HP India Complaints & Reviews

Dear sir i stolen my laptop in my office my laptop series is HP compaq presario CQ60-209TU and serial number is 2CE9058L9G please help me to find or track . Regards, SANJAY

MERA HP PRINTER HAI WOH WARANTY KI UNDAR HAI MAGAR SERVICE CENTAR WALE HUM KO BOL RAHE HAI RS-700 SERVICE CHARGE DENA HOGA . JAB MERA WARANTY KA UNDAR HAI TO PHIR HUM KUE SERVICE CHARGE DAINGE.

MY HP PRINTER MODEL NUMBER: C4688
S NO: CN04DH1088
P NO: Q8418D.

NADEEM
[protected].

FRAUD BY HEWLETT-PACKERD SERVICE CENTER(MAHA ELECTRONICS jayanagar 3rd block),
i gave my dv2701tx for repair at hp authorized service center(MAHA ELECTRONICS jayanagar 3rd block), m using dis laptop from past 3 years.. n approxi 5 t0 6 times sys board is replaced by same service center...last two months back again same, sys board problem m facing.. so i gave my lappy to service center..its under d warrenty, n my laptop sys board is replaced twice. in dat they replaced dead sys board.. n mentioned fake sys board serial no on service report sheet.. n send me d cautation of 23000/. rupees..AS I AM STUDENT I CANT AFFOERD DIS AMOUNT.. i want to approach consumer court to fill dis complaint.., SOMEONE HELP ME PLEASE..

i have not recieved the assesoreis that were available with my laptop during valentine offer.

my laptop model is - pavilion dv6 3055TX
manufacturer- H.P.
date of purchase- 18/feb/2011.

i have enquired with the H.P and they told me that the available assesories were dispatched and
the seller of this laptop is telling me that there is no such offer.

address of seller is:- ACP DISTRIBUTOR,
office:- 13/386(1)(A),civil lines kanpur.
sales depot:- LG-31 somdatt plaza,the mall kanpur
phone :- [protected].

From: hp.[protected]@live.com Hp Promotion 2011
To: [protected]@gmail.com
Date: Mon, 11 Jul 2011 16:02:55 +0530
Subject: YOUR PRIZE HAS BEEN DISPATCHED TO YOUR COUNTRY INDIA!!! VIEW ATTACH FILE��




7th Floor,153-155 Regent
Street Mayfair, W1B 4JE
London - United Kingdom
Batch number: 74/44319/HPC
Ref number: 117479
Pin: #34974#

Dear Lucky Winner:

We wish to congratulate you once more for being this year's Hp mobile draw lucky winner of (500,000 Pounds and two Hp Pavilion Laptop) in just concluded HP draw held in UK. This promotion is done annually across the globe, your number was selected from a data base numbers of 40 million mobile phone users which you come out a lucky winner. This is to further inform you that all is set for our affiliated courier company assigned to deliver your won prize (EXPD INTERNATIONAL COURIER SERVICES) to proceed with the delivery of your winning funds to your home address which you have provide to this office. Our delivery agent (Mr. Ramsey Fred) will arrive India to deliver your international bank draft to you along with two Hp Laptops.

To avoid any delay of carrying out his duty as stipulated, you are advice to make available the required 25,000 Rupees for local tax clearance charges before he arrives to enable him fulfil the normal Indian customs clearing obligations at the International Airport for your parcel to be released and pass custom's clearance without hesitation. We advise you keep your winning information confidential until our diplomat arrives your doorstep for a maximum security of our diplomat.

Important Delivery Information
[protected][protected][protected]----
Items Dispatched:- One brown package containing your International Bank Draft, Two Hp Pavilion Laptops, 15 Hp T-shirts, 25 Hp Key Holders, Winning Certificate, Hp winner's gold mender, Affidavits of claim and all other relevant documents backing your prize from the British Gaming Board.
[protected][protected][protected]----
Service: International and Overnight

Parcel Number:- VL3/556/HP/UK-IN
Departure Date:- 11th July 2011
Arrival Date:- 12th July 2011
[protected][protected][protected]----
Please ensure your full co-operation with our deliver agent to avoid any delay in handing over your winning cheque to you. Our agent (Mr. Ramsey Fred) will also assist you cash your winning Draft upon delivering your prize to you .


