HP India Complaints & Reviews

This is to bring your kind notice that shopkeepers at Nehru Place doing black marketing of HP printer. I bought a HP M1005 MFP on 1st Aug. 2011 from Future Systems, 109, Deepali, 92 Nehru Place, New Delhi-19. The MRP of the product is Rs. 11300, but he sold me at Rs. 13400 and provide me the bill at MRP.

I would strongly request you kindly take strict action against the shopkeeper and others who are involved in this kind of activity. As far as I know this kind of act is a punishable offence.

Please take action.


from:
Shaikh shamshul Aarfin
ss.[protected]@gmail.com

i Shashank gupta buy laptop on 1 sep 2010 hp model number(dv42126tx) and serial number(INA02205C5)laptop, on that i check all those settings and all its OK,but on second day the touch pad hardware problem occurs ,the retailer told me you have to go service center agra ,at that service center, they told me its software problem , you have to leave laptop for 7 days ,after that the problem will occur again they told me leave it for 7 days again ,it happen 8 times till now ,i am suffering that problem as same as it, i complain many times they told me its software problem we cant solve that ,now i fire complain online but they told me your laptop is out of warranty you need extent your warranty ,as company Nome's they provide 1 year warranty on that.plz help me i am woking person and lots of woks to do,i have all the recipt and bill.Hope you help me and solve my problem
My Mobile number is([protected])

We unfortunate to purchase hp printer last october 2010. The printer is still under warranty since the day of purchase fax line is not working we are trying to book the complaint but of no use after long intruction follow ups we end up with no result. we are very much fed up of hp printer, really we dont know whom to give complaint to solve our problem.

This is with severe sadness that I am filing the complaint with you regarding your vendor Data care Corporation at Deccan (DCC), Pune , Maharashtra , India.
My company (Jaguar Solutions Pvt. Ltd.) had purchased a HP LJM1136MFP printer from DCC on 13th March 2011 for Rs9600/- wide invoice number[protected].
Suddenly in the month of June the printer developed some problem i.e it stopped scanning and copying and was displaying E 8 on the display panel.
We took the printer to DCC on 21st July 2011. They informed us that the printer needs to be replaced and that they would call us to collect
the replaced printer. We did receive the call and went to collect the replaced printer. To our surprise we were handed over an old printer of the same model.
I would like to have an understanding from you guys as to what exactly is the process for the replacement in case of faults appearing during the warranty period. Do you guys give an older unit to replace the faulty new units.
Awaiting an early revert.

Vivek
[protected]

Dear Sir/Madam

I am writing this email to present my dissatisfaction with the costumer service in Iran. I have bought a Hp Photsmart C4183 All-in-One. Recently, I needed to replace its catridge. I bought one from a HP center claiming to be the HP representative office. Unfortunately, the catridge was damaged and when I returned for the warranty, I found no one accountable for the warranty. Therefore, I lost my money. I do not know who is responsible for recomansation of the damage to me, but I want to say that Iran is full of HP products, but there is hardly ever customer service for its products. Thus, the reputation of HP products have been severly damaged.

I wish that someone in the HP company send me an email to receive the information about the HP representative office in tehran, Iran.

[protected]@hotmail.com

Vaismoradi

Dear Sir,

I purchased a HP desktop (model : a6710in , s/n INA84703CJ) from Radhika Associates shop no-17, Birla market Renukoot Sonbhadra UP in March Ist week 2009.
That time I sent a DD of Rs 999 for offer as your scheme o[censored]PS and PRINTER.
I have received only UPS through Overnite Express courier on dated 19/08/2009.
BUT I NOT RECEIVED THE PRINTER TILL NOW.
Now already two year has been past. I already sent mail many times but no reply from HP.
I am to much disappoint on this and I really wonder whether this is happening at HP as this a very big MNC.

Please do the needful action as earliest possible.

FILE NO- 99854
RE NO –[protected]


Regards!

