HP India Complaints & Reviews

Dear Sir/ Madam We have recently purchased the HP Hot Spot M1218nfs MFP printer. The said printer is faulty in a few days. We request you to please attend and rectify the problem immediately. Thanks Lakshman Cell : +[protected] Email : [protected]@gmail.com

I am supposed to get a DVD writer as per the DURGA PUJA offer by HP.


I have completed all the formalities, send the required
documents to HP redemption cell on time. I have also checked with the
speed post services that the documents have reached you on 14 OCT
2013. I had also registered on your site before 10 OCT 2013.


My redemption code as given by you is 6668402 and notebook
serial no is 5CD323311R.


REGARDS, RAHUL NARANG.

i had a frustrating experience with HP owing to my final exams coming ahead and these people deny what i paid for. I accidentally dropped my laptop while studying on my terrace. i called on site warranty . they sent a person who assures me he'll take care of the matter if i'd write as he told me "that a burglar was taking away my laptop, he threw it and went away" . What bull . Is this all part of the game that HP was playing. they say they rejected my ADP and that it comes under burglary and should be dealt with police. I think i'd better deal with HP in the court. what is the purpose of me shelling thousands of bucks on ADP and extended warranties when all they want is money for repair. I paid 4000 for extended warranty and i got ADP with the laptop, now they want me to pay 12, 000 for the screen to get repaired. are you joking??? my contact number [protected].

Dear Sir, I have purchased a laptop in diwali ustav time . I got an offer of RS 2000 for that time. I choose 2 year warranty certificate+ 1 norton IS . I got only norton securty but 2 year warrant carepaq certificate not delivered to me. Name - ARUN KUMAR SINGH, Vill. - HARIHARPUR, Post- ROHANIA, Dist. - VARANASI ( U. P. ) Redumption Code - 6841177 Product Name - HP Pavilion 15-N020TU Serial No. - 5CD336463V

I am vasu I have Purchased a HP lAPTOP Model no Pavilion 15-n003tx on DIWALI UTSAV OFFER I was assured that on Diwali offer HP is providing Extended Warranty, Free Anti Virus and 4000 rupees worth coupons to buy online HP Products.My Redemption Code is 6740325. The claim was approved on november 2013. But, till date I have still not received any of the above offer. There is no customer support only via mail and there is no reply auto generated message pops up. This gives negative impression towards the company and further the customer will not be interested to buying HP products in future. kindly provide some customer support.

PHONE NO : [protected]/ [protected].
E mail : [protected]@gmail.com

Redemption Code no.6843424 Product Serial No.: 5CD3361668 HP Pavilion 15-n003tx Notebook PC I received a message in my mobile on 27th January, 2014 that my gift of Norton Internet Security has been sent on my registered e-mail ID. But the fact is that no 'key has been sent as of yet. No information on the additional 2 years' warranty on my notebook has been received either. Redemption status reveals that my gifts have been approved.I purchased the notebook on 03.11.2013. I once again furnish below two mail IDs. Kindly send the IS key to: 1] [protected]@rediffmail.com 2] [protected]@uiic.co.in (check the spelling properly) [protected][protected][protected][protected][protected]Bishwa Nath Choudhury (Mobile:[protected])

Hi,
When i had booked for the very first time, the agency had supplied 2 cylinders and upon weighing the cylinders i had found that 4 kg of gas was missing. I did not complain to anybody but instead complained to the agency and they assured that they will weigh and supply the next delivery.
When i booked for the second time they weighed and showed me 30 kg. Later when i weighed the same cylinder,
the cylinder weighed 26 kg i.e. Pilferage of 4 kg.

"I know i stay in a country where complaints are not taken when incidents happen and action is only taken when someone dies"

If possible please look into the matter and take strong action against the dealer.