Thank you for your understanding and do keep our office informed as soon as your prize is delivered.



Regards,

Mr. RANDY MOTT

(Hp Uk Promotion Dept)
Tel +[protected]
EMAIL- hp.[protected]@live.com

CA1096394 CA1090381

With reference to the above complaint numbers, my monitor was replaced once and repaired many times. Every time the new parts were not satisfactory and proven to be faulty. The issue has been prolonged for about two months now. The monitor had no issue since begining as it was sparingly used. Now that the monitor was used for needed amount of periods, it started showing problems. Every replaced part was then found faulty and moreover unsatisfactory.


The powerboards have been replaced 4-5 times after which TFT screen was replaced due to a lamp issue. The replaced new TFT screen had patches and showed vertical line defect after prolonged use. With the further request by the service center, another monitor was then sent which was also found with patches and vertical line problem again.

A solution provided by the service team is a new monitor S2021A. This monitor is not acceptable to me since it is compaq, aesthetically and comparatively does not match same standards. If a new monitor is being availed please provide some options so that requirements are met.

Every time a refurbished part was replaced. All the parts were not in acceptable working condition. No further refurbished parts will be accepted. If no new parts are available for this monitor then please provide an acceptable solution.

Your solutions are leaving the customer in misery and no choice.

Such incidences are also not favourable for any future purchases from the company.

Please provide a proper solution.

Note :- When the monitor was being repaired for the first time in may, it had seal in the chasis, but there was no seal behind the TFT panel (this was also indicated to the service person ). ALong with that there were overlapsing serial no. stickers. This certainly proves that when the monitor was purchased new it was already installed with a non - new part(TFT screen). This has already put a bad impression on the company.

I had purchased one HP Deskjet 1050 Printer Three in one) from "Futurz", Shop No.2&3, Mohan Tower, Wazirpur, New Delhi-110052 on 24.06.2011 amounting to Rs.4,000/-. The shopkeeper did not give me a demo of the printer at his shop neither he showed me the printer. He neither sent a representative for installing the printer at my home. When I brought the printer to my home and contacted my AMC provider, he informed that he is presently out of town and will come back only on 29.06.2011. I tried to contact HP Customer Care for sending a representative for installing the printer but I could not get through. When my AMC provider visited my home on 30.06.2011 he informed me that the printer is not a fresh one but is a used one. While opening the package he found that even original HP tapes have not been used but duplicate tape has been used to seal the printer package. The printer was found to be full of dust and even the cover of the photocopier was found broken. When we tried to take some print out the paper started getting stuck in the printer. It was noticed that a portion of the printer is also broken and fevicol has been used to rectify the damage by the shopkeeper. When I tried to contact the shopkeeper from where I purchased the printer, he not only misbehaved with me, he declined to replace the printer and also refused to rectify the defects. My bill (Invoice) No. is FU-WR/232/09-10 dated 24.06.2011. The TIN No. of the shop keeper is [protected] and Telephone No. of the shopkeeper is[protected].
Since HP is one of the best company in the global market, the reputation of the organization is being tampered by such shopkeepers. In view of this it is requested that appropriate steps may be taken not only against the shopkeeper but also to replaced my Printer with a new one. Moving the consumer Court will though be a option left with me but it will only tarnish the excellent image of the HP organization as I feel it is the handiwork of the mischievous shopkeeper and the company.
I will remain ever grateful for your co-operation.
Yours truly,

sd/-
Meera Chakraborty,
F-842, Type 3,Double Story,
Timarpur, Delhi - 110054,
Tele: [protected],[protected]R)

i had purchased a hp pavilion dv6000 series laptop in 2009 . warranty over.but now i have a very serious problem with that .the display of my laptop not working a black screen only.all the lights working but screen completely black.when i connect my laptop with some another external display .display is working.when i try to search solution of this problem on net.i found many o[censored]ser of this series affecting with same problem............this is my first experience with hp it is very bad......i really want to say no to hp.......................i want that hp solve my problem at free of cost and ensure me that the problem not repeat in future .....please help me out if i will pay a lot for this problem its very expensive laptop for me........................and no buddy believe on hp services
Product number (P/N): kb177pa#acj

Serial number (S/N): cnf804175k

I purchase a laptop HP Pavilion dv6-3109tu Entertainment Notebook PC on 5th Mar 2011.At that time there is an offer for that, which is get free HP gifts worth Rs. 2600/-(HP Premium Digital Stereo Headset, HP 4 GB USB Drive , HP Wireless Mouse).
I registered for that offer in online and i send a necessary bills to the ofiice.They gave a reply to me that they are received and process on the way.Till now the gifts not received..

