HP India Complaints & Reviews

Sir i have purchased a hp laptop and its under warranty . Now I'm facing a problem with my laptop screen a black spot is appearing on my screen . i have shown this to service agent but they are ignoring my issue by saying that its not cover under warranty . My laptop is no physically damaged its internal display problem but they are not listening to me and ignoring me .

Mouse not working,

Hp computer system 280g1(I3)
Date of purchase :[protected]
Number of system : 3
Date of incident : 16.01.2016

I have purchased one HP Notebook online and under warranty. There is some issue with display (white spot in right top). HP is not accepting the same and told me this was damaged due to inappropriate usage and they are charging for repair and told us that this is not under warranty. please guide me what to do how i will damage my own laptop.

I had purchased a laptop from Best Buy store at Lake-Charles SA on 10th Sept'2015. The laptop suddenly stopped working, contacted HP service center in Panjim Goa India, was told that without receipt cannot service as warranty. Unfortunately I have misplaced the receipt. Can you please advise which service center to contact for free service within warranty. Please find below laptop details. Serial:CND5300XXG Prodct:N5Y90UA#ABA Warranty:1y1y0y Model:15-ac121dx

I purchanse a hp laptop with i5 processor and windows 8.1 but after 8 months after purchase when i am checking for the warranty its showing that warranty will expire in 9.5 months and there is pink transparent line coming at the bottom of the screen.kindly advice some to contact me and resolve my issue problems : 1.warrant not updated correctly after registering on time. 2. transparent pink line coming at the bottom.

I had bought an hp laptop which name and series of laptop-HP Pavilion notebook 15-p001TX" which was window 8.1. From last few months when I have upgraded it window 10 which facility is given by hp, my laptop is very working very slow while it has i5 processor.Due to this I am facing so many problems because my works totally depends on my laptop and it takes too much time in opening a single folder or file etc. What can I do Please consider my problem.

I have registered a Complaint last friday (8th Jan 2016) regarding Display Flickering issue while connecting and disconnecting the power adapter. We did some basic troubleshooting steps with help of your technical support team, but the problem still exists. in this regard there is no passitive response from your team. A service engineer not visiting despite several calls and followup call. i would suggest at this point for laptop replacement as it is still under warranty. this is not the first issue with this laptop please go and check your records regarding your product.

bought my HP laptop in August 2015 in India, right before I went to the US as a doctoral student. The laptop immediately started giving a ghosting problem on the screen, completely becoming white and unresponsive to touch. I went to the HP update center online, downloaded the latest update and installed it on my laptop. For a while everything was normal, until the screen freeze problem started cropping up sporadically . But starting from Dec 2015, the laptop has become severely affected by the ghosting. I cannot operate the laptop for one minute without the screen freezing temporarily, even as I am writing this complaint. I contacted HP India during my short visit to India as the laptop had been purchased there and the assigned Hp assistant till now has only checked for BIOS updates and clearing extra disk space using Disk clean up. After each call session I am assured that my laptop is cleared of the problem yet it keeps coming back the next day. When I asked how the problem will be dealt by HP if the ghosting continues to happen even when I go back to the US in another week, or whether HP can take my laptop to check for faulty hardware, I was given no clear answer. The laptop is still within warranty. Overall I have had a very bad experience with HP, especially since this was my first HP machine and that too a high end one, yet it has started giving problems in the first year of purchase.

Hi, I had called your customer care for non working of Keyboard, after 30 mins of waiting she disconnected the call. My Keyboard is not working.

I Purchased a HP Laptom on 2nd december 2015. since 16 december the screen starting showing a black patch, When we called the HP guys they sent a local vendor who said that its gonna cost us 15000 where as there is no scratch or crack on the screen and its something internal and also the laptop comes with 1 year warranty. Even after raising several complaints they are refusing to do it and again asking for money. We even have an accidental cover on the laptop which again comes with HP Laptops and provided by them. Today i got a call from one of there executives saying that its better if i pay 15000 else i should throw the laptop in the dustbin and also have not given an email conformation on anything. Please help !

