HP India Complaints & Reviews

I purchased a printer of 3515 introduced as E printer by the company but the new pc was not working as a result the dealer call back delivery boy & send another pc next day. the same stop working after 3 days After complainting your helpdesk they tried their best to troubleshoot but no avail they provide me no [protected] for further communactions & send a engineer at home who remove d fault. But it now again stop working from last 10 days it is failure even in photocopy so i req u to pl change my printer ASAP I m suffering a huge loss because of same After this mail the company cannot cease my right of recover all of my damages I req to change the pc or i have to courier it Direct to company Akash Arora [protected]

dear sir, my hp Pavilon g6 2016TX laptop serial no.:-5CD217334X product.no.-B3H81PA#ACJ purchsed on[protected] @ bikaner (rajasthan) .whose battery is not working properly since last few days... windows is giving battery replacement error during boot processs... so we want the repairement of battery or replacement...of it... my permanent address: outside nathusar gate near bank of borada bikaner (rajasthan)

HELLO SIR MY NAME IS OMPRAKASH JADON I AM PURCHASE IN HP 2230TX IN24/07/13
I AM SEND IN CLAIM DOCUMENT IN 25/7/13 BY RELIANCE COURIER AND MY COURIER NUMBER IS (609150) .
THIS COURIER IS YOU IS RECEIVED IN HP REDEMPTION CELL IN 05/08/13 .I AM CONFIRM IN RELIANCE COURIER (CITY LAND EXPRESS COURIER).
BUT MY CLAIM IS NOT APPROVED.
I AM SEND IN AGAIN SECOND TIME DOCUMENT IN 22/09/13 THIS SECOND COURIER IS SENDING MY IDENTITY PROOF AND YOUR RECEIVED COPY
IN MY FIRST COURIER IN 05/08/13 .SO PLEASE APPROVED MY CLAIM NOTE BOOK GURRANTY AND SPEAKER.
THANKS

Redemption code: 6356472
Notebook Part/Model no:Pavilion g6-2230TX
Notebook Serial No:5CD3173D7Z
NAME-OMPRAKASH JADON
MOB-[protected]

BEWARE OF HP COMPUTERS FRAUD TEAM 1.THE FRAUD DEALER: TECHSMART SYSTEMS PVT.LTD SALES OFFICE 1/122 GF, SHANKER ROAD OLD RAJINDER NAGAR NEW DELHI 110060. EMAIL ID:[protected]@rediffmail.com PH:[protected] who sold me HP SLATEBOOK X2 TABLET by giving wrong information about battery life. 2. THE LIAR : (CustomerRelations Team Lead Printing & Personal System Customer Support and Services, Asia Pacific &Japan)(AMARNATH Surendra Kumar EMAIL: Surendra-kumar.[protected]@hp.com PH: [protected]). Who gave me false assurance that sir we at HP COMPUTERS are there to help you and we will every way possible which was not the case. 3. THE 2ND LIAR : PSG TECHNICAL SPECIALIST (AMIT KUMAR CHAUHAN) (EMAIL ID:amit-kumar.[protected]@hp.com) (ph: [protected]) (mb: [protected]) (fax: [protected]) . Who visited my place as an technical supervisior and who did not even knew the basic specification of HP SLATEBOOK X2 TABLET assured me that by filling his SERVICE CALL REPORT FORM he will do everything in his power to give me a solution i.e(REFUND MY MONEY) of this cheating done by the HP COMPUTER DEALER with me. EVERYONE BEWARE OF THIS HP COMPUTER FRAUD TEAM. Kapil juneja [protected]

HP are cheaters, I have purchase HP Note book on 27th July 2013 from Infinity Mall II, Malad, the Name of the outlet is Checkmate computers, under “HP Students offer”, now it is almost 3 months and I have still not received the free accessories till date. Instead of my previous reminders, there is no action on my request, I do not expect such type of services from a brand like HP, I once again wait for my request and your answer on the same, Please see to it that my request for the same is attended, as I am frustrated by such type of service, please do not make me irritate more. I hope that I get my accessories ASAP or else else I will be left with no option but to promote your HP brand among our students on the facebook regarding the services and will also proceed to consumer court for cheating a student like me. Thank you, Priyanka zunj REDEMTION CODE: 6369671 SERIAL NO: 5CD324BDJZ

I have bought G6 pavillion HP laptop from Flipkart and HP has offered Rs.2000/- redemption on the purchase, some how HP redemption cell had rejected my claim of gift on false pretext of delayed submission of papers. I have come to understand that there are numerous consumers who have been cheated like me by HP and their redemption cell.