Sanjay Kumar Srivastava

Qtr No- I - 844 , Hindalco Colony
P.O.- RENUKOOT
Distt- SONBHADRA (UP)
Mob- [protected]
Email id- [protected]@gmail.com

Custmer Name is sunil dagar . hp laptop G42-460tu . seriel no.CNF0460H9R . product no . XV923PA#ACJ ... CONTACT NO.[protected] .. Sending adress .C4G - 94 - A . Janakpuri new delhi. Plz give me my free gift ..Custmer Name is sunil dagar . hp laptop G42-460tu . seriel no.CNF0460H9R . product no . XV923PA#ACJ ... CONTACT NO.[protected] .. Sending adress .C4G - 94 - A . Janakpuri new delhi. Plz give me my free gift ..

I purchased HP All-in-one printer on[protected]. My printer is not working since[protected]. I submitted the printer in Redington Service, Shivaji Nagar, Nagpur on[protected] Registration no: CN9CEBMOJZ) . They told me that your printer problem would be resolved within a week. They checked the printer and told me that the cartridge holder is not working, it needs to be replaced.
After a couple of days i called them to ask about the replacement but i got negative response. After three days again I called to check about the replacement but they told me that they don't have the part and asked me to wait for three days.
After three days they told me that the part is not yet delivered to their service center.And again after three more days they are giving excuses that the part we received is not compatible with your model. The part in your model is not repairable etc.
HP have the worst after sale service compared to other brands.

Dear sir i stolen my laptop in my office my laptop series is HP compaq presario CQ60-209TU and serial number is 2CE9058L9G please help me to find or track . Regards, SANJAY

MERA HP PRINTER HAI WOH WARANTY KI UNDAR HAI MAGAR SERVICE CENTAR WALE HUM KO BOL RAHE HAI RS-700 SERVICE CHARGE DENA HOGA . JAB MERA WARANTY KA UNDAR HAI TO PHIR HUM KUE SERVICE CHARGE DAINGE.

MY HP PRINTER MODEL NUMBER: C4688
S NO: CN04DH1088
P NO: Q8418D.

NADEEM
[protected].

FRAUD BY HEWLETT-PACKERD SERVICE CENTER(MAHA ELECTRONICS jayanagar 3rd block),
i gave my dv2701tx for repair at hp authorized service center(MAHA ELECTRONICS jayanagar 3rd block), m using dis laptop from past 3 years.. n approxi 5 t0 6 times sys board is replaced by same service center...last two months back again same, sys board problem m facing.. so i gave my lappy to service center..its under d warrenty, n my laptop sys board is replaced twice. in dat they replaced dead sys board.. n mentioned fake sys board serial no on service report sheet.. n send me d cautation of 23000/. rupees..AS I AM STUDENT I CANT AFFOERD DIS AMOUNT.. i want to approach consumer court to fill dis complaint.., SOMEONE HELP ME PLEASE..

i have not recieved the assesoreis that were available with my laptop during valentine offer.

my laptop model is - pavilion dv6 3055TX
manufacturer- H.P.
date of purchase- 18/feb/2011.

i have enquired with the H.P and they told me that the available assesories were dispatched and
the seller of this laptop is telling me that there is no such offer.

address of seller is:- ACP DISTRIBUTOR,
office:- 13/386(1)(A),civil lines kanpur.
sales depot:- LG-31 somdatt plaza,the mall kanpur
phone :- [protected].

From: hp.[protected]@live.com Hp Promotion 2011
To: [protected]@gmail.com
Date: Mon, 11 Jul 2011 16:02:55 +0530
Subject: YOUR PRIZE HAS BEEN DISPATCHED TO YOUR COUNTRY INDIA!!! VIEW ATTACH FILE��




7th Floor,153-155 Regent
Street Mayfair, W1B 4JE
London - United Kingdom
Batch number: 74/44319/HPC
Ref number: 117479
Pin: #34974#

Dear Lucky Winner:

We wish to congratulate you once more for being this year's Hp mobile draw lucky winner of (500,000 Pounds and two Hp Pavilion Laptop) in just concluded HP draw held in UK. This promotion is done annually across the globe, your number was selected from a data base numbers of 40 million mobile phone users which you come out a lucky winner. This is to further inform you that all is set for our affiliated courier company assigned to deliver your won prize (EXPD INTERNATIONAL COURIER SERVICES) to proceed with the delivery of your winning funds to your home address which you have provide to this office. Our delivery agent (Mr. Ramsey Fred) will arrive India to deliver your international bank draft to you along with two Hp Laptops.

