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HP India Complaints & Reviews

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Updated: Dec 11, 2025
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M
manishchaur1234
from Jaipur, Rajasthan
Apr 1, 2011
Resolved
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Resolved

Address: Central Delhi, Delhi

I went to Delhi service center for a repair. I produced the receipt and service call report to them. They said you don't have a warranty .and my case id is You are receiving this in reference to HP support case number [protected] on 01/15/2011. and when i checked my warranty online on campaq site it was 03/03/2011 .at kirtinagar new Delhi service center they asked me to pay for my HDD replace and optical drive replacement and now my warranty is expired please help me for this they people make fool of me and now they are not extending my warranty and replacing my HDD and optical drive .the information given by them was wrong


manish chaurasia
[protected]@gmail.com
[protected]
Aug 13, 2020
Complaint marked as Resolved 

HP Service Center — Inefficient IT infrastructure/Improper service

Dear Sir.

This is santhosh kumar from chennai. I was working at Mumbai till sept 12 and moved to chennai thereafter. I use HP dv2002tu model for the last three years. Sl No. 2ce6260vjo.

I purchased a extended warranty from HP Service Center - SIMTECH COMPUTRONICS in Mumbai on 5/9/2009. I have a copy of service call report and the receipt with me. Receipt no 914.

Yesterday 22nd Sep 2009, I went to chennai service center for a repair. I produced the receipt and service call report to them. They said you dont have a warranty since it is not updated in the system. I tried explaining the situation that I am not responsible for updating the system information. But they gave irresponsible answers and asked me to contact the mumbai office for any further queries. I contacted the mumbai office. After several desperate attempts, I was told that it is not updated in the system and if I want i can log a complaint. I made close to 15 calls to reach them again to speak to them and find out the reason for not updating the system. Everytime I was promised that someone would answer my queries from warranty team. No response though.

1) Why is the delay in updating the warranty information and why I was given false information that my warranty is extended. What are the steps being taken against Simtech about this?

2) Why is that Chennai centre doesnt accept the service call report and the receipt as proof and accept my laptop for repair. If you are going to say that they are dependent on only Online information, why are you giving this report copy and the receipt? After travelling for almost 2 hours in hot sun leaving behind all my work, I am extremely upset with their treatment of the customer complaints.
I went to Delhi service center for a repair. I produced the receipt and service call report to them. They said you don't have a warranty .and my case id is You are receiving this in reference to HP support case number [protected] on 01/15/2011. and when i checked my warranty online on campaq site it was 03/03/2011 .at kirtinagar new Delhi service center they asked me to pay for my HDD replace and optical drive replacement and now my warranty is expired please help me for this they people make fool of me and now they are not extending my warranty and replacing my HDD and optical drive
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    A
    abhishek_complaint
    from Agartala, Tripura
    Mar 31, 2011
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    Address: Ranchi, Jharkhand

    I have bought HP G62- 361 TX laptop on 5 sept 2010 from Ridhi Sidhi Computers(Roshpa Tower, Main Road, Ranchi) and is supposed to get a Adidas voucher worth Rs 2000 which is to be sent at my address but I have not received it yet. Whenever I go to shop owner, they say there might be some problem but never give any satisfactory answer. My laptop serial no is CNF0396YK8 and product ID isXT795PA#ACJ.Please help me out. My e-mail ID is abhi.[protected]@gmail.com
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      906
      from bhoranj (177401), Himachal Pradesh
      Mar 30, 2011
      Resolved
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      Resolved

      Address: Hamirpur, Himachal Pradesh

      Dear Sir,
      I have received HP award winning mail from [protected]@hotmail.com. The details are provided below, please find this mail is genenue or not. If not please take strong action against the mail sender.
      and please informed to me for this .my email id is [protected]@gmail.com

      Hewlett-Packard
      PO Box 1010,Liverpool
      L70 1NL,United Kingdom.
      To:
      Batch number....XYL/[protected]/05
      Ref number..24/00319/1PD
      Dear Winner,
      We are pleased to inform you of the result of the just concluded draws
      held on the( March 28TH, 2011} by Hewlett-Packard in conjunction with
      With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.
      Your email was among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain
      Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being
      organized to create and improve a larger awareness record for internet
      user’s worldwide.
      However the results were released on the { March of 29th, 2011} and
      your email was attached to ticket number (7PWYZ2008) and ballot number
      (BT: 12052008/20) The online draws was conducted by a random selection of
      email addresses from an exclusive list of 29,031,643 E-mail addresses of
      individuals and corporate bodies picked by an advanced automated random
      computer search from the internet. However, no tickets were sold but all
      email addresses were assigned to different ticket numbers for
      representation and privacy.
      The selection process was carried out through random selection in our
      computerized email selection machine (TOPAZ).This Lottery is approved by
      the British Gaming Board and also licensed by the The International
      Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
      kind and we intend to sensitize the public.
      To begin the claim processing of your prize you are to contact the Online
      Co-ordinator and provide him with the following information’s as stated
      below, so we can proceed with the verification and clearance process of
      your file.
      APPLICATION FOR PAYMENT:
      1 Full Name
      2 Home Address
      3 Sex
      4 Age
      5 Marital Status
      6 Occupation
      7 E-mail
      8 Telephone Number
      9 Nationality
      10 Country
      11 Hobby
      12 Batch Number
      13 Reference Number
      14 Next of Kin
      15 Date Received Winning Notification
      16 Official Comment
      MR.STEVE FLETCHER
      EMAIL: [protected]@hotmail.com
      TEL: +[protected]
      FAX:+[protected]
      *You are advised to forward these information’s as soon as possible to
      enable us attend to your file. This email is registered and sent only to
      a certified Hewlett-Packard {Microsoft} Promo winner.
      Our special thanks and gratitude to Bill Gates and associates. Accept our
      hearty congratulations once again.
      Yours Faithfully,
      Teddy Mac Leo
      Head of Council/Verifications Dept.