I do not know my consumer number as of now
My mail id:[protected]@gmail.com
Mob No:[protected]

The name of the dealer is Prem Gas Agency
Location Sarita Vihar-110076

I am writing this to express my anguish and helplessness caused due to the being subjected to misbehavior and horrible quality of service provided by Tritech Enterprises, Civil Lines, Allahabad, Uttar Pradesh, India is registered as an authorized HP service center. I bought a HP Pavilion DV8 laptop 3 years back. Around some time back, I started having troubles with my display. The LCD of my laptop did not respond and all I could see was a black screen. To circumvent the problem, I bought an extended monitor, and started using the laptop as a desktop. It was all working perfectly. This winter (December) I decided to get my laptop fixed once and all. I gave my laptop to Tritech Enterprises for repair. They returned my laptop after a couple of days claiming to have fixed it. I brought back the laptop after paying them the service fee, but as soon as I reached home, the laptop refused to even start. I went back to the service center and submitted the laptop again. The technician at Tritech Enterprises (named Navin) kept my laptop for around a month and when I finally went to get news of the repair; I am told that the Nvidia Video Card Chip has been accidentally damaged during their service and as a result the laptop will not work. The people at Tritech Enterprises blatantly refuse to take responsibility for damaging the motherboard and refuse to repair/pay me for the losses I have incurred because of their ignorance and disastrous service. I beg you to take notice and help me on this issue. I have been a loyal HP consumer and have never been in such a helpless position since the beginning of my journey with HP. Eagerly awaiting your response. -- Shubham Mittal Contact - +91-[protected]

I have purchased a laptop from hp Notebook Part/Model no:Pavilion 15-N010TX Notebook Serial No:5CD3366XRT Notebook Serial No:5CD3366XRT It has been mentioned in the mail by hp that the claim has been rejected as mentioned above.It is due to the mis-match of the name on the invoice and the registered name. But i want to make it in your knowledge that if there is some problem like that so it does not proof that I havn't purchase the laptop. It was in your scheme that the offer is valid for every purchase of the hp laptop. I want you to have a look on it. I have added 6 photos please do have a look. Hoping a kind response from your side.

The Service Manager/Regional Service Head India Sub: complaining against in-built problem in Laptop (sold to me) and extremely irresponsible attitude of Showroom /authorize service center and the Company Sir /Madam Most humbly, I would like to submit about Mental harassment at mighty hands, by the company and Service Center. I had purchase a Laptop which is having the following details:- Model no : Hp pavilion G6 series1301 Tx Serial no: 5cd1521t5z Purchasing Date: 31-Mar-2012 Purchasing location/Dealer: Bansal Stanmart ( india) Pvt ltd VS block Shakar pur Delhi-110092 Purchasing Price: 32000 ( aproxx) . Very second day I complained to the showroom regarding operating system booting problem problem in my laptop (in verbal), on that showroom had asked me go to come with the laptop for thorough check, the Showroom manger very cleverly change my mindset that we had repaired it, its now fine if it does not work again we will change it, despite request for job card he said that "its ok sir, do not take so much tension we are here to serve you" . Thereafter on several occasion my laptop was break down a brief description is given below: S.no Complaint no Problem Description 1 [protected] LCD showing blank blank/ replaced 2 [protected] Hard Disk Replacement 3 [protected] Hard Disk Replacement 4 [protected] Bios not found : hard disk, Mother board replaced n recovery done 5 [protected] Hanging problem / hard disk replaced 6 [protected]: Hard Disk Replacement 7 [protected]: Reovery issue / LCD showing blank blank/ replaced 8 [protected] Hard disk was not responding / repalced and was asked to buy recovery CDs these are the only cases for which i had registered my complaint with the Hp . lot of times we had not registered with the hp only service center ( intarvo technologies and Sys net ) was contacted for minor work. Now again its Hard disk is not responding we had contacted the service center they said since it out of warranty now we cant help you. each n every time a repaired hard disk and local LCD was put in my laptop which doesn't last long. In this entire story my perceptions are as follows: 1) Defected laptop (in built Defect) was given to me. In spite of my repeated complaints they behaved with me very irresponsibly. 2) Authorize service center are helping the company by hiding the in built defects in the laptop & fooling/ misguiding innocent customers( who had invested their pennies by hard working and savings.) by flattery words to the extent 4) In case company QC reports are not matching in initial services, variation be endorsed in written reports to avoid irresponsible attitudes of showroom/Service center people. 5) If service center is also involved in the parallel activity, it may be ordered to compensate the loss or fulfill the loss created by this mental harassment. 7) In this whole distribution cum sales chain of the company, ultimately the company is a nodal agency, which has to compensate for such looses (headache/trouble/Mental Harassment). Now i had given my laptop to another HP service center ( zabil service center in jasola ) for proper diagnosis, they had told me that it had a local LCD fitted in it and hard disk is also a repaired one . Service center told me that it has a local LCD fitted and the hard disk is also a repaired one . Since all the repair were done during the warranty period by their authorized service center i.e M/s Intarvo n SYS net . when I complaint about the local parts in my laptop . sys net is directly saying that whatever we got from HP we have replace with that one . Now Hp is saying, now intarvo technologies is no longer our service partner we cannot take any reponsibilkity towards the replacement done by inarvo but when my laptop was repaired it was there service associate (as I had locked my call for repairs with HP not with Intarvo) I had purchase my laptop for 32 thousand rupees now they are asking for nearly 36 thousand for hardisk replacement and minor keyboard fixing issues. After so much requests to Hp now are agreed to get the hard disk replaced for 18 thousand. this is totally unfair and unjust . As already in last 1.5 year it was in downtime for more than 10 months . Ultimately in this whole process a bread winner like me. who purchased this laptop for his requirements (I live in Geeta colony East Delhi .I work to earn my livelihood at Gurgoan, ) feels cheated /deceived, as the laptop does not comply/competes the standards which company claims and Non repair of this Down standard laptop in-built defect at company cost made the loss of my mental peace . Still I hope and looking forward, with the company to kindly replace the laptop with new one. Thanks With regards Ankur Tandon [protected]

