeks. But not yet get the benefit even after 15 weeks .I have reminded you thrice and you have send a link of antivirus which is not working. Warranty paper is not yet received.
I wonder how a Company like HP can ignore their customers in a competitive environment. It is not fair to make repeated request from customer side

Kindly expedite and give all services promised as per extended warranty..

Thanking you

BINO JOY
e-mail - [protected]@gmail.com

Dear Sir,

I have wrongly mentioned my email id during my registration. So I could
not receive the activation mail. Kindly reset my registration and help
me to new registration.

Consumer id: 37904

Cons. Name. Prabhavathi A

E-Mail ID : latha.[protected]@gmail.com

Contact No. [protected]

please send activation link to above mention email.

Please do the needful.

I bought two hp 15-au009tx notebook from addi computech, galleria market, gurgaon on july 4th, 2016. Dealer and hp both had ensured for replacement guarantee but now while facing server issues with one of them both have denied.
Within a week had started facing several issues and logged multiple complains to hp case id - [protected]/[protected]/[protected] & [protected]. Every time hp folks took the laptop spend 1-2 weeks and return back without solving the issue. They have their own diagnostic tool if that is not able to identify the problem they people don’t do anything. No matter how much customer is impacted even have sent videos of blue dump, hanging, heating etc issue.

Spent 70k on a product and then struggling with support team to get supported on their product issue, so frustrating, isn’t it?

They have recently replaced the hdd and installed inactivated windows version. Raised multiple issues but only looking one at a time and updated to check later on other…. So ridiculous.

I have a issue related to my notebook display. There is some fluctuation problem in display. I am facing this problem from 10 - 20 days. i contacted customer care but they do not respond well. Yesterday they told me that they would call me next day but yet they did not call. I bought this notebook 40 days ago i am already facing this kind of big problems. please fix this problem as soon as possible .

Dear Sir,
I had purchased a laptop from Creative Computers(PAN No AFMPM3297E) at Jambli Naka, Thane in August 2015. However since I have purchased I was facing many issues which I later came across that my original license was not provided to me. Please cancel his dealership so that HP brand name is not spoilt by such cheater dealers. I have been Facing a lot of difficulties and since I trust HP brand a lot it is my earnest request to take legal action and cancel his dealership in thane and other areas

Order No: 826203
Purchased a care pack through this website : 'www.hpshopping.in', which claims to be HP's authorized online re-seller.
Contacted their customer service before purchase which assured me that the serial number for my purchase would be sent within 24 hours, but after the purchase things reverted and I never received the serial number, nor any mail apart from the one confirming my order.
When contacted HP, they didn't take responsibility for this sale online, and diverted the call to the shopping department, and the same loop again. No department/ company, neither Savex Tech, nor HP is taking the responsibility to add the care pack.
Sent over 6 mails both to Savex and HP, and over 10 calls.
Request to take the required action.

Sir,
This is from India Post. One HP computer purchased in April 16 to TT Keelur Post office, under Tuticorin HO is not working now. The system automatically restart. Processor fan and system fan run 10 seconds and automatically restart again and again. Contact through customer care for many times and not fruitful.
Post office situated near St.Marys college, Tuticorin. Kindly sent a technician immediately to set right the fault. SL.No.INA606XT2R
PH:[protected]

Since, 15 days, LED Monitor, W1972A, Sl.No. 6CM4080QKL is not working properly. Original colour of the picture is not displayed in the monitor & displayed different colours. While running the videos, the colours are displayed in a single colouor. It looks very odd. It needs to resolved.
My Mobile No. [protected]
My Email:[protected]@gmail.com
Location: Rly.Qrs. No. B/18/1, Type-III, PO:Mancheswar Railway Colony, Dist.:Khurda, Bhubaneswar-751017.
Landmark: East Coast Railway Sports stadium.