      With Regard,
      susheel kumar :[protected]@gmail.com
      susheel.[protected]@hotmail.com
      +1 photos
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        Ashantony
        from Mumbai, Maharashtra
        Mar 29, 2011
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        Address: Maharashtra

        after 2 weeks of complaining, I still haven't got a satisfactory response from them. I am directed from one to another, passed on like a football but no results. My hp Mini laptop is still not working. They replaced the hard ware it seems, hey send me the recovery disc but it doesn't get involved. I have been travelling 2 hour to get to their office while they're still not able to help me. No more HP laptops for me. HP sucks big time!

        HP Mini — faulty keyboards

        I had bought this HP mimi notebook on Oct 2009. Hardly used it as was using the office computer. On Nov 2010 found the keyboards was not functioning properly in spite of hardly using it. The HP mini was always kept in its case, so the question of dust, or food particles does not arise. Had to change the keyboards as the expiry period had just got over and nobody from HP would address the issue. This was bought from ezone in Koramangala

        The question is -does HP import such sub-standard pieces from China? And if the company is aware and can be sued for supplying these pieces.
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          S
          shailendra rajputt
          from Mumbai, Maharashtra
          Mar 29, 2011
          Resolved
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          Resolved

          Address: Betul, Madhya Pradesh

          I booked gas for home delivery on17.03.2011 but till today 28.03.2011 not deliver. Whenever i make phone call to their representative, he says after 5 days they delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is 108570
          SHIVALAYA SONA H.P GAS
          ITARSI ROAD
          BETUL
          MADHYA PRADESH

          My CONSUMER NO IS -009989
          CONSUMER NAME IS - RAJNI RATHORE
          Rathore building,chandrashekhar ward,
          link road,sadar betul
          Aug 13, 2020
          Complaint marked as Resolved 
          My consumer no is 01915T in the mane of Asha Roy.I've booked a cylinder on 23rd Feb and didn't recieve it yet.Repeatedly requesting for the same is of no result.This is not the first time i'm facing this problem but everytime.Is anythig can be done in this regard?
          I am Kishor, residing in Alica nagar, Lokhandwala, kandivali-east, my consumer no.629489, have booked LPG cylinder on 04-10-08 with booking no.23777 till date have not received the cylinder.
          Name of the agent:Shri Lalji Gas service.10, Shatrunjay Giri Apts, Samrat Ashok RD., Kandivali(East), mumbai-400101.
          Agent not answering calls during day time.
          pratap rao gawande chander shakhar warde betul
          gas entry[protected] abhi tak nahi phuchi mara card.no 108570
          conumer -no 606448
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            M
            Mohammed Tariq Abdullah
            from Bengaluru, Karnataka
            Mar 29, 2011
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            Address: Aurangabad, Maharashtra

            Respected Sir,
            I am a student of Computer Engineering having passed my B.E in this year. I had purchased a HP laptop (DV4-2103 TU MS), Sr. No. Cnd0011BDP and Product No. WH953PA from Nexus Network pvt.ltd. Aurangabad, Invoice No. 1030 dated 26/04/2010 as the same was required for my project, java programming, studying from e books.
            With deep regret am to inform you that since the first date of purchase I am having lots of problems with my laptop. I had intimated the same to HP Service center and Nexus from time to time and had requested them to get the same laptop replaced within warranty period as it is still having problems even after getting it repaired lots of times.
            During the cause of my final year project in college I faced great hardship as my laptop was not working properly and as such I suffered a lot academically for my exams, submissions and project.
            My laptop was serviced after many complaints and everytime the service center to which the laptop was given used to take about 15-25 days for getting the same repaired. This again has resulted in loss of my valuable time. The case ids are [protected]-40, [protected], [protected]-461.
            Recently on 7/3/2011 also I had faced a major problem in which my hard disk had to be replaced and my entire improtant and useful data was lost. This has resulted in loosing all the important programmes and information which I had saved in my hard disk and also the operating system which was an inbuilt and licensed one in my hard disk. Now by no means my data can be retrieved. The case id is [protected]-461.
            This is to bring to your kind notice that one of my frirnd also had purchased the same model and she also was having the same sort of problems. As such it can be derived that the particular model itself is having problem.


            I request your goodself to kindly replace my laptop at the earliest as it may well not be possible for a student like me to get it serviced at my own cost after the expiry of warranty period and the cost of repairs being very high.
            Once again I request you to replace my laptop at the earliest within a period of 15 days from receipt of letter. Failure to which I shall be constrained to take appropriate legal action against you.
            Hope you do the needful at the earliest and oblige.

            Thanking You.

            (Mohammed Tariq Abdullah)
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              A
              a_kukana
              from Siwan, Bihar
              Mar 28, 2011
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              Address: SAS Nagar, Punjab

              I have purchased an HP Pavilion dm4-1009TU laptop on[protected] and it's window (Window 7 Home Basic OA India) got curruptted within 3 days, now I want a recovery disc from HP side to recove the same.