The HP L2208W LCD monitor having problem i.e., it is displaying the white screen when we turn on the monitor. Only white screen is coming nothing is displaying. The faulty Hp LCD monitor details is mentioned below.

Product Details:
HP L2208W
MIC HPK-HSTND-2381(B)
Serial No: CNK9160R34
Manufactured : April 2009
Product No: GX007A
22- inch LCD Monitor
Assembly Port No:[protected]
Spares No :[protected]

CONTACT DETAILS:
J.SUDHAGARAN (PHONE :+91-[protected])
SITE MANAGER
KERALA MINERALS AND METALS LIMITED
SHANKARAMANGALAM, CHAVRA.
KOLLAM DISTRICT,
PIN CODE :691583

Dear sir,
This complaints is regarding Hp LCD screen HP2010F which had been purchased on the month of april 2011, after a month two black dotts & some line appear on my screen.i had compalint it to the customer care through seller.i also attached the pictures of the lcd screen.then i got a call from customer care they saw those pictures of screen via email.Then they told me that they cannot do anything with this type of problem.They told me this is the problem with the panel & they cannot do anything with that.This is not there problem. i have again complaint it to the customer care i got a case id # CA1093638 has been resolved.But how could it be possible.Please help me & find the solution of this problem...my email id is [protected]@yahoo.com & my mob.# is [protected][punjab].PLEASE LET ME KNOW IF YOU HAVE ANY QUESTION CONTACT ME ON MY EMAIL & PHONE#

i bought my hp pavalion dm4 laptop on 22 of february.a/c to hp my gift (wireless mouse,stereo head phone,4gb pen drive) should have been reached to me by 10th of april.but it didnt.i had sent them more than 20 emails regarding this.first they made exuses of non availability of gift items in their inventory.but for last few days they have stopped responding to my mail.so if you please can help me in getting my gift,that would be very kind of you.otherwise i would not suggest anyone in my surroundings to buy any product of HP. the company of HP status does not suit such type of behaviour with their customers. gift id no.

i had purchased a hp deskjet 1050 all in one j410 series printer from dealer on[protected] by paying him cheque(563752 cheque no. of bank of baroda. etah.) now it is not working properly and not printing. the company had said its out of warranty and not doing any solution..please provide us solution.

Mukesh Mishra
Etah.
ph no. [protected].

Sub – Complaint regarding non availability of printer’s spare parts.

Dear Sir,
I, Manu Arora, a resident of Haridwar want to bring an issue to your notice regarding the inconvenience I had been facing for the last 6 months due to the non-availability of the print heads for a HP printer I possess.
Sir, I bought a HP printer (Model:HP Officejet Pro L7380) on 28th july 2007 from Target Marketing, Haridwar in good condition. The printer ran well for a period of 2.5 years but 6 months earlier some problem aroused in its print heads and they got damaged. I made a complaint to the company service centre through Mr. Ajay, Proprietor, Target Marketing but after lot of conversation through mails and telephones, they told us that the print heads are not available anywhere.
Sir, I am an interior designer and a building contractor by profession and hence have a lot of printing work in my office. Due to the unavailability of the print heads I am facing a lot of inconvenience and my business is suffering in turn. I request you to kindly see to the issue and help me out as I am helpless after a lot o[censored]seless communication with your service centre and dealer. Please let me know if there is any possibility of any replacement is the print heads will not be available in future also. Waiting for your positive and early response.
Thanking you,

Your’s truly,

Er. Manu Arora,
Panee Constructions,
Lakarharan, Jwalapur,
Haridwar, Uttarakhand.
Ph. [protected]

SIR,
WITH DO U RESPCTD

SIR MERA LAPTOP HP COMPAQ PRESARIO 6720 S , BATTERY NUMBER HP PART NUMBER
[protected], HP LAPTOP S.N. 6060B0556601

1 SAAL PEHLE CHORI HUA THA HP NE KAHA THA KE SURVELINE PE LAGA DIYA GAYA HEY BUT RESPONSE ARE NEGATVE ,

ABHI BEECH MEIN PATA CHALA THA KE LAPTOP DELHI MEIN HEIN PAR KOI ACTION NAIN LIYA HP NE.