I invite individual complaints from all such consumers who have not been given gift to contact me their complaint along with scan copy of the documents at my email id [protected]@yahoo.co.in as I am being advocate would like to file case of cheating against HP and its redemption cell in delhi courts. If any one interested in filing the same so please contact me on my email with all documents.

sanjeev kumar chaswal

Who ever is reading this post I would like to bring into notice that HP COMPUTERS is a BIG COMPANY of liars and cheaters. Their company has become such a big company only by cheating their customers and selling low quality products at premium rates. Their dealers are cheaters. They cheat their customers by giving wrong information to sell HP COMPUTERS products and over that their after sales service is even worst. They do listen to their customer’s complain and they force their customer to believe that HP COMPUTERS is a customer centric company and will help their customers in any what way possible which is not the case. I am such a victim of HP COMPUTERS dealer cheating. One of their dealer sold me their HP SLATEBOOK X2 TABLET with the assurance that this tablet will give me 10 hrs of battery back up as per my requirement i.e. (playing games and heavy multimedia use) but that was not the case its only giving me 4 to 5hrs of battery backup .After repeated complains to their after sales team: (CustomerRelations Team Lead Printing & Personal System Customer Support and Services, Asia Pacific &Japan)(AMARNATH Surendra Kumar EMAIL: Surendra-kumar.[protected]@hp.com PH: [protected]) is saying that there is no manufacturing defect in our product and we cannot do anything about this you have to live with this. This is how they treat their customers by taking their dealer’s side and not listing to their customer complain.
Kapil juneja
[protected]

My name is Dr. vikas anand
My redemption code is 6307629
my notebook seriel number is =CND3230NY2
VAT TIN =[protected]
i have sent demand bdraft to HP redemption cell for hp priner and
i got a broken priner model=HP Deskjet 3545 e-all in one
serial number=CN37P2P8GV on 15/10/2013

i want to say that they told me that i will recive it within 30 days .but when it was taking much time i have e mailed several time and also contacted .they told me that your area is not under blue dart courier service.i also contacted MR. Rohit, HP manager, Delhi.
then i told him that blue dart courirs is just 1 kilomitet from my home.
my Adressis=Ranjita Sadan, baghmalli, sachipatti, jauharibazar, hajipur (PIN-844101), bihar.INDIA
and so they were giving me false information and now it takes 3 month.
ans NOW i recive care pack of broken printer by SPEED POST .
so, please i request u to solve my mess or problem .as soon as possible because i have limited time in my proffesion and if neede you may contack me on mob.no.[protected].
thanking yor
yours Dr.Vikas Anand

Hi, I bought 2 hp 23fi screens on 21st june 2013. one of them starts giving me problem on 18th August of green tint on edges. I submit the complaint on 19th Aug 2013. (complain no. CA1294641 ). they told me with in 2 working days they will sort it out I felt good to hear only 2 days that's awesome (since Hp is a big brand) but I was wrong After many phone calls from my side the engineer arrives on site on 31st August 2013. He replaced my LED panel. The issue was resolved but I am getting yellow tint on whole screen. Engineer also admit it and he told me with in 2 more days he will come back and replace some cables inside to resolve the yellow tint. he also gave me a written letter with the problem stated in it and tick the pending for spares tick box in the letter. I waited for 2 more days and called back hp service center ([protected]). they told me that there server is showing that it is resolved . I told them the engineer left a note with repair pending. On that they told me they will sort it out in 2 more days. I waited and called again. Again same words for their side after 2 days. this happens many times. and they stop picking my phone. I called customer care they called service center then I talked to Mr .Manoj on 25 th of sept 2013. He told me My problem get resolved on 30th Sept 2013. I waited 5 more days. After that nothing happens no one called me back no engineer. I called them back on 8th Oct 2013. they told me they call me back in half an hour. I waited but no call back. Again I called them I got same reply, I told they no body calls me back after 30 mins. they insist me so I waited again. But no call back Now today is 15th October, they are not picking up my call. I tried many time but no response. So I am asking you to help me on this take some action. Since HP is a Big brand and here you see how big it is complain submitted on 19th august 2013 and remains unresolved Its been almost 2 months. I work as a 3D game artist I need to make sure the colors are accurate . but the yellow tint giving me problem and I am loosing my projects (My source of income day by day). Thanks, Jitender Kumar Hp complain no. CA1294641 Mobile no. [protected] Rohini sec-15 New Delhi - 110089

