HP India Complaints & Reviews

Hello HP, I had purchased HP pavilion x2-10-n 125tu from HP store computer land Nehru place Delhi on 15/1/16, from the first day I am facing issue of mute led and hang problems, two times your engineer visited my place for upgrade and download the drivers and software even Customer support also taken the remote session of my laptop and troubleshoot some steps but unable to resolve the problems, now I request you to please provide me replacement or refund my money because I am fed up with the service of HP and also suffer mentally harassments, So pls do needful asap.
tnx
Sandeep Kurra
[protected]
case I'd is [protected]
case I'd is [protected]
tnx
Sandeep Kurra
[protected]

HP IS CHEATING US !!
by making false commitments and posting wrong configurations on their official Indian E-store (hpshopping.in)

I purchased hp ab522tx pavillion laptop 20 days back.
according to hp official store mentioned config on their website...the model or product has IPS display. ( hpshopping.in/laptops/hp_pavillion)

i loged a complaint regarding the non-working of the IPS display to hp customer care on 4/1/16, after many days discussions...finally hp people agreed that The product does not have IPS display and its wrongly mentioned on their website. !!!
now, the website has been corrected and that false feature has been removed from the website, but still i have some screenshot of older one, supporting my point. PFA
this is same with other pavillion models..like, ab219tx.

i have spent 60000 ruppees on this laptop, as i needed IPS display in particular.
even, i have the pamphlets of HP showing IPS display in this particular model.

this multinational company is cheating us, by making false promises and selling faulty products !!
(case no. [protected])

I request every hp pavillion user to re-check their product for same problem...shall respond and launch a complaint.
contact me at: [protected]@gmail.com

i am preparing to file a legal complaint to consumer court and issue them legal court notice. also working on to get article publish in leading newspaper.

Since the day (11 november 2015) i bought HP laptop (Pavilion ab029tx) i am facing a problem till the time (20 january 2016). Technician visited many time and i had given my laptop in hp service center but still facing same issue with my laptop.
I am Litterly very disappointed with hp service. They misled me whenever i asked for replacement.
I don't want to use hp anymore and never will recommend anyone to buy it.

Hi,

I bought a cartridge (TONER CARTRIDGE HP-88A) from one of your dealers in Dehradun, India named Computer Trade & Technology which turned out to be a defective piece. They told us that they have sent it to the service center. It's been 2 weeks now that I haven't received the repaired one or a piece as a replacement. Dealer confirmed after two weeks that the piece will be replaced but it will take another 4-5 days(Now this is ridiculous). Your customer gets harassed because of you for A DEFECTIVE CARTRIDGE. Why can't the DEALER REPLACE the same??? I think it to be my mistake to buy any product of Hp. There is some urgency and that is why I bough the same, correct????? I am not being able to continue with my professional work. What am I supposed do now? Wait for how many more days??????

Sir,
1. I had purchased HP laptop model no HP 15- AB032TX srl no 5cd5173pcl from Boss Computers Pvt Ltd, SCO 56, Sector 20-C, Chandigarh on 09 Jul 2015 vide their invoice no 1770.
2. In the last six months the laptop has become faulty thrice. It just hangs and does not boot up again. I took the laptop to the dealer twice and once to your authorised service center in sector 34 Chandigarh and the same was repaired.
3. My point is that I have purchased the laptop worth Rs 50000/- having full faith in the HP company but to my dismay, I now feel that I have been cheated either by the company or by the local vendor by palming off a faulty laptop to me.
4. Since the laptop is in warranty I want my Laptop to be changed. All the software and anti virus that has been installed has been supplied by the company/auth vendor.
5. I request you for a prompt and favorable action pl

Since when I purchased my laptop on 01.06.15 I am getting many complaint on my laptop from the starting week I call them several time for my issue Firstly they asked me there is Software problem do format it After one month I am facing another issue of lagging then heating And now hardware issue and within 6 month of purchasing a laptop I am getting these many complaint So kindly go through my problem and give me right solution

We need to replace our printer adf.
Hp laserjet 400 mfp m425dn
serial no:cnd8f613kj
product :cf286a

we replaced the adf but the replaced product was faulty .So we again ordered for another product but we are getting very bad response from the hp service center.They are saying that the spare parts is not available.

Sir mera printer abhi warantty main hai par iska scannar kam nahi kar raha hai sair kripya meri comlent ko poora karne ki kripa kare

Sir i have purchased a hp laptop and its under warranty . Now I'm facing a problem with my laptop screen a black spot is appearing on my screen . i have shown this to service agent but they are ignoring my issue by saying that its not cover under warranty . My laptop is no physically damaged its internal display problem but they are not listening to me and ignoring me .

Mouse not working,

Hp computer system 280g1(I3)
Date of purchase :[protected]
Number of system : 3
Date of incident : 16.01.2016

I have purchased one HP Notebook online and under warranty. There is some issue with display (white spot in right top). HP is not accepting the same and told me this was damaged due to inappropriate usage and they are charging for repair and told us that this is not under warranty. please guide me what to do how i will damage my own laptop.