Dear sir,
My name is v.Thirugnanasambandam. I have purchased a hp envy touch smart 14-k012tx laptop. It's serial no:-cnd3250w24. I sent the required details to the redemption cell at delhi for the diwali gift claim. But so far i didn't get any gift. Moreover i have received one sms from the redemption cell that they have sent one norton internet security key to my mail. But i have not received any communication through my mail id:- [protected]@yahoo.Co.In.Hence sir, please send me the security key again to my mail id, also send me the gift in-time.My mobile no: [protected]. Thanks&regards.

Sir, HP Learjet printer is provided in Tiruvarur recovery office. Multiple page printing problem in this printer. Please kindly rectify the printer very immediately. Details:- Product no : CB376A Make : HP (MF1005) Serial No : CNH8F8LGNJ Address : Shriram citiy union Finance ltd, 18/A, Kellavethi, Tiruvarur-610001 Tamilnadu Contact No : [protected], [protected] Contact Person : S.Devendran, K. Narayanan

I wish to inform You that i have purchased a Note book Laptop Hp Pavilion DV9601AU TL58. Description SN.No. CNF 735775D from M/s. Shreetech No.26, 100 ft road, Velachery Byepass Road.Chennai-42. Vide their invoice No. 227 dated 06/09/2008. Since then I had taken the laptop to service centre several number of times. Instead of looking for a permanent solution to the problem. Tey had applaied a temporary cure. The problem was that it had heated badly and the laptop display totally goes off. Now I am aware that it is a defective fault of the company motherboard and replacement has been offered in foreign countries. I had not used tis laptop for 3 yrs. thinking that it was a problem on the user side. But I was shocked to see the same problem faced by almost all people who got the laptop. I request HP to offer their good office and support their loyal customers on the same issue.

Dear Sir, This is Sarfaraj Nouaj from Murshidabad, I purchase a HP ENVY(Notebook Serial No: 5CG33926PT, Redemption Code 6817309) Laptop from Global Computer.I only accept norton internet security and dditional 2 years Warranty Carepaq Certificate, but other gift not delivered to me. Regards, Md Sarfaraj Nouaj vill-kankramari po-chandnichak murshidabad. phone number-[protected] (Purchase date 30oct 2013).