This is how HP COMPUTERS dealers cheat their consumers by giving them wrong information about HP COMPUTERS products to sell them. I am a victim of such a HP COMPUTER DEALER. Their after sales service is even worst than their dealers. In my case the Customer Relations Team Lead
Printing & Personal System
Customer Support and Services, Asia Pacific & Japan
AMARNATH Surendra Kumar
EMAIL: Surendra-kumar.[protected]@hp.com
PH: [protected] and PSG TECHNICAL SPECIALIST (AMIT KUMAR CHAUHAN) (EMAIL ID:amit-kumar.[protected]@hp.com) (ph: [protected]) (mb: [protected]) (fax: [protected]) are all liars and cheaters. They gave me false assurance that sir HP COMPUTERS is a customer centric company we will everything to resolve your problem which is not the case.
HP COMPUTERS COMPANY OF LIARS AND CHEATERS
Kapil juneja
[protected]

Respected Sir/Mam, I had purchased HP Pavilion G6-2231Tx. Purchase Date: 01/08/2013 Redemption code: 6400206 Notebook Part/Model no: HP Pavilion G6-2231Tx Notebook Serial No: 5CD325DCKJ Product Number: C9L68PA#ACJ Registered Mo. No.: +91-[protected]/ +91-[protected] Registered Mail ID- dr.[protected]@gmail.com

Before I was complaining about the battery backup now I have started to experience another issue in my HP SLATEBOOK X2 that is after 1 hr of constant usage it has started to heat up. Its so shameful on HP COMPUTERS behalf that they are making such cheap quality product with so many defects and selling it at premium rate and on top of that selling their product through dealers who lie to people to sell such low quality product as in my case. Really they should be ashamed of themselves.I think their business module is to cheat people through your dealers and sell low quality product.

I write this with tremendous mental torture given by HP India and Maha Electronics Bangalore. PLEASE DONT EVER TRUST HP when it comes to high end laptops. THEY ARE LEAST SENSTITIVE TO CUSTOMER SUPPORT AND CUSTOMER SERVICE. They have left my laptop in non-working condition stating that their working time is over . The engineer was working for a while and then left the place stating that its getting late for him. I bought Envy DV6 hoping that a premium laptop will work efficiently and without any headache. The VGA port was not working and there was a vertical line in the screen within months of buying . I took the support of HP support . They sent a person by name Srinivasa from Maha Electronics who damaged the sides of my laptop and broke some hinges by force opening the front panel. He changed the screen from Envy DV6 to Pavilion DV6. I had to write another complaint for VGA port and the damage made by earlier engineer. They sent a new guy who came with a faulty motherboard and after 6 hours removed the new motherboard and replaced with the old motherboard . He came again after a week and then replaced the motherboard and then there was another issue. Now, the system would say Thermal breakdown happened and the system would restart. The engineer came again the next day and applied heat sink paste and said that the system would be okay. Though my system is working now. It overheats terribly. HP asked me snapshots to prove that their engineer damaged my laptop. After i sent the snaps. they agreed to replace the top panel and the bottom panel. An engineer finally arrived and changed the panels and forced me to sign on the CS feedback form. I urged that i will check and sign. When i checked i found that the mouse pointer and mouse pad was not working. The engineer left the laptop in non working condition and left home saying that he came here after office hours and cannot spend any more time. I had wasted 5 full days just because of HP’s poor product and their service engineer, but this guy wasn’t willing to wait for 10 minutes too. My laptop is not working . There is an international support engineer who is trying honestly for the last 3 hrs to solve but with vain. Can HP replace my laptop or pay the money back ? I have been put through so much trouble by HP. Guys, dont ever trust HP. They are worse than terrorists. They will make you kill yourself for having chosen them. I cant imagine how much pain i should through even if this issue is corrected by them. Can HP give a better laptop to me. I dont mind paying a little bit extra for that. Please dont kill a customer for having chosen your brand.

Just want to bring into notice the kind of service I am getting from HP COMPUTERS.
Who ever is reading this post I would not recommend any HP product to anyone.
There dealers cheat people by providing wrong information to sell HP PRODUCTS.
As I was cheated by one of their dealer TECHSMART SYSTEMS PVT.LTD SALES OFFICE 1/122 GF, SHANKER ROAD OLD RAJINDER NAGAR NEW DELHI 110060. EMAIL ID:[protected]@rediffmail.com PH:[protected] who sold me HP SLATEBOOK X2 by telling me that it would give me 10 hrs as per my requirements but its only giving me 4 to 5 hrs of battery back. Their after sales service is even worst because after complaining to them several times they are not doing anything. They are forcing me to believe that there is no problem with their product and they cannot do anything about the DEALER wrong doing.
KAPIL JUNEJA
[protected]

