HP India Complaints & Reviews

My self Suraj Mukadam from Navi Mumbai - Panvel city, i have purchased new hp laptop from Vijay seles at Panvel on 6 sep 2016, Laptop details as below

Laptop Model : 13-U004tu
Serial Number : 8CG618138D

Case Number : [protected]

i got defective laptop from Hp seller and also informed to hp support team.

HP support team has committed to me on mail, we will be give replacement of laptop to you
And i m chasing since last one month but not get proper reply...

Please let me know, Customer have important to you if yes, plz revert to me on this case, My email id, phone no and all details updated on sub case id.

i feel many time to lost 50, 000/-rs when had purchased HP laptop and goes with HP.

Neelam mam thanks for your support syst., organization and providing bad service to us.

Dear Sir,
With due respect, I undersigner consumer of HP last 10yrs. Every delivery is very lanthy, miss behaviour also form HP distributor's staffs, No cooperated with consumer, Delivery boys miss behavior,
So, I last gas booking is 05/12/16, billing SMS is received 06/12/16 (cash Memo: 122427)(BookingNo: 575129)but I have no received delivery till date.
Your early action in this respect is earnestly solicited.
Uday Narayan Dey,
Mobile No:[protected],
Consumer ID: 614311
HP Bagnan gas Agency(Howrah)
Complain docket no: 16190656
(dated_18/12/16) [protected]

Hi My Laptop Product No. is N8M18PA#ACJ & Serial No. is CND61647Q5, Notebook Model - HP Notebook i am Unable to Connect LAN Network it Connect & After 10 Second its Disconnect and than Connect and Again Disconnect this Process happened Continuously i Purchases it through online before 2 month so kindly provide me your executive from my address to resolve my Problem
Address: 293, 4th Floor, Kehar Singh Estate Westend marg, Lane-2, Saket, New Delhi, Delhi 110030

Hi,

I am a customer on HP Gas agency and my HP gas dealer is "Jay Gas Agency" (Vadgaosheri/Kharadi Pune).
I have booked to refill cylinder as details below
Booking Date 14/12/2016.
Booking no: 524104
Consumer no: 654620.
Name: Hirakmoni Das

I got a msg from BA-HPGASc CashMemoNo- 134339 date 17/12/16 Authentication code - 5751. But not delivered yet(20/12/2016).

I called them, they said to me my booking has been cancel out although I do not get any my cancellation message( booking) . I call to this [protected] he asked me to book for another.
Therefore its very pathetic for working people to get stick with such functionality.Please take necessary action at your end for future.

Please help me.

Waiting for the response!

Order num-814685 date-07/12/16
Hp 240 g5
Received-15/12/16-ahmedabad

Wrong bag provided as well as continueous cut clock like sound from ram side.
I am not getting support from customer care as well as not through mail.
I want replacement of this laptop with another same.
Ravi modh-cell num [protected]
I feel that I made mistake by buying online as well as hp laptop
Worst service customer support

I have brought a hp deskjet ink advantage 3830 all in one series printer on[protected] it has been just 3 months and it started showing paper jam error when contacted the hp service center. Person from service center came and told paper feeder motor belt was damaged and will not cover under warranty i have to pay 800. So may i know warranty of 1 year is given for which hardware parts?
Case number: bjhy0596-01
Product serial number: cn6612j3fn

I have purchased HP Deskjet GT 5820 All in One ink tank Printer (Sr. No. : CN67Q3G1WY) from Croma Showroom, Belapur, Navi Mumbai on 06.12.2016. The Croma staff said they have only one piece which have been placed in the showroom for display. So the showroom staff gave me that one. As they told, I contacted HP India for installation the printer. Mr. Anil Kumar from HP India came and said there is some problem in the printer and he forwarded the problem to the HP India. I talked over phone in this regard a complaint number BJJR4546 by provided. Mr. Anil Kumar also contacted Croma showroom staff in this regard. Next day Croma staff talked to Ms. Chayya of HP India. I also contacted HP India over phone number [protected]. But nothing has been done in the matter. Since I need a printer urgently, therefore I purchased the display unit. I is very sad neither the problem has been resolved nor the printer has been replaced.

My laptop's display went dark suddenly and didn't come back after then. I took the laptop to hp world, kharghar and they told me that there is some issue with graphics card. They promised to repair the laptop within 2 days but now its been a week and I'm still waiting for the laptop. I handed over my laptop on 11/12/2016. I want my laptop back soon as my work is suffering in its absence.

Myself karan thakkar i being using hp product since many years.
But unfortunately i'm not satisfied with the product i recently purchase the all in one desktop from kohinoor store vashi model no
Hp pavilion all in one 23inch q141in [touch]
I purchased this product on around 4th nov 2016 but there was a problem
O i got dio replace again the second piece also was having issue again hp company is giving me dio replace but i don't want this product anymore its been 2 times and it's not a small amount so i will purchase any other products from kohinoor dealer instead of desktop i want refrigerator but they are not allowing they are saying you need to purchase same desktop but i dont want now it's been huge problems to me.
Always i will keep doing dio it doesn't make any sense.
Its a humble request to you please cooperate.

Regards,
Karan thakkar

Email - [protected]@gmail.com

Contact no-[protected]
[protected]

Please give me higher authority email id or contact no so i can contact them
Let me know the concern team i can coordinate full complete details

Thanking you!