              I had raised a complaint on[protected], CASE ID - [protected], but even after regular followups of 45 days, still I have not got any resolution from their side. Every time I am getting answer that disk is not in stock and just wait for 3-4 more days.
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                S
                samanjitha
                from Bengaluru, Karnataka
                Mar 25, 2011
                Resolved
                Report
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                Resolved

                Dear Sir,
                I have received HP award winning mail from [protected]@hotmail.com. The details are provided below, please find this mail is genenue or not. If not please take strong action against the mail sender.

                Hewlett-Packard
                PO Box 1010,Liverpool
                L70 1NL,United Kingdom.
                To:
                Batch number....XYL/[protected]/05
                Ref number..24/00319/1PD
                Dear Winner,
                We are pleased to inform you of the result of the just concluded draws
                held on the( March 12TH, 2011} by Hewlett-Packard in conjunction with
                With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.
                Your email was among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain
                Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being
                organized to create and improve a larger awareness record for internet
                user’s worldwide.
                However the results were released on the { March of 14th, 2011} and
                your email was attached to ticket number (7PWYZ2008) and ballot number
                (BT: 12052008/20) The online draws was conducted by a random selection of
                email addresses from an exclusive list of 29,031,643 E-mail addresses of
                individuals and corporate bodies picked by an advanced automated random
                computer search from the internet. However, no tickets were sold but all
                email addresses were assigned to different ticket numbers for
                representation and privacy.
                The selection process was carried out through random selection in our
                computerized email selection machine (TOPAZ).This Lottery is approved by
                the British Gaming Board and also licensed by the The International
                Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
                kind and we intend to sensitize the public.
                To begin the claim processing of your prize you are to contact the Online
                Co-ordinator and provide him with the following information’s as stated
                below, so we can proceed with the verification and clearance process of
                your file.
                APPLICATION FOR PAYMENT:
                1 Full Name
                2 Home Address
                3 Sex
                4 Age
                5 Marital Status
                6 Occupation
                7 E-mail
                8 Telephone Number
                9 Nationality
                10 Country
                11 Hobby
                12 Batch Number
                13 Reference Number
                14 Next of Kin
                15 Date Received Winning Notification
                16 Official Comment
                MR.STEVE FLETCHER
                EMAIL: [protected]@hotmail.com
                TEL: +[protected]
                FAX:+[protected]
                *You are advised to forward these information’s as soon as possible to
                enable us attend to your file. This email is registered and sent only to
                a certified Hewlett-Packard {Microsoft} Promo winner.
                Our special thanks and gratitude to Bill Gates and associates. Accept our
                hearty congratulations once again.
                Yours Faithfully,
                Teddy Mac Leo
                Head of Council/Verifications Dept.




                With Regards,


                Manju M., [protected]@gmail.com, Bangalore.
                Aug 13, 2020
                Complaint marked as Resolved 
                Respected Sir,
                I have received HP award winning mail from [protected]@hotmail.com. The details are provided below, please find this mail is genenue or not. If not please take strong action against the mail sender.

                Hewlett-Packard
                PO Box 1010, Liverpool
                L70 1NL, United Kingdom.
                To:
                Batch number...XYL/[protected]/05
                Ref number..24/00319/1PD
                Dear Winner,
                We are pleased to inform you of the result of the just concluded draws
                held on the( March 12TH, 2011} by Hewlett-Packard in conjunction with
                With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.
                Your email was among the 20 Lucky winners who won £1, 000, 000.00{One Million Great Britain
                Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being
                organized to create and improve a larger awareness record for internet
                user’s worldwide.
                However the results were released on the { March of 14th, 2011} and
                your email was attached to ticket number (7PWYZ2008) and ballot number
                (BT: 12052008/20) The online draws was conducted by a random selection of
                email addresses from an exclusive list of 29, 031, 643 E-mail addresses of
                individuals and corporate bodies picked by an advanced automated random
                computer search from the internet. However, no tickets were sold but all
                email addresses were assigned to different ticket numbers for
                representation and privacy.
                The selection process was carried out through random selection in our
                computerized email selection machine (TOPAZ).This Lottery is approved by
                the British Gaming Board and also licensed by the The International
                Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
                kind and we intend to sensitize the public.
                To begin the claim processing of your prize you are to contact the Online
                Co-ordinator and provide him with the following information’s as stated
                below, so we can proceed with the verification and clearance process of
                your file.
                APPLICATION FOR PAYMENT:
                1 Full Name
                2 Home Address
                3 Sex
                4 Age
                5 Marital Status
                6 Occupation
                7 E-mail
                8 Telephone Number
                9 Nationality
                10 Country
                11 Hobby
                12 Batch Number
                13 Reference Number
                14 Next of Kin
                15 Date Received Winning Notification
                16 Official Comment
                MR.STEVE FLETCHER
                EMAIL: [protected]@hotmail.com
                TEL: +[protected]
                FAX:+[protected]
                *You are advised to forward these information’s as soon as possible to
                enable us attend to your file. This email is registered and sent only to
                a certified Hewlett-Packard {Microsoft} Promo winner.
                Our special thanks and gratitude to Bill Gates and associates. Accept our
                hearty congratulations once again.
                Yours Faithfully,
                Teddy Mac Leo
                Head of Council/Verifications Dept.
                Dont believe such fradulent emails, as far as you should be aware enough. There is no such good person giving away £1, 000, 000.00{One Million Great Britain Pounds} simply for no reason. First make sure whether you have participated in such lucky draws... If you want to make your luck better participate in any Government Lucky draws by spending at least 10/- or 50/- and test your luck.
                Dear Sir,
                I have received HP award winning mail from [protected]@hotmail.com. The details are provided below, please find this mail is genenue or not. If not please take strong action against the mail sender.