Some white spots are developing day by day on the screen of my Hp 15 r063tu notebook PC. My 1st complaint with case ID [protected] was closed by Unilateral decision. After chasing the 2nd case Id [protected] is created. Even then no one has turned down to rectify the problem yet. Today, while I made a call to get the status of my case, then the representative denied to attend on site (as per the terms) and asked for a trade call. Kindly do the needful from your end at the earliest please.

My nameis Aashul Tiwari. Hewlett Packard (hp) k coustmer support adviser ne mughe galat information de Mere baar baar puchne par bhi unhone mughe sahi information nhi di meri problem ye thi ki mai jab bhi apne laptop me Internet chalata tha tab bahut jada advertise aate the to Maine hp k coustmer care me call kiya aur Maine apni problem Gaurav Gosh sir ko bataya to unhone mughe apna laptop remote par lene ko kaha. Jab unhone remote pe lene k baad problem dekhi to unhone mughe windows drive c format karne ko kaha unhone mughe steps note down karwaya aur bola ki ye steps follow karne se aapki bas C drive hi delete hogi lekin jab Maine unka bataya hua step follow kiya to mera pura laptop jisme bahut si important files thi wo sab format ho gai aur Maine dobara hp customer care me call kiya aur puri baat batai to unhone kaha nhi sir jo step aapko bataya gya hai usse fura laptop format ho jata hi. Please mughe insaaf dilaya jaye

Dear sir, I, Ravi, have complained a case for my newly brought hp laptop which was with windows 8. The windows was crashed/ most probably deleted and the Case Id- [protected]. This laptop is within 3months of purchase. so, They told that they will come repair but till now nobody is responding to the call. I talked to customer service and they gave me a number to contact. But when I told my case Id they kept the phone on hold for a long time and didn't respond at all. I, need to talk to higher authority with your so much arrogant and worst support service. If the system is within the warranty period they why are hesitating to solve the problem. Before this case, I have some problem in dell pc but they repaired within a day. But I have a question why your authority is not responding.

I am Rakesh Chandra Mohanty from Odisha BBSR Mob no [protected] . Few Days My HP 1005 Printer arise scanner problem 12.. .The month of october 2015 the same type of problem arise but your technician will solved it. But that problem will continuously arrived at the the moment what can I do . Please solved my problem seriously.

Here want to inform you that our wireless keyboard and mouse not working properly. both hardware hanged and stop working.due to this our daily work is suffring, so please send your service executive, we are thankful to you.

My hp laptop of R014TU model bought 8 months ago shows complaint with it's wireless adapter connections.Now, it do not get connected to wireless networks.

Above mentioned bought on27/10/2015, developed a white patch 4 inches wide on right side from top to bottom of screen, reported to HP service call report copy attached, also right side of screen getting very hot, diagnosis "Problem in LCD panel"to be replaced"", Since the computer has developed problem in a few days o[censored]se only I did not agree for part replacement as suggested by Ensure support Services. I was directed to contact Mr:Kirankumar ODM HP. followed their suggestions but still the problem exists and the unit is of no use to me. Even after repeated calls, and emails I have so far not received any official reply from HP.

Hello, I recently purchased a brand new HP laptop on 23rd Dec 2015 bt I gotta blue screen error on 26th Dec stating the Memory_management this error could be a RAM issue. Then it was a late night when I got this error so turned on and when I turned on my laptop on the next day it says my OS Corrupted. Then I called HP support about this issue they told me that they will send a technician in another 48Hours but the technician came home on 4th Jan 2016. In between that I made many calls to HP service center but there is no one to help me out and eve the customers support didn't help me. I was asking for the replacement for this non-working laptop because the issue occurred within 3days from the day I purchased the laptop. But HP is not giving any proper support and they are ready to give me a replacement. They are giving a worst customers support.

We are from Dr.Dharmambal Government Polytechnic College, Tharamani, Chennai - 600 113. We have bought hp computer 8 months before through MAM Enterprises. My computer CPU sl.no.INA442TG85, Product NO.F9A00AV, hp202G2MT. My keyboard tab button, alt button and some keys are not working. I am very glad to say hp is a good product. but now a days the quality is not good. Kindly exchange my keyboard at the earliest.

System not booting at all, not under AMC, Warranty period expired, pls send a service provider at home to rectify the problem