I have purchased Hp Pavalion g6 2312AX laptop.with its warranty extension online voucher cupon & i have purchased handset online about 5-6 months ago.But till today i have not received this warranty extension voucher & handset, too . I call daily about my problem to all given hp customer care numbers but till today i have not received any reply from Hp company.

We are seeking from the gift voucher which we were supposed to receive with the Notebook. Details are here invoice number: 9CC698/13-14-/702 Seller WHIZCOMP INDIA 104 kamtaprasad apartment New ganapati mandir road, Rambaug lane 4, Kaliyan(w) City: Thane/State:Maharastra PIN:421301 HP Pavalion G6 2230TX Notebook PC Oder No:[protected] Suboder Number:[protected] Akash Joseph SerialNo:5CD325D9FS PRODUCT NO:C9L64PA#ACJ

Dear, sir I have purchased a laptop in diwali time-HP Pavilion 15 Notebook PC-n010tx, and i got an offer of Rs 2000, for that i choose 2 year Warranty+ 1 year Norton anti virus, all documents, invoice i send to hp, and also my claim approved by hp, in hp website i.e www.redemptionsupport.com, and Redemption code: 6862071, when every time i given mail to Hp one system generated mail is coming i.e Dear sir The warranty will reflect in HP system within 120 days. Norton code will be sent within next 15 days on your mail id. Thanks & Regards, HP Redemption Cell My claim approval date is 15/11/2013 for Warranty+Norton IS, already 30 days over still i am not received any product key. please consider this problem and help me getting my offer. Regards Pratap Details infomation for HP PRATAP CHANDRA ROUT. Product serial no. 5CD3376V4D Redemption Code-6862071 HP Pavilion 15 Notebook PC-n010tx

Dear, sir I have purchased a laptop in diwali time-HP Pavilion 15 Notebook PC-n010tx, and i got an offer of Rs 2000, for that i choose 2 year Warranty+ 1 year Norton anti virus, all documents, invoice i send to hp, and also my claim approved by hp, in hp website i.e www.redemptionsupport.com, and Redemption code: 6862071, when every time i given mail to Hp one system generated mail is coming i.e Dear sir The warranty will reflect in HP system within 120 days. Norton code will be sent within next 15 days on your mail id. Thanks & Regards, HP Redemption Cell My claim approval date is 15/11/2013 for Warranty+Norton IS, already 30 days over still i am not received any product key. please consider this problem and help me getting my offer. Regards Pratap Details infomation for HP PRATAP CHANDRA ROUT. Product serial no. 5CD3376V4D Redemption Code-6862071 HP Pavilion 15 Notebook PC-n010tx

i m having hp printer with HP OFFICE JET 4580 AND i have submited for repair on[protected] to AFORESERVE.COM LIMITED, Baroda gujarat with serial no. 4 and printer no CNGAMD90PT.
THEY Have written some power supply problem on my job card letter.

secxondly they have given other no. [protected] for job work.

inspite of repeated call from site they are not responded at all.ratherly telling doing today, tommorow we will do it.

my request for some stirct action needed for them for negligence.

I have HP Pavilion 15-e009tu Notebook PC Serial Number: 5CD3283W6X Product Number: E3B73PA I am trying to update drivers and software's using HP Support Assistant. I downloaded and installed some o[censored]pdates listed there. Then I was given a notification by "HP Support Assistant" giving message "A restart is required to complete the installation o[censored]pdates." I clicked on restart now button in the notification. It restarted laptop but when it started, it gives me again the same notification by "HP Support Assistance". I tried to close it and open "HP Support Assistant" but result is same notification. Therefore I am unable to update drivers and software's. I am hoping about immediate assistance by experts. Aniruddha Patil A/P Jejuri, Oppo HERO Showroom, Morgaon road, Jejuri. Tal- Purandar, Dist-Pune. State- Maharashtra. Contact NO: [protected]