KINDLY HELP ME SIR MERE OFFICE KI PURI MEHNAT HEY USMEIN.

MUJHE 50 LAKH KA JURMANA LAGA HEY USMEIN HIDDEN FILE HEIN BAHUT SARI.

KINDLY HELP ME SIR. SURESHA PALLI [protected]
CHENNAI INDIA. YHANKS

Dear sir

This is to inform you that i purchased a HP Designjet 5100 Printer on dated 10 Sep 2010 under this the plotter were installed at this date with all the materials by Neer Trade Links ( Supplier of Hp) but suddenly on date 20.5.2011 the head of Plotter not working fine so i went to the service center and contact with the Manager but refuse to change he told me that its out of warranty but as communicated to me the plotter is in complete cover under 1 year warranty and now its give me the rejection sheet the case id is ININDARC[protected].

hello
I cheated buy the hp service center,located at ghaziabad,utter pradesh, india,

my product details ia as follows:-


PRODUCT NAME-COMPAQ

SERIAL NUMBER-CND9382BIF
PRODUCT NUMBER-VQ969PAICQ40

SUBMISSION DATE[protected]
OBLIGATION TYPE-02N
TOKEN NUMBER-L-02
I submitted this due to problem faced in display.
they have not complete this task due to irresponsibility, more than 15 days have been left to this activity and submission ,but they are not complete solve this problem,ans a day they are saying that they are facing problem in this case due to unmatched ct number of any part of the laptop.

they also saying about delet of wi-fi software from the software,for this filling they recommend ne to self pay ,

why i will pay for this mischief,it is not my fault it is the fault of service center not my, i have lost of time and cost to request for shotout this proble but they are not considering in this case,

i want to complain against that service center and want that HP take strict action against them and their service center.

and i also want recommendation in this case of you all.

please suggest me what can i do for this mischief ?how can i punish them for this act?



Regards
Rajya shree
Meerut, Utter Pradesh
email:[protected]@gmail.com

I'm Ramachandran from bangalore.We had purcahsed a HP compaq presario CQ3000 series on october 2010.From past one week,there is a compliant in monitor and the standard blue color is constantly turning yellowish green.We have been trying to contact service center but failed to get help and facing this inconvenience from past few days.You can mail at [protected]@yahoo.com.please help us at earliest.Thank you.

Dear sir,
i submitted my hp laptop last month at your hp service centre (trade and technology) located at Dibrugarh, state Assam. they have changed the motherboard 2-3 times according to your service providers and still i didn't get my laptop. now its more then 1 month. i am getting frustated of service which is provided by your local servce centre. i request you to take necessary action against them. thanking you.
dr. sachin ratan gedam
mobile no. [protected]

Dear Sir,
My HP pavilion laptop DV4-1502TU happened to broke down last month while preparing a presentation, following which I submitted my Laptop at the shop from which I bought the system. They sent the laptop to the nearest HP service centre located in Dibrugarh district of Assam for the problem detection. After repeated correspondence, they, after around a week, told me that the motherboard has gone out of order. They told me that they will replace the motherboard and check whether it will function once again as it was before, but, to my surprise, so far one month has passed and three motherboards has been changed and still now the problem has remained the same. After repeated correspondence no proper response has been received from the personnels at the service centre and they are delaying the process to my total agony and frustration. My experience so far with the HP service centre has been of total frustration. They are of no good, if you ask for my opinion. I would suggest the prospective buyers to confirm the service support before buying a laptop from HP. God knows, whether anybody will listen to my woes or not, but anybody who would search or google for any information regarding HP should have a prior information, what they are going to face after they buy HP products. I am not at all satisfied with the service I received from the HP service centre. Concerned authorities should look into the matter so that aggrieved customers like me don't have to suffer in the future.
Thanking you,
Dr.Sachin Ratan Gedam
Ph. [protected]