My self Suraj Mukadam from Navi Mumbai - Panvel city, i have purchased new hp laptop from Vijay seles at Panvel on 6 sep 2016, Laptop details as below

Laptop Model : 13-U004tu
Serial Number : 8CG618138D

Case Number : [protected]

i got defective laptop from Hp seller and also informed to hp support team.

HP support team has committed to me on mail, we will be give replacement of laptop to you
And i m chasing since last one month but not get proper reply...

Please let me know, Customer have important to you if yes, plz revert to me on this case, My email id, phone no and all details updated on sub case id.

i feel many time to lost 50, 000/-rs when had purchased HP laptop and goes with HP.

Neelam mam thanks for your support syst., organization and providing bad service to us.

Dear Sir,
With due respect, I undersigner consumer of HP last 10yrs. Every delivery is very lanthy, miss behaviour also form HP distributor's staffs, No cooperated with consumer, Delivery boys miss behavior,
So, I last gas booking is 05/12/16, billing SMS is received 06/12/16 (cash Memo: 122427)(BookingNo: 575129)but I have no received delivery till date.
Your early action in this respect is earnestly solicited.
Uday Narayan Dey,
Mobile No:[protected],
Consumer ID: 614311
HP Bagnan gas Agency(Howrah)
Complain docket no: 16190656
(dated_18/12/16) [protected]

Hi My Laptop Product No. is N8M18PA#ACJ & Serial No. is CND61647Q5, Notebook Model - HP Notebook i am Unable to Connect LAN Network it Connect & After 10 Second its Disconnect and than Connect and Again Disconnect this Process happened Continuously i Purchases it through online before 2 month so kindly provide me your executive from my address to resolve my Problem
Address: 293, 4th Floor, Kehar Singh Estate Westend marg, Lane-2, Saket, New Delhi, Delhi 110030

Hi,

I am a customer on HP Gas agency and my HP gas dealer is "Jay Gas Agency" (Vadgaosheri/Kharadi Pune).
I have booked to refill cylinder as details below
Booking Date 14/12/2016.
Booking no: 524104
Consumer no: 654620.
Name: Hirakmoni Das

I got a msg from BA-HPGASc CashMemoNo- 134339 date 17/12/16 Authentication code - 5751. But not delivered yet(20/12/2016).

I called them, they said to me my booking has been cancel out although I do not get any my cancellation message( booking) . I call to this [protected] he asked me to book for another.
Therefore its very pathetic for working people to get stick with such functionality.Please take necessary action at your end for future.

Please help me.

Waiting for the response!

Order num-814685 date-07/12/16
Hp 240 g5
Received-15/12/16-ahmedabad

Wrong bag provided as well as continueous cut clock like sound from ram side.
I am not getting support from customer care as well as not through mail.
I want replacement of this laptop with another same.
Ravi modh-cell num [protected]
I feel that I made mistake by buying online as well as hp laptop
Worst service customer support

I have brought a hp deskjet ink advantage 3830 all in one series printer on[protected] it has been just 3 months and it started showing paper jam error when contacted the hp service center. Person from service center came and told paper feeder motor belt was damaged and will not cover under warranty i have to pay 800. So may i know warranty of 1 year is given for which hardware parts?
Case number: bjhy0596-01
Product serial number: cn6612j3fn

I have purchased HP Deskjet GT 5820 All in One ink tank Printer (Sr. No. : CN67Q3G1WY) from Croma Showroom, Belapur, Navi Mumbai on 06.12.2016. The Croma staff said they have only one piece which have been placed in the showroom for display. So the showroom staff gave me that one. As they told, I contacted HP India for installation the printer. Mr. Anil Kumar from HP India came and said there is some problem in the printer and he forwarded the problem to the HP India. I talked over phone in this regard a complaint number BJJR4546 by provided. Mr. Anil Kumar also contacted Croma showroom staff in this regard. Next day Croma staff talked to Ms. Chayya of HP India. I also contacted HP India over phone number [protected]. But nothing has been done in the matter. Since I need a printer urgently, therefore I purchased the display unit. I is very sad neither the problem has been resolved nor the printer has been replaced.