I have purchased HP Laptop pavilion 2229 on 3/8/2013 from M/S Tech Terrminal-2 Chandigarh vide his Bill No 927 dated 3/8/13. There was a gift pack for Rs 1000 for which I have opted for music boxes and all documents in connection with above gift pack were sent to HP Redemption Cell New Delhi vide RP No[protected] IN dated 6/8/2013 but the said pack and other documents has not received to me till date. I have already submitted complaint on 5/9/13 and 5/10/13 respectively. Further my laptop details are as under Redemption Code - 6409358 Product Serrial No 5CD3204W0R. I have also received a message on 13/9/13 on my Mob No [protected] that gift pack will be dispatched within 20 days, but the same not received to me till date. Virender Mohan Mob No [protected]

MY COMPANY IS USING ALL HP PRINTER 1020, 4620 TILL NOW IR WAS ALL WORKING VERY NICELY. BUT BEFORE 4-5 DAYS MY B & W PRINTER 1020 IS TOTALLY DEAD NOT WORKING AT ALL ONLY THE LIGHTS ARE ON NOTHING ELSE IS WORKING DO LOOK INTO THIS MATTER AND LET ME AS SOON AS POSSIBLE. PRINTER IS NOT UNDER WARRANTY. MY CONTACT NO IS [protected].

Just want to bring into notice the kind of service I am getting from HP COMPUTERS. Who ever is reading this post I would not recommend any HP product to anyone. There dealers cheat people by providing wrong information to sell HP PRODUCTS. As I was cheated by one of their dealer TECHSMART SYSTEMS PVT.LTD SALES OFFICE 1/122 GF, SHANKER ROAD OLD RAJINDER NAGAR NEW DELHI 110060. EMAIL ID:[protected]@rediffmail.com PH:[protected] who sold me HP SLATEBOOK X2 by telling me that it would give me 10 hrs as per my requirements but its only giving me 4 to 5 hrs of battery back. Their after sales service is even worst because after complaining to them several times they are not doing anything. They are forcing me to believe that there is no problem with their product and they cannot do anything about the DEALER wrong doing.

I have purchased my Laptop under Student Education Program of Rajiv Gandhi Technological Unversity, Bhopal in 2012 . But there was Manufacturing Fault in the system fan, so I got to Shivam Associates, the authorized service center of HP, India according to http://goo.gl/pXdeT .
But he always blew into the fan and also soldered my motherboard and got the problem repaired temporarily. Now when the problem had become acute, and when I complaint to Rupam Halder, Case Manager - India Customer Relations, HP; he assured and supported to get fan replaced free of cost at the Sysnet Global, HP Service Center, MP Nagar, Bhopal. But the Technicians there refused to change the fan and alleged that there was problem in the mother board due to the soldering done by Shivam Associates. Henceforth, Mr.Rupam has refused to support further in this matter and said we do not take the responsibility of Shivam Associates, as its no longer our Authorised Customer Service Center and he asked me to pay a grand sum of Rs.20000 to get my mother board replaced.
Why should I pay for this sum, when the problem is created by HP itself, when its website gives information that Shivam Associate's is their Authorized Service center then also they are refusing to claim the responsibility.

Refer Complaint No. # [protected].
Probook 4430s -No.CNU1281DQ1

(
Rupam Halder,
Case Manager - India Customer Relations, HP
Customer Support and Services,
Asia Pacific & Japan
rupam.[protected]@hp.com
Tel: +91 [protected]
Hewlett-Packard India
)

Regarding my complain against HP computers I would really appreciate your help and involvement in this matter because after talking to the HP technical team person Paul Amalraj I was highly disappointed because they kept on saying that there is no problem and no manufacturing defect in our product and I will have to live with the fact that my HP slatebook x2 tablet will only give me around 2 to 3 hrs as a stand alone tablet and 5 to 6 hrs with keyboard attached where as per the dealer TECHSMART SYSTEMS PVT.LTD SALES OFFICE 1/122 GF, SHANKER ROAD OLD RAJINDER NAGAR NEW DELHI 110060.EMAIL ID:[protected]@rediffmail.com PH:[protected] salesman who sold me this product told me that it would give me 10 hrs with keyboard attached. So please I request you to look into this matter and help me. THANK YOU KAPIL JUNEJA [protected]

I bought compag presario CQ41
Laptop which cost around 28000 roughly 1n half years ago..
I bought 3 laptops from nearest binay sales outlet..
And now all three are down with mother board problem..
I got one of them repaired but again same problem accured..
The service guy returned my money n said motherboards will have to be replaced..
It cost around 8000 each..
Please tel me what should i do...