I had purchased a laptop from Best Buy store at Lake-Charles SA on 10th Sept'2015. The laptop suddenly stopped working, contacted HP service center in Panjim Goa India, was told that without receipt cannot service as warranty. Unfortunately I have misplaced the receipt. Can you please advise which service center to contact for free service within warranty. Please find below laptop details. Serial:CND5300XXG Prodct:N5Y90UA#ABA Warranty:1y1y0y Model:15-ac121dx

I purchanse a hp laptop with i5 processor and windows 8.1 but after 8 months after purchase when i am checking for the warranty its showing that warranty will expire in 9.5 months and there is pink transparent line coming at the bottom of the screen.kindly advice some to contact me and resolve my issue problems : 1.warrant not updated correctly after registering on time. 2. transparent pink line coming at the bottom.

I had bought an hp laptop which name and series of laptop-HP Pavilion notebook 15-p001TX" which was window 8.1. From last few months when I have upgraded it window 10 which facility is given by hp, my laptop is very working very slow while it has i5 processor.Due to this I am facing so many problems because my works totally depends on my laptop and it takes too much time in opening a single folder or file etc. What can I do Please consider my problem.

I have registered a Complaint last friday (8th Jan 2016) regarding Display Flickering issue while connecting and disconnecting the power adapter. We did some basic troubleshooting steps with help of your technical support team, but the problem still exists. in this regard there is no passitive response from your team. A service engineer not visiting despite several calls and followup call. i would suggest at this point for laptop replacement as it is still under warranty. this is not the first issue with this laptop please go and check your records regarding your product.

bought my HP laptop in August 2015 in India, right before I went to the US as a doctoral student. The laptop immediately started giving a ghosting problem on the screen, completely becoming white and unresponsive to touch. I went to the HP update center online, downloaded the latest update and installed it on my laptop. For a while everything was normal, until the screen freeze problem started cropping up sporadically . But starting from Dec 2015, the laptop has become severely affected by the ghosting. I cannot operate the laptop for one minute without the screen freezing temporarily, even as I am writing this complaint. I contacted HP India during my short visit to India as the laptop had been purchased there and the assigned Hp assistant till now has only checked for BIOS updates and clearing extra disk space using Disk clean up. After each call session I am assured that my laptop is cleared of the problem yet it keeps coming back the next day. When I asked how the problem will be dealt by HP if the ghosting continues to happen even when I go back to the US in another week, or whether HP can take my laptop to check for faulty hardware, I was given no clear answer. The laptop is still within warranty. Overall I have had a very bad experience with HP, especially since this was my first HP machine and that too a high end one, yet it has started giving problems in the first year of purchase.

Hi, I had called your customer care for non working of Keyboard, after 30 mins of waiting she disconnected the call. My Keyboard is not working.

I Purchased a HP Laptom on 2nd december 2015. since 16 december the screen starting showing a black patch, When we called the HP guys they sent a local vendor who said that its gonna cost us 15000 where as there is no scratch or crack on the screen and its something internal and also the laptop comes with 1 year warranty. Even after raising several complaints they are refusing to do it and again asking for money. We even have an accidental cover on the laptop which again comes with HP Laptops and provided by them. Today i got a call from one of there executives saying that its better if i pay 15000 else i should throw the laptop in the dustbin and also have not given an email conformation on anything. Please help !

Some white spots are developing day by day on the screen of my Hp 15 r063tu notebook PC. My 1st complaint with case ID [protected] was closed by Unilateral decision. After chasing the 2nd case Id [protected] is created. Even then no one has turned down to rectify the problem yet. Today, while I made a call to get the status of my case, then the representative denied to attend on site (as per the terms) and asked for a trade call. Kindly do the needful from your end at the earliest please.

My nameis Aashul Tiwari. Hewlett Packard (hp) k coustmer support adviser ne mughe galat information de Mere baar baar puchne par bhi unhone mughe sahi information nhi di meri problem ye thi ki mai jab bhi apne laptop me Internet chalata tha tab bahut jada advertise aate the to Maine hp k coustmer care me call kiya aur Maine apni problem Gaurav Gosh sir ko bataya to unhone mughe apna laptop remote par lene ko kaha. Jab unhone remote pe lene k baad problem dekhi to unhone mughe windows drive c format karne ko kaha unhone mughe steps note down karwaya aur bola ki ye steps follow karne se aapki bas C drive hi delete hogi lekin jab Maine unka bataya hua step follow kiya to mera pura laptop jisme bahut si important files thi wo sab format ho gai aur Maine dobara hp customer care me call kiya aur puri baat batai to unhone kaha nhi sir jo step aapko bataya gya hai usse fura laptop format ho jata hi. Please mughe insaaf dilaya jaye