Change my id
Wrong email id
R/sir,
My consumer number-610858. While registering mail id went wrong. I have deleted my previous email id which i 'd given in my hp gas account. Now i want to change it to new id as ([protected]@gmail.com).
Please update it as early as possible so that i can login to my account online at my hp portal.

Thank's
Nagaraj

I have brought a hp deskjet ink advantage 3830 all in one series printer on[protected] it has been just 3 months and it started showing paper jam error when contacted the hp service center. Person from service center came and told paper feeder motor belt was damaged and will not cover under warranty i have to pay 800. So may i know warranty of 1 year is given for which hardware parts?
Case number: bjhy0596-01
Product serial number: cn6612j3fn

Dear Sir, I have purchased a HP Laptop on 21 Aug 2016 along this i have also availed the HP offer of Rs 999/- which I registered and made payment through HP website www.hpshopping.in/btc2016
I have selected offer of following product
1) 2 years Onsite Warranty
2) 1 year Burglary & Theft Insurance for Notebook
3) 1 year MIS subscription
4) HP Black S6500 Bluetooth Speaker

I was conveyed through mail and also on website https://www.redemptionsupport.com that i would receive the products within month but till date with my repeated mails, received only HP Black S6500 Bluetooth Speaker and three products are still not received.
Moreover, it is almost 4 months of payment done by me but no confirm response by the HP redemption when they will deliver my three product.
It is painful that even after making payment of Rs 999/- in advance I have not received my product by HP.

You are requested to kindly register my compliant against HP Redemption
Similar complaints are also made online HP redemption regarding non deliver of products. Link for similar complaints

http://www.consumercourt.in/laptop/2696-hp-duping-consumers-redemption.html

With Regards,
Pavan Akhand
Mob [protected]

Dear sir
We purchased hp laser jet printer of model : cp-1025
S. no. cnf1x47926
Printer software unable to install in our existing desktop pc of window-7
Earlier complaint no. bjjr6437-1
Official works are held up. you are requested to take necessary action imdtly pl.
Regards
Oic/wsg
507abw
Kolkota - 743124
Pl contact
[protected]
[protected]
[protected]

I purchased HP- NOTEBOOK 15-AF103AX with Model #: P3C93PA and Serial #: CND61079RMfrom HP IT World, Brookefields Mall, 3rd Flr, T 6, Brookefields Plaza, Plot 67 & 71, Krishnaswamy Rd, Coimbatore, Tamil Nadu 641001 on 19th April 2016. Till date, I'm encountering with many problems with this product like malfunctioning keyboard(only a few keys work properly most of the times), software problems, sudden hanging of system and lot many other problems. I gave this laptop for service in the HP authorized service center( Ensure Support Services (India) Limited, No.94A & 95, Prasad Chambers, East Arokiasamy Road, R.S.Puram, Coimbatore, Tamil Nadu 641002) for more than two times in between this time period. All the time they repeatedly said the problems are rectified but still it persist. I'm a student and I was badly in need of a laptop for my research works. But I'm unable to do any of my works because of the poor condition of the laptop. Most of the times only a few keys are working properly.I really received a bad product and I lost the faith in HP products. I'm thinking to lodge a complaint in consumer court if you couldn't give me a solution for this. Either I need my money back or I need a working laptop.

Hi,

We have purchased HP Slimline Model No 455-001in, serial no 3CR61405P1 last month and its HDMI port works for not more than 4-5 times, now its completely stop working.We are unable to view the display on Projector via HDMI. Pl look into the matter and try to resolve it as early as possible. Your prompt reply is requested.

Thanks & Regards,
Bharti Dakhale
IIM Nagpur

I bought HP laptop for over 50, 000 and spent anther 7, 500 on extended warranty. I had to pay Rs. 20, 000 for an accidental damage because they refused to cover it under the warranty.
Subsequently the hinge broke and therefore the whole screen went blank. This is a common problem in HP laptops. I want my laptop to be repaired under the warranty.

On account of repair in the recovery disk(OS)they are delaying in the service process. It's have been almost one and half months we had given the laptop. But we not yet received till now. It's being a big trouble for me to do my projects. And also I don't get any proper information and response about service. I just hate it...I need my lap back with proper service

Dear Sir,

I have given request for purchasing Toner Cartridge laserjet Pro MFP M123NW and ask to provide the bill in name of Sai Investments whereas i got the bill in my name sagar ghatol so you are requested to provide the bill in favour of Sai Investments.

I never told my name as sagar ghatol. my name of saurabh ghatol whereas my email id is sagar ghatol. But as discussed, kindly provide the bill favour of M/S Sai Investments.

Thanks & Regards

Saurabh Ghatol
[protected]

Sir / Madam

This is to bring into your kind notice that our HP system has undergone certain problems which seems to be major. In this regard I wish to file a complaint. The complaints and the warranty details are furnished below:

Complaints :
1. Power on switch is not working
2. Mouse is not working

Warranty details

Invoice no: GRK 2014-15/0/45
Dated : 08/12/2014

Description of Goods

HP PAV desktop 110-104IX/PDC-G2030
SN : 4CE35105XL

Hi,

recently I bought HP laptop and I am facing problem fan is not working properly due to that it was continuously shutdown.

Continuously it generating to much of heat because of that not able to perform my work properly it causes very inconvenience badly.

My system got stopped working and I went one of the service center today they told me to raise a complaint on that .

day by day its totally damaging all the peripherals in my laptop.

kindly consider this as priority issue and assigned concerned technical expert to resolve the issue as soon as possible .

My number is [protected].

Kindly give a quick help on that .


Regards,
Sanath.