To avoid any delay of carrying out his duty as stipulated, you are advice to make available the required 25,000 Rupees for local tax clearance charges before he arrives to enable him fulfil the normal Indian customs clearing obligations at the International Airport for your parcel to be released and pass custom's clearance without hesitation. We advise you keep your winning information confidential until our diplomat arrives your doorstep for a maximum security of our diplomat.

Important Delivery Information
[protected][protected][protected]----
Items Dispatched:- One brown package containing your International Bank Draft, Two Hp Pavilion Laptops, 15 Hp T-shirts, 25 Hp Key Holders, Winning Certificate, Hp winner's gold mender, Affidavits of claim and all other relevant documents backing your prize from the British Gaming Board.
[protected][protected][protected]----
Service: International and Overnight

Parcel Number:- VL3/556/HP/UK-IN
Departure Date:- 11th July 2011
Arrival Date:- 12th July 2011
[protected][protected][protected]----
Please ensure your full co-operation with our deliver agent to avoid any delay in handing over your winning cheque to you. Our agent (Mr. Ramsey Fred) will also assist you cash your winning Draft upon delivering your prize to you .


Thank you for your understanding and do keep our office informed as soon as your prize is delivered.



Regards,

Mr. RANDY MOTT

(Hp Uk Promotion Dept)
Tel +[protected]
EMAIL- hp.[protected]@live.com

CA1096394 CA1090381

With reference to the above complaint numbers, my monitor was replaced once and repaired many times. Every time the new parts were not satisfactory and proven to be faulty. The issue has been prolonged for about two months now. The monitor had no issue since begining as it was sparingly used. Now that the monitor was used for needed amount of periods, it started showing problems. Every replaced part was then found faulty and moreover unsatisfactory.


The powerboards have been replaced 4-5 times after which TFT screen was replaced due to a lamp issue. The replaced new TFT screen had patches and showed vertical line defect after prolonged use. With the further request by the service center, another monitor was then sent which was also found with patches and vertical line problem again.

A solution provided by the service team is a new monitor S2021A. This monitor is not acceptable to me since it is compaq, aesthetically and comparatively does not match same standards. If a new monitor is being availed please provide some options so that requirements are met.

Every time a refurbished part was replaced. All the parts were not in acceptable working condition. No further refurbished parts will be accepted. If no new parts are available for this monitor then please provide an acceptable solution.

Your solutions are leaving the customer in misery and no choice.

Such incidences are also not favourable for any future purchases from the company.

Please provide a proper solution.

Note :- When the monitor was being repaired for the first time in may, it had seal in the chasis, but there was no seal behind the TFT panel (this was also indicated to the service person ). ALong with that there were overlapsing serial no. stickers. This certainly proves that when the monitor was purchased new it was already installed with a non - new part(TFT screen). This has already put a bad impression on the company.

I had purchased one HP Deskjet 1050 Printer Three in one) from "Futurz", Shop No.2&3, Mohan Tower, Wazirpur, New Delhi-110052 on 24.06.2011 amounting to Rs.4,000/-. The shopkeeper did not give me a demo of the printer at his shop neither he showed me the printer. He neither sent a representative for installing the printer at my home. When I brought the printer to my home and contacted my AMC provider, he informed that he is presently out of town and will come back only on 29.06.2011. I tried to contact HP Customer Care for sending a representative for installing the printer but I could not get through. When my AMC provider visited my home on 30.06.2011 he informed me that the printer is not a fresh one but is a used one. While opening the package he found that even original HP tapes have not been used but duplicate tape has been used to seal the printer package. The printer was found to be full of dust and even the cover of the photocopier was found broken. When we tried to take some print out the paper started getting stuck in the printer. It was noticed that a portion of the printer is also broken and fevicol has been used to rectify the damage by the shopkeeper. When I tried to contact the shopkeeper from where I purchased the printer, he not only misbehaved with me, he declined to replace the printer and also refused to rectify the defects. My bill (Invoice) No. is FU-WR/232/09-10 dated 24.06.2011. The TIN No. of the shop keeper is [protected] and Telephone No. of the shopkeeper is[protected].
Since HP is one of the best company in the global market, the reputation of the organization is being tampered by such shopkeepers. In view of this it is requested that appropriate steps may be taken not only against the shopkeeper but also to replaced my Printer with a new one. Moving the consumer Court will though be a option left with me but it will only tarnish the excellent image of the HP organization as I feel it is the handiwork of the mischievous shopkeeper and the company.
I will remain ever grateful for your co-operation.
Yours truly,