                Hewlett-Packard

                PO Box 1010, Liverpool

                L70 1NL, United Kingdom.

                To:

                Batch number...XYL/[protected]/05

                Ref number..24/00319/1PD

                Dear Winner,

                We are pleased to inform you of the result of the just concluded draws

                held on the( March 28TH, 2011} by Hewlett-Packard in conjunction with

                With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.

                Your email was among the 20 Lucky winners who won £1, 000, 000.00{One Million Great Britain

                Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being

                organized to create and improve a larger awareness record for internet

                user’s worldwide.

                However the results were released on the { March of 29th, 2011} and

                your email was attached to ticket number (7PWYZ2008) and ballot number

                (BT: 12052008/20) The online draws was conducted by a random selection of

                email addresses from an exclusive list of 29, 031, 643 E-mail addresses of

                individuals and corporate bodies picked by an advanced automated random

                computer search from the internet. However, no tickets were sold but all

                email addresses were assigned to different ticket numbers for

                representation and privacy.

                The selection process was carried out through random selection in our

                computerized email selection machine (TOPAZ).This Lottery is approved by

                the British Gaming Board and also licensed by the The International

                Association of Gaming Regulators (IAGR).This lottery is the 3rd of its

                kind and we intend to sensitize the public.

                To begin the claim processing of your prize you are to contact the Online

                Co-ordinator and provide him with the following information’s as stated

                below, so we can proceed with the verification and clearance process of

                your file.

                APPLICATION FOR PAYMENT:

                Full Name

                1

                2

                Home Address

                3

                Sex

                Age

                4

                5

                Marital Status

                Occupation

                6

                E-mail

                7

                Telephone Number

                8

                9

                Nationality

                Country

                10

                11

                Hobby

                Batch Number

                12

                13

                Reference Number

                14

                Next of Kin

                Date Received Winning Notification

                15

                Official Comment

                16

                MR.STEVE FLETCHER

                EMAIL: [protected]@hotmail.com

                TEL: +[protected]

                FAX:+[protected]

                *You are advised to forward these information’s as soon as possible to

                enable us attend to your file. This email is registered and sent only to

                a certified Hewlett-Packard {Microsoft} Promo winner.

                Our special thanks and gratitude to Bill Gates and associates. Accept our

                hearty congratulations once again.

                Yours Faithfully,

                Teddy Mac Leo

                Head of Council/Verifications Dept.




                with regards,
                Nitul sharma, yoopss.[protected]@gmail.com, kolkata
                WARD Details
                Dear Sir,
                I have received HP award winning mail from [protected]@hotmail.com. The details are provided below, please find this mail is genenue or not. If not please take strong action against the mail sender.

                Hewlett-Packard
                PO Box 1010, Liverpool
                L70 1NL, United Kingdom.
                To:
                Batch number...XYL/[protected]/05
                Ref number..24/00319/1PD
                Dear Winner,
                We are pleased to inform you of the result of the just concluded draws
                held on the( March 12TH, 2011} by Hewlett-Packard in conjunction with
                With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.
                Your email was among the 20 Lucky winners who won £1, 000, 000.00{One Million Great Britain
                Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being
                organized to create and improve a larger awareness record for internet
                user’s worldwide.
                However the results were released on the { March of 14th, 2011} and
                your email was attached to ticket number (7PWYZ2008) and ballot number
                (BT: 12052008/20) The online draws was conducted by a random selection of
                email addresses from an exclusive list of 29, 031, 643 E-mail addresses of
                individuals and corporate bodies picked by an advanced automated random
                computer search from the internet. However, no tickets were sold but all
                email addresses were assigned to different ticket numbers for
                representation and privacy.
                The selection process was carried out through random selection in our
                computerized email selection machine (TOPAZ).This Lottery is approved by
                the British Gaming Board and also licensed by the The International
                Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
                kind and we intend to sensitize the public.
                To begin the claim processing of your prize you are to contact the Online
                Co-ordinator and provide him with the following information’s as stated
                below, so we can proceed with the verification and clearance process of
                your file.
                APPLICATION FOR PAYMENT:
                1 Full Name
                2 Home Address
                3 Sex
                4 Age
                5 Marital Status
                6 Occupation
                7 E-mail
                8 Telephone Number
                9 Nationality
                10 Country
                11 Hobby
                12 Batch Number
                13 Reference Number
                14 Next of Kin
                15 Date Received Winning Notification
                16 Official Comment
                MR.STEVE FLETCHER
                EMAIL: [protected]@hotmail.com
                TEL: +[protected]
                FAX:+[protected]
                *You are advised to forward these information’s as soon as possible to
                enable us attend to your file. This email is registered and sent only to
                a certified Hewlett-Packard {Microsoft} Promo winner.
                Our special thanks and gratitude to Bill Gates and associates. Accept our
                hearty congratulations once again.
                Yours Faithfully,
                Teddy Mac Leo
                Head of Council/Verifications Dept.




                With Regards,
                [protected]@gmail.com from b'lore
                Sir,

                Even i have received exactly the same mail, but for the different batch number and REF number !

                Please, do look into this matter and do the needful.

                Regards,

                Gautham,
                Puttaparthi, A.P.
                Sir

                i am also the victim of this mail... plz do look in this matter and take a strong action against those who is indulge in this matter...

                Regards

                Danish Reza
                sir
                I also got the same mail from [protected]@hotmail.com, but for the different batch number and REF number and please do look into this matter and do the needful.

                Regards

                Vipin wilson.N
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                  S
                  Sudip Sen.
                  from Dibrugarh, Assam
                  Mar 24, 2011
                  Report
                  Copy

                  Address: Nadia, West Bengal

                  I had given my HP Photosmart C4440 All in one printer with Serial No: MY952R20BW. For Paper jam to the authorized service provider here in Krishna Nagar[protected].
                  The service provider is
                  Krishna Nagar Office: PARJAS ENTERTAINMENT PVT. LTD. 67, ANANTA HARI MITRA ROAD,1 NO. NADIARPARA, SAHA CENTER, KRISHNA NAGAR, NADIA, PH.[protected]/223462.

                  The work order/receipt number given by Parjas Entertainment Pvt. Ltd. is 1942. The engineer there assured that they will call me with the status of repair within 48 hours, but even after more than 1 week I didn't received any call from them. I have contacted Parjas Entertainment Pvt. Ltd for the repair status, and was told that your printer can not repair & they cannot rectify Noise problem due to unavailability of Spares. On 20th -DEC- 2010, I personally went to Parjas Entertainment Pvt. Ltd. they returned the printer in totally not working condition. Then I told him “plz, return to me previous condition of my printer”& they told us “its a simple matter” sometimes controversial they are agree with me & after one week you will come and take your printer. After one month when my brother went to take printer & to take printer he came back to home. Then I saw my printer have not working condition. Display & Scanner System was totally damaged. But when I submit the printer was only one error condition and display & scanning system was totally running before submitted the printer. Then I open printer cover & I saw printer Board was Broke. They are return to me a broken printer .The engineer bluntly told me it is not repairable.

                  I am very upset with the service provided by HP's authorized service providers as to how a working printer is rendered useless by these people. Now I want HP either to repair the printer or give me a replacement printer for goo[censored]p caused by the service provider and their negligence.

                  Thanks & Best Regards,

                  Sudip Sen
                  Ph. [protected], Email: barsha.[protected]@gmail.com
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                    chand13
                    from Bengaluru, Karnataka
                    Mar 21, 2011
                    Resolved
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                    Address: Karnataka

                    Hi,

                    I have logged a complaint having Case ID [protected] at "Maha Electronics Pvt. Ltd Bangalore" (an authorized HP service centre at Bangalore) for the battery related issue of my laptop "HP-DV6-1337TX" having serial number "CNF9456J87" . Although my laptop is under warranty as per my invoicee, they are saying that the battery cannot be replaced, as there is no CT Number available on my battery.

                    The thing is that this CT Number was not available on my battery from the day one when I bought my laptop. I can say this statement because, I never opened my laptop and its battery before and we figured out that the CT number is not there on the battery only when it was opened by the Service agent at "Maha Electronics, Bangalore".

                    After seeing this CT Number issue I also called the Showroom from where I bought my laptop, The guy from this showroom said its an issue from HP and HP guys at service centre are saying that the issue not from their end.

                    As a result of this confusion and missing CT Number from HP itself, although my laptop is under warranty its battery is not getting replaced.

                    I genuinely request to consider my request on high priority and permit the guys at "Maha Electronics" to replace my battery as its under warranty.

                    I am attaching my CASE ID details for your reference.

                    I hope you can understand my problem and do the needful for me ASAP.

                    Waiting for your affirmative response.

                    Regards,

                    Akshay
                    +1 photos
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      R
                      riddhi mehta
                      from Mumbai, Maharashtra
                      Mar 16, 2011
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                      Address: Mumbai City, Maharashtra

                      We are trying to contact on your no. [protected] but not getting proper response. As there error is Oxc19a0041. We need ur help as soon as possible. Wants to inform the poor customer care service.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      its true
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                        S
                        satye73
                        from Pune, Maharashtra
                        Mar 14, 2011
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                        Address: Pune, Maharashtra

                        This is to inform u that I had purchased a HP printer No HP DJ 1050 AIO on 4 Dec 2010 From Date Care Corporation,Wanwadi Branch, PUne,which is under warrently period of exchange . The printer had a problem o[censored]sing extra ink when taken to the DCC centre from where I purchased the product.
                        Today I got the call from DCC saying that it cannot be considered for EVEN REPAIR as the upper lid of the scanner was broken . I requested them to repair it and dont EXCHANGE it. BUT they are not considering it for the same also. Till now I have invested nearly 2000 rupees for buying printer cartriges and number of copies I got in exchange of the same was nearly 80-90 which was too costly .
                        Hence I request u to kindly take some relevant action against them and please help me to solve my probelm.
                        Satyendrra
                        [protected]
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                          K
                          kshanmugam
                          from Coimbatore, Tamil Nadu
                          Mar 14, 2011
                          Resolved
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                          Address: Pondicherry, Puducherry

                          This is to inform you that the recovery option in my laptop has been deleted. When I approached the Distributor M/s SHAMROCK SYSTEMS,# 3/39, S.V. Patel Salai, Pondicherry - 605 001, they told me that they do not have any such recovery cd with them and informed me to contact you in this regard. Since the you are the authorised manufacturer of the above product, i.e. laptop, I request you to immediately send me the recovery cd and arrange to install the same in my laptop through the local dealer.

                          My contact address and email id are given below:

                          email id: [protected]@gmail.com

                          contact address:

                          K. Shanmugam,
                          E.D.P. Section,
                          Anglo French Textiles,
                          Mudaliarpet,
                          Puducherry - 605 004.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            T
                            tandontulika16
                            from Ratlam, Madhya Pradesh
                            Mar 9, 2011
                            Resolved
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                            Resolved

                            Address: Moradabad, Uttar Pradesh

                            I RECEIVED AN EMAIL FROM HEWLITT PACKARD CLEARENCE DEPARTMENT REGARDING THE LUCKY WINNER OF 1 MILLION POUNDS AND LAPTOPS.THEY ASKED ME MY IDENTITY DETAILS INCLUDING MOBILE NO. WHICH I FILLED IN THE FORM SENT BY THEM.NOW I FEEL THESE THINGS ARE FRAUD.THEY HAVE ALSO INCLUDED PACIFIC COURIER SERVICES TO DELIVER THE COURIER TO ME.PLEASE HELP ME.IS THIS ALL TRUE OR A CHEAT PARAMETER. IM ALSO UPLOADING THE RECEIVED EMAIL.
                            Hewlett-Packard
                            PO Box 1010,Liverpool
                            L70 1NL,United Kingdom.



                            To,

                            Batch number.....XYL/[protected]/05
                            Ref number.....24/00319/1PD

                            Attention:Winner,


                            This is to inform you that your Complete Winning Package with which contain items listed below was
                            dispatched few minutes ago,


                            1) Demand Draft One million British Pounds (1,000,000/GBP)
                            2) Two Window seven Hp laptops
                            3) A covering document of money laundering protection,Letter of Affidavit
                            for Claims from the British Government,Insurance as well as Winning Certificate
                            and other legal and relevant documents

                            We have concluded arrangement with PACIFIC COURIER COMPANY UK to deliver your package within
                            24 HOURS

                            You are therefore required to send Order details as stated below to dispatch officer,Mr Morgan Smith via email:[protected]@pacificcourcomp.com

                            1)FULL NAMES:
                            2)FULL CONTACT ADDRESS:
                            3)CONTACT CELL NO
                            4)CURRENT PASSPORT PHOTO

                            Meanwhile you can currently track your parcel with Track no:PCC/451/908/Q12


                            http://www.pacificcourcomp.com/status

                            Be informed that you are to pay the sum of 25,000/ India Rupees as Custom clearing charges (LOCAL
                            GOVT TAX) for clearance of your Parcel at the Airport from where the Parcel enters India,As stipulated
                            by the Import Duties Guild-line of Govt of India.

                            Meanwhile you are to contact ( MR. MORGAN SMITH ARTHUR,DISPATCH OFFICER ) For current status and more
                            details on the clearance process of your package there in your country at the time of arrival

                            Contact Address of Courier Company
                            MR. MORGAN SMITH ARTHUR
                            DISPATCH OFFICER
                            NOBEL HOUSE
                            17 SMITH SQUARE
                            LONDON SW1P 3JR
                            Tel:+[protected]
                            Fax:+[protected]
                            EMAIL: [protected]@pacificcourcomp.com


                            Note: Your won Amount is not deductible because of a hard cover insurance policy protecting
                            your claims in accordance with article 44 sub sections 144 of the UK Gaming Commission.
                            Congratulation once more, please do contact Pacific Delivery Services, United Kingdom for the
                            immediate courier of your demand draft along side other documents.


                            Thanks
                            Yours Faithfully
                            David Henry
                            Clearance officer
                            Hewlett-Packard
                            Tel:+[protected]
                            Fax:+[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            RECEIVED AN EMAIL FROM HEWLITT PACKARD CLEARENCE DEPARTMENT REGARDING THE LUCKY WINNER OF 1 MILLION POUNDS AND LAPTOPS.THEY ASKED ME MY IDENTITY DETAILS INCLUDING MOBILE NO. WHICH I FILLED IN THE FORM SENT BY THEM.NOW I FEEL THESE THINGS ARE FRAUD.THEY HAVE ALSO INCLUDED PACIFIC COURIER SERVICES TO DELIVER THE COURIER TO ME.PLEASE HELP ME.IS THIS ALL TRUE OR A CHEAT PARAMETER. IM ALSO UPLOADING THE RECEIVED EMAIL.

                            From: "Winning notification Desk" <[protected]@hotmail.com>Add sender to ContactsTo: [protected]@yahoo.com



                            Hewlett-Packard
                            PO Box 1010, Liverpool
                            L70 1NL, United Kingdom.




                            To,


                            Batch number...XYL/[protected]/05
                            Ref number...24/00319/1PD

                            Attention:Winner,


                            plz do needfull

                            Thanks & Regards

                            Mukesh Dadhich
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                              N
                              nupur harnal
                              from Bengaluru, Karnataka
                              Mar 6, 2011
                              Resolved
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                              Address: West Delhi, Delhi

                              Hi Sir,

                              As per the Hp's Wonder Bundle Offer i was supposed to receive my Gifts worth Rs 3500/-.according to the

                              update provided i had to register my product online.

                              After registering they asked me to send few documents(scan copy of invoice,Bar code and the redemption

                              code that i was supposed to get when i register my product) now its been more than 2-3

                              weeks but i didnt receive any redemption code yet.

                              Please provide an update on this as soon as possible.

                              Thanks,
                              Neha
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              HP Pavilion — redemption code

                              SIR
                              I AM PURCHASING A COMPAQ PRESARIO 408 TX WITH THE OFFER OF VEDEOCON LCD TV AS ON 12/01/2010 , BUT TILL THE DATE NO RESPONSE HAS BEEN TAKEN BY YOUR END MY REDEMPTION CODE NO IS - D5JHNBL1AV

                              PLEASE COORDINATE THIS THING AS ERAIEST

                              THANKING YOU

                              FROM
                              VINAY KUMAR ANNAD
                              5/547, VIKAS NAGAR , LUCKNOW
                              [protected]
                              Hi Sir,

                              As per the Hp's Wonder Bundle Offer i was supposed to receive my Gifts worth Rs 3500/-. ( Pen drive, Mouse, Headphone )according to the update provided i had to register my product online.

                              After registering they asked me to send few documents(scan copy of invoice, Bar code and the redemption

                              code that i was supposed to get when i register my product) now its been more than one month but i didnt receive any redemption code yet.

                              Please provide an update on this as soon as possible. My mail id is [protected]@gmail.com

                              Thanks,
                              Sulekha
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                                M
                                Mahendra Mhatre
                                from Mumbai, Maharashtra
                                Mar 6, 2011
                                Resolved
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                                Address: Mumbai City, Maharashtra

                                I had purchased the HP Pavilion DV6-1211 AX Laptop from CROMA Lower Parel Mall vide Invoice no.[protected] dated 24/10/2009. i have paid Rs.1800 extra for 2 year extended warranty. Recently I had some problem with the laptop. Hence, I went to SIMTECH COMPUTRONICS Pvt LTD, HP's Authorised Service Center at Dadar which is nearer to my residence.

                                The service center has found out that I have taken 2 year exteded warranty from Croma, but clearly mentioned to me that I have to pay for the repairs. Accordingly they have sent me the estimate of Rs.6615/- which I have paid on 26/2/2011 (receipt no. 2695). Being my daughter has to submit her project work to her college, I was not having any option to delay the repairs but to pay the same.

                                Subsequestly I went to Croma, but they have denied to reimburse me the amount paid by me as I have not gone to their service centre. I strongly feel that this is clear cheating and extracting an extra amount from the customers while purchasing the new product.

                                I hope i will get the justice by this consumer forum
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  M
                                  munaf786
                                  from Hyderabad, Telangana
                                  Mar 4, 2011
                                  Report
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                                  Address: Krishna, Andhra Pradesh

                                  Dear Sir,
                                  I play Spin and Win Offer in HP on 10/10/2010.I won One Iron Box and Other gifts.I wait for 60days as they mentioned in terms and conditions.Till now I get those gifts.they promise me that they send me with in 21 working days.But they cheat me.The conversation between them and me,I send it to you.Please find out my attachments.

                                  Dear member,



                                  Thanks for the information, we have process your gift and it will reach you within 8-9 working days.



                                  Thanks & regards,

                                  Hp spin & win program!!!




                                  [protected][protected][protected][protected]

                                  From: munaf abdul [mailto:[protected]@yahoo.com]
                                  Sent: Wednesday, February 02, 2011 6:35 PM
                                  To: SUGS - HP Original Rewards Inks
                                  Subject: Re: Spin and Win programme cell



                                  Dear Team,

                                  My alternative Address is





                                  Munaf,

                                  C/o:Ramarao,

                                  D.No:32-34-59.

                                  Masjid Street,Chigurupati mess Street,

                                  Near SRR College ,Machavaram,

                                  Vijayawada-520004,

                                  Krishna (dt),

                                  Andhra Pradesh




                                  [protected][protected][protected][protected]

                                  From: HP VC <[protected]@hporiginalrewards.com>
                                  To: munaf abdul <[protected]@yahoo.com>
                                  Sent: Wed, 2 February, 2011 1:53:11 AM
                                  Subject: FW: Spin and Win programme cell

                                  Dear member,



                                  We are unable to dispatch your gifts, at the below address courier facility is not available, so Pls provide us the alternative address so that we can dispatch your gifts.



                                  Thanks & regards,

                                  Hp spin & win programme cell!!!








                                  [protected][protected][protected][protected]

                                  From: KUMARI Meena [mailto:Meena.[protected]@edenred.com]
                                  Sent: Wednesday, February 02, 2011 12:25 PM
                                  To: 'munaf abdul'
                                  Subject: Spin and Win programme cell



                                  Dear member,



                                  We are not able to find your details, I request you to provide us the information about the gifts which you haven’t received.



                                  Thanks & regards,

                                  Hp spin & win programme.




                                  [protected][protected][protected][protected]

                                  From: munaf abdul [mailto:[protected]@yahoo.com]
                                  Sent: Tuesday, February 01, 2011 10:57 AM
                                  To: SUGS - HP Original Rewards Inks
                                  Subject: Fw: Not getting Of Spin and Win Competition Gifts







                                  Sorry the date is wrong.

                                  Dear Team,

                                  I Can't Get any gift from You.I Play Spin and Win Competition.I won Iron Box and Other gifts.Please send me those assured gifts as you mentioned .I play on 10th October 2010.You Said the gifts will be dispatched with in 60 Working days.But I cant get any.I seriously remind you second time,other wise i complaint to RSM up on this.
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                                    N
                                    nsbisht
                                    from Mumbai, Maharashtra
                                    Mar 3, 2011
                                    Resolved
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                                    Address: Uttarakhand

                                    Dear Sir,


                                    REF – GIFT VOUCHER HP – 038540

                                    SUB – GIFT DELIVERY DENIED BY SHOPKEEPER


                                    I heartily thank and appreciate your favourable action and disturb ed your valuable time to release me Adidas Gift Voucher having serial no. HP-038540 (proof as per enclosed scan copies).

                                    In this connection I approached the Adidas RON Region Adidas Exclusive Shop Vinika Towers,Shashtri Kunj, Opposite Municipal Corporation, , Nainital Road, Haldwani, Distt. Nainital, Uttrakhand, India to get Gift as per terms and condition back leaflet of Voucher.

                                    But sorry to say that the above said Shop keeper is denying to give Gift item according to this Gift Voucher because he is asking that this is not valid on us and our name is deleted from HP record. But in HP-038540 Gift Voucher above said Shop is indicated in this Gift Voucher.

                                    Hence you are, therefore, requested to kindly look into the matter and instruct to the concerned Shop Keeper (Adidas Exclusive Store, Vinika Towers, Shashtri Kunj, Opposite Muncipal Corporation, Community, Nainital Road, Haldwani, Distt. Nainital, Uttrakhand, India. As time is going to elapse faster for delivery of gift.


                                    B.S.BISHT
                                    PROJECT DEPTT
                                    CENTURY PULP AND PAPER
                                    LALKUA – 262 402
                                    DISTT. NAINITAL, UTTRAKHAND, INDIA
                                    MOB. [protected]

                                    EMAIL :ns.[protected]@indiatimes.com
                                    EMAIL :[protected]@centurypaper.org.in
                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      K
                                      KARTIKEY VERMA
                                      from Jaipur, Rajasthan
                                      Mar 3, 2011
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh

                                      I KARTIKEY VERMA student of architecture study in jaipur and i bought my laptop from my hometown lucknow ,
                                      my laptop details are as under:-
                                      S.NO:CNF0163GP2.
                                      MODEL NO.&product no: WZ500PA dv6-3043TX bought from

                                      INITIATIVE DATA SYATEM(P)LTD.
                                      plant sindh, 9-D singar nagar,
                                      alambagh , lucknow-226005

                                      company's VAT TIN [protected]
                                      company's CST NO:LW-5074299
                                      PLEASE SUGGEST ME WHAT TO DO

                                      on 23-june-2010, within one week i start facing problem with my system.In first week i face problem, for that i contact hp service cente at lucknow they were unablable to help me,than i contact hp support center and register my case with
                                      CASE ID NO:[protected].

                                      Than i found that my system is showing 2 GB RAM instead of 4GB.

                                      My hard disk get crash in september,so i contact hp service center at jaipur for both the problem ,my token no was 5044.

                                      They kept my laptop for one and half month and were not able to solve my problem and every time they give me silly excuses everytime.

                                      After one and half month they return my laptop but again i face the same problem related to RAM of my laptop and after there service my one pendrive port stop working.

                                      Again i contact hp service center jaipur.They said it is not hardware problem it is problem related to BIOS ,for that matter they suggested my to contact hp customer care to get BIOS link.than i register my problem with CASE ID NO: [protected]. I did not get any fruitfull response from them.

                                      Becouse of my studies i was not able to take any action till december and i was not satisfy with the service of jaipur service center.
                                      To resolve my problem relate to RAM i contact hp service center lucknow my case was register with
                                      CASE ID NO:[protected].

                                      They return my laptop after one month with new problem after there service, my laptop fan run continuously and my key board is not properly fitted .becouse i am in jaipur i was not able to take any action against new mistake o lucknow service center.

                                      On 27 feb 2011 i found that my charger is not working, i submitted it in hp service center jaipur.
                                      They said that ac adaptor does not belonge to my laptop and they close my case.
                                      on my enquiry they refuse to tell me ,my ac adaptor serial no or the name of the person to whom the charger belonges, they refuse to help me.
                                      when i deposited my defected adaptor to jaipur service center on 28 feb 2011 after 2 days they sent me the final answer via e-mail this is as under:-

                                      (Dear Mr/Ms KUMAR,
                                      HP Case ID #: [protected]
                                      STATUS: CASE IS CLOSE
                                      Product description: HP Pavilion dv6-3043tx Entertainment Notebook PC
                                      Product number: WZ500PA
                                      Serial number: CNF0163GPZ
                                      Problem description: ADAPTER NOT WORKING ISSUE(9008))
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        V
                                        vspraoo
                                        from Basti, Uttar Pradesh
                                        Mar 3, 2011
                                        Report
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                                        Address: Haryana

                                        I bought HP DESKJET INK ADVANT K 209 a-z about 10 months back from Reliance DIgital, Gurgaon, Ambience Mall. When i had gone to Bangkok recently a small rat had a party for a while residing in the system. It sucked some paper pieces and the system got jammed. I took the system to their repair centre in Sector 14, Gurgaon. To my dismay and surprise, i got the news that the venue shifted to Sector 18 in Electronics city. I went there and got the product examined. The service centre people indulged in arguments and started inventing ways and means to push me out of the centre without repairing the set--citing some silly, unbelievable and outrageously funny reasons such as : you did not the bill, system out of warranty, the rats have eaten away a piece of the cable and we do not have the cable here; the parts the cable that is being eaten away by the rat are available only in Noida, you take the system to another centre in sector 14 etc. When i replied that i have come from the same Sector 14 and they have infact guided me to Sector 18 for getting the piece repaired. I wrote the complaint on a piece of paper and asked the centre in charge Mr. Deepak to sign ( phone no.[protected] stating that the HP centre refuses the repair its own product, bought around 10 months back and refuses the put the brand new piece in place citing some petty excuses. He had the audacity to sign the paper and even handed over the same to me---refusing the repair the HP printer.
                                        Kindly take up the matter and help me
                                        DR.V.S.P.RAO, [protected]@gmail.com
                                        Dear Sir,

                                        We are sorry for the inconvenience caused. We would like to connect with you so as to resolve your grievance. Kindly share your contact details with us at this link - http://www.facebook.com/reliancedigital/app_[protected].

                                        We will get in touch with you as soon as we have your contact details.

                                        Warm Regards,
                                        Reliance Digital
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