sd/-
Meera Chakraborty,
F-842, Type 3,Double Story,
Timarpur, Delhi - 110054,
Tele: [protected],[protected]R)

i had purchased a hp pavilion dv6000 series laptop in 2009 . warranty over.but now i have a very serious problem with that .the display of my laptop not working a black screen only.all the lights working but screen completely black.when i connect my laptop with some another external display .display is working.when i try to search solution of this problem on net.i found many o[censored]ser of this series affecting with same problem............this is my first experience with hp it is very bad......i really want to say no to hp.......................i want that hp solve my problem at free of cost and ensure me that the problem not repeat in future .....please help me out if i will pay a lot for this problem its very expensive laptop for me........................and no buddy believe on hp services
Product number (P/N): kb177pa#acj

Serial number (S/N): cnf804175k

I purchase a laptop HP Pavilion dv6-3109tu Entertainment Notebook PC on 5th Mar 2011.At that time there is an offer for that, which is get free HP gifts worth Rs. 2600/-(HP Premium Digital Stereo Headset, HP 4 GB USB Drive , HP Wireless Mouse).
I registered for that offer in online and i send a necessary bills to the ofiice.They gave a reply to me that they are received and process on the way.Till now the gifts not received..

The HP L2208W LCD monitor having problem i.e., it is displaying the white screen when we turn on the monitor. Only white screen is coming nothing is displaying. The faulty Hp LCD monitor details is mentioned below.

Product Details:
HP L2208W
MIC HPK-HSTND-2381(B)
Serial No: CNK9160R34
Manufactured : April 2009
Product No: GX007A
22- inch LCD Monitor
Assembly Port No:[protected]
Spares No :[protected]

CONTACT DETAILS:
J.SUDHAGARAN (PHONE :+91-[protected])
SITE MANAGER
KERALA MINERALS AND METALS LIMITED
SHANKARAMANGALAM, CHAVRA.
KOLLAM DISTRICT,
PIN CODE :691583

Dear sir,
This complaints is regarding Hp LCD screen HP2010F which had been purchased on the month of april 2011, after a month two black dotts & some line appear on my screen.i had compalint it to the customer care through seller.i also attached the pictures of the lcd screen.then i got a call from customer care they saw those pictures of screen via email.Then they told me that they cannot do anything with this type of problem.They told me this is the problem with the panel & they cannot do anything with that.This is not there problem. i have again complaint it to the customer care i got a case id # CA1093638 has been resolved.But how could it be possible.Please help me & find the solution of this problem...my email id is [protected]@yahoo.com & my mob.# is [protected][punjab].PLEASE LET ME KNOW IF YOU HAVE ANY QUESTION CONTACT ME ON MY EMAIL & PHONE#

i bought my hp pavalion dm4 laptop on 22 of february.a/c to hp my gift (wireless mouse,stereo head phone,4gb pen drive) should have been reached to me by 10th of april.but it didnt.i had sent them more than 20 emails regarding this.first they made exuses of non availability of gift items in their inventory.but for last few days they have stopped responding to my mail.so if you please can help me in getting my gift,that would be very kind of you.otherwise i would not suggest anyone in my surroundings to buy any product of HP. the company of HP status does not suit such type of behaviour with their